One Call Home Insurance Reviews - www.onecallinsurance.co.uk

★★★★★
4.6 / 5
92.7% of users recommend this
  • Customer Service

  • Value For Money

Media Gallery for One Call Home Insurance www.onecallinsurance.co.uk

One Call Home Insurance www.onecallinsurance.co.uk
One Call Home Insurance www.onecallinsurance.co.uk

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Latest Reviews

★★★★★

“Value, service, excellent ”

Written on: 04/08/2021 by Hewittly337 (1 review written)

I have been a customer for over 5 years now and the price of insurance is always competitive. When I found a better quote they were able to match it without an hassle. Just brilliant. … Read Full Review

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★★★★☆

“Very professional and helpful”

Written on: 04/08/2021 by Russell347 (1 review written)

Great. Customer service, friendly and very helpful… Read Full Review

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★★★★★

“Problem resolved with online chat”

Written on: 04/08/2021

I had an online chat with DB1 today who was very efficient and helpful in order to add a specified high value item to my policy. It was a very comprehensive, quick and efficient service and saved me the time of a telephone call. We were able to get the item added to my home insurance policy and make payment arrangements within a few minutes… Read Full Review

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★★★★★

“Home Insurance update ”

Written on: 04/08/2021 by AlisaHutchison427 (1 review written)

I contacted the online chat with regard to an update on my Home insurance policy, the operator was able to resolve my enquiry without any difficulty and was more the helpful pointing me in the right direction… Read Full Review

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★★★★★

“Very Helpful ”

Written on: 04/08/2021 by 483Robinson (1 review written)

Spoke toJN2 on the chat and very quick and helpful sorting out my home insurance policy renewal would recommend… Read Full Review

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★★★★★

“Fantastic online service”

Written on: 04/08/2021 by Joanneleyland (1 review written)

Having already got a home insurance policy with One Call insurance, I wanted to change my address due to moving home. I used the online chat service. The online chat person was very efficient, helpful and helped me to change address with no issues. I liked the online chat as it was convenient and quick… Read Full Review

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★★★★★

“Very efficient ”

Written on: 04/08/2021 by Blevins183 (1 review written)

Efficient and good value -excellent response to questions- would recommend… Read Full Review

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★★★★☆

“Good Customer Service”

Written on: 04/08/2021 by Bbernie123 (1 review written)

Very good communication so far. I haven’t needed to make a claim so can’t comment on that and hope I don’t need to. Their customer service is great on line and I like the portal where you can see your policies in one place. Spoke to an adviser on line when I had an issue and it was sorted out without a problem. Thanks… Read Full Review

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★★★★★

“Online Help”

Written on: 03/08/2021 by AlejandroFord276 (1 review written)

My query was dealt with immediately via online chat and successfully resolved. The adviser was great at answering my questions and providing me with the information I needed… Read Full Review

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★★★★★

“Best value home insurance ”

Written on: 03/08/2021 by GavinChandler (1 review written)

Excellent customer service from one call giving me a very good value for money policy beating my renewal price with a well known insurance company by £30 but giving me better cover and reduced excess, brilliant result. No issues all good. Thanks Guys… Read Full Review

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★★★★☆

“All insurances discount ”

Written on: 03/08/2021 by Adyson315 (1 review written)

Good prices quoted. I bought car and home insurance so I hope to get £40 back as a thanks! Problem with only car insurance seen when logging in quickly rectified. Thanks… Read Full Review

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★★★★☆

“Review of policy renewal”

Written on: 03/08/2021 by SueGrabham (1 review written)

My live chat was very good and the person assisting was very helpful and friendly. … Read Full Review

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★★★★★

“Car insurance review”

Written on: 03/08/2021 by Hammerdevon (1 review written)

Good professional knowledge of car insurance good customer service as usual from one call… Read Full Review

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★★★★★

“Quick and efficient response”

Written on: 03/08/2021 by sinzertheelder (1 review written)

I spoke to operator M14 regarding documents being sent to my mother, she was very helpful and efficient. A really good service… Read Full Review

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★★★★★

“home insurance”

Written on: 03/08/2021 by Zanew452 (1 review written)

first time contacting One Call Insurance...very helpful operator and I bought the policy...great service!… Read Full Review

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★★★★★

“Great communication made transaction very easy”

Written on: 03/08/2021 by Tristini117 (1 review written)

Delighted how easy it was to get a policy and great communication with on line chat when I had a query… Read Full Review

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★★★★★

“Helpful ”

Written on: 03/08/2021 by AKJ0711 (1 review written)

The Onecall agent who I spoke to was helpful and accommodating. He ensured that the renewal price initially quoted was dropped to a more reasonable quotation… Read Full Review

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★★★☆☆

“Simple Request”

Written on: 03/08/2021 by normanpluk (2 reviews written)

After being quoted for identical policy by my Natwest Bank which was much chper than my present policy, I needed to ascertain what the penalties would if I changed immediately. NW offered to pay up to £50 of any penalty. A simple request on the live chat resulted in no re-quote or definite penalty except a potential fine of £55.59!! One Call do not appear to be interested or flexible in their response… Read Full Review

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★★★★★

“Brilliant service”

Written on: 03/08/2021 by Damienj3 (1 review written)

I had a query regarding my account and the adviser was very helpful and polite, credit to the company. Thank you… Read Full Review

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★★★★★

“Home Insursnce Renewal”

Written on: 03/08/2021

Received the renewal quote and decided to take the opportunity to review the cover and compare prices in the market place. Was quoted much lower prices by other providers so decided to contact existing insurer to discuss. Advisor was very helpful and informative with the result that I have now reduced my renewal premium by £38.63 … Read Full Review

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