Drive2Us Reviews - www.drive2us.com

★★★★★
4.5 / 5
89% of users recommend this
  • Value For Money

? Ask our helpful community of experts about this product or company
Drive2Us - www.drive2us.com - Ask a question now

Media Gallery for Drive2Us - www.drive2us.com

Drive2Us - www.drive2us.com
Drive2Us - www.drive2us.com
Drive2Us - www.drive2us.com
Drive2Us - www.drive2us.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“AVOID AT ALL COST (literally)”

Written on: 21/11/2017 by MasonLane (1 review written)

Ordered a 10-lesson package in Bristol, and found it impossible to either book a lesson successfully or to get a refund. The person I dealt with of the Bristol branch is grossly incompetent.The customer service people are very nice, but that's not enough when you aren't getting refunded. Avoid at all costs… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Please STAY CLEAR!”

Written on: 15/11/2017 by Adelinet326 (1 review written)

Booked lessons and prepaid for them. Then never showed up on the first arranged time. No call or text - just no show. I called back and apologised and we rescheduled. Again no show, and no response to my calls. Decided to cancel but then couldn't get a refund. Sent numerous emails and only responded when I threatened court proceedings but still didn't refund the money. Eventually got my money back from Pay Pal. I don't know if the business is struggling but it really left a sour taste in my… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“GO TO A REAL COMPANY! READ ALL THE REVIEWS. ”

Written on: 20/10/2017 by Lainey_P (1 review written)

If you really want to learn to drive, don't do it with these guys. I bought a 10 lesson pack for my sons birthday and they were really great, up until I actually wanted them to give my son the lessons. They never showed up any of the times they had been arranged for. Not even a cancellation text or a call, just never showed up. Then when I wanted my money back, they decided not to answer my calls. To dodge my requests and claim that they were getting round to the refund but never did. I should… Read Full Review

Report this review
Was this review helpful? 0 1
★☆☆☆☆

“Worst service ever!! ”

Written on: 19/10/2017 by Marianbracho (1 review written)

Very unprofessional, instructor rescheduled most of my lesson after I gave up they refused to give me a refund, worst customer service they threatened me if I did not delete my reviews they won’t give me my money back. REALLY GUYS DONT WASTE YOUR TIME WITH THESE PEOPLE… Read Full Review

Report this review
Was this review helpful? 1 1
★☆☆☆☆

“Absolute waste of time”

Written on: 13/07/2017 by jamie1991 (1 review written)

Been learning to drive with this company for a few months. A week before my practical test my instructor had an eye infection so I had my lesson cancelled but was told not to worry, my test would be okay. The night before my test I have a text saying sorry I can't do your test, try and find someone else! Needless to say we got on the phone to the company and they didn't know anything about this situation and they would arrange cover and call back. We are still callinging them now, still no… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Don't bother booking lessons here”

Written on: 09/07/2017 by donnarogers1 (2 reviews written)

Don't bother booking lessons here booked and paid for 6hours over the phone for £99. The instructor never showed up so rearranged for another day and again no-one showed up, rang for a refund and was told I'd have to wait for accounts to ring me back no apology or anything.They did ring me back the next day but I missed their phone call and they never tried ringing again..went for a chargeback through my bank and got my refund… Read Full Review

Marianbracho's Response to donnarogers1's Review

Written on: 19/10/2017

I agree really bad company, worst customer service ever!! They refuse to give me a refund after my driver instructor rescheduled most of my lesson

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★☆☆☆☆

“Disappointed, would not recommend”

Written on: 04/07/2017 by Richards221 (1 review written)

I bought 2 blocks of 10 lessons for my twins birthdays. Advised to have 1 1/2 hour lessons at a time for each son. Each week the Instructor picked them up from address and drove 15 mins each way before letting them drive - all taken out of their allotted time. 1/2 hour per session per son was wasted time. When queried with instructor advised this is how he operates and that they should be watching him as he drives as part of learning process! They can do this with anyone - not have to pay for… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Refresher in Bristol area and Motorway”

Written on: 26/04/2017 by Kelser (1 review written)

I literally had my license for two years and didnt drive. Having just arranged to get a new car I was in the need of some refresher lessons. I called Drive2us and they were able to supply an instructor at very short notice. The instructor helped me onto the motorway and brush up on Bristol city centre driving. Thank you for your help. … Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Passed all my expectations”

Written on: 20/04/2017 by ambermaid (2 reviews written)

Having read a couple of bad reviews I was a little concerned about booking driving lessons with this school but everything went really smoothly and my driving instructor has been brilliant. I would definitely recommend this driving school to all of my friends that will also be learning to drive this year too… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“The worst experience in my life”

Written on: 24/02/2017 by bogoslovion (1 review written)

I contacted D2U in September to request a block booking of 10 lessons for Ion Bogoslov who is my Business partner . Despite paying for the lessons it took a while for the instructor to make contact and arrange dates with Ion. On the very first lesson - the instructor arrived late and was insisted thathe drove Ion for about 10 - 15 mins into the lesson. Eventualy they changed seats and Ion was given brief instructions and information. As lessons progressed his time keeping was questionable… Read Full Review

Disappointeddd's Response to bogoslovion's Review

Written on: 04/07/2017

Very similar experience to mine. Shambolic springs to mind!

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★☆☆☆☆

“Same as may other peiple on here. They took my money...”

Written on: 18/11/2016 by Marcus1984 (1 review written)

Same as may other peiple on here. They took my money in advance and then cancelled my lessons. When I tried to book mroe lessons I couldn't get any and when i eventually taught myself and passed (!!!) they kept saying they would pay me back but never did. They are also evasive and lie repeatedly. AVOID!!!… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Shockingly unacceptable service”

Written on: 28/10/2016

I was left waiting for hours after the driving instructor didn't even bother to turn up to the first session. They didn't even call ahead to tell me that they weren't coming. When I contacted the head office to enquire why the instructor never arrived they were dismissive and seemed disinterested in what I had to say, never even bothering to call me back to explain why the instructor never arrived. This is unacceptable customer service. I wouldn't trust this company… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Disgusting company don't bother!”

Written on: 05/07/2016 by AdaBeasley (1 review written)

Not happy with this company at all! I paid them a lot of money at the beginning of the year to take an intensive course. Alongside this I was promised that their guarantee of passing was so high that if I didn't they would offer me a few more free lessons and a free driving test. Why would I think twice about going with them? So I paid my money and waited and waited for nearly 2 months for them to get back to me about my theory. Every time I called I got through to a receptionist who then told… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“STAY AWAY FROM THIS DRIVING SCHOOL”

Written on: 28/04/2016 by bristol_customer (1 review written)

Very unreliable, irresponsible and unprofessional. numerous cancelled and late lessons. manager of the school just doesn’t seem to care. 2 weeks before my driving test, instructor doesn’t show up and doesn’t respond to my texts or calls. After several days of not hearing from her, i phoned the company explaining my situation and was told manager would phone me. After not receiving callback, i called back later the same day and was advised manager would be made aware this is urgent… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Time wasters”

Written on: 18/03/2016 by Cw91 (1 review written)

I had a lesson organised for March 12th for which the instructor didn't show up. After contacting the company they apologised and promised they would organise another lesson for me by the afternoon. This never happened and my texts were ignored asking when my next lesson was. I was eventually contacted again on the Wednesday, after several attempts at contact from myself, apologising for the lack of contact and again promising a lesson to be arranged by the end if the day. This didn't… Read Full Review

Assumedbobcat74's Response to Cw91's Review

Written on: 28/10/2016

I was treated in a similar way. The instructor never showed up and when I contacted the company they were dismissive and didn't call me back. I don't often complain about companies however this is unacceptable!

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★☆☆☆☆

“Terrible company.  Would not recommend this company...”

Written on: 06/01/2016 by Kiera329 (1 review written)

Terrible company.  Would not recommend this company to anyone… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“My Bath driving instructor is excellent.”

Written on: 24/11/2015 by Older_Bathman (1 review written)

Having done quite a lot of learner driving with a friend over a decade ago, I have definitely picked up some bad habits, but I am quite a confident driver. I really wanted an instructor who recognised my strengths and weaknesses. My instructor asked me questions and took on board my previous experience and has tailored lessons accordingly. All of his instructions are clear and when we stop for him to go into detail about the theory of for example today parallel parking are easy to… Read Full Review

Bogoslovion's Response to Older_Bathman's Review

Written on: 05/03/2017

You've been lucky.

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★★

“First class driving school”

Written on: 22/04/2015 by peterbutton (1 review written)

Took a 5 day intensive course with Drive2us in Bristol and I must say I am really impressed. They sent me a really nice driving instructor who helped me with the intensive course and my theory. The result is that I have passed my driving test. A massive thank you and I will be recommending you to all my friends… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Passed with Terry”

Written on: 16/01/2015 by daisybennet (1 review written)

Found these guys on facebook and then booked lessons with my instructor. He got me through my test without many lessons and I have passed first time. I am therefore very happy with the service so happy to leave this review. see you on the road!… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Passed my test in under 6 months”

Written on: 21/05/2014 by Kael370 (1 review written)

A quick note of thanks to my brilliant driving instructor in Bristol! I passed my driving test second time with only 3 minor faults and I only needed 26 hours. I admit that I shouldn't have taken my test the first time but I decided too before I had an instructor which I wouldn't suggest anyone else tries as it was an epic fail! Anyway he was a great driving instructor and I would like to thank him for all the help and brilliant teaching. … Read Full Review

Report this review
Was this review helpful? 0 0
overview