Easymobile Reviews - www.easymobile.com

Click here if this is your business
★★★☆☆
2.9 / 5
67% of users recommend this
Click here if this is your business
  • Signal Coverage

  • Value For Money

? Ask our helpful community of experts about this product or company
Easymobile - www.easymobile.com - Ask a question now

Media Gallery for Easymobile - www.easymobile.com

Easymobile - www.easymobile.com
Easymobile - www.easymobile.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

  • Average Rating Over Time
  • Within the last month ***** (From 0 reviews)
  • Within the last 6 months *** (From 0 reviews)
  • Within the last 12 months * (From 0 reviews)

Latest Reviews

☆☆☆☆☆

“Easymobile network lets you still make calls when your...”

Written on: 20/10/2006 by leroy261 (1 review written)

Easymobile network lets you still make calls when your credit runs out, so if you don't top up within few days, you get charged £5 for going over. I went over by 97p, and received an email saying that they charging me £5.97 and if the payment was not received within 7 working days, they will turn off my sim and pass on the charge to a debt collector agency. You can't just buy credit for £5.97 so I had to buy a £10 top up, that left me with £4 credit and after only 2 days I was over buy 97p… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Guykerr's Response to leroy261's Review

Written on: 28/10/2006

Yes, but you can setup an automatic top up online, so that when your credit falls below a certain amount it will top up automatically, so it never needs to run out.
<br/>Also, you are notified by text when your credit is running low, so there's really no excuse for "going into debit" on your Easymobile account and incurring charges.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Xxxeyesonlyxxxx's Response to leroy261's Review

Written on: 14/11/2006

I agree there is no reason for going into the red on Easymobile at all. Auto top up or just go online and top up, it can not be easier. I have been on Easymobile from the start, and have had no problems at all. My family now have six SMS, and we are paying 3p per minute and 1p for a text. I will be sorry to see them close down.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 3
Read 2 Comments
★★★★★

“I am writing this review so anyone wishing to join...”

Written on: 07/07/2006 by zjc (19 reviews written)

I am writing this review so anyone wishing to join easyMobile can get some of the info about them before they join.

Joining Period
When buying just the sim card easyMobile always has a offer on.
When i bought my sim card is was buy one sim card get one free both with £5.00 free credit. At the moment it is Buy £2.00 Airtime get £25.00 when you buy a sim card. They accept all debit/credit cards. It takes about 1-2 days for delivery. Once arrived you have to active the sim card which is simple… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 2 0
★★★★★

“The Easymobile mobile phone network is excellent! I...”

Written on: 25/04/2006 by zjc (19 reviews written)

The Easymobile mobile phone network is excellent! I was paying 40p a call and 10p a text on 02. I have saved loads of money with Easymobile! 15p calls and 5p texts. I thought there must be some sort of catch, but there isn't!!

Their customer service have an answer to all my questions.

The signal is 100%, and I have never had less than 4 bars.

Top-up is fast, and they're introducing e-top and vouchers.

To sum up this network. Great work Stelios! You have done it again!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★☆

“Easymobile are so cheap for a prepay mobile phone...”

Written on: 06/04/2006 by nkuk (1 review written)

Easymobile are so cheap for a prepay mobile phone company. They were offering 5p/15p SMS/calls when I first discovered them on the internet, but have now introduced Easymobile to Easymobile calls at 3p/1p calls/SMS!!! On top of that they give you a free phone when you buy £30 airtime. I don't know how they make any money, but I've moved over and I started saving money the minute I moved. It only took 7 days to transfer my number, and their online registration process was so easy to… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★☆

“My wife has been using the Easymobile mobile phone...”

Written on: 25/03/2006 by bdowson (2 reviews written)

My wife has been using the Easymobile mobile phone network, and she has noticed no problems what-so-ever… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
☆☆☆☆☆

“Easymobile - Even after fighting for a refund for...”

Written on: 22/03/2006 by PaulHaa (1 review written)

Easymobile - Even after fighting for a refund for overseas calls which I never made they still charged me £5 for disconnection - even though i was really in credit… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
☆☆☆☆☆

“Very rarely do I have a conversation with a company...”

Written on: 14/09/2005 by nigeldavey (1 review written)

Very rarely do I have a conversation with a company that really doesn't 'get it' regarding customer service. Easymobile have definitely won this years award in my book.

I signed up for two Sim card/accounts at £5 each on their website, and a few days later the cards turned up. Now when I first popped the card in the phone I couldn't get any network signal since it had not been 'activated' (I rang them to discover this). So I went onto their website and activated both cards. Within a few… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Easymobile's Response to nigeldavey's Review

Written on: 30/09/2005

It is unfortunate that Nigel has had such a stressful encounter with easyMobile.com, and in all honesty it is one of very few instances which have resulted in an unsatisfied customer. We pride ourselves in having a very clear and open pricing policy and we have a commitment to all of our customers to keep costs to a minimum for the full advantage of customers who actively use our service. We make our fees and charges very clear on our website: We raise a fee of £5 for withdrawal of funds which covers our cost in relation to paying out the money by cheque or by bank transfer; this means we will refund any balance over £5. As a matter of interest Nigel had received a non-refundable bonus of £5 when he joined up.
<br> <br>Having taken delivery of his SIM the day after he joined up, Nigel will have also received a covering letter which advised him that for security reasons the SIM was not sent activated and how it was to be activated. This information is also clearly stated on the website.
<br> <br>easyMobile.com uses T-Mobile's network which reaches over 99% of the UK population. We advise potential customers that they can check the signal strength in their area by checking out a particular website. This site clearly states amongst other things: 'In areas where high quality outdoor coverage is indicated, it is usually possible to make and receive calls within buildings.' In our Terms and Conditions we also state: The quality of our Services may not be at their best inside buildings or below ground. Nigel agreed to these terms and conditions when he joined our service.
<br> <br>Contrary to the impression Nigel gives we have many satisfied customers and we have posted just a few of the letters we have received on www.easymobile.com. We try hard to exceed customer's expectations and take their response to our service very seriously which is why our website is very comprehensive. Nigel is of course perfectly at liberty to go to CISAS, which operates an independent alternative dispute resolution scheme in relation to the provision of public electronic communications services, details of which can be found on our website under Codes of Practice.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Nigeldavey's Response to nigeldavey's Review

Written on: 11/10/2005

Oh please. Nigel would have used his extra £5 if the service had of been good enough! As it wasn't you might as well have given Nigel £1000. Of course Nigel did trust your website and Nigel won't be making that mistake with any more 'Easy' branded products/services. You can spin this any way you like but the fact is you are arguing over £10. I never made a single call on your network and your website was a little too optimistic for a signal in my area. Why don't you just do the honest and right thing and say 'sorry it didn't meet your expectations but since you didn't make any calls here's your money back'? Instead you are trying to draw attention away from this with your 'many satisfied customers' bit (hmmm isn't it on Watchdog where this phrase comes up a lot from companies being pursued?). If I get the time I will go to CISAS since you are putting 'everything' on your terms and when I discovered the service just wasn't there, you state that it's all in the contract. This trounces all over the Sale of Goods Act and I truly think CISAS would have something to say about this. Even if it turns out to be a test case. The reality is that I probably won't get time and I have my money back courtesy of my Visa company. But please stop all this spin. I'm guessing most people will see through this and make their own decisions about the way you conduct business.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
Read 2 Comments
★★★★☆

“Easymobile is a nice network purely due to the price. ...”

Written on: 08/06/2005 by clary (1 review written)

Easymobile is a nice network purely due to the price. It is soo cheap!! The coverage is average, but that maybe due to the area I live in. Generally in towns it is OK. There is a very useful online help service available where you can have online chats with their support staff. Overall an excellent network!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Easymobile is tremendously good value with one very...”

Written on: 20/05/2005 by guykerr (4 reviews written)

Easymobile is tremendously good value with one very cheap rate for all calls regardless of the time of day or whether calling another mobile or a landline. Add to that cheap texts and the benefit of using T-mobile coverage masts and you'll find it hard to beat for value for money!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Ballyblack's Response to guykerr's Review

Written on: 24/02/2006

Easymobile use 'T' mobile masts.
Their network coverage is not very good.
My phone where I live only works outdoors.
Not good enough

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Ballyblack's Response to guykerr's Review

Written on: 26/04/2006

'T' mobile coverage that Easmobile uses is very poor.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Zjc's Response to guykerr's Review

Written on: 25/04/2006

They now offer GPRS and MMS

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
Read 3 Comments
overview