Easyspace www.easyspace.com Reviews

★★★★☆
3.8 / 5
76% of users recommend this
  • Value For Money

Summary

Note from Review Centre -  Easyspace has merged with Internetters, Switch Media and Global Gold. 
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Latest Reviews

★★★★★

“Quick efficient service”

Written on: 14/01/2020 by J1nty71 (1 review written)

Easyspace are a great company to work with. Staff are very friendly and helpful and keen to give advice in simple language that everyone can understand even if not technically minded. As a new business starting up it would have been easy for them to try and push me into taking a bigger package than I actually needed but instead they spent time finding out what I really wanted to achieve and then suggested what i should buy now and then how i can add to it as and when my business grows so I… Read Full Review

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★★★★★

“Great Servie”

Written on: 09/01/2020 by Gerry1224 (1 review written)

I have several website I support hosted with Easyspace and want to transferred my own website. Phoned for advise and was advised exactly what was needed to be done to get my domain registration change as I was having difficulty communicating with my current provider. Now waiting for action by Nominet and I can then transfer my domain to EasySpace. I am transferring my domain/hosting, as the level of customer service and support offered by them is excellent and a credit to the 'Support staff'… Read Full Review

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★★★★★

“Helpful and Professional Service.”

Written on: 31/12/2019 by alxb (1 review written)

I have been with Easyspace for a number of years. One of the reasons I have stayed with this company is because of the quality of the customer service and technical help line. Whatever issue has arisen for me regarding email set up or website problems the help desk has always been able to resolve the issue. In addition, given that I have little technical or computer skill I have always been treated with understanding and patience. I am happy to recommend this company, particularly to anyone… Read Full Review

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★★★★★

“Perennial good service”

Written on: 29/11/2019 by capcollie (1 review written)

I have been a customer of EasySpace for at least 15 years so I know they're not a flash in the pan company. I think after years of good service it's time to offer them a positive review as I would happily recommend them to others. The automated interface side of the business is quick and works well but the real deal maker for me is the speed of response from real people when it comes to technical support and advice when things don't go as planned. My business is very reliant on a reliable… Read Full Review

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★★★★★

“Quick response, clear instructions, easily resolved”

Written on: 12/09/2019 by SimmoMaz (1 review written)

Domain name transfer request;. I had missed the fairly obvious place to do this on the site so logged a ticket with support. The reply came back within a few hours with very clear instructions, all further questions answered really quickly and domain transferred in no time at all. Perfect Thank you … Read Full Review

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★★★★★

“Best customer support services ”

Written on: 11/09/2019 by ygLynch1947 (1 review written)

Easyspace are always helpful, friendly and very knowledgeable. Even if your not tech savvy they don't baffle you but explain in ways you understand. Over the years they have been constant in their approach to support and I would say that they are the Best example for other support operations to follow. If I could find one small thing to maybe change, it would be to add charges plus vat as I for one always miscalculate my costs. Thank you Easyspace.



Review: 26/1/18
I am never made to feel
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★★★★★

“Great Customer Service”

Written on: 12/06/2019 by hCoureau (1 review written)

Usually i wouldnt expect the server company to install a Windows Server Instance on a Dedicated Server AND License it for me. BUT EASYSPACE DID! It took a few hours but i received a fully installed and configured version of Windows Server 2016 Standard. They even went as far to setup all of the required network settings required so i could just RDP in after the reinstallation. Also, when i rang them up to request this, it went streight to a person. NO annoying switch boards or anything like… Read Full Review

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★★★★★

“With ease no Hassle”

Written on: 08/05/2019 by TSCSConsultants (1 review written)

Easyspace is always consistent, with staff ready to help and what more they are real people here in the UK, the website is easy to navigate and if your having a bad day the tech staff can help you through every process and even suggest options if they can't do it, Options for almost everything you want to do on line or a simple call away nothing seems so easy as easyspace - the only annoying thing is the remote option voice but even that is sensible because it directs you to the right person… Read Full Review

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★★★★★

“DNS pointer issues”

Written on: 10/04/2019 by flowdesigner (1 review written)

I contacted support as a sub-domain web address on my site had stopped working and I didn't know why. The responder was friendly, helpful and it turned out the DNS was pointed at wrong address following an earlier site move to a new easyspace server. This was spotted straight away and sorted speedily by the support staff and back up and working within 24 hours. Simple and efficient answer… Read Full Review

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★★★★★

“Technical Support”

Written on: 16/03/2019 by stmaraks (1 review written)

Been with Easyspace since 2004 and no problems until this week. Reported issue to Technical Support and fixed in just over an hour. Well done!… Read Full Review

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★★★★★

“Tech support”

Written on: 01/03/2019 by nhcbr900 (2 reviews written)

Every time I contact tech support, I am delighted at the way they address any issues that I have. The guys there are competent, helpful and friendly. I couldn't ask for better support… Read Full Review

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★★★★★

“Excellent host for my domain (+20Y)”

Written on: 04/02/2019 by SergeDAENEN (1 review written)

Always been a satisfied client of Easyspace and planning to remain one, friendly and competent, my best choice ! A long standing relationship without hicups, truly satisfied… Read Full Review

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★★★★★

“Best Support - by email or telephone”

Written on: 30/01/2019 by Menteith (1 review written)

Great and generous service support. Genuinely the best technical support I have experienced… Read Full Review

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★★★★☆

“Does a good job for me.”

Written on: 30/12/2018 by RodLee (1 review written)

I'm a tech professional, retreated to the farm twenty years ago. Easyspace have done a great job of looking after some personal domains, web space etc. On the rare occasions I've needed access to support it has been totally competent and timely. The online docs are relevant and straightforward and the user interface is great… Read Full Review

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★★★★★

“Reliable Service”

Written on: 29/11/2018 by Gribbles55 (1 review written)

I have been an Easyspace customer for over 10 years, and remain impressed at their level of customer care. I have never had an issue they could not handle, nor have I ever had to wait long before it is actioned. Thanks… Read Full Review

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★★★★★

“Real assistance on hand”

Written on: 03/11/2018 by stevetom64 (1 review written)

I have held several domain names with easyspace over the last 10 years or so. I am not IT savvy. Whenever I need help or clarification on anything help, from a real person, is on hand. The service is excellent… Read Full Review

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★★★★★

“Excellent service”

Written on: 27/10/2018 by rockitpromotions (1 review written)

got the job sorted in minutes instead of hours as it would have taken with other companies… Read Full Review

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★★★★★

“easy to deal with”

Written on: 26/10/2018 by top1210dj (2 reviews written)

after looking at a few providers for the specific service that I required I found that Easyspace ticked all the right boxes… Read Full Review

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★★★★★

“Great Easyspace Support.”

Written on: 26/10/2018 by Mac333 (1 review written)

My email account had been blocked and I phoned the technical support line at Easyspace to find out why and I was informed that persons from China, India and Vietnam had been trying to gain access to my account. I was reassured that they had stop any access to my account. I was asked to complete a full scan of my computer to ensure that no virus, Trojans etc was embedded in my PC. A full scan takes some time to complete but once it had I contacted Easyspace again who very quickly reinstated my… Read Full Review

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★★★★☆

“Easyspace support team”

Written on: 17/10/2018 by HenryHollis385 (1 review written)

Very helpful and knowledgeable support staff. Quick response and quick to fix… Read Full Review

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