Easyspace www.easyspace.com Reviews

★★★★☆
3.9 / 5
77% of users recommend this
  • Value For Money

Summary

Note from Review Centre -  Easyspace has merged with Internetters, Switch Media and Global Gold. 
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Latest Reviews

★★★★★

“Hand Holding Heroes”

Written on: 10/03/2021 by Eli101 (1 review written)

Like a baby learning to walk I needed help taking my first steps. They were great, not patronising, got me through those initial stages without so much as a stumble. Once we had cleared the ID checks I was talked through each screen, directed clearly as to where to look and what to do when I got there. With only minutes to go until their telephone support line was supposed to be closed we cracked it with time over for a cuppa. Good, friendly support without a hint of "being too much trouble"… Read Full Review

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★★★★★

“Great service and excellent professional quality”

Written on: 30/01/2021 by Stanley498 (1 review written)

I have been a client of Easyspace for 20 years. Always excellent service and competitive prices. Their call centre personnel, based in Scotland, are always courteous, friendly and have expert knowledge. My most recent call was re installing SSL digital certificates on two websites. As always, I was given quick and precise advice for how to manage this on my control panel. Which I was then able to do without a problem. Response from the call centre is always prompt, with very little waiting… Read Full Review

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★★★★★

“Excellent technical support”

Written on: 09/12/2020 by nhcbr900 (3 reviews written)

Once again, Easyspace tech support has saved my bacon. Even under the current extremely difficult circumstances nationally, my problem was diagnosed and dealt with extremely promptly and efficiently. On this occasion a corrupted OS meant that the server in question needed reinstallation. As soon as the guys had checked that I had everything I needed to keep backed up safely, they swung into action. The system was reinstalled and everything brought back to normal in double quick time. It is… Read Full Review

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★★★★☆

“good service”

Written on: 18/11/2020 by BodhranBasher (1 review written)

EasySpace helped me through the process of moving my website to a wordpress system. They were helpful through out the process particularly there technical phone line. ok so their email response was not quite as good but not bad either. i have been with hem for a few years now and any time I needed help they were able to provide it. I also like their control panel which provides lots of information about your set up and is quite easy to find your way around. I would recommend them to anyone… Read Full Review

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★★★★★

“Accessible and Helpful Support Personnel”

Written on: 02/11/2020 by brittanic (1 review written)

I've owned several domains with Easyspace for many years. On those occasions when I've had glitches pop up, or needed advice on some particular technical operation of my sites, I've always found the Support staff at Easyspace prompt in answering my tickets. Their responses are detailed, specific, and courteous, and usually lead to a satisfactory resolution. … Read Full Review

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★★★★★

“Great customer service from Easyspace”

Written on: 29/10/2020 by lynnechapman (1 review written)

I rang Easyspace to leave as I had been offered domain names at a much cheaper rate elsewhere. I was genuinlely surprised when the customer service officer offered to match the price I had been quoted, I really didn't expect that. So it was a win/win - got the best rate and no need to leave Easyspace. I would like to commend the standard of your customer support colleagues - easy to talk to, quick to grasp the problem and quicjk to act to try to sort it. Many thanks… Read Full Review

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★★★★★

“Setting up a domain and an email address for my business”

Written on: 11/08/2020 by cybservices (1 review written)

One phone call of about fifteen minutes to Easyspace was all that was required to learn the cost of the various packages and how they worked. The agent listened carefully to my requirements as a startup and made useful suggestions. After a couple of days to reflect and compare with other hosting services, I rang up and acquired my domain name. After that the next task was setting up the email. I logged onto the dashboard which was daunting at first sight. But the chat service quickly… Read Full Review

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★★★★★

“A online company you can call!”

Written on: 04/08/2020 by Vestguard (2 reviews written)

I have used many domain names services over the years and easy space has to be one of the best, Why? you can call them and talk to someone and get any issue sorted quickly and easily, how refreshing. I have been using Easy Space for around 20 Years they have a very "Easy" control panel where you can manage all your domains. I would like to be able to export a list of domain names to XL however this is not a deal-breaker. They do offer Bulk controls, would be handy to ground domains into… Read Full Review

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★★★★★

“Better Deal Requested”

Written on: 30/06/2020 by keithwjones (3 reviews written)

My hosting was up for renewal and I thought that there were better deals available. I contact Easyspace and put that to them. They said that they would look at my account and ring me back. They contacted me soon after with a far better deal which I accepted. I find that their support is good and the hosting is very reliable. Rarely is it not working. Any enquries I have had in the past are answered in a timely, knowledgeable manner… Read Full Review

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★★★★★

“I received an E-mail about migrating my domain. Being...”

Written on: 21/04/2020 by WestoverWoodlandsWeb-site (1 review written)

I received an E-mail about migrating my domain. Being pretty clueless about this stuff, I thought it might be a scam, so contacted Easyspace via my control panel. I received a prompt and comforting reply, and followed the steps described so clearly into parts of my computer I had no idea even existed. It all worked, and was so easy. Thankyou Easyspace… Read Full Review

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★★★★★

“Don't Put Off Moving!”

Written on: 19/03/2020 by Zakspade (5 reviews written)

I stayed with my previous registrar for two years while they proved to everyone they were a disaster. Moving was too difficult, too complex, too risky - hence those two years. Finally enough was enough. I came across Easyspace and they held my hand through the process of transferring, re-hosting, and getting my email up (zero downtime for my email in my instance). Frankly I feel silly not to have 'jumped ship' much sooner as Easyspace made the whole thing so much simpler than I had been led… Read Full Review

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★★★★★

“Perfect Problem Solving”

Written on: 20/02/2020 by Peter150 (1 review written)

I find Easyspace very easy to use. A simple telephone call solves any problems. The staff are patient, friendly and extremely knowledgeable. I would highly recommend… Read Full Review

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★★★★★

“Easyspace customer support is the best”

Written on: 28/01/2020 by pseudopretentious (1 review written)

I've been using Easyspace for business purposes now for quite a few years and I am very happy with their products and customer service. I literally have never had a problem with them. They are easy to get on the phone, they answer all of my questions, they help me when I don't know how to do something, and their prices are quite reasonable. I honestly could not be more pleased with their customer service. Anyone I've ever dealt with in the company, whether it's technical support or sales, had… Read Full Review

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★★★★☆

“Easy Space Review”

Written on: 25/01/2020 by 49Russell (1 review written)

Easyspace have been a fair and attentive facilitating company during several years of service. A easily accessible phone communication, helpful staff, and an overall good service. A worthwhile deal is always on offer… Read Full Review

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★★★★★

“Quick efficient service”

Written on: 14/01/2020 by J1nty71 (1 review written)

Easyspace are a great company to work with. Staff are very friendly and helpful and keen to give advice in simple language that everyone can understand even if not technically minded. As a new business starting up it would have been easy for them to try and push me into taking a bigger package than I actually needed but instead they spent time finding out what I really wanted to achieve and then suggested what i should buy now and then how i can add to it as and when my business grows so I… Read Full Review

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★★★★★

“Great Servie”

Written on: 09/01/2020 by Gerry1224 (1 review written)

I have several website I support hosted with Easyspace and want to transferred my own website. Phoned for advise and was advised exactly what was needed to be done to get my domain registration change as I was having difficulty communicating with my current provider. Now waiting for action by Nominet and I can then transfer my domain to EasySpace. I am transferring my domain/hosting, as the level of customer service and support offered by them is excellent and a credit to the 'Support staff'… Read Full Review

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★★★★★

“Helpful and Professional Service.”

Written on: 31/12/2019 by alxb (1 review written)

I have been with Easyspace for a number of years. One of the reasons I have stayed with this company is because of the quality of the customer service and technical help line. Whatever issue has arisen for me regarding email set up or website problems the help desk has always been able to resolve the issue. In addition, given that I have little technical or computer skill I have always been treated with understanding and patience. I am happy to recommend this company, particularly to anyone… Read Full Review

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★★★★★

“Perennial good service”

Written on: 29/11/2019 by capcollie (1 review written)

I have been a customer of EasySpace for at least 15 years so I know they're not a flash in the pan company. I think after years of good service it's time to offer them a positive review as I would happily recommend them to others. The automated interface side of the business is quick and works well but the real deal maker for me is the speed of response from real people when it comes to technical support and advice when things don't go as planned. My business is very reliant on a reliable… Read Full Review

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★★★★★

“Quick response, clear instructions, easily resolved”

Written on: 12/09/2019 by SimmoMaz (1 review written)

Domain name transfer request;. I had missed the fairly obvious place to do this on the site so logged a ticket with support. The reply came back within a few hours with very clear instructions, all further questions answered really quickly and domain transferred in no time at all. Perfect Thank you … Read Full Review

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★★★★★

“Best customer support services ”

Written on: 11/09/2019 by ygLynch1947 (1 review written)

Easyspace are always helpful, friendly and very knowledgeable. Even if your not tech savvy they don't baffle you but explain in ways you understand. Over the years they have been constant in their approach to support and I would say that they are the Best example for other support operations to follow. If I could find one small thing to maybe change, it would be to add charges plus vat as I for one always miscalculate my costs. Thank you Easyspace.



Review: 26/1/18
I am never made to feel
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