Giff Gaff? Niff Naff more like, if you are a fan of the buffer wheel then Niff Naff Giff Gaff is definitely for you. Shocking speeds, dropped connections, bad phone calls, despite where I am, I used to really think this network had something about it but it is just taking advantage of those without id, who have bad credit, who cant get contract phones or dont want contract phones, where I live is quite poor and everyone I know is on Niff Naff! Thats its market, constantly putting up prices, coming out with like "always on" data? yeah always on at the same pace as a fish on a bike! bearing in mind theres a data cap! no mm messages allowed, then they offer to pay an extra tenner a month to get data thats always on even though they say their data is always on? confused? nah not really they are just conning people. I have since gone over to 3 sim only contract through my girlfriend So impressed and able to watch netflix and amazon prime without any rude interuptions, able to update my apps without worrying about running out of data even though the dtaa is supposed to be always on!! naff niff naff giff gaff 

Fully agree with the previous review. I got banned from their forum after answering a question posted by one of their left wing snowflake moderators. I posted an answer they were begging to hear and then they revealed in being little itty bitty poor little snowflakes When I didnt give them a little sums answer they wanted to hear. They must be the " you didnt lose you were a runner up" generation. Regarding the phone service...dont expect any kind of service when you go abroad in Europe. I was let down big time. Customer service ignored all of my emails

Cant recommend anything good about Giffgaff the 3 months 3 goodybags worth of slow 4g speeds or none existent customer service ,general discussion forum infiltrated by pretentious left wing idiots who don't offer any customer support ,don't like free speech on the "general discussion forum" and quite happy allow the slandering of free speakers or anything else goes that complies to their loony left ideology. 

I opened an account on January thinking it could be a good way to save money. If i can give you an advice pick up another economic one like Three Mobile for example,where i am going back to. I almost never had access to internet with giffgaf. I had to count on my wifi at home and at work otherwise would be completely unreachable. I sent many messages to their agents but am still without service. Forget about giffgaff, you will pay for a service you dont get.

Poor service (no call centre just clueless help on the forum , no help should any problems,arise which they do ) , unscrupulous advertising practices (employees pretending to be customers ) throttled 4G piggyback off 02 slow network . Poor value compared to Smarty Mobile which is better value cheaper better service on 3 network super fast 4G data unused data you can carry over .

I've been a giffgaff customer for almost six years and have had very few problems. No contract which is great, as I've had bad experiences with contracts in the past. However, I am not happy about the fact they've put the prices up by £5 a month! Also, they could really do with setting up a helpline, like EE and Vodafone have etc. All the "help" is online and it hasn't really been helpful at all. Overall a good network, but could do with a few improvements.

I don't like to use this very bad network connection there is no single network connection and should want to improve the connectivity when they will going to improve such think i specially recommending plze don't use it

Came to GiffGaff 6 years ago but decided to leave and return to Asda Mobile 1 year ago. At the time of joining I thought that GiffGaff were great, and had 5 years of good service from them. Certain things bugged me, like the account page of their website (which you use to select your 'Goodybags'/bundles) as it's pretty childish and clearly aimed more towards younger teenagers. The 'Community' section where you could seek help & advice on network issues was also a nuisance as any query you posted tended to get 20-30 responses, mostly users copying suggestions that had already been made in order to gain 'Kudos' - the more 'Kudos' a user got, the more talk/text/data would be added to their account. It meant that the Community was largely pointless as it was full of kids vying to get a few pence extra in phone credit. Call quality and network (O2) reliability were fine in the first year or two, but as time went on, quality decreased, calls would often drop-out, and there were various unannounced service outages in the town in which I worked. GiffGaff also sells phones which are overpriced compared to what's available elsewhere, and after a particularly poor purchasing experience with their parent company O2, I decided to quit GiffGaff and return to Asda Mobile. Asda's bundles are not quite as good value for me, but their network reliability (EE) and customer service more than make up for it.

By far the worst mobile network I have ever used. If I could give 0 stars I would. I have had the worst experience using Giffgaff's appalling services. This mobile network is very poor to say the least. I am shocked that they have not been shut down. As a customer I feel badly treated and deceived. There signal is very poor and there bundles, as mentioned are extremely deceptive. Having been a customer of the 3 Network previously (A exceptional mobile network) I am deeply disappointed with the terrible mobile network services I have received from Giffgaff. I am very that a company in this day and age, can operate there business in this way. I feel that I have been badly treated by Giffgaff. I would strongly advise others to not use Giffgaff as your mobile network provider.

Dear mr chief executive giffgaff are the worst company that i have ever had the misfortune to use. Any problems, you cannot contact them, no phone number, no email but they will rip you off when it comes to taking your money. You may think that you have paid for say service 1, but when you finally get it, it is service 2, so no free calls and texts when that is what you have paid for, instead just calls and texts to the value of £10. 00. Absolute rubbish company. Still i suppose the only saving grace is that i only lost £10. 00. Regards 

It may sound like an exaggeration and it's really not, but I would say that GiffGaff is the best mobile network I've ever been with! (and I'm difficult to please) I use the £20 4G plan which includes unlimited texts, calls and data. Haven't had many problems so far. Sometimes the connection is bad or the speeds slow down, but it's not often.I like that I've got an online profile and it's easy to pick a goodybag or top up. They make it interesting and fun. I wish GiffGaff had a call centre because it's mostly online. I've been with quite a few networks and so far GiffGaff are the best value for money. It's free to call most numbers in the uk when you have a goodybag. I've been with GiffGaff for at least two years now and haven't looked back. Even now when I see other mobile providers advertise their deals I still get more of a deal on my current tariff so I don't think I'll leave. Also it's free to contact other GiffGaff numbers even when you don't have credit! No contract involved, you top up as little or as much as you like and will suit any unlocked phone. Haven't had any hassle between the phones I've had and the network! Five Stars from me and that's rare!

They took credit from my phone and I even haven't used that credit. I made no phone calls or texted, then they expect u to take surveys for topping up. Which is a waste of my time, absolutely awful.

Nothing about Giffgaff is good. Poor coverage Awful website Awful customer service

Giffgaff is expensive considering the price you now pay for the deals they offer and poor service compared to the opposition Plusnet ,ID Mobile,Leebra and Freedom Pop who are offering much better value deals with proper 4G internet no hidden extras . Example Plusnet 1month rolling contract 1,000 mins unlimited teaxt and fast 2GB data £6 giffgaff equivalent £10 and thats 500 minutes less calls.even Freedom pop do a better no contract deal for £7 with unlimited calls . giffgaff's 4G speed is not really 4G throttled to an average dreadful 030-.98 MBPS and the advertised unlimited is NOT unlimited but capped at 6GB month . Also giffgaff has no call centre if you encounter any problems ,reason they say 'to keeps the price down' reality more profit for them having no-one to help you and you have to submit your problem on-line which was useless for me as my problem was i had no internet so couldn't resolve my problem hence changed my provider and trying the alternative mentioned above which all finding better than giffgaff cheaper no throttling and fast 4G not rubbish dial up 4G like giffgaff's.

Wanted a new mobile operator. PAYG only no bundles etc. Did not want online registration of payment details etc - just old fashioned PAYG. Oh dear what a palaver - 'sign up, register, goodbags????, transfer number? do this, do that....no thanks. Bye!

Thought that the site looked good and wonderful tariff. Tried to make a payment to open an account - not once - but ^ times and each time my cards were declined. Rang the bank and no problem with my account or details. Forget this site. If not being able to open an account is a major issue I hate to think what other problems might be around the corner !

If you want any useful assistance after Giff Gaff have taken your money then this is not the company for you. They can't even change a phone number over to a different SIM without the too difficult light coming on and their appalling customer services means I have to wait 5 working days for this to happen. Very unhappy, but it's ok they have my money so what do they care.