Pretavoir Reviews - www.pretavoir.co.uk

★★★★★
4.9 / 5
474
97% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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Latest Reviews

★★★★★

“Very straightforward service”

Written on: 05/11/2017 by kfDaniel266 (1 review written)

Like others a little doubtful about ordering specs on line - but pret a voir proved very easy to deal with very contactable and very efficient with prompt delivery of the goods. At a price (£207) well below a certain department store in Knightsbridge. The telephone service was very efficient too, all in all a good experience and certainly recommended… Read Full Review

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★☆☆☆☆

“You can get cheaper elsewhere”

Written on: 16/10/2017 by whBurns335 (1 review written)

Please shop around before deciding on Pretavoir! I did and thank god! I saved £30 on my RayBan sunglasses, got from a reputable supplier and arrived within 4 days! Don't buy from here, no point paying more!!… Read Full Review

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★★★★★

“Excellent service.”

Written on: 23/09/2017 by Specsman (1 review written)

Ordered a Mikli pair, with optical lenses. (I had asked to be informed when a new pair would be back in stock - the automation worked perfectly.) The order and correspondence were exemplary (I asked that the posting be delayed while I was on vacation). Posted from the UK on the Friday and delivered to Switzerland on the Wednesday (without extra cost!). Really excellent service. I could become addicted! … Read Full Review

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★★★★★

“Fantastic”

Written on: 26/04/2017 by TimMcCartney (1 review written)

I was cautious being the first time I've ordered glasses online, I'd read reviews and picked Pret , so glad I did. Superb service via mail and phone. Would certainly use again… Read Full Review

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★★★★★

“Outstanding ”

Written on: 28/03/2017 by mac1960 (1 review written)

I've purchased from Pret a voir before. If anything the service was better this time. I tem ordered Friday and delivered Monday morning. Well packaged and in perfect condition. I would definitely recommend and certainly use for future purchases… Read Full Review

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★★★★★

“Lovely frames”

Written on: 16/03/2017 by Joan2017 (1 review written)

Excellent service and speedy delivery. I chose Jono Hennessy frames which I already have in a different colour and I wanted to use my previous prescription to use for a spare pair as prescription hadn't changed too much. I was delighted to see that the frames were at a great price so not only did I save on price I also had a lovely presentation box and included was 2 cases so very handy. All came wrapped in black tissue paper which added to the designer package. I would recommend to everyone… Read Full Review

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★★★★★

“Customer service is brilliant”

Written on: 09/02/2017 by Cole197977777 (1 review written)

Jenny in the customer service department at this company was amazing, I had a couple of problems one of which was my fault. Both times the issues where handled Professionally and quickly. I would highly recommend using these guys to buy your glasses. The only other time I have experienced customer service at this level was with Apple (which is a great comparison). The company is half the price of all the main stream shops and even with my problems I received my glasses quicker that if I… Read Full Review

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★★★★★

“fantastic ”

Written on: 26/03/2016 by Murphy117 (1 review written)

Excellent service received next day, wonderful packaging. Highly recommend. Absolutely perfect. Thank you. … Read Full Review

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★★★★★

“Fantastic ”

Written on: 12/03/2016 by MrCorcoran (1 review written)

Super fast service , great packaging , great product . It doesn't get any better than this… Read Full Review

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★★★★★

“buy with confidence”

Written on: 09/03/2016

What's not to like…great range of frames, some of the best prices on the web, free thin lenses, swift delivery and fantastic customer support. Highly recommended… Read Full Review

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★★★★★

“Excellent!”

Written on: 01/03/2016 by Charlese35 (1 review written)

Brilliant customer services - all my emails were answered promptly and were very helpful. Item arrived within specified time and I was able to track the parcel all the way. The actual item was amazing too! Will most certainly be buying from them again and will recommend to everyone! Thank you!… Read Full Review

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★★★★★

“Customer service excellence ”

Written on: 25/02/2016 by Smooth212 (1 review written)

From my first contact with Pret a Voice nothing was a problem. I was given first-class treatment from start to finish. I have spoken to family and friends about the service and recommended they try Pret A Voir.. They listened to my needs and got me what I wanted. I have nothing but praise to offer. I look forward to my next visit… Read Full Review

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★★★★★

“Customer service excellence ”

Written on: 25/02/2016 by Smooth212 (1 review written)

From my first contact with Pret a Voice nothing was a problem. I was given first-class treatment from start to finish. I have spoken to family and friends about the service and recommended they try Pret A Voir.. They listened to my needs and got me what I wanted. I have nothing but praise to offer. I look forward to my next visit… Read Full Review

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★★★★★

“Great Prices, Fantastic Service”

Written on: 13/02/2016 by wwMuir160 (1 review written)

Ordered some Tag Heuer Reflex 3 glasses from Pret A Voir, having tried them on a local opticians and almost fainted at the cost. Pret A Voir were under half the price. These are my first ever pair of glasses so I was a touch apprehensive ordering online but had read reviews and was reassured - Pret A Voir are also UK based (Glasgow I think) and attached to a proper opticians, not some outtfit based in Hong Kong. I rang a couple of times to ask things before ordering and the people I spoke to… Read Full Review

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★★★★★

“Wonderful service! ”

Written on: 11/02/2016 by Curranqz350 (1 review written)

Thank you very much PRET-A-VOIR. Just received my order. It arrived next day beautifully wrapped as if I bought my sunglasses at the PRADA boutique! Many thanks for the excellent service and a very responsible attitude! Great job! I would definitely recommend this seller to my friends and relatives and buy at the PRET-A-VOIR online store again… Read Full Review

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★★★★★

“Excellent service and products ”

Written on: 07/02/2016 by Reyna339 (1 review written)

I would just like to say what a brilliant service you offer.. I received my sunglasses this morning and they are just gorgeous. Packaged so carefully but the customer service is outstanding your staff are so helpful and friendly and the shipping and emails with every stage are excellent especially when your waiting for expensive items. Thank you so much A very happy customer This is a treat to myself my own push present :) … Read Full Review

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★★★★★

“Just the best”

Written on: 01/02/2016 by ameernejad (1 review written)

Cannot put into words just how pleased I am with the service received. Great customer service, friendly user website, great choice to choose from...excellent quality & brands , offer and free postage. I will strongly recommend PRETAVIOR to all my friends, family and who ever I come across in needs of glasses. Well done and be proud. … Read Full Review

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★★★★★

“Excellent service and fast shipment”

Written on: 22/01/2016 by ElenaKr (1 review written)

Ordered my chanel frames on Monday and got them in Friday with an international shipping! The frames are simply perfect, the service is great, the shipment is the fastest! Hope to order again on pretavoir!… Read Full Review

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★★★★★

“Unbeatably Fantastic Service”

Written on: 31/12/2015

Cannot put into words just how pleased I am with the service received. I ordered a pair of glasses which unfortunately didn't suit me. Pretavoir were incredibly understanding. Sent back to them, and within under a week, the lenses were cut and refitted into new frames with no extra charge to myself. Extremely happy customer and would definitely recommend to anybody… Read Full Review

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★★★★★

“Amazing turnaround ”

Written on: 26/12/2015 by Ace140 (1 review written)

Comment: I must commend you on such a wonderful service, especially at this time of year. Got a phone call keeping me informed about my order, then next day or so it arrived. Just in time for my holiday abroad. They fit so well and I see everything very well. Thanks so much I'm a happy customer… Read Full Review

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