UH Hosting www.uh-hosting.co.uk Reviews

Click here if this is your business
★★☆☆☆
1.6 / 5
21% of users recommend this
Click here if this is your business
  • Value For Money

? Ask our helpful community of experts about this product or company
UH Hosting www.uh-hosting.co.uk - Ask a question now

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

  • Average Rating Over Time
  • Within the last month ***** (From 0 reviews)
  • Within the last 6 months *** (From 0 reviews)
  • Within the last 12 months * (From 0 reviews)

Latest Reviews

★☆☆☆☆

“Dreadful company”

Written on: 29/10/2011 by rodpascoe (1 review written)

Just moved my entire reseller account to www.unlimitedwebhosting.co.uk what a breath of fresh air. My UH-Hosting / M24/7 / Primehosting (they keep reinventing themselves - probably to try and hide from the negative reviews) account has been offline for 9 hours. It has only been up 27 hours since the last outage which was for 14 hours. Every time I ring support the poor bod on the phone who sounds miserable as hell says "I don't know what's wrong, they've just asked me to answer the phone" -… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Disgraceful service”

Written on: 01/07/2011 by SteTommo (1 review written)

I had been with UH hosting for several years, and as others have said they are great as long as nothing goes wrong. However things did go wrong. CONSTANTLY. They, for no reason, just reverted my entire account back several years from an old backup. This was due to a failure of their platform. Since then it was a constant stream of problems due to their tech guys not having a clue what they were doing and not communicating. This was made even worse by the fact they clearly couldn't care less… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Where do I start? ”

Written on: 02/05/2011 by davidraw (2 reviews written)

Where do I start?

I hosted several sites with them... They were ok as long as nothing went wrong.

Unfortunately in 2010 something awful did go wrong - they had a disk failure. That shouldn't have really been a problem, right? Hosting companies have backups of all their data, don't they? Well, not UH - their backups had been failing for MONTHS and no-one had done anything about it.

So, I lost live website data on several websites and UH just washed their hands of it.

Terrible CS, cost me a… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“I have been with UH for 5 years + and been quite happy...”

Written on: 05/03/2011 by Timm64 (3 reviews written)

I have been with UH for 5 years + and been quite happy however I have recently seen the sites slow and often be offline, so I have looked for another supplier and found one but now I can't cancel with UH because I haven't given them enough notice.

I'd avoid UH like the plague... Un friendly and un helpful and trying to rob me of almost £100 for a service I no longer want.

I'd have like to have been told about their cancellation policy before I got in with them and given a reminder that the… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Reasonably good at first but very difficult to get out...”

Written on: 03/03/2011

Reasonably good at first but very difficult to get out of when you no longer require their services… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Having been with UH Hosting a number of years I was...”

Written on: 05/02/2011

Having been with UH Hosting a number of years I was pretty happy with them and even went as far as recommending them to others.

However my opinion of them has somewhat changed over the past 6 months due to an increasing lenght of time to reply to support tickets and more frequent downtime as of late.

Now the reasons for the downtime may have been out of their control but the level of service/support during these periods has been appalling. Luckily I was running an uptime monitoring service… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“They should change name to TN Hosting (TOTAL NIGHTMARE...”

Written on: 29/01/2011

They should change name to TN Hosting (TOTAL NIGHTMARE Hosting).

Today, 29 Jan 2011 all servers, web & mail, are down for more then 7 hours, and god know when will be up again. See http://forums.uh-hosting.co.uk/showthread.php?t=5549

Used to be good host, but last few months they have problem after problem, so we moved to different hosting provider… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“For the love of god, they are c r a p. been with them...”

Written on: 29/01/2011

For the love of god, they are c r a p. been with them for some time and now they are with a larger company then think they can trat customers like c r a p.

They are driving me nut.... SOOOOO much downtime.... it is crazy....

Do not chose the, pay a little more for a lot less pain!!!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Awful! ”

Written on: 14/12/2010

Awful!

One word that is it! Disorganised and you find yourself call every month with some issue that they have caused. Also better cheaper hosting available. Avoid!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Used UH since 2003/2004 was perfect when first joined,...”

Written on: 25/08/2010

Used UH since 2003/2004 was perfect when first joined, however since the merger with m247 ltd who run several different hosting sites (i wonder why) they have gone down hill i have now since moved to ezpzhosting and all support questions answered within 1 hour no matter on the time and best of all the servers actually work and online, don't use UH!!!!!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“I was with them for several years and it was of a case...”

Written on: 15/08/2010

I was with them for several years and it was of a case of not good but not bad either. The cancellation went smoothly and that was that, at least that's what I thought.

Eight months later they started trying to bill me again. Luckily the credit card details they have on file had expired so it hasn't succeeded. But I'm not impressed at all. This really shouldn't happen… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★☆

“Not perfect but I don't think any hosting is. I do...”

Written on: 14/10/2009

Not perfect but I don't think any hosting is. I do find them good value but support is slow but as problems are few and far between it's not so bad… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“We tried to cancel our existing account at UH Hosting....”

Written on: 28/04/2009

We tried to cancel our existing account at UH Hosting. It was NOT EASY, and EXTREMELY ANNOYING!!!
It took more than a month, and a couple of emails sent to get rid of them.
Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Too much offline time with UH Hosting, server issues,...”

Written on: 22/02/2008 by none given (1 review written)

Too much offline time with UH Hosting, server issues, slow to no support, poor response to tickets. The entire site is offline again, along with my reseller hosted domains, which means a loss of productivity… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
☆☆☆☆☆

“Charged credit card and billed for over 14 months...”

Written on: 12/03/2007 by realfacts (3 reviews written)

Charged credit card and billed for over 14 months AFTER account closed (closed as moved to different service plan). After endless emails, phone calls resolving it, it to happened AGAIN 6 months later (and a third time a month ago). I had to threaten legal action to get back money from them after spending many hours emailing and telephoning, I eventually got this back after many months YET they still continue to bill me as we speak despite emails confirming account closure. Help tickets are… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“UH Hosting offer unbelievable prices and extremely...”

Written on: 26/02/2007 by tagnum (1 review written)

UH Hosting offer unbelievable prices and extremely fast responses. I'm really pleased and impressed. I highly recommend them to anyone who is looking for reliable and great saving web hosting.

I've seen other bad reviews about them, but it is simply not true. So, as a happy customer, I'm happy to defend them.

I sent them 4 enquires; all replied to within 3 hours, with satisfactory answers. They do know what they are doing!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“They are particularly suitable for manging multiple...”

Written on: 10/02/2007 by severnbore (1 review written)

They are particularly suitable for manging multiple domains - using their "reseller package". Easy to upgrade when your requirements climb. Support tickets are always answered within 24 hours for me.

I would recommend UH Hosting… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
☆☆☆☆☆

“If you don't mind waiting a week or two for your...”

Written on: 03/12/2006 by richardcopestake (1 review written)

If you don't mind waiting a week or two for your account to be set up, once you have ordered. If you also don't mind your support tickets answered in about 3 - 7 days, then UH Hosting are probably great for you.

However, with the lack of "help" I have had from UH Hosting, I could not recommend them to a friend at all. Extra staff and support improvements have been promised for months and months, but it never has arrived yet. Lately, UH Hosting has been plagued with problem after problem.

I… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Realfacts's Response to richardcopestake's Review

Written on: 12/03/2007

Re "Only 1 person dealing with support" . I am pretty sure they are a one man operation period. So there is one person dealing with everything. Support req's, tech req's, billing req's, phone calls all answered by the same one guy!

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
Read 1 Comment
☆☆☆☆☆

“They were recommended to me two years ago by another...”

Written on: 07/10/2006 by deejolly (1 review written)

They were recommended to me two years ago by another webmaster; someone who is usually spot on with their judgement. On this occasion, they got it badly wrong.

The experience of hosting with UH has been nothing short of a fiasco. It kicked off with problems setting up my account. Five days and three e-mails were required to get this done.

Everything went OK for a couple of months, then there were big problems in September/October 2005. Sites were offline for around 10 days, there was no… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Realfacts's Response to deejolly's Review

Written on: 12/03/2007

The only reason anyone would stay with them is they are simply too lazy to go through all the hassle of migrating domains, sql db's etc to a new hoster. That kept me there for over 2 years, despite my realisation after less than a year that they were useless. In the end my laziness cost me much time & money and it took no more than a day to shift things away from Useless Hosting. You are totally correct you do get what you pay for and in this case not very much.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★☆☆☆

“I first used UH in 2003, when I got a cheap PHP/MySQL...”

Written on: 21/07/2006 by mulhu (1 review written)

I first used UH in 2003, when I got a cheap PHP/MySQL shell account. At £1.50 per month, it was excellent value. Not perfect; I called support 3 or 4 times over a couple of years; once because I forgot to update payment details, the other times... the problem was resolved, but with no indication of the cause. But for £1.50, who can complain?

Towards the end of 2005, my database access suddenly stopped working; I called support to see if they'd changed anything round.

They didn't address my… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
overview