One Call Home Insurance Reviews - www.onecallinsurance.co.uk

★★★★★
4.6 / 5
92.7% of users recommend this
  • Customer Service

  • Value For Money

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One Call Home Insurance www.onecallinsurance.co.uk
One Call Home Insurance www.onecallinsurance.co.uk

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Latest Reviews

★☆☆☆☆

“ Horrible company, cant phone for help”

Written on: 21/04/2021 by VeryVerydissapointed (1 review written)

Cant have a phn conversation horrible company will definitely switch… Read Full Review

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★★★★★

“policy renewal”

Written on: 21/04/2021 by vtBailey430 (1 review written)

needed to make changes to my house insurance policy - quick and easy with on line chat… Read Full Review

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★★★★☆

“Great service”

Written on: 21/04/2021 by Sam2015k (1 review written)

Great service and excellent customer service… Read Full Review

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★★★★☆

“Duplicated policy sorted out over live-chat”

Written on: 20/04/2021 by CarlaShea1968 (1 review written)

The adviser courteously sorted out a problem associated with a duplicated policy, and promised to arrange refund of the policy not required. Whilst I have not yet received the refund, I have been assured that it will be forthcoming, and am confident it will happen. Whilst I much prefer a personal telephone call, this introduction to live chat has not been too bad after all!… Read Full Review

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★★★★★

“OCR”

Written on: 20/04/2021 by Webster1972 (1 review written)

I needed to increase my contents insurance and the representative was very helpful in beating the price from comparison sites… Read Full Review

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★★★★★

“Great price ”

Written on: 20/04/2021 by Kyleighu320 (1 review written)

Many thanks to RB9 for your help, best the renewal price… Read Full Review

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★★★★★

“Renewal home insurance ”

Written on: 20/04/2021 by Larkiniz27 (1 review written)

The adviser got my renewal price down to match a cheaper price I found elsewhere. Dealt with quickly and efficiently. Would recommend to friends and family… Read Full Review

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★★★★★

“SE8”

Written on: 19/04/2021 by Deelipkumar (1 review written)

Excellent customer service. Helpful staff and solved issue in minutes… Read Full Review

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★★★★★

“Excellent, straight forward service”

Written on: 19/04/2021 by HungryVulture80 (1 review written)

Just renewed house insurance. Had some queries and amendments to the policy. Everything was dealt with very efficiently and in a pleasant manner by (EH3). The cover provided was both comprehensive and competitive. Very pleased with this company and would certainly recommend them to anybody. … Read Full Review

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★★★★★

“Great service thanks ”

Written on: 19/04/2021

Thank you for doing your best to keep the customer satisfied, very polite, informative and professional. … Read Full Review

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★☆☆☆☆

“Additional Cost.”

Written on: 19/04/2021 by Yorkan110 (1 review written)

They charged me £15.00 for listing an ENQUIRY I made to my previous insurer. The previous insurer made no payout at all it was just an enquiry. Also a bit ironic in that my previous insurer was Ageas who underwrite One Call. Had a 'live chat' with One Call but no joy at all. It is all my fault apparently. Nowadays unfortunately as we are unable to speak to anyone it is so easy to say NO on 'Live Chat'. What a total waste of time. Pensioners get screwed again… Read Full Review

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★★★★★

“Buildings and contents insurance renewal.”

Written on: 19/04/2021 by Michael4848 (1 review written)

When I phoned them to renew my buildings and contents insurance he was very pleasant to speak to and helpful. If he didn't know an answer to a question that I asked him he would put me on hold for a moment and find out what I needed to know. So the renewal of my policy went very smoothly… Read Full Review

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★★★★☆

“Live Chat re DD Date”

Written on: 19/04/2021 by BenFoster17 (1 review written)

The adviser was vey efficient and helpful, DD date changed successfully!… Read Full Review

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★★★★★

“Would highly recommend ”

Written on: 19/04/2021 by Saraw360 (1 review written)

I found them very easy to use. The portal is great as all documents stored online. The price was very reasonable. All round I’m very happy… Read Full Review

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★★★★★

“Great deal”

Written on: 16/04/2021 by Terry2303 (1 review written)

Thank you for your help with my insurance today I was leaving for a better deal but after the deal you found me I am glad to have stayed excellent service from your person that dealt with my account today… Read Full Review

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★★★★★

“Excellent service!”

Written on: 16/04/2021 by annmarklees (1 review written)

Dealt with by an adviser. Courteous, patient and thorough throughout. Will return… Read Full Review

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★★★★★

“Fantastic , efficient and courteous ”

Written on: 16/04/2021 by Martin1993 (1 review written)

Excellent service provided and price was reevaluated to give me best possible discount . Polite and courteous member of staff, who was experienced and knowledgeable… Read Full Review

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★★☆☆☆

“No phone contact”

Written on: 16/04/2021 by aharassedparent (1 review written)

spent 10 minutes queueing for an agent then 40 minutes sat around typing out messages whilst getting my backside kicked from my boss because i'm playing on my phone. Thanks for that. Get a phone line. I could have spent 10 minutes sorting out my issue instead of haning around. Not all of us are sat at desks all day. Some of us have physical/manual jobs… Read Full Review

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★★☆☆☆

“Sold the property and was charges £55.99 to cancel ”

Written on: 16/04/2021 by Matteo366 (1 review written)

£55.99 to cancel a policy is to much will not be using again… Read Full Review

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★★☆☆☆

“Sold the property and was charges £55.99 to cancel ”

Written on: 16/04/2021 by Matteo366 (1 review written)

£55.99 to cancel a policy is to much will not be using again… Read Full Review

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