Glyn Hopkin Fiat dealers Reviews

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Glyn Hopkin Fiat dealers

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Latest Reviews

★★★★★

“buying a used fiat 500s”

Written on: 19/09/2020 by Laneyq406 (1 review written)

very helpful excellent sales person found a great car for me very pleased went through very smoothly and on time thank you… Read Full Review

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★☆☆☆☆

“AIR CONDITION RE-GAS RIP-OFF”

Written on: 05/07/2019 by JamarionO'Donnell415 (1 review written)

Do not take your car for a re-gas to Glyn Hopkins of Milton Keynes. They replaced parts that didn’t need replacing. I had taken my Nissan Juke to Glyn Hopkins as the air conditioning was not working and I presumed just needed a top up. The car was re-gassed and when I picked the car up after 2 hours the same day the air-conditioning was not working. After reporting this to Glyn Hopkins I was informed that the condenser was in poor condition and 1 fin was broken and that this needs to be… Read Full Review

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★☆☆☆☆

“Ipswich branch Terrible”

Written on: 30/12/2017 by AnneHahn431 (1 review written)

Bought a Fiat 500L . All very friendly. When we collected we were kept waiting for ages and were asked to complete evaluation form- before we had even set eyes on the new vehicle. Eventually we were led outside to see our vehicle with no fewer than four staff around it. The boot lid was open. We were shown around it and as I went to close the boot I was prevented from doing so and cleverly distracted/ jostled away by one of them and encouraged to look at some other feature of the car. The… Read Full Review

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★☆☆☆☆

“ dont buy a car here !! ”

Written on: 02/12/2017 by lukasdavas (1 review written)

GLYN HOPKINS REDMOOR MILTON KEYNES :- very nice salesmen when your buying a car !! Try asking for help afterwards and your fobbed off with excuses, My wife bought her Fiat Panda in December 2014, It is still under warrant. The car would not start when she came out of the shops and was giving an airbag error on the dashboard, when phoning Milton Keynes Fiat dealer Glyn Hopkins in Redmoor Milton Keynes, My wife was basically told it wasn't there problem because she had the vehicle serviced… Read Full Review

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★☆☆☆☆

“I was disappointed ”

Written on: 27/10/2017 by Odiase (1 review written)

Nissian in Stamford Hill new branch the staff are all incompetent their information are all in consistent. They decieved me in upgrading my Nissian Qashqai because they wanted to meet their target and never added any package towards the car and told me that they got me a good deal and am saving money. Which I found it is all a massive lie. It is really a shame because now I can’t tell anyone to go to Nissian because they are not honest. They hardly return your call, you can never call and… Read Full Review

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★☆☆☆☆

“Never answer the phone or return your calls”

Written on: 25/08/2017 by Dawsongs65 (1 review written)

Re. Glyn Hopkins Cambridge The difficulty we have had in contacting the service department is just incredible. They never answer the phone and despite having left several messages over the past two days they have not returned the calls. They returned our car after servicing with a problem it never had before. We are trying to get hold of them to see what the fault is and get it mended but they just aren't returning our calls. I am resorting to complaining online on their website and others just… Read Full Review

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★☆☆☆☆

“Disgusting service and incompetent staff ”

Written on: 27/06/2017 by Ssg07 (1 review written)

I have purchased two cars from this dealership and the salesman was always very good. The same can't sadly be said for the service staff. Purchased a 23k Juke Nismo RS and during one service they broke my tyre pressure sensors. I then had an argument with them and eventually they confirmed they would replace these free of charge. Now, my car makes a grinding noise on start up and the steering wheel and mechanics of the wheels at the front are making loud noises. I drove down to the… Read Full Review

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★☆☆☆☆

“Incompetent & deceitful sums it up!”

Written on: 09/04/2017

Five years ago Glyn Hopkins at Bishop's Stortford sold me a new Fiat 500. Every year they have been paid to service it and MoT it. In February they wrote to me to say it needed a service and MoT so we booked it in and had the work done. My son had an accident and the police established that there was no MoT. And fined him. Glyn Hopkins went away to check the phone call. And, funny old thing, the recording system wasn't working after all. But because my wife didn't check every detail of the… Read Full Review

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★☆☆☆☆

“Incompetent and deceitful”

Written on: 25/08/2016 by dhDickey1980 (1 review written)

The Glyn Hopkins Nissan Cambridge branch should be ashamed on how they dealt with my purchase of a Nissan Qashai. Salesman and manager pressured me into purchasing a new automatic 1.2L Nissan Qashqai saying that I needed to take advantage of the summer deal ending on the 16/8/16. As my deposit was only £3000 I could do no more than £200 for monthly repayments, of which they said they could do. Once finalised I signed the ‘complicated’ contract and all was ok until 2 weeks later when… Read Full Review

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★☆☆☆☆

“Slower than a dead snail in concrete”

Written on: 05/08/2016 by LilliannaRoach427 (1 review written)

No communication with customers about delays and if I could give less than one star I would. If you have a choice at all, go somewhere else… Read Full Review

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★☆☆☆☆

“My husband while car shopping called into the...”

Written on: 04/04/2016 by 349Prince (1 review written)

My husband while car shopping called into the Cambridge branch. When the salesman enquired into what he was looking for my husband told him the spec he was looking for, he advised they did not have this car in stock but could get it into stock on the basis he paid a deposit. Foolishly my husband paid the required amount of £500 without having seen the car. When the car arrived into stock it was not what was requested, he was then told the deposit was non refundable & that they would not be… Read Full Review

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★☆☆☆☆

“Staggering incompetence/ deception”

Written on: 08/12/2015 by Flores1967 (1 review written)

We were interested in a Nissan Leaf in the Cambridge branch of Glyn Hopkin. We were given a quote which we agreed to go with the next day and paid the required deposit. We were called 2 days later to say the visia was no longer available, but the company would honour the deal with an acenta. So far, so good. Two weeks later I went in to get paperwork, and was suddenly told there had been a mistake and company could not go ahead with the deal because they would lose £2000 on it. They came up… Read Full Review

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★☆☆☆☆

“£820 for 2 services for my 500!!!”

Written on: 01/10/2015 by Mavericky437 (1 review written)

After ignoring an email sent back in June enquiring about a service plan for my 1.2 Fiat 500 64 Plate Colour Therapy, I finally got them to respond. At which the Service manager quoted me £820 for 2 services, one at 18000 and one at 36000. Absolutely disgusted by this, considering other dealerships quoted me £129 as a minimum for the service. Their communication was poor from the start, will not be using them again… Read Full Review

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★☆☆☆☆

“Worst service department ever!”

Written on: 22/09/2015 by Emmabignall (1 review written)

The stop start function on my jeep Cherokee wasn't working so I tried booking my car into Glyn Hopkin Chadwell Heath in June 2015. After eventually getting through to someone I was told the car would need to be kept in for a couple of days and the only courtesy car they had was a 3 door fiat 500. I have a baby and a silver cross pram therefore it would of been impossible to get the baby in that car. They told me they had 1 jeep renegade but it was out on lease. So I agreed to wait until it was… Read Full Review

Glynhopkin's Response to Emmabignall's Review

Written on: 23/09/2015

Hi, we are really sorry to hear that you feel you had a bad experience at one of our branches. As one of the UK’s largest and most successful automotive dealer groups, we strive hard to provide all of our customers with high quality services and products and your feedback has been highly appreciated. We are very keen to discuss this further with you. Can you please send an email to us with your contact details and we will be in touch shortly afterwards.
Many thanks,
Kind Regards,
The Glyn Hopkin Group

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★☆☆☆☆

“Overpriced rubbish cars”

Written on: 13/07/2015 by loismay (4 reviews written)

I purchased a fiat 500 cult from Ispwich glyn Hopkins in October and I am disgusted with my settlement figure and how much the car is actually worth... My settlement figure currently stands at 12,000 however according to a dealership the car is only worth 6400 and that's If the vehicle is in excellent condition. My monthly payments are £217 and my balloon payment at the end is £7000. The man at glyn Hopkins told me 2 months ago that the car was worth £7,600 but will not lower anymore until… Read Full Review

Glynhopkin's Response to loismay's Review

Written on: 23/09/2015

Hi, we are really sorry to hear that you feel this way. As one of the UK’s largest and most successful automotive dealer groups, we strive hard to provide all of our customers with high quality services and products and your feedback has been highly appreciated. We are very keen to discuss this further with you. Can you please send an email to us with your contact details and we will be in touch shortly afterwards.
Many thanks,
Kind Regards,
The Glyn Hopkin Group

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Loismay's reply to Glynhopkin's Comment

Written on: 23/09/2015

I have contacted someone before and you don't seem to want to help me!! all you do is offer me another car which I do not want!!!

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★☆☆☆☆

“Utteryl rubbish/ pitiful customer service - AVOID!”

Written on: 31/03/2015

I called them to get some parts and that part of it went very well. Polite and courteous and very efficient. I receve a quote over the phone that was around £56. This miraculously increased to £110 by the time got there an hour or so later. The man was rude, did not care one bit and was so indifferent about it. It took me almost an hour to get there and the petrol cost. The least I would expect would be an apology or even the acceptance that I had been out out. So utterly poor customer… Read Full Review

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★☆☆☆☆

“No no no no ...........”

Written on: 03/03/2015 by Phillip391 (1 review written)

This review is specifically relating to Glyn Hopkins Fiat Milton Keynes. After purchasing a top of the range modell last September, having several bad experiences with the sales department during the purchase, then having a bad experience with the service department. I cannot recommend any aspect of this dealers service. Head office are just as bad, an e mail to the MD with just one question, went unanswered, that says it all really. And we still have the problems with the vehicle… Read Full Review

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★☆☆☆☆

“DO NOT BUY FROM”

Written on: 17/01/2015 by Cosimoannarita (1 review written)

Glyn Hopkin MK Fiat, they only care about selling you the car after that Service team, what service team, bunch of Middle Aged people  pretending to know what they're doing when they have no clue, lying about work done to the car, very rough and do half a job, went on for an appointment and got told I was forgotten about on several occasions, sales team were OK but they need sales to make their wage as they get basic wage for 200 hrs a month at £666 - so they even mug their staff off, lucky… Read Full Review

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★☆☆☆☆

“None existent customer service”

Written on: 05/01/2015 by xxcell2014 (1 review written)

The Leyton branch have given the worst service and customer experience that I have ever known. They do not return customer calls, damaged my vehicle, and do not reply to correspondence. Their head office does not have any customer service staff and therefore Glyn Hopkin are not a company I would recommend… Read Full Review

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★☆☆☆☆

“Glynn Hopkin Chadwell Heath. Avoid this place!!”

Written on: 20/09/2014

Dreadful customer service and attitude. Took car in for a fault diagnosis. They agreed there was a problem. It then took 2 months and was then informed there was no problem and it was a characteristic of the car. On first occasion the car came back damaged and bits had been stolen off the bodywork whilst in their so called care. The second occasion the car was kept for four weeks without any update or phone calls to advise progress. Awful service! Never again will I buy or recommend this… Read Full Review

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