Valley Optics Reviews - www.valleyoptics.co.uk

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★★★★☆
4.5 / 5
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Latest Reviews

★☆☆☆☆

“Still waiting for my glasses (2 months later) ”

Written on: 27/11/2014

Still waiting for my glasses (2 months later) .... emails returned, phones not working!… Read Full Review

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★★★★★

“Happy Customer!”

Written on: 23/09/2014 by lildaisylouise (1 review written)

After realising the cost of purchasing a designer pair of glasses and lenses from Specsavers, I decided to turn to Valley Optics. Extremely impressed with the end product and for a quarter of the price! They did take a couple of weeks to arrive but they were definitely worth the wait. Communication with the company when I queried the delivery time was great, I got a response the same day. Thank you … Read Full Review

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★★★★★

“Faultless Service”

Written on: 09/09/2014 by BeteNoire (1 review written)

Just to say a huge thanks for delivering my glasses to me. They arrived less than a week after ordering and I couldn't be more thrilled. I've been absolutely delighted with the service, from the initial phone call and the great advice given through to the delivery of my glasses. I'm now recommending you to everyone I know! Thanks again for such fantastic service, it's been such a pleasure and I will definitely be back (I already have my eyes on a pair of sunglasses and a spare pair of specs!… Read Full Review

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★★☆☆☆

“won't order again”

Written on: 17/08/2014 by Matilda355 (1 review written)

Ordered a pair of sunglasses with fitted prescription lenses for its competitive pricing. Took two full weeks to arrive, an acceptable but slow turnaround - an attempt to shift the order a few days as I went away for a few days was ignored. Response times to order-related email queries was good but customer service/quality was poor especially as something about the lenses was wrong and ultimately had to go to a local optician to sort this out as Valleyoptics was less than helpful. Might use… Read Full Review

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★★★★★

“Excellent service, more than reasonable prices”

Written on: 27/06/2014 by HanBrad (1 review written)

It took me a long time to decide on spending £200+ on Oakley sunglasses, and I did A LOT of shopping around to find somewhere that did prescription ones for a reasonable price - Valley Optics were by far the most reasonable and hassle-free. I did contact them first to check that I would get the sunglasses before I went away, and they were very reassuring. As it happened they came quicker than I expected. I hadn't managed to find the ones I wanted in a shop anywhere to try on, so it was a bit… Read Full Review

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★★★★★

“Service is second to none”

Written on: 10/04/2014 by Barnes138 (1 review written)

I've always been too wary of buying my glasses on the internet for some reason but not anymore. I hope this company do really well because they thoroughly deserve to. A brilliant, professional and speedy service. I would recommend them to anyone… Read Full Review

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★★★★★

“Quick service and authentic product”

Written on: 28/03/2014 by Alf2014 (1 review written)

Ordered a pair of Prada Sport sunglasses from Australia. They quickly responded to my queries, dispatched the order immediately and I received it across the globe in 7 days. Authentic new designer sunglasses at a cheap price. I'm very pleased… Read Full Review

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★★★★★

“Super service and a pleasure to deal with ”

Written on: 22/01/2014 by MissusMcK (1 review written)

I placed an order for prescription glasses and pretty much immediately received confirmation that my order was received (I like that, its reassuring!) A couple of days later I contacted them to check how long it should take for the glasses to be completed and despatched and was delighted to hear back from Rod that I could expect them to be despatched within 10 days. Well he was true to that promised and I received them as expected about 10 days later (which was very good going given that they… Read Full Review

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★★★★★

“Excellent Customer Service and a Quality Product”

Written on: 19/12/2013 by GibsonJ (1 review written)

Having placed my order for Ray Ban prescription glasses with only 2 weeks to go until Christmas I was worried I wouldn’t receive these in time to give to my girlfriend. I called a couple of times to check on the status as I wanted to keep track of the order and my call was answered on both occasions with a very friendly and helpful gentleman who was only too happy to put my mind at ease. He also informed me that to ensure they reached me in time he would make sure they were sent 'Special… Read Full Review

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★★★★★

“Does What It Says On The Tin!”

Written on: 18/10/2013 by MilesDunnet (4 reviews written)

After a night of googling dodgy looking sites for reasonably priced sunglasses I came across Valley Optics and was immediately reassured by their professional looking website. They just look like the real deal, and it turns out they are. I had to wait a bit for my Oakleys to arrive - a week - but this was because Valley Optics had to order them from Italy. When I emailed an inquiry about the time being taken I received a prompt and personalized reply from one of the opticians, Rod, explaining… Read Full Review

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★★★★★

“Great Service and glasses”

Written on: 18/10/2013 by NERAK12 (1 review written)

I have just received my new glasses and I am very happy with the service received from ordering to delivery. The frames and lenses are great, its nice that I can now see clearly. A reasonable price too, what more could I ask for! I would recommend Valley Optics to family and friends. Thank you Valley Optics… Read Full Review

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★★★★★

“My new specs”

Written on: 15/09/2013 by Victorhug1 (1 review written)

Fast service great quality half price to my normal optician will use regular thanks vallyoptics love my Lou Lou guiness specs… Read Full Review

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★★★★★

“Excellent service, fast delivery, great communication”

Written on: 18/07/2013

Very impressed with the service, after a bad experience with a competitors site (10 days after payment taken the glasses had not even been posted!) I was apprehensive about who to order with as I needed the glasses asap. Valley optics were superb, 2 working days after the order was placed they were posted first class recorded. Really excellent service and I would highly recommend them, even on the internet you need good service and they certainly offer that, thank you very much… Read Full Review

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★★★★★

“Fantastic Excellent Service! Well Done!”

Written on: 16/07/2013 by Julie51 (1 review written)

I lost my favourite pair of prescription glasses and found the frames on Valley Optics website. I e mailed the company out of hours regarding stock availability. I received an e mail back immediately stating that the frames I wanted were in stock and would be delivered in 1 -3 days. Amazing, I thought. I placed my order and was extremely impressed by the service of this company. Within 2 days the frames have arrived. Yippee! Absolutely excellent service, brilliant delivery time and customer… Read Full Review

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★★★★★

“Would recommend Valley Optics to anyone”

Written on: 19/06/2013

I ordered a pair of Ray Bans which were considerably cheaper than anywhere else. Unfortunately they didn't arrive when they should - they got lost in the post. I contacted Rod on a few occasions and each time he replied courteously and helpfully and reordered me a pair immediately. They arrived the next day and I'm delighted with them. I would recommend Valley Optics to anyone - you may not get through on the phone but if you mail you will get a speedy response. Top marks for customer service!… Read Full Review

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★★★★★

“Why didn't I do this before?!”

Written on: 05/04/2013 by Em12345 (1 review written)

I have been wearing glasses for over two decades. The last few visits to my high street opticians has been unpleasant with lots of hard sell, pushing for contact lens trials and the frames available all looked very samey. Despondent I resorted to the internet and found Valley Optics. There was a wide choice in designers and had some really unique frames. I've never ordered prescription glasses online before so was nervous handing my money over to a company I didn't know. 7 days later my order… Read Full Review

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★★★★★

“Cheap Genuine Sunglasses with great service!”

Written on: 03/02/2013 by Kevnnz (1 review written)

After searching around on the web, Valley Optics was my final decision of where to purchase my sunglasses. Pros for me: - One of the cheapest prices available online for the Ray-Bans I was after. - Genuine Ray-bans for sale (not fakes like some other sites) - Authorised Ray Ban seller - Friendly service - answered all my questions when you ring them up - Physical shop in UK - Fast international shipping and tracked too Cons: - My model wasn't in stock but ordered from Ray Ban… Read Full Review

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★★★★★

“Do your eyes a favour with valley optics! Fabulous...”

Written on: 27/01/2013 by Missykab (1 review written)

I'd just like to say I am extremely happy with valley optics service and my new glasses. They were quick on arrival, are very comfortable and just as shown in the picture. Fair in price and just what i was looking for. Very nicely packaged with a lovely case too! Thank you very much. I previously ordered glasses from glasses2you but they got my prescription wrong. Valley optics service is muchly appreciated :) thank you all very much! … Read Full Review

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★★★★★

“Excellent!”

Written on: 16/01/2013

Looking for sunglasses in Australia, found what I was looking for and pricedupon line. Valley Optics had great reviews and best of all a significant reduction on price I had seen. My first experience ar buying from Valley Optics was excellent. Very good service, it was no trouble to make a slight change to my order. I was kept informed of progress and my parcel arrived quickly. All in all a very good experience. So would I use Valley Optics again? Most definitely!… Read Full Review

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★★★★★

“My first experience of buying prescription glasses online”

Written on: 21/12/2012

I was slightly hesitant about buying prescription glasses online, but in the event, I need not have worried. Valley Optics handled my telephone enquiries in a friendly and knowledgeable manner, and their online ordering service was very easy to use. Just 7 working days after placing my order, the glasses arrived - well packed and in perfect condition. The best thing was, I saved about £90 on high street prices! I will definitely buy my glasses from Valley Optics in the future, and I have… Read Full Review

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