One Call Home Insurance Reviews - www.onecallinsurance.co.uk

★★★★★
4.6 / 5
92.9% of users recommend this
  • Customer Service

  • Value For Money

Media Gallery for One Call Home Insurance www.onecallinsurance.co.uk

One Call Home Insurance www.onecallinsurance.co.uk
One Call Home Insurance www.onecallinsurance.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“Renewal advice”

Written on: 30/09/2020 by Laten (1 review written)

I had to phone up for my dad who is 89 as he had his new policy through . The lady on the phone was very understanding and patient when I explained what he wanted to do x I know that digital is the way forward to check documents but dad still likes his own paperwork to file . I was told it would not be a problem and the paperwork would be in the post . It was really lovely that we still have company’s that understand that this is what some customers prefer. Excellent service… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“house insurance”

Written on: 30/09/2020 by 282McIntosh (1 review written)

very helpfull from the start good to talk to replyed very quickley will use again and tell friends… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Helped reduce my home insurance ”

Written on: 30/09/2020 by NazBhai (1 review written)

A very helpful live chat personnel helped me go through my insurance quote and even managed to refund me something as I’ve left the matter a bit late. The helpful person was very professional and knowledgeable… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Home insurance payment”

Written on: 30/09/2020 by Schaefer166 (1 review written)

Very polite and friendly agent who sorted out my payment query in a quick and efficient manner… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“House insurance enquiry ”

Written on: 30/09/2020 by Rungreat17 (1 review written)

My enquiry was quickly and very Efficient with on live chat and the instructors he gave me made it easy for me to resolve the issue BN 3… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Good insurance cost review”

Written on: 30/09/2020 by Lukep66 (1 review written)

Very good and effective review of my insurance costs by assistance. Only frustration is needing to do the review of the cost in the first place… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Very satisfied ”

Written on: 30/09/2020 by tucks40 (1 review written)

The lady I spoke to was very friendly and helpful top marks for her… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Very helpful”

Written on: 30/09/2020 by KalebDalton (1 review written)

I received my house insurance renewal today and it had increased by £30 from last year. I always check on other websites to get comparative quotes. I found one for £25 cheaper so I contacted on call for a webchat, the person C Ithink her number was either ck5 or ck7, was very helpful. Rechecking my renewal price and they managed to reduce it to £193. What I like best was the very friendly, helpful and supportive way I was guided in the process, no pressure selling . A credit to onecall… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Brilliant service ”

Written on: 30/09/2020 by Madeblack (1 review written)

Lovely lady on the phone very helpful and tried to get best price possible… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Very helpful Customer Service advisor”

Written on: 30/09/2020 by Deshawn180 (1 review written)

Very helpful Customer Service advisor. Answered all my questions quickly and thoroughly… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Great service ”

Written on: 30/09/2020 by McCannoi207 (1 review written)

The adviser was a great help and explained everything in detail this is why I renewed my policy today… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Impossible to cancel”

Written on: 30/09/2020 by KeshawnWilliams (1 review written)

Tried canceling my policy after moving house. Explained to the live chat agent I don't have time and signal to speak for too long and just want to cancel my policy to avoid further payment. Agent was trying to convince me and asked lots of questions about my new policy and eventually lost the signal and didn't resolve the problem. Managed to connect to another agent and exactly same story! Policy still not canceled… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“completely positive experience.”

Written on: 30/09/2020 by 77Shelton (1 review written)

as above it was a completely positive experience from start to finish. although she couldn't advise me she made it easy to work things out for myself. I am happy I now have the proper cover I need at a great price. I couldn't be happier… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Renewing my home insurance”

Written on: 29/09/2020 by BraedonRossiItalian482 (1 review written)

Very helpful young lady answered my query completely and renewal couldn’t have been easier… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Lovely advisor ”

Written on: 29/09/2020 by Fitzpatrickom479 (1 review written)

Had spoken to various staff members over a weeks span and my issue was resolved easily with two advisers… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Massive price hike year 2”

Written on: 29/09/2020 by DisappointedofAndover (1 review written)

Price increased by almost 100% in year 2! No reason given. Unable to get the quote back down to reasonable levels so after 12 months of insurance with you, I have gone back to Intelligent Insurer where I was before - and where I have been for many years before - and their price doesn't increase by 100% each year… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Terrible ”

Written on: 29/09/2020 by KaylenNorris18 (1 review written)

Once call put my premium up by 50% for the same cover. I know I should have checked before renewing but didn't and the new cost was not in the email or text updates. Abrupt chat person said it was down to me to check, not their responsibility. And it costs around £200 to cancel, so I'm stuck. Definitely not renewing next year… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“ One Call triumph again ”

Written on: 29/09/2020 by Dufour (2 reviews written)

Once again I have had superb experience from One Call. Professional staff and courteous.Their quotes are very reasonable. SL2… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Great patience ”

Written on: 29/09/2020 by Jenkinsbb261 (1 review written)

Great patience and good attention to details, helped with all the queries and set backs. Thank you… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Reputable insurance company and reasonable costs ”

Written on: 29/09/2020 by debbiegourley (2 reviews written)

I was served today by an adviser who was very helpful and did his best to ensureI got the right insuranceaat the right price to suit my needs. Thank you so much… Read Full Review

Report this review
Was this review helpful? 0 0
overview