AXA PPP Health Insurance Reviews - www.axappphealthcare.co.uk

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★★★★☆
4.4 / 5
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  • Customer service

  • Value For Money

Media Gallery for AXA PPP Health Insurance www.axappphealthcare.co.uk

AXA PPP Health Insurance www.axappphealthcare.co.uk

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Latest Reviews

★☆☆☆☆

“Very poor cover, unwilling to help me”

Written on: 06/09/2019 by Reese1963 (1 review written)

Pretty poor, too limited in where you can go Pretty poor. Once you step outside the run of the mill you find they don’y Want to pay. I needed specialist physio which theoretically covered but non of their approved clinics had the right (neuro) o they basically would not help. Had they offered to part pay that would have been better. As it is despite expensive insurance cover I get nothing. Staff pleasant but unhelpful. Axa should be up front about how limited the offer is… Read Full Review

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★★★★★

“Excellent service”

Written on: 06/06/2019 by Arthurj487 (1 review written)

Such excellent service every time I contact AXA, extremely courteous staff, very knowledgeable and willing to help… Read Full Review

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★★★★★

“Can’t thank the person I dealt with enough for her help”

Written on: 17/05/2019 by CailynNash (1 review written)

I have just taken out a policy for my son via the person I dealt with, having also spoken to 2 other of her very lovely colleagues. She has been kind, eloquent, helpful and is incredibly personable. She has helped me tailor the perfect package that is medically and financially appropriate for myself and my family. She was able to finalise my policy despite being on annual leave and paid great attention to make sure I had all of the information that I needed. I did not feel like I was on a time… Read Full Review

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★★★★★

“Great service ”

Written on: 30/04/2019 by RICARDOMINSKI (1 review written)

Great service from the advisor. All requirements dealt with promptly… Read Full Review

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★★★★★

“Great advice, thank you”

Written on: 30/04/2019 by Samwillcox (1 review written)

Prompt service. Felt I was listened to. Really appreciated advice given. Treated me like a person, putting my needs first. Will recommend. … Read Full Review

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★★★★★

“Helpful service”

Written on: 18/04/2019 by stephenwjones (1 review written)

The advisor I spoke to was very helpful and polite whilst setting up a claim for me. It took only a short time and I was very satisfied with the contact… Read Full Review

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★★★★★

“Jhuleka was incredibly polite, helpful and professional.”

Written on: 19/11/2018 by Doodad1980 (1 review written)

Jhuleka was incredibly polite, helpful and professional… Read Full Review

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★★★★★

“The approval process”

Written on: 22/08/2018 by RobinTorrance (1 review written)

The information and explatipns at each stage were very good I was kept fully informed of the progress throughout… Read Full Review

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★★★★★

“Helpful assistance”

Written on: 27/07/2018 by Anho (1 review written)

The person I spoke to was friendly and helpful and up to date with my medical history. She discussed who I would see and sorted out approval quickly… Read Full Review

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★★★★★

“Perfect. Helpful in every way. ”

Written on: 28/06/2018 by Naomiangell1 (1 review written)

Perfect. Helpful in every way… Read Full Review

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★★★★★

“Just took the hassle away, really impressed ”

Written on: 25/06/2018 by Kevinp2110 (1 review written)

Helpful, knowledgeable and prompt, no messing about just very straightforward and reassuring… Read Full Review

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★★★★★

“Helpful and efficient”

Written on: 23/06/2018 by whCox342 (1 review written)

They are so helpful and explained the claim process and what was and was not covered by my plan. Subsequently arranged an appointment with a consultant within 48 hours. I would highly recommend their cover for anyone. Has really taken the added stress away from illness… Read Full Review

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★★★★★

“Very prompt service speedy approvals and experienced...”

Written on: 19/06/2018 by Laurna2 (1 review written)

Very prompt service speedy approvals and experienced and sensitive call handlers. Explained the service and additional benefits I wasn't aware of. Thank you… Read Full Review

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★★★★★

“Great customer service”

Written on: 15/06/2018 by Casec227 (1 review written)

Had great customer service. I felt she listened to my needs very well, reassured me and came up with options to suit my need… Read Full Review

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★★★★★

“Great Customer service”

Written on: 12/06/2018 by RodolfoMorse116 (1 review written)

The person I dealt with, who took my call, took less than 2 minutes to qualify and assign me an authorization number. Great customer service… Read Full Review

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★★★★★

“Telephone conversation with advisor ”

Written on: 08/06/2018 by JoeYosH (1 review written)

The young lady I spoke with, was very professional, knowledgeable and helpful. When she realised that I was not capable of accessing the message centre, she offered to text the information, which she did immediately. She was extremely friendly and put me very much at ease. I actually enjoyed the experience… Read Full Review

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★★★★★

“Amazingly straightforward and professional service ”

Written on: 02/06/2018 by Blake427 (1 review written)

Poor health means that I have unfortunately had to claim more than once, but on each occasion I have been more than impressed with friendly, competent, professional service. Text claim reference numbers are always handy to have. Knowing that everything was taken care of means I can concentrate on getting well. Thanks and keep up the great work. Very impressed… Read Full Review

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★★★★★

“My review was very informative, a very knowledgeable...”

Written on: 31/05/2018 by Jmcken1960 (1 review written)

My review was very informative, a very knowledgeable member of staff. Explained all details so I could understand. Her patience was above and beyond. Her tone of voice just so mellow. I was given all details I required. I felt confident I was getting the best service possible . To be able to laugh with staff is one of the best feelings ever. I enjoyed the experience. Thankful to staff for her care and respect… Read Full Review

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★★★★★

“Thank you ”

Written on: 21/05/2018 by RogelioMcGraw (1 review written)

Thank you for your help with my claim and the very personal and friendly and professional manner in which you dealt with it… Read Full Review

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★★★★★

“Phone help from staff at axa”

Written on: 19/05/2018 by Williej150 (1 review written)

Excellent service received from the service team, on the telephone. She was kind clear and patient. I was definitely helped to the best servuce. I am most pleased with the help I received… Read Full Review

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