Tesco Mobile/mobilenetwork Reviews - www.tesco.com

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Tesco Mobile - www.tesco.com/mobilenetwork
Tesco Mobile - www.tesco.com/mobilenetwork
Tesco Mobile - www.tesco.com/mobilenetwork
Tesco Mobile - www.tesco.com/mobilenetwork
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★★★★★

“Problem with my mobile”

Written on: 08/09/2018 by Karlief424 (1 review written)

I bought a mobile phone at the Watford branch of Tesco, however the phone became faulty after about 5 months. I returned to the Watford branch to see if they could help, I found them extremely helpful, they carried out tests and proved the phone was faulty. They connected me with the Mobile phone Customer services and I and the sales assistant explained my problem. Again they were extremely helpful and they replaced my mobile phone without any charge. The service I got was excellent… Read Full Review

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★★★★★

“I changed my contract to Tesco from EE. I can not...”

Written on: 17/10/2016 by Elle67 (1 review written)

I changed my contract to Tesco from EE. I can not begin to explain how much better life is ! When I was with EE my contract was £39pm, but everything was so expensive there were extra charges for everything & my bill was never less than £79. I could never get to the bottom of why as the staff were so unhelpful & had even made me cry. I changed to Tesco sim only at £12.50pm & had a buffer of £5. Recently I increased my buffer as was using it up, I thought I was just using internet more, but… Read Full Review

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★★★★★

“brilliant network”

Written on: 16/03/2015 by stevo1983 (1 review written)

I've been with Tesco mobile now for about 7 months. I've got a sim only and a phone contract. Ye the delivery time is longer than most networks, 3-5 days. Both of mine came in 2 days. Great network coverage, great customer service anytime I've had to speak to them ( only spoke to them to add stuff to my contract). There as good as any other network and they run on 02's network. Couldn't recommend them enough. Sweet mobile provider in my book. Was with ee before and these are well better for 4g… Read Full Review

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★★★★★

“great signal stregnth”

Written on: 10/01/2015 by KashStanley (1 review written)

I switched from 3 to tescomobile 6 month ago, my old 3 mobile had no signal at all when i sit by my desktop, my tescomobile phone has full signal when sat in the same place.The young lady that sold me the contract was really helpful she transferred all of my data from my old mobile to my new one. I provide my wife with a mobile which is with 3, the contract is over soon and i will definitely be getting that contract from tesco. One more thing i like about my contract is that monthly spending… Read Full Review

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Allencm's Comment

Written on: 13/01/2015

I ordered a phone (HTC). Tesco forgot to send a sim card with it......A few days pass, and they send a wrong-sized sim card this time......and then they say to save money they wont speed up delivery of the next sim card, they'll use regular post.

Do not use people who have no clue about competent delivery, or customer service.
AVOID TESCO MOBILE.

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★★★★★

“Fantastic everything, cannot fault Tescomobile”

Written on: 13/12/2014 by JasperNorris (1 review written)

I have in the past had phones through 3, O2 and EE, tescomobile are by far the best company I have been with, my 4G coverage, piggybacked onto the O2 network, is brilliant and their customer service is second to none, I seem to get through very quickly and always with in a UK based call centre, everything I have asked for I get, without hassle, I cap my 4 numbers, so that no one can rack up stupid bills, we get an extra 250mb of 4G each through family perks… Read Full Review

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★★★★★

“Tesco mobile - just fantastic!!”

Written on: 03/07/2014 by AddisonAlvarado434 (1 review written)

I was a little apprehensive when I originally took out my mobile contract with Tesco mobile, after all, they sell groceries!! Had no need to be. From day one I have never had any complaint. The customer service/ sales team are the most friendly, efficient people I have ever dealt with and that also includes their on line chat advisors too. They are all just brilliant!! Well done to them, makes a change these days to have a company do what they advertise and staff that fulfill what they say they… Read Full Review

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★★★★★

“Excellent service”

Written on: 30/05/2014 by 316Waddell (1 review written)

I got my phone in January 2013. Not being very clued up on mobiles (I'd had my previous one for 7 years) I read the reviews of the types of phonesand checked the tariffs. I am very happy with my little HTC and low usage monthly fee as I only really useit for the occasional text, phone call or to take a picture, not much else. I get a text when my payment is going to be taken out and have experienced no problems at all. All in all I am very happy with the service I get from Tesco mobile… Read Full Review

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★★★★★

“Really Excellent”

Written on: 21/05/2014 by Shopper1475 (1 review written)

Cannot praise Tesco mobile enough! Easy order process, fast delivery, good signal. The thing I like most is the capped bills, I really think this is responsible of them and I love it! Never any nasty bills after going on holiday! Well done Tesco, Keep it up!!… Read Full Review

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★★★★★

“Best deals and customer service”

Written on: 25/01/2014

Been a customer for 4 years. Tesco have always had better deals that the "main" network providers. My LG broke twice, but the call helpline was very helpful and got it repaired for free the first time, the second it couldn't be repaired so they replaced it with a better phone for free! very pleased, and there contract deals are great value!… Read Full Review

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★★★★★

“Tescomobile, Perfect price, superb coverage.”

Written on: 31/12/2013 by jjbrown (1 review written)

What is there to moan or complain about Tescomobile? Nothing. I mean nothing as in zilch. Competitive bargain 30 day monthly or 12 month tariffs, great coverage on the O2 network, very helpful UK based customer services. What more do people want? Some folks just love to complain for the sake of it. Currently on 30 days sim only tariff, 2000 minutes 5000 texts 2GB for £15 a month which more than meets my need.Cannot fault it one bit. Why anyone is on O2 sim only tariff is beyond my imagination… Read Full Review

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★★★★★

“Great so far”

Written on: 02/11/2013 by clev1965 (1 review written)

Have previously had sim deals with Orange(fine, but pricy at time), 3(crap coverage in MK and awful call centres),Voda( good, and a topcashback refund made the deal even sweeter. Decided to give TescoMobile ago when voda contract expired. 02 network very good here no connection or 3G problems so far, I get 2Gb 1000mins 5000 texts for 12.50!!!!!! Have contacted customer services and had query sorted within a few hours. Most techie problems easy to resolve if you Google. So far 5*. I don't… Read Full Review

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★★★★★

“Always great service! ”

Written on: 03/05/2013

I took out a contract with Tesco Mobile nearly a year ago and it has been easy from the beginning. I upgraded my contract about half way through and it was straightforward and when shortly after this I was confused by a bill increase I contacted Tesco mobile to check and a very helpful employee explained it to me and also credited my next bill as a gesture of goodwill. I would definitely recommend Tesco mobile… Read Full Review

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★★★★★

“Very good”

Written on: 19/04/2013

I swapped my daughter and partner to a sim only deal 3 months ago.very pleased still.there old numbers were ported over really easy with no problems. Coverage is the same as O2,so if u know that is good in your area you should be ok. … Read Full Review

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★★★★★

“Very pleased, very helpful staff”

Written on: 05/04/2013

Went for the Tesco monthly deal as O2 could not match their monthly tariff despite being a long term customer. Must confess I was a little apprehensive as I had read some reviews that bemoaned the Tesco network as it "piggy backed" O2. However have had no problems and the best thing apart from the value is the staff at my local Tesco mobile phone shop in Pitsea who have been great in helping with the set up and transferring my old number. They have also explained how to use certain functions… Read Full Review

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★★★★★

“Tesco Mobiles awsome ”

Written on: 30/03/2013

THERE service is brill The current service is brill Only one thing there's no signal in tesco store's but little in the phone shop… Read Full Review

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★★★★★

“Struggle to comprehend poor reviews..”

Written on: 26/03/2013 by Derwentbear (1 review written)

I think I must be on a different Tescomobile provider to most of the reviewers, I have 3 contracts with them and frankly have never experienced better service from a mobile phone provider...period. One of my teenage children loses her phone regularly and when I ring customer services (unlike other providers) I always speak to someone in a UK based call centre, they have always been polite, efficient, empathic and plain old decent people to talk with. As for cost, nobody can get near them, in… Read Full Review

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★★★★★

“All good”

Written on: 14/03/2013

All good - would recommend… Read Full Review

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★★★★★

“Unbeatable deals”

Written on: 06/03/2013

Both of our sons' contracts with Vodafone were coming to an end, so we started looking around at other deals. Tesco Mobile just can't be beaten. They both took a Samsung Galaxy Ace with 500 mins, 5000 texts and 500MB of data for £12.50 a month. Because we took out 2 deals on the same contract (Mum pays for both!), they also qualified for a 'Family Perk' which gave them both an extra 250MB of data a month. The in-store service was excellent. No hard selling, just fantastic advice… Read Full Review

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★★★★★

“Tescos Lite Tariff”

Written on: 25/02/2013 by michaelxxx (1 review written)

I Use The Tescos Mobile Lite Tariff Pay As You Go ' I have Done For A few Years Now It Is Fantastic Value For Money , 8P Calls 4p Texts The Service Is Great I always Have A Good Signal As Tescos Mobile Uses O2s Network It Never Lets Me Down Join Tesco Mobile It Is Fantastic Value And Service All Round… Read Full Review

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★★★★★

“Samsung Galaxy S3 Mini”

Written on: 22/02/2013 by Kaboomage (1 review written)

I had been with O2 for about 6 years but they couldn't match the Tesco deal on the Samsung Galaxy S3 Mini and considering they use the same network I figured I may as well just go with Tesco. Glad I did! The phone I got was unfortunately faulty, I didn't bother to sort it out until 1 day after the 28 day warranty period!! (I'm an idiot)! Anyway I phoned them up and explained I was having problems with call quality, people couldn't hear me, muffled sound etc. They sent me out a sim card to see… Read Full Review

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