Liverpool, Imagine Car Park Reviews

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Latest Reviews

★☆☆☆☆

“Crashed car - refused responsibility ”

Written on: 26/02/2020 by Meredithrw189 (1 review written)

Please whoever reads this do not use this company!! Crashed my car, multiple times, damage all round, hole in bumper, smashed head lamp, scrapes all over car, covered in mud!  Car driven 3 miles, must have crashed into everything on the way!! Reading some other reviews I’m surprised the Liverpool police are still letting this company trade… Read Full Review

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★☆☆☆☆

“Left car for weekend, returned to find car left...”

Written on: 02/02/2020 by Bollingtonbob (1 review written)

Left car for weekend, returned to find car left unlocked at roadside. Around £20 taken from coin tray between seats. Only discovered a couple of days later. What is the point of 'Park Mark' ? Read other reviews and make your mind up, but I would strongly advise avoiding… Read Full Review

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★☆☆☆☆

“Bunch of cowboys”

Written on: 22/10/2019 by CharleeWoodward (1 review written)

This is just a lock up in an industrial estate. Parking is around it and the surrounding roads and totally chaotic. Free bus service was not available meaning we had to walk (no apology, no thought to rent a mini-bus) and it's not free as you have to pay to get out of the drop-off zone. The worst airport parking I've ever experienced. Read all the reviews - I wish I had and avoided them… Read Full Review

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★☆☆☆☆

“Imagine LIVERPOOL Airport Car Parking”

Written on: 15/07/2019 by JaydaPoole402 (1 review written)

DO NOT USE THIS OUTFIT IF YOU WANT TO RETURN AND SEE YOUR CAR STILL INTACT. Looking at the reviews and I wish I had there are so many complaints about them and still they do nothing. I left on a cold 5am morning leaving them my Mitsubishi ASX inside their unit. I returned 2 weeks later with two OAP 80 years olds to be told NO transfer from airport was available for at least half an hour so I walked down and picked my car up. I was told it was parked in the side road of the unit. When I got… Read Full Review

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★☆☆☆☆

“Poor service/rude staff”

Written on: 19/04/2019 by NicolaBates (1 review written)

Staff were very rude to us on returning after already making us wait 20minuted for the 2 minute journey with no apology or even acknowledgement on getting us. Would not recommend… Read Full Review

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★☆☆☆☆

“Staff using your car for a joyride while you're away!”

Written on: 16/10/2017 by 291Briggs (1 review written)

My husband and I parked our car here for a week while we went away on holiday. I filled up £20 in petrol before I came to the airport so I had more than enough to get us home and plenty to use upon my return. When we pulled off, I then noticed that after driving for 5 minutes, we had barely any petrol left!!!!!! I have written to the company but no response surprise surprise!!! These people quite clearly are using our cars while we were away, I'm amazed there's no damage on it!!! Although the… Read Full Review

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★☆☆☆☆

“Imagine parking Liverpool is low class non caring company!”

Written on: 11/08/2017 by Collin1991 (1 review written)

Have used APH Parking at Manchester over 30 times in 15 years with satisfaction therefore parked at their subsidiary parking at imagine car parking at Liverpool. On return found 2 x 2" scratches on our beautiful nearly new car purchased at £10g recently. The lad had the audacity to say "could have been there already" They also used the car as the mileage showed 4 miles more. So in fact, they drive your car and blame you for their recklessness! We asked to see the manager who they said was out… Read Full Review

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★☆☆☆☆

“THEY ABUSE YOUR CAR!!!!!!”

Written on: 09/07/2017 by ElizabethHarper213 (1 review written)

I have had my car parked with you for the last 10 days and i collected it on Saturday i was absolutely shocked. Imagine only do valet parking and you have to leave your car keys with them and they park your car at a different location and bring it back for you when you collect it. The person who collected my car and brought it back to the office is an ABSOLUTE IDIOT and should not be allowed to go anywhere near customers cars. When he pulled up the clutch on my car was smelling so badly that… Read Full Review

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★☆☆☆☆

“Will NEVER use again.........”

Written on: 05/04/2016 by Carlec (1 review written)

We parked our car here for a month December 2015. As the car was relatively new we paid extra for indoor parking When we arrived back, we found the car parked mostly on the footpath over the road, outside a car hire company, in a filthy state. It was not in the condition you would have expected if had been parked indoors. Of course, Imagine staff said it had only just been put out! If you still decide to park here, watch out for the disclaimer you have to sign (having set out at 4:00am… Read Full Review

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★☆☆☆☆

“don't trust them with your car”

Written on: 24/12/2012

car gained an extra 4.5 miles when left there. passenger seat had been moved right back (looks like employee's and their freinds like to try out customers cars)… Read Full Review

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★☆☆☆☆

“Don't use this company”

Written on: 12/10/2011

Paid for indoor secure parking. Vehicle was left outdoors on the street. The interior looked like it had been driven by someone in muddy wellingtons, having just dug up the potatoes. Complained to staff, it was like talking to a brick wall. I will not use again… Read Full Review

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★☆☆☆☆

“IMAGINE CAR PARKING LIVERPOOL AIRPORT - DONT BOOK!”

Written on: 25/09/2011 by Alpaca (1 review written)

Just returned back from a lovely holiday in Nice and we used IMAGINE car parking at Liverpool airport. Please please do not use this company, they are extremely unprofessional. We had an early flight on the outbound, however we struggled to find where they were, despite saying they are only minutes from the airport. There is no sign at all on the road to direct you into their car parking. We are well travelled and followed the directions to the letter! When we landed back today, I called… Read Full Review

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★★★★☆

“Excellent But Signage Needs Improving”

Written on: 03/08/2011

This is a great value, good service, operation. Have used many times and found to be reliable and a secure enough operation for any car worth under £15,000. They really should improve their signs from teh road and on the industrial unit ste though but otherwise I totally recommend them… Read Full Review

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★★☆☆☆

“Pros: Cheap, Imagine parking very near Liverpool...”

Written on: 26/09/2010

Pros: Cheap, Imagine parking very near Liverpool airport,friendly staff, quick drop off/pick up times.

Cons: Outdoor parking is at own risk, which is not advertised. Outdoor parking is no more secure than parking at your local unguarded industrial estate. It is more "parking spaces round the building just off the street", than an actual "fenced off secure carpark." When I arrived there were no spaces left and I had to invent a space with no idea if I was parking in a proper place or not. There… Read Full Review

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★★★★☆

“Very difficult to find - even with the Sat Nav. The...”

Written on: 07/11/2009

Very difficult to find - even with the Sat Nav. The signs are pretty well non existent !
On your final approach to the airport, you need to go down to the carriageway to the big roundabout at the end (just by the airport terminal building) and come back up the road. You should see some industrial unit buildings on your left and when you see the red pillar box turn left into the little industrial estate. Imagine parking is then on your right, about the second building along.
There doesn't seem… Read Full Review

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