After driving only 570 miles in a car Loyal Cars Ltd described as good condition and low mileage, the engine failed costing me over £1600 to repair after Loyal Cars ignored my requests to repair under consumer protection laws. Now suing. Avoid this seller!

I travelled a 320 mile round-trip to Loyal Cars after reading in their Auto Trader Advert that the car (VW Touarag V10) was in immaculate/mint condition!! Arrived there to find the said vehicle was covered in scratches and even had a flat front tyre! The interior honestly looked as though it had been used as a 'cow-shed' for a few years and many of the dash warning lights appeared to be "on" and showing "visit workshop immediately" etc! Less than a quarter of a mile on the test-drive, the vehicle actually ran out of fuel After waiting for almost 30 minutes, another member of Loyal Cars arrived with "half a gallon" of fuel! (Please bare in mind that this was a 5 litre V10 engined vehicle!) We were then instructed to turn the car around and head back to the Garage! Needless to say, we made a sharp exit upon our return!! I would strongly recommend that you avoid this company at ALL costs! You have been warned!!! Loyal Cars by name they may be..but sadly they don't live up to that title!! .

I am kind of surprised by these reviews as I bought a car from them around 6 months and the car is amazing I just had change oil... I don’t know about you guys but I’m 100% going back to them if I wana change my car

This company sold me a dodgey car that had 2k worth of repairs. I am in the process of sueing them. Do not buy from these people they will sell you problematic cars. They will sell you warranty that doesnt actually cover your problems. The company have now changed their name to 'Loyal Motors Ltd'but the same people are trading. Do not buy any of their vehicles!!!!!!!!!!

Please be warned !!!!!!!!! If are looking to buy a second hand car in London do not buy from Loyal cars in Park Royal. I bought an Audi A3 in good faith with a free 3 month guarentee. Within 3 days I had a problem with the clutch, clutch bearing, radiator and a leaking sump. I was on the motorway doing 80 miles/hr in the outside lane and the engine cut out, which was very dangerous to say the least. I returned the car to the dealer within 4 days of purchase only to be sold a Gold warentee, cost £100, which I was told would cover all the problems with the car. When I took the car to a garage to have the work done I was told the warentee would not cover any of the work.
The matter is now in the hands of my solicitor !!!!!
Please beware, this garage is not reputable !!!!

I recently purchased a Car from loyal cars in Park Royal. Days after buying the car it broke down. I returned to the garage where I was roped into buying an extended warranty which didn't cover the fault on the vehicle they sold me, despite being adamant that it would.

I would suggest that if you are looking to purchase a used car to get a full check on the vehicle before buying from Loyal Cars, as there may be hidden faults down the line.

A word of warning for anybody thinking of buying a car from Loyal Cars in Park Royal, London.

Make sure that you get an independent check done on the car you are thinking about buying (AA, RAC for example) as my "nice" new-to-me car was anything but nice.