Cars 'R' Us Barry, Glamorgan Reviews

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Latest Reviews

★☆☆☆☆

“Do not buy from here”

Written on: 09/10/2015

Went to view a car here recently advertised online as great condition the list of issues i discovered upon viewing the car were quite extensive, upon trying to knock the price down a bit due to these problems the sales assistant there was snappy and rude, when i arrived i asked to view the car in question he brought over the keys then just walked away had no intention of sticking around to answer any questions i had and what questions i had,i was given less than helpful responses. All in all bad car, bad customer service and avoid.

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★☆☆☆☆

“HORRIFIC”

Written on: 07/09/2015

Words fail me, YOU HAVE BEEN WARNED.... ZERO STARS apply. as there is no option for minus scores with this place.

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★☆☆☆☆

“Stay as far away from this place as possable”

Written on: 27/07/2015 by kabirdle101 (1 review written)

I couldn't bileve how bad this place wwas never been spoken to so rude in my life horrable ppl there and all the cars are dodgy action cars please whatever you do just keep as far away As possable

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★☆☆☆☆

“**AVOID*** CARS FOR YOU BARRY LTD NEW NAME **** AVOID****”

Written on: 20/03/2015 by Kieraj469 (1 review written)

I found this place on autotrader and got fooled by the name. rang up about a cilo said it was at garage ready to have a look at, then I arrived at the place about 30 mins after I rang only to find out car weren't there it was being resprayed at garage close by. so then the guy without even introducing himself asks me to take me to garage (im the customer now who been told car was there ready) I agreed took him down explained it needed a touch up here and there, had god look car seemed alright couldn't test drive it tho which was another sign of it being dogdey but I liked the car so paid 200 deposit on the contract of having the car ready on the Saturday ( it was a Tuesday) they agreed signed and left half happy that got the car but not I couldn't drive it or the customer service. so I then decieded to google the place and found this website and the reviews, got on the phone to the newly named "cars for you barry ltd" and asked to explained themselves they said all new staff and new woman director which fooled me and I proceed with buying the car. but come Saturday the car was not ready and was told they were never going to get it ready for then ring back Monday they said, I was tamping they broke agreement I needed car for work. I waited til Monday car weren't ready still again waiting another day til tuesday, took the mick so I asked for my deposit back and they went to be really aggressive having the 2 guys ringing me up being abuses the one car threating down the phone. I pulled out of the deal and lost my 200 pound they would not give it back !! after a little more research the car they I almost brought was off the road for 4 years no tax or mot since sep 11 and the guy told me it just ran out !!what a mug what a bunch of ******* please do not go and read these reviews it all the same person /garage . hired a 25 year woman to be head director but you cant speak to her . STAY AWAY ROBBING HORRIBLE NASTY LYING VILE HUMAN BEINGS

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★☆☆☆☆

“AVOID”

Written on: 06/05/2014 by ckCarey324 (1 review written)

The majority of cars sold at this car dealership are category Cs nd Ds They do not fix these cars properly. I was given my car infact faulty and within hours I contacted them. They were not willing to fix it or take car back...This car dealership changes they're business name often and they are famous on the ferret. Avoid avoid avoid unless u want ur car being towed on the back of a recovery truck permanently

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★☆☆☆☆

“TERRIBLE SERVICE”

Written on: 18/02/2013

The guy who owns this company is a he will let you be leave he has a bargain for you and you will fall for it and soon as you drive away that's if your car starts and drives there is no help at all from this man DO NOT FALL VICTIM to this man he has only One interest and that's to sell you a car that will either have clocked mileage or its a cat d or c and has been known to sell cat b he is a bad man

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Dhinchey's Comment

Written on: 16/11/2013

I would like to thank you all for taking your time to warn me of this dealer I saw what looked to be a bargain but after reading the reviews am now going to save myself the time and money. A BIG THANK YOU TO YOU ALL. Dave

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★☆☆☆☆

“WARNING avoid at all costs!!!!!”

Written on: 15/09/2012

Hi I have dealings with this man (I am in the small claim's court) with Cars R Us (Barry) Ltd 182-190 Barry Rd Barry who also operated a branch from Maesteg Rd Tondu Bridgend. However Cars R Us (Barry) are currently active but waiting to be 'struck off' due to not filing annual accounts (he has a history of doing this and a string of companies over last 5 years at same addresses). However since the 11th June 2012 the Maesteg branch became Auto Solutions (Wales) Ltd and the director of the new company is also registered to Barry address under Trade Price Cars Limited. During the course of my court case against Cars R Us (Barry) Ltd there have been several problems - 1st they have used every loophole to delay proceedings for example not responding to orders then asking for judgement to be set aside due to admin issues then not responding again! The judge in my case noticed the discrepancies in the receipts and letters I had and has now added the owner personally as the 2nd defendant because he signed these documents that did not provide limited company details as required by law. It's emerged that he is well known to the Ferrit and Trading Standards he was convicted last year for selling unsafe cars (NB despite company changes the stock appears to be the same)VOG trading standards gave a public announcement about this last March and the local Barry paper stated he has 49 convictions for offenses such as dishonesty fraud and even perjury. I and many others are currently part of Bridgend's trading standards court case against him and I cannot stress enough to spend your money elsewhere! Regards Angela Turner-Jone

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Cbalde's Comment

Written on: 29/10/2012

I have been led here by investigation to a similar scam with the same MO being a series if registered businesses operating under (name removed) with water pump related websites such as rainwatertankpumps. Are there any connections of similarities in this that you are aware of?

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Marinejosh190's Comment

Written on: 17/01/2013

I sold my BMW 325CI to this garage before christmas 2012, they gave me a check for the car and it bounced, so i ruturned to the garage where they gave me a lot of bull about how it would take 24hrs to cancel a check, and only when i receive the check in the post back from my bank and give it to them will i receive the cash, i then done what they requested then they gave me £2020 and they still owe me 680 i've kept phoning them and ive been fobbed of with constant lies i went back to afghanistan after christmas leave and now im back in germany trying to sort this out, what they dont realise is i will do things my own way if i dont receive the rest of this money and people will get hurt obviously he has no respect for the law so he's gunna get whats coming to him

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Winnie1's Comment

Written on: 24/04/2013

Hi I have just bought a car off this garage Barry, we have had problems with the car and I said to him I had seen all the comments a d he said it wasn't him!!! I threatened to take it further Or a full refund, he agreed to make the wrongs right, I go to pick up the car tonight for my 24 yr old son who has only just passed his test, he assured me that the car is good and he is putting things right? My husband is in the army and he turned up at the garage in uniform is this the only reason he is putting things right? Is he still lying, should I get a full refund taking a friend of the family in a important position with me, any body got any answers please, don't know what to do ? Don't want my son to be in danger after reading the reports on this garage and owner ??

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★★★★★

“excellent customer service , well chuffed with the...”

Written on: 19/10/2011

i have to say after lookind at the reviews on this site i was concerned , but honestly did not have any problems like the above , got a fantastic deal on my car and everything went very well would like to thank the team for treating me so well , picking me up from the train station and of course the cup of tea and biscuits thank you for a pleasant experience

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Annon8319's Comment

Written on: 04/05/2014

You were the 1 out of a million that were lucky lol

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★☆☆☆☆

“DO NOT BUY FROM THESE ROBBING SCUM.....”

Written on: 22/09/2011 by lee37 (1 review written)

I WAS FORCED INTO BUYING THERE DODGEY CAR, I LEFT A DEPOSIT WITHOUT LOOKING AT CAR AS I WAS TOLD WHEN I VIEW IT IF I DIDNT WANT IT I WOULD GET DEPOSIT BACK NO PROBLEM, I ARRIVED THERE AND COULD SEE ALL THE CARS AND I MEAN ALL THE CARS LOOKED DODGEY IN ONE WAY OR ANOTHER, ANYWAY I LOOKED AT THE CAR I LEFT THE DEPOSIT FOR, FIRTS OFF IT WOULD NOT START, GOT IT STARTED AFTER LOTS OF IDIOTS RUNNING ROUND LIKE HEADLESS CHICKENS, TOOK IT FOR A DRIVE AND IT WAS UN ROADWORTHY,POWER STEERING WAS NACKERED, BUSHES AND BALLJOINTS WERE NOCKING/RATTELING, FILLER AND WRONG COLOR PAINT ALL DOWN ONE SIDE WITCH I WAS NOT TOLD ABOUT AND WAS HIDDEN IN PICS, I COULD GO ON FOR HOURS ABOUT PROBLEMS I FOUND/COULD SEE, I TOLD THEM SORRY BUT I WOULD LIKE MY DEPOSIT BACK, I WAS TOLD BY THE BOSS ON THE PHONE NOT IN PERSON I HAVE GOT NO CHANCE OFF GETTING DEPOSIT BACK AFTER HAVING HEATED CHAT ON PHONE HE WOULDENT EVEN FACE ME JUST KEPT SAYING NOT GETTING MONEY BACK,I THEN SPOKE TO THE POLICE WHO TOLD ME THEY HAVE BEEN SELLING DANGERASE CAR FOR A WILE, THEY KEEP MOVING PREMISES AND CHANGING NAME THEY HAVE HAD MANY DEALINGS WITH THEM. ALSO TOLD ME THIS CASE WAS A CIVAL MATTER AND NOT A LOT THEY CAN DO UNTILL I LEAVE GARAGE AND KILL MYSELF DRIVING THE DEATH TRAP, HAD TO TAKE CAR OR LOOSE DEPOSIT, TOOK THE CAR AND HAVE HAD TO SPEND £2000 GETTING IT ROAD WORTHY, PAID £2000 FOR IT AND COST SAME TO REPAIR IT. PLEASE DO NOT BUY FROM THESE SO CALLED PEOPLE AS YOU WILL BE RIPPED OFF OR EVEN BADLY HURT OR EVEN KILLED DRIVING ONE OFF THERE DEATH TRAP CARS. this is just my experaince but please do homework on this so called car sales there are lots of negative feedback and not one good comment, that should say it all.

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Guest's Response to lee37's Review

Written on: 18/11/2011

customer bought a nissan largo which was £1700....it was the cheapest car advertised!!...not the best or most expensive!!....as per most things in life u get WHAT U PAY FOR!

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Kdude's reply to Guest's Comment

Written on: 04/01/2013

A piece of rubbish does not cost £1700. I am yet another customer that bought one of the fantastic cars from this dealer, or as it is called now "Auto Solutions Wales". Turned out to be a faulty car from day one, and it should never have passed an M.O.T.

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★☆☆☆☆

“307”

Written on: 10/09/2011

after ringing them up after my email was not replyed to it took 3.30 minuits to get an answer from them , so i drove 3 hrs only to be told someone had took the keys home, they knew i was coming to see a 307.when they did get the keys a cement mixer would have started better. in first and 2 gear it would only rev to 3000 rpm, i never lifted the bonnet, if this is the sort of firm that you want do deal with ( BEWARE ) IT ONLY COST ME 60 QUID IN FUEL it could have been a lot more , i wish i had seen your review before i went,.........

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Guest's Comment

Written on: 27/09/2011

Hello m8 can u tell me what 307 you looked at cos my silver 307 was in for repair at that time all I have had is trouble with this car they r conmen.how can they sleep at night

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★☆☆☆☆

“THESE PEOPLE ARE ROBBING SCUM!!!!!!!!!!!!!!!!”

Written on: 20/08/2011 by g.unit (1 review written)

I went there and bought a nissan largo spoke to the so called boss and asked for my deposit back he just gave me abuse down the phone and point blank refused to talk to me face to face, pile of junk wouldnt even start when i went to collect it, half the stuff advertised on advert was a lie, iv got a appointment with citizens advice and ombodsman coming up, hopefully get this place closed once and for all and make sure he CANNOT open another dodgy so called buisness..........................

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★☆☆☆☆

“WARNING!!! DO NOT TRUST THIS SCUM DEALER”

Written on: 10/06/2011

I could write a essay!!! This owner Nasser has recently been fined £11,000 after selling a dangerousvehicle..hes currently on community service! ...saldy I didnt know this when I bought my car...he promised new MOT and serice and new wing mirror.....had car back...wrong shaped wing mirror stuck on top!...MOT done..wait...2 side lights NOT working!...airbag light on, service light still on!....we were told leave the car with them for a week and all will be sorted...no courtesy car offered...1 wweek lateer...NOTHIGN DONE!!! we said we would take it to OUR garage and bill him..we were told this was ok...7 weeks on...garage informs us...suprise suprsie he hasnt paid the bill as promised!!! now on to trading standards to deal with this constant s***! ALso we were promised there was a spare key..my dad made sure he promised this befopre signing anything......and yet again..no key! DISGUSTING!!! HE should be in jail!!! DO NOT PUT YOURSELF THROUGH STRESS AND SLEEPLESS NIGHTS BECAUSE OF THIS SCUM BAG DEALER!!! HE NOW OWNS TRADE PRICE CARS IN BRIDGEND ALSO!.....DO NOT BUY!!!!!!!

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★☆☆☆☆

“Hmm, I'm not surprised. This company was known as...”

Written on: 15/04/2011

Hmm, I'm not surprised. This company was known as Trade Price Cars, Barry. Who are notorious crooks. The owner was prosecuted on March 17th 2011 for selling Cat D insurance right off. I brought a car from him 2 years ago, which had the wrong plates on and wrong tax for the car. Stay well clear. God knows how he keeps trading. It's a mystery.

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Guest's Comment

Written on: 02/06/2011

Trade Price Cars is only one of several names used within the company. Have now given up getting my money back. Fair trade union and other instances in this county are worthless. No help at all and still keeps people like this crook on their "good" register.

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★☆☆☆☆

“BMW 745i ”

Written on: 24/03/2011 by mmigran (1 review written)

BMW 745i
Buying the car posed no problems whatsoever. It's the after service that is the issue with this dealer.
As I live in Cornwall it was agreed that any claims under warranty could be sorted here, rather than taking the car back to Cardiff area. In agreement I was to pay for a part of the bill, i.e. diagnostics and they would pay for repairs.
On the way home the car developed a misfire that turned out to be air mass meter failure.
Had meter changed and paid for diagnostics and bill was sent from the workshop to the dealer. Payment never materialised and I had to pay the bill myself to attain creditability with the workshop.
Numerous phone calls and letters seem not to get their attention at Cars 'R' Us.
On every occasion I phoned, I got an employee at the other end, claiming to "only" just having started working there and the dealer not being around.
I have now waived goodbye to my £300+ pounds and carry on with my life.
DO NOT BUY FROM THESE CROOKS. AFTER SERVICE NON EXISTENT.

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