One Call Home Insurance Reviews - www.onecallinsurance.co.uk

★★★★★
4.6 / 5
93.8% of users recommend this
  • Customer Service

  • Value For Money

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One Call Home Insurance www.onecallinsurance.co.uk
One Call Home Insurance www.onecallinsurance.co.uk

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Latest Reviews

★★★★★

“Great price”

Written on: 18/11/2019 by Strongqx452 (1 review written)

First class service Great price and service easy to use good product… Read Full Review

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★★★★★

“Affordable insurance ”

Written on: 17/11/2019 by 239Gilliam (1 review written)

Efficient service. Second year that I have renewed with them. Information given by call handler was easily digested. Met all my needs for an affordable price. Would recommend to others… Read Full Review

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★★★★★

“Renewed my policy”

Written on: 17/11/2019

I telephoned to cancel my home insurance but have stayed. Polite, friendly and efficient lady.Given an option to explain why I was leaving and she offered to look at my options. Not pushy or a hard sell - so I did. … Read Full Review

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★★★★☆

“Very good & polite service”

Written on: 17/11/2019 by McKnightoj136 (1 review written)

Very good & polite service… Read Full Review

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★★★★☆

“Good service”

Written on: 17/11/2019 by Abdullah256 (1 review written)

Very helpful, great service… Read Full Review

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★★★★★

“Overall, it was a great service, my policy was...”

Written on: 17/11/2019 by Isabellao10 (1 review written)

Overall, it was a great service, my policy was reviewed and a price match almost achieved thanks to a £90 discount, saving me the hassle of switching providers. I really do wish they could’ve just offered this price in the first place as it would’ve saved me time researching the market and making a phone call and tidying my office, Which took me over an hour to do before I could make the call. I should’ve switched on principle, but at least it is sorted now. Thank you… Read Full Review

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★★★★★

“Excellent, fast service”

Written on: 17/11/2019 by Millerat222 (1 review written)

Called up after receiving renewal letter and exploring other quotes. After checking details, my renewal was reduced and a refund issued (as payment had already been taken.) All done within 10 minutes. The person I spoke to was professional throughout, explained clearly what she was doing and made the call feel personal. I would have seriously considered renewing even if my alternative quote had not been beaten. It is difficult to put a price on service… Read Full Review

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★★★★☆

“SL2”

Written on: 16/11/2019 by Liliana420 (1 review written)

Very polite and friendly and quick service and explanations… Read Full Review

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★★★★★

“good online platform”

Written on: 16/11/2019

overall good service and platform. Very easy to use… Read Full Review

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★★★☆☆

“Get something sprted”

Written on: 16/11/2019 by PhoenixWilloughby439 (1 review written)

Rang the number on document, which then goes into automated voice pressing what is needed it then says goodbye happens a few times when I did get through it wasn’t for car insurance that I needed so had to be then put through to someone else by now I’ve lost the lot. Why oh why can’t a real person answer a phone these days defeats me. It’s not better being automated infact I think it makes people more frustrated/angry. It would be a lot quicker I. The long run.  See a real resin makes… Read Full Review

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★★★★★

“Advisor”

Written on: 16/11/2019 by TOPSPUR (1 review written)

Nice guy, answered my questions and put my mind at rest. Thanks… Read Full Review

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★★★★★

“Very helpfull service.Quick conected by phone wich was...”

Written on: 16/11/2019 by EugeneRice429 (1 review written)

Very helpfull service.Quick conected by phone wich was unusul for my experience… Read Full Review

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★★★★★

“Excellent Service”

Written on: 16/11/2019 by Elisej476 (1 review written)

Advisor was very helpful, courteous and polite. Very pleased woth the level of service offered… Read Full Review

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★★★★★

“Good to speak with pleasant helpful people”

Written on: 16/11/2019 by pvMiller238 (1 review written)

Refreshing to speak with a human rather than a machine. I found the the people I spoken with helpful and very pleasant. The only part that was a little painful was the amount of time it all took which was in excess of 30 minutes. The user name of the person I spoke with to arrange the buildings and content policy was rr4 Many thanks… Read Full Review

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★★★★☆

“Good response once you can get through ”

Written on: 16/11/2019 by Emily204 (1 review written)

It’s great everything is online until you want to speak to someone , tried the live chat as soon as it opened at 8 but it wasn’t working . Had to hunt a long time to find a non emergency number so it would help a lot of One Call could make this easier . The call handler answered my question clearly and was very polite so all good once I got through . I’m already a policy holder by the way !… Read Full Review

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★★★★☆

“Feed back following car quote”

Written on: 16/11/2019 by 123onecallAlmeria (1 review written)

Can I say the person I dealt with demonstrated excellent customer care, second to none. The adviser was clear concise and very professional also a pleasant member of staff to represent your company. your help was very appreciated… Read Full Review

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★★★★★

“RR4 great service”

Written on: 15/11/2019 by dcThorpe1966 (1 review written)

Great service would use again and would recommend the person I spoke to was very helpful and answered all my question… Read Full Review

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★★★★★

“Great service ”

Written on: 15/11/2019

Polite and helpful and took time to listen and wait while entering your card details. Told to hold for 10 seconds and it was. I would recommend to my family and friends, great service and price. Liked how the service was easy use. Would have been good if you can renew your credit card online or automated … Read Full Review

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★★★★★

“Great Customer service Great sales Team member”

Written on: 15/11/2019 by Thorpeck54 (1 review written)

Great service received by adviser.  Very well informed, very helpful Great insurance cover and a highly competitive price, will look forward to other policies expiring so I can make the move over to your company. One Call insurance should be a leading insurance provider if my experience is anything to go by!… Read Full Review

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★★★★★

“Very helpful ”

Written on: 15/11/2019 by 1955Knight (1 review written)

Staff are very helpful and friendly a pleasure to speak with… Read Full Review

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