Tesco Mobile/mobilenetwork Reviews - www.tesco.com

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★★★★☆

“good”

Written on: 21/03/2015 by Bailey425 (1 review written)

i with tesco mobile over 4 year great customer service great deal, great service run on o2 network. my friend is who on tesco mobile him don't have any issue yes join the tesco mobile.... Do you want iphone 6 it just £39… Read Full Review

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★★★★☆

“Seem OK to me”

Written on: 06/01/2015 by spark640 (1 review written)

Despite the poor reviews from some people (you rarely hear the good reviews)I decided to go with Tesco as they promised no rise in prices during your contract unlike many other operators who add an rpi increase every year. So how did it go? ordering a galaxy s5 mini online was easy. Online chat answered all my questions. I like the idea that your contract is made up of a cost for the phone and a cost for the service, once you have paid for your phone the price falls to service only element or… Read Full Review

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★★★★☆

“tesco mobile as good as o2”

Written on: 23/03/2014 by CailynSmith434 (1 review written)

Tesco mobile is great value for n Money with good coverage as it uses o2 network. I use tesco and my wife uses o2. Coverage and signal strength are identical… Read Full Review

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★★★★☆

“mobile price calls”

Written on: 27/01/2014 by hans111 (3 reviews written)

The cheapest by far .Customer care good but should sent an Email if they change my Tesco web page.Had to re register. Be with them for 4 years now… Read Full Review

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★★★★☆

“Very good”

Written on: 01/10/2013

Great coverage esp on beaches in Cornwall,Customer service is good,and works well on the continent… Read Full Review

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★★★★☆

“Really good”

Written on: 04/08/2013 by Keebo4456 (1 review written)

It is very good if you want cheap deals, the customer serviceve and network service are mediocre though overall it is a good network if you want cheap deals… Read Full Review

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★★★★☆

“Good but no call forwarding”

Written on: 24/04/2013

I would and do recommend Tesco Mobile to friends. I bought a Samsung Galaxy Ace on a monthly contract which was very good. I would have gone to Carphone and got the same phone with a free 7" Tablet but the contract on O2 was only 50 mins for £17.50pm compared with £10 for 500mins. A no brainer. The phone is great for my uses - I'm not a smart phone addict - but could easily become one. The Tesco network mirrors O2 and works everywhere I have wanted it to unlike my partners Or*nge iPhone that… Read Full Review

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★★★★☆

“value for money”

Written on: 02/03/2013 by milf (1 review written)

Have had a sim only £10 deal- 500mins, unlimited texts, no data (I don't have a smartphone), never any problems with charges. good customer service. All additional costs explained (eg making calls abroad)… Read Full Review

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★★★★☆

“SIM only deal ”

Written on: 04/02/2013

Having suffered at the hands of Orange in the past, I was gutted when my son lost his phone with his almost brand new sim only from Tesco mobile. However, I am delighted to say that Tesco Mobile have restored my faith in customer service. One online chat, one security question, one minute and I was sorted - one new sim in the post, no charge, no hassle… Read Full Review

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★★★★☆

“Good all round”

Written on: 20/01/2013 by juneyu (1 review written)

Moved from Virgin mobile where the coverage was really poor in my area, so was unable to make full use of mobile when at home. Changed to new contract with Tesco, customer services excellent, delivery good , and even more important coverage for first time in years excellent… Read Full Review

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★★★★☆

“Very Good ... ”

Written on: 18/01/2013

I've been with Tesco Mobile on contract over 18 months now and would highly recommend them to anyone who needs good network coverage at a very reasonable cost. Transferring my number over from an other network was a doddle, customer service were great and it was all up and running very quickly. I've tried most networks out there and this one is very good… Read Full Review

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★★★★☆

“cheap calls and texts, one or two catches to note”

Written on: 02/07/2012 by hsg2 (1 review written)

I only wanted a cheap pay as you go phone, no interest in internet, smartphone etc - I have a laptop and a landline. Got fed up with t-mobile's massive prices and so switched to Tesco as their O2 coverage is good where I live, and they currently have very good rates on the 'lite' tariff, 4p a text and 8p a call. transferred my old number over in a day, with no argument from t-mobile. There was a bit of a technical hitch with Tesco's systems not syncing up, but the phone actually worked and it… Read Full Review

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★★★★☆

“Tesco Mobile ”

Written on: 08/06/2012

I must say after I had read the reviews on here I was very apprehensive about taking a contract up with Tesco Mobile but as friends already have contracts with them and have had no problems decided to take the plunge. I cannot fault their service from start to finish, ordered one phone by telephone and as the other phone I wanted was out of stock ordered the next one online and received both phones the next day after I had placed the order. I even had a phone call from the lady who ordered my… Read Full Review

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★★★★☆

“Very very cheap”

Written on: 19/04/2012

Fantastic network - uses O2 masts, so OK signal. However, O2 users get priority, so I sometimes have dropped calls when out in the country. Also no internet tethering. Being so cheap makes up for any issues!… Read Full Review

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★★★★☆

“Excellent contract deal”

Written on: 04/03/2012 by jasetheaceuk (3 reviews written)

As an employee at a Tesco Express store I get discount on Tesco mobile so for me it represents even better value for money. Got a great HTC phone, 500mins, unlimited text and internet all for only £15 a month. I have had the need to contact customer services in the past due to the internet not working but this was due to a network error which they was already aware of. Quick and easy to get hold of a customer service rep and polite and professional… Read Full Review

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★★★★☆

“so far so good”

Written on: 11/01/2012 by stacey3296 (1 review written)

I ordered my iphone online at around 2pm the man was at the door with it at 8am the next morning, prior to which i read the reviews and thought oh no im not even gonna open it, its going straight back but i decided to give it a try and i did all the things that the start menu says to do and set up my wifi and i tunes i have not had one single problem with it, yeah the signal bar usually stays on half instead of full but it doesnt affect my 3g or anything, not had to call customer services as of… Read Full Review

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★★★★☆

“I'm impressed”

Written on: 27/10/2011 by SuzyQ (1 review written)

I have only been with Tesco mobile for the last couple months, however I am pleased to report I am extremely happy with the service so far. Having read the bad reviews I decided to try the phone out for 14 days then I if I was happy to terminate my contract with T Mobile. The changeover from my previous network went very smoothly, I have been amazed at how good customer service has been considering the negative reviews. I have got the Samsung Galaxy S2 on a 24 month contract 1500mins 5000 text… Read Full Review

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★★★★☆

“I have yet to find the perfect network provider....”

Written on: 05/01/2011

I have yet to find the perfect network provider. Having fallen out with 3 mobile many years ago and being overcharged to the extreme by Orange.

Signal coverage has been fine although my other half does say the majority of calls he makes to me do go straight to voicemail.

Customer Service - Mybe I've been lucky but I have always spoken to polite, helpful staff in UK call centres.

Value for money - I am on a 1 month SIM only contract(no long tie in!) and for £10 per month I get 500 mins… Read Full Review

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★★★★☆

“I've been with Tesco mobile on PAYG for 9 months now....”

Written on: 12/12/2010

I've been with Tesco mobile on PAYG for 9 months now. Would recommend for calls, texts and the price of phones (usually good value plus there's usually special offers on Tesco Direct or in store). Plus the coverage is excellent as they use the O2 network and I've found the customer service excellent, provided you phone-up rather than e-mail them. The triple-your-top-up deal, coupled with half price calls (10p/min) and texts (5p) to your 5 favourite numbers, makes this the most cost effective… Read Full Review

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★★★★☆

“I had a very pleasant experience in Tesco mobile shop...”

Written on: 11/11/2010

I had a very pleasant experience in Tesco mobile shop - helpful staff, not pushy, very informative etc. The staff informed me should I have any issues with the phone, rather than call the customer service number which is 20p-25p? a minute, to call the actual Tesco shop (phone section) and speak to someone there which is a lot cheaper, and should deal with your issue far faster than going through all the automated nuisance on the customer service line. So I think that's a good tip. So far I am… Read Full Review

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