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Latest Reviews

★☆☆☆☆

“Bought this insurance in February for travelling to...”

Written on: 07/10/2020 by Tman1985 (1 review written)

Bought this insurance in February for travelling to Portugal in october. Spoke to someone online to try get cover as loveholidays at the time wasn offering a refund 5 days before we flew. The Insurance didn't cover a anything so bought it for nothing. They said they'd offer a refund. Decided to take up that offer aof a refund a few days later after loveholidays finally gave a refund low and behold no refund available. DO NOT TRUST THIS COMPANY WITH YIUR LIFE OR MONEY!!!!… Read Full Review

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★☆☆☆☆

“Terrilbe”

Written on: 02/07/2020 by catherinetur (1 review written)

No customer service travel ins that does not look after clients if i could give 0 stars i would, had to wait three months to find out i was not covered for covid cancelled holiday !. That was only after going to financial ombudsman and Money supermarket just terrible… Read Full Review

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★☆☆☆☆

“Avoid like the Coronavirus!”

Written on: 20/04/2020 by Akirav354 (1 review written)

I took out an annual premier policy last summer with the winter sports upgrade, they did not cover the Coronavrius and were so rude on the phone. I would honestly never do business with this company ever again. They have so many specified clauses that ensure you do not get your money back… Read Full Review

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★☆☆☆☆

“Worst insurance ever”

Written on: 14/03/2020 by Jovani115 (1 review written)

I discovered today that my Insurefor Annual Premier policy does not cover me for losses incurred as a result of Coronavirus and flight cancellations. Whilst Ryanair have done the right thing and refunded flight costs in full on the back of Foreign Office advice not to fly, Insurefor have washed their hands of the problem. The policy clearly says that if the Foreign Office advises against travel then the policy is not valid for those who travel. However, if a policyholder adheres to this advice… Read Full Review

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★☆☆☆☆

“Waste of time Company”

Written on: 11/03/2020 by thewrongtrousers (3 reviews written)

So I'm waiting to be seen by the physio for what is thought to be a slight muscle strain. But because it is supposedly undiagnosed they won't cover me? Would sound hilarious if it wasn't true. Just to clarify, in case you think 'well it could be something serious, and they are just covering themselves'. I rang several other companies e.g. Aviva who said that something like that they wouldn't even bother to put on an exemption list it was so minor… Read Full Review

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★★☆☆☆

“Not Happy”

Written on: 24/10/2017 by SueCave1961 (1 review written)

I purchased my travel insurance through Topcashback and insurefor are now saying I went through a 3rd party and are refusing to payout to my topcashback account… Read Full Review

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★☆☆☆☆

“change start date”

Written on: 07/07/2017 by Adenq435 (1 review written)

I setup a annual travel policy for my wife who is deaf. I spoke to an agent explained my wife was deaf and that need to change the policy start date. The agent couldn't have been any more obstructive. At one point saying your wife will have to speak to the agent on phone. Would recommend giving this company a wide birth… Read Full Review

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★☆☆☆☆

“DONT BOTHER”

Written on: 20/04/2016 by Joey108 (1 review written)

We tried to claim on our multi trip travel insurance after my wife had her handbag snatched in teneriffe. It took them 5 months to sort a claim for less than 200 pounds, it was as if they did not believe we had been abroad even though we had letters form police etc. Save your money and get travel insurance of somebody else, as they are a waste of time and money… Read Full Review

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★☆☆☆☆

“Any excuse not to pay a claim”

Written on: 26/02/2015 by MaeveBerry (1 review written)

Had to cancel a holiday due to family illness. This poor excuse for a company then pulled out every trick and excuse they could not to have to pay out- including finding definitions off the internet to counter the claim submitting (as they couldn't find anything suitable in their own T&C's)- however, when presented with a definition of the same word found on the internet which supported the claim, it wasn't accepted. A letter from a medical professional was also submitted to support the claim… Read Full Review

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★☆☆☆☆

“WANING RIP OFF COMPANY”

Written on: 22/05/2013 by rebeccafox32 (1 review written)

I am beginning to ever regret using this poor excuse that does a very bad impression as an Insurance company??????? I took out the Premium Cover with extra gadget cover for an iphone 4, camera and ipad I was taking. The policy says it covers £2000 personal possessions so I paid the Premium as I wear a ceramic Armani watch and my fiance a Rolex and have sunglasses worth over £150 each so obviously thought it would be advisable should I need to make a claim rather than economy which over… Read Full Review

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★☆☆☆☆

“Don't claim on a Sunday”

Written on: 21/02/2013

My wife needed medical treatment while in the US, the "24 hour medical emergency" number was phoned, very nice gentlemen took all my detail and even phoned me back for more details and said that someone would call me in the morning (United Kindom time). No-one did phone me and when I phoned them they told me they could not confirm that I was covered on my insurance as insurefor.com wasn't open on a Sunday and what did I expect taking out insurance over the Internet!… Read Full Review

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★☆☆☆☆

“not value for money”

Written on: 16/02/2013

You have to be very careful and read every word from the policy and they will still find the way how not to pay the money back. I made a claim at the end of July 2012 and have not received an answer till today (10 Dec 12) but they were quick to renew the travell insurance and took the money from my account today. When I called and asked about my claim they said they had sent it (I have not received anything). I asked for the copy send via email and learnt that I am getting £10 instead of £330… Read Full Review

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★☆☆☆☆

“Waste of money!”

Written on: 09/10/2012 by bogon (1 review written)

I would never insure with you again after being ripped off by your small print and sneaky underhand tactics. Had to cancel my holiday in September 2012 as surgery was needed to remove Lymph Nodes under my Left Arm after being diagnosed with stage 3 Malignant Melanoma in August 2012 This condition was as yet undiagnosed when I took out my policy in May 2012. Because I had initially consulted the doctor about this as yet undiagnosed condition (which he thought was an infection) at the end of… Read Full Review

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★☆☆☆☆

“Full of holes and exclusions ”

Written on: 30/09/2012

A simple dental claim you would expect would be quick and easy. Send Receipt /proof of payment calculate the claim less the excess money by return - oh no... not so with Insurefor.com. The information they require mostly irrelevant means that the process takes for ever. The whole claim process is so intensive and frustrating that it seems to me that it is designed to make most people give up . I didn't I filled in the claim form ( the first part of the form is mainly asking for bank… Read Full Review

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★★★★★

“a fabulous service”

Written on: 10/09/2012 by samanthabagshaw1 (1 review written)

I was phoning insurefor.com on behalf of my daughter who was on holiday in Bulgaria. The gentleman who helped me was called Nas and I couldnt thank him enough , he was professional , he put my mind at ease , he went beyond his job role by phoning my daughter in Bulgaria and putting her mind at ease. He then phoned up at the end of his working day telling me that he was happy that everything was sorted out and my daughter could enjoy the rest of her holiday. It was refeshing to be helped by… Read Full Review

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★★★★☆

“Well, I had a claim on my travel policy!”

Written on: 28/08/2012 by T.J.H (1 review written)

Took out a multi-trip policy to cover wife and self whilst visiting our son in California. Unfortunately, I tripped over a faulty, non-retracted lawn sprinkler and ended up being taken to hospital in an ambulance. After CAT and MRI scans, the neurosurgeon decided I had cracked a vertebra in my neck; I was otherwise OK, so I was discharged after being fitted with a neck brace. We followed the rules and put in a phone call to the Claims line as soon as I was discharged; they were very helpful… Read Full Review

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★☆☆☆☆

“Double excess hidden in small print”

Written on: 23/07/2012

Heres a copy of the reply I sent to INSUREFOR when they sent me a reminder to renew my travel insurance. Well I could tell you where to stick your insurance renewal reminder but I’m too polite to say what I would like to. If you think I would insure with you again after being ripped off by your small print underhand tactics your off your head. Hiding away a double excess clause is about as low as it gets, it cost me £400 on my claim, that’s £400 I could not afford to give to you devious… Read Full Review

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★☆☆☆☆

“Useless policy”

Written on: 13/06/2012 by andymurphy (1 review written)

Be very careful of the fine print. The policy has depreciation clauses for personal possessions which devalues an item based simply on when it was purchased. This means that items which may actually increase in vauke over time or simply do not deteriorate are considered worthless by this policy. The second "trick" is the limit on individual items. I purchased the policy because it was advertised as covering individual items up to a value of £300. Unfortunately, I failed to read the reams… Read Full Review

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★★★★★

“Travel Insurance”

Written on: 08/06/2012

Easy to buy, cheapest I could find. Did not need to claim so as far as I'm concerned it was a good buy… Read Full Review

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Vwskoda's Comment

Written on: 18/01/2015

A pointless review

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Vwskoda's Comment

Written on: 18/01/2015

A pointless review

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★★★★☆

“Low Cost Travel Insurance”

Written on: 01/06/2012

Fortunately, since taking out this policy, I haven't needed to make a claim. Obviously the value of the policy is whether a claim is accepted and the payout is reasonable. I did have a query before completing the application(this was easy to complete online); I got through reasonably quickly and the customer service representative answered this to my satisfaction… Read Full Review

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