One Call Home Insurance Reviews - www.onecallinsurance.co.uk

★★★★★
4.6 / 5
94.0% of users recommend this
  • Customer Service

  • Value For Money

Media Gallery for One Call Home Insurance www.onecallinsurance.co.uk

One Call Home Insurance www.onecallinsurance.co.uk
One Call Home Insurance www.onecallinsurance.co.uk

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Latest Reviews

★★★★☆

“Clear, helpful friendly advice. ”

Written on: 22/08/2019 by Tasha4682 (1 review written)

Advisor was helpful, listened to what i had to say and provided a solution tailored to my needs… Read Full Review

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★★★★★

“long winded but thorough”

Written on: 22/08/2019 by Gigaset19 (1 review written)

Nice chat with up to info female. Lots of questions,must be asked I suppose. Plenty of options to consider.Good prices for cover… Read Full Review

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★★★★★

“Helpful and courteous ”

Written on: 22/08/2019

We dealt with eg5 who was very helpful and courteous throughout our conversation and went the extra mile to help with my complaint and took it to conclusion… Read Full Review

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★★★★★

“That time again”

Written on: 22/08/2019

Operator very helpful for home insurance… Read Full Review

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★★★★☆

“very efficient and professional”

Written on: 22/08/2019 by beardyx12 (1 review written)

I was not happy with getting through to the actual person who dealt with me seemed like i had at least 4 people i spoke to first then put on hold . When i was dealt with she was extremely helpful and efficient answering all my questions… Read Full Review

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★★★★☆

“Prompt helpful service”

Written on: 22/08/2019 by Cmcl0401 (1 review written)

Very helpful and responsive. Required ins for property we are renovating so not straight forward but happy with service provided… Read Full Review

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★★★★★

“Great customer service”

Written on: 22/08/2019 by Hanna232 (1 review written)

Answered within 5mins, issue resolved there and then! All sorted and access to documents back up and running!… Read Full Review

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★★★★★

“Renewal with RB”

Written on: 22/08/2019 by MariahMcCleary263 (1 review written)

Excellent customer service clear and precise, gave me a great renewal and explained everything clearly and quickly as I was on my lunch break, RB is clearly dedicated to her role and to ensuring the client gets the correct information and product. Many thanks… Read Full Review

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★★★★★

“Home and contents insurance”

Written on: 22/08/2019 by 408Hunt (1 review written)

Excellent service and price would definitely recommend to family and friends… Read Full Review

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★★★★★

“Good value home insurance ”

Written on: 22/08/2019 by alan.wood1 (1 review written)

I have renewed with you because your customer service team listened to my queries and investigated to find me a better deal which fitted my circumstances .The policy’s I have purchased through you have suited my requirements and are quite good value for money… Read Full Review

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★★★★★

“Excellent customer service ”

Written on: 21/08/2019 by RichardGoody (1 review written)

Your sales representative was a pleasure to deal with and answered all of my queries. I would have no hesitation in recommending one call to a friend… Read Full Review

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★★☆☆☆

“Difficult to get hold anyone ”

Written on: 21/08/2019 by Sbowling (1 review written)

Be prepared for 40 mins on hold. Anytime you call Cannot do live chat if have home insuarance as never available Due to computer eror. Decided to up my insuarance by28 per month.! We will see if resolved or have to call again… Read Full Review

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★★★★★

“Getting a home and contents insurance quote was very...”

Written on: 21/08/2019 by Maddi180 (1 review written)

Getting a home and contents insurance quote was very quick and easy and pleased with quote with one call which we bought same with car insurance we bought a few weeks ago. Happy customer… Read Full Review

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★★★★★

“Very helpful and friendly”

Written on: 21/08/2019 by SQUIZZER27 (1 review written)

Renewal quote easily sorted out and cover points thoroughly explained. Thank you! :)… Read Full Review

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★★★★☆

“Helpful and friendly service - understood non-standard...”

Written on: 21/08/2019 by NickBoyes (1 review written)

I was dealt with by a lady who talked me through the transition from insuring our current house and our new house that completes next week. All dealt with in a friendly and courteous manner. I've docked a star as the list of occupations on the system is ridiculously restrictive - nothing seemed to fit IT support or web developer or anything IT related, other than computer sales of computer-aided design. You end up plumping for something that is vaguely related, but are left with the worry… Read Full Review

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★★★★★

“Good service ”

Written on: 21/08/2019 by Theresa123456 (1 review written)

Very good service and very helpful and very good vaulted for money… Read Full Review

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★★★★★

“good”

Written on: 21/08/2019 by PBiji (1 review written)

My call was regarding the renewal of my home insurance. The agent who helped to understand the process and helped me to drop off my premium amount as I wasn't happy to go ahead due to the high premium amount. Only thing I didn't like with company was, I had an email to say it be automatically renewed on 24/8 when my current insurance run out but they took money out from my account on 19/8 without telling me… Read Full Review

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★★★★★

“Great service”

Written on: 21/08/2019 by ArunB (1 review written)

Excellent service by staff who was extremely informative and helpful .All the aspects of the policy were explained in detail… Read Full Review

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★★★★★

“Service with helpful guidance”

Written on: 21/08/2019 by Clintonb197 (1 review written)

Full info and explanation provided by the person I dealt with in a very pleasant manner… Read Full Review

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★★★★★

“good service”

Written on: 21/08/2019 by Johnston32 (1 review written)

good service friendly staff over the phone only fault they had not been in touch with a renewal quote - they said it had been posted but l did not receive it - could have been royal mail fault. Staff helpful in sorting my new policy out even ringing me back instead of keeping me hanging on so excellent from that point of view… Read Full Review

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