Easyspace www.easyspace.com Reviews

★★★☆☆
3.3 / 5
63.2% of users recommend this
  • Value For Money

Summary

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★★★★☆

“Does a good job for me.”

Written on: 30/12/2018 by RodLee (1 review written)

I'm a tech professional, retreated to the farm twenty years ago. Easyspace have done a great job of looking after some personal domains, web space etc. On the rare occasions I've needed access to support it has been totally competent and timely. The online docs are relevant and straightforward and the user interface is great… Read Full Review

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★★★★☆

“Easyspace support team”

Written on: 17/10/2018 by HenryHollis385 (1 review written)

Very helpful and knowledgeable support staff. Quick response and quick to fix… Read Full Review

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★★★★☆

“Problem resolved, with apoloogy and restitution”

Written on: 18/05/2018 by LetsTryThisNameNext (1 review written)

Anomalies with the auto-renewal meant that domains I had owned for many years were being billed at more than twice the current rate. Just one phone call to customer support and they identified the reason, apologised for the fault in their system which had led to this, set my account right and credit my renewals with the overpayments. Hopefully they will address the reason within their system so that others won't suffer the same problem, and it's 4 stars rather than 5 because it should never… Read Full Review

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★★★★☆

“Dealing with dashboards”

Written on: 23/11/2016 by stuart2509 (1 review written)

I had an issue with information on the old and new dashboards and thought I was unable to log in to my webmail. The agent I spoke to was very knowledgeable, friendly and efficient. Called me straight back when we got cut off mid-call. Solved the problem and educated me. Who could ask for more?… Read Full Review

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★★★★☆

“Good prices & good range packages, UK support!”

Written on: 02/08/2016 by DogtasticN1g3 (1 review written)

As a first time web owner I was a bit confused by the options and my needs. A call to Sales & he was really good at explaining options to a non-techie. Got a domain & hosting package all set up and ready to go very quickly. Since then, Ive had a couple of reasons to contact support for issues my end, not their end - found the phone to be a bit hit and miss depending on who answers but raising a ticket via Control Panel is easy and they respond very quickly. Found this a better way to raise… Read Full Review

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★★★★☆

“Go with easyspeace...you wont regret it”

Written on: 07/04/2016 by Keegan495 (1 review written)

Hi, I'm writing as a first time user of Easyspace. So far I can't fault it. Being based in the UK you get to speak to people that you can actually understand and are not reading from a script. Telephoning twice to Easyspace, both call were answered in no less than 8mins. My previous hosting company took 25mins to answer and even then couldn't help me. Emails are answered promtley. To be honest I have not had any problems so far with Easyspace and I would highly recomend them to… Read Full Review

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★★★★☆

“I needed help upgrading Wordpress on my hosting package”

Written on: 20/01/2016 by Maddoxt494 (1 review written)

I understand the need for the automated call handling process. It quickly got me through to the appropriate queue. After a few minutes I was put through to the Technical Support person. It was clear from the start that the person was confident, competent and was willing to understand and resolve the problem from my perspective and in my terms. He quickly became engaged in checking out relevant parts of the system and in giving me advice on how I should achieve my intended outcomes using the… Read Full Review

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★★★★☆

“Wonderful technical support!”

Written on: 23/12/2015 by Kendall498 (1 review written)

The technical support is very helpful. Once explained, the person answered the phone understood exactly what the problems were and was able to provide the solutions to solve the problems immediately while on the phone. If the implementation of a solution took time. I was told exactly how long it would take. In this case, it was completed within 24 hours. Wonderful! I would have rated the services 10/10 instead of 9/10 if not because another time when I called again with another issue on… Read Full Review

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★★★★☆

“Easyspace - a service you can depend on”

Written on: 23/05/2015 by Cesvette (1 review written)

I have used Easyspace for nearly 15 years and will always recommend their support, configuarion and build services. Having also tried a number of the less expensive services as you do over time I can only confirm you get what you pay for and realibility in your host provider is what you get with easyspace. Security is also a major factor and at times when wanting to try innovative none standard tools or solutions that may not sit within the esayspace list I can accept the reasons for… Read Full Review

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★★★★☆

“Validation of new domain name”

Written on: 18/11/2014 by Tomdick18 (1 review written)

Having purchased a new UK domain name I received an email advising me that I would receive a further email requesting details to validate the account. It stated that if I did not carry out the validation the account would be suspended. Three weeks later I still had not received the validation email. I checked back through all my emails and them logged on to my email filter and checked through the 2000 blocked emails there, a dozen or so had been blocked for no obvious reason, but no sign of the… Read Full Review

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★★★★☆

“Good value and helpful”

Written on: 21/06/2014 by racquetstringer (1 review written)

I was recommended Easyspace by a friend a few years ago and have been pleased with the products and help I have received over the years, whether it is technical, sales or other support. We now have 4 sites we manage through Easyspace and would be happy to add more if necessary… Read Full Review

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★★★★☆

“Good Solid Service”

Written on: 01/05/2014 by claudioalberto (1 review written)

I have been a customer of Easyspace for over ten years now. I have been provided a consistent and ever increasing level of service. Initially I chose Easyspace for hosting because they could host both my US and non US urls. I then proceeded to register one domain name with them at a then deep discount vs Network Solutions. Their Control Panel is very flexible and powerful, even if the interface is a little clunky. I recommend you review their pricing plans every year before renewal, because you… Read Full Review

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★★★★☆

“Phone support”

Written on: 27/04/2014 by MichaelRose180 (1 review written)

After many years of moving my domains to diferent companies I have returned to EasySpace and so far I am very happy the phone suport is based in the UK and eligible. EasySpace is not the cheapest but you pay for what you get and when you need it !! Another thing I like about this company is giving me the option to buy a new domain and new extension that will be launched in the future that is the same name as mine. Keep doing what you are doing Morgan… Read Full Review

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★★★★☆

“Great Support team”

Written on: 03/03/2014 by scottcadams (1 review written)

I was in contact with support over the weekend, on each occasion i spoke with a friendly and helpful operator that assisted me in fixing my issue, Keep it up Easyspace… Read Full Review

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★★★★☆

“Tech Support that is really supportive!”

Written on: 27/02/2014 by laBarnes201 (1 review written)

Didn't like being on hold so long, but it was worth the wait because the guy who helped me was so friendly, patient and knowledgeable. He resolved the main issue, still waiting though for a callback with advice on purchasing further services. Staff are a company's most valuable asset, trite but true - and I hope their pay and working conditions match their high level of customer care. Keep up the good work Easyspace… Read Full Review

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★★★★☆

“Help with no fuss”

Written on: 19/02/2014 by wmcnabw (1 review written)

The support team are always on board to assist me with issues i present to them, being a plumber i dont have a clue… Read Full Review

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★★★★☆

“Free Mail Client”

Written on: 17/02/2014 by darrensmall (1 review written)

I wanted to use a mail client on my PC, Support suggested Thunderbird and provided a setup guide, great… Read Full Review

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★★★★☆

“My first experience with EasySpace”

Written on: 11/02/2014

I am a new customer and a day ago I purchased my first domain name for my website but I did a typing error and purchased a wrong domain. I called easyspace support and they solved my issue within 24 hours without any extra charge! I am happy I chosen easyspace as my domain and hosting provider, I will definitely recomand to others! And I LOVE the Control Panel, so easy to use! Thank you… Read Full Review

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★★★★☆

“Iphone setup”

Written on: 09/02/2014

I recently contacted support to get my email setup on my new iphone 5c. The technician sent me a link with customised settings for my info email address, all working as I would expect, fantastic resource… Read Full Review

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★★★★☆

“Cloud Server”

Written on: 07/02/2014 by auntiel (1 review written)

I have recently purchased a cloud server, It is a fantastic product and a great price… Read Full Review

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