One Call Home Insurance Reviews - www.onecallinsurance.co.uk

★★★★★
4.6 / 5
94.0% of users recommend this
  • Customer Service

  • Value For Money

Media Gallery for One Call Home Insurance www.onecallinsurance.co.uk

One Call Home Insurance www.onecallinsurance.co.uk
One Call Home Insurance www.onecallinsurance.co.uk

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Latest Reviews

★★★★★

“Best Deal for Home Insurance”

Written on: 19/05/2019 by TristenGonzalez (1 review written)

I called to discuss my home insurance renewal as the quote that was given to me was a bit higher than last year. I did my online research and got a price much lower than what One call was providing. I spoke to the agent who has gone through all my requirements and managed to price match the renewal price. Thank you. A happy customer… Read Full Review

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★★★★★

“House Insurance”

Written on: 19/05/2019 by Anikaz446 (1 review written)

Excellent service from JE5, excellent value for money, lots of extras which are free with One Call… Read Full Review

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★☆☆☆☆

“Admin Charges far too High”

Written on: 19/05/2019 by sugarbanger (2 reviews written)

Called to Change our address was told no A/P - great! -but admin charge £39! Admin charges are usually no more than £25 with others! Asked to cancel - policy expires September was advised if I cancelled there would be no refund after admin charge - feel totally let down and won’t be renewing!… Read Full Review

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★★★★☆

“Very helpful operative”

Written on: 19/05/2019 by gjHurley160 (1 review written)

Tried making payment for house insurance online....getting no where. But telephone operative very helpful, sorted it all in no time.....great so far!! Will recommend to friends and family… Read Full Review

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★★★★★

“Home insurance renewal”

Written on: 18/05/2019 by John136 (1 review written)

C was very professional and made the renewal experience as pleasant - and as financially rewarding - as possible. Keep up the great service!… Read Full Review

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★★★★★

“Helpful friendly service ”

Written on: 18/05/2019 by ElliottMcIntyre (1 review written)

Very friendly and helpful staff and a very good service which will be saving us a bit of money. I would definitely recommend this company to family and friends. I asked lots of questions and got plain, helpful information which was easy to understand and enabled me to make my decision. The young lady who I spoke to was polite, friendly and very helpful. She was a pleasure to speak to. Overall a fantastic service… Read Full Review

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★★★★★

“Talked to au6 who handled my query efficiently and...”

Written on: 18/05/2019 by 9Keegan (1 review written)

Talked to au6 who handled my query efficiently and promptly. Very impressed… Read Full Review

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★★★★★

“Great value and service would recommend great web site...”

Written on: 18/05/2019 by Pwhiteh (1 review written)

Great value and service and very good value for money also great web ste and easy to use… Read Full Review

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★★★★★

“Seems good value, easy to set up ”

Written on: 18/05/2019 by ak80 (1 review written)

Cover good value in comparison to my old policy and which had been going up gradually so decided to change. Easy to set up and when speaking to customer services was very helpful and friendly (MC6)… Read Full Review

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★★★★☆

“very helpful”

Written on: 18/05/2019 by Lindalucy (1 review written)

VM1 was very helpful and answered all my questions which reassured me that I was purchasing the right home insurance for me. She confirmed my £40 discount as I have already had my car insurance… Read Full Review

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★★★★★

“Quick and Efficient”

Written on: 18/05/2019 by EveDaughter (1 review written)

I needed to amend my house insurance policy. This was done in a matter of minutes and the documents I required were emailed by the time the call was finished. Nobody wants to spend too much time on insurance matters and your advisor ensured that my query was delat with quickly… Read Full Review

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★★★★★

“Great service”

Written on: 18/05/2019 by ioEngland472 (1 review written)

Fantastic professional service & a very helpful in going through I was happy with the cover… Read Full Review

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★★★★☆

“Very polite, helpful ”

Written on: 17/05/2019 by Elizabethl76 (1 review written)

Web page easy to use, customer care fantastic, talked through everything as needed and explained everything as required… Read Full Review

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★★★★★

“Happy with procedure”

Written on: 17/05/2019 by Hibs1 (1 review written)

The only problem was the length of time On the phone waiting. The procedure was fine once I spoke to the actual person… Read Full Review

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★★★★★

“Quote”

Written on: 17/05/2019 by pxCahill278 (1 review written)

Easy to complete, and simple to understand. Never made a claim but it seems easy, a great price includes accidental cover too… Read Full Review

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★★★★★

“Great service”

Written on: 17/05/2019 by JaysonBrown356 (1 review written)

Excellent online process and very competitive price… Read Full Review

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★★★★☆

“Price match outcome.”

Written on: 17/05/2019

Originally found much cheaper quote elsewhere for a comparable type of cover. Your agent was not only able to price match but even better this quote. She was very professional in her approach to my query. She personally deserved 5 star rating. Why oh why could you not have quoted me the lower amount in the first place thereby saving me time chasing round the Internet etc ? Knocked off a star from rating as a result of you trying it on with inflated quote… Read Full Review

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★★★★★

“Great Quote for my Home Insurance”

Written on: 17/05/2019 by Carrollby471 (1 review written)

Got my renewal notice, however checked on Topcashback website and found a better quote than One Call Insurance. After a chat with lr7 she was able to to get a better quote beating Topcashback even with cashback deducted and no alteration to the policy. I have to say lr7 was friendly and very helpful throughout the process and would recommend this insurance broker… Read Full Review

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★★★★★

“Roof is still over my head!”

Written on: 17/05/2019 by alanaubrey (1 review written)

After initially deciding to leave One Call I changed my mind after investigating other insurance covers. Happily I was helped to renew my policy by a very considerate and helpful member of your team: cl1. She was extremely helpful and informative. The Home Insurance covers Legal Assistance, Home Emergency as well as accidental damage coverage for bot house and contents which I think is unique for only £135 per annum. I really am delighted with this policy… Read Full Review

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★★★★☆

“Very helpful call centre member”

Written on: 17/05/2019

My initial renewal quote was very high. I spoke to the call centre and was 'referred' due to the house being within 400m of water. JN2 called me back the following day (as he said he would on our first phonecall) with a more competitive quote which we went for. He was very helpful and explained everything over the phone and told me to expect my policy details within 72 hours, to check them and ensure everything was correct. Just beware that they may take the money out from your bank up to 5… Read Full Review

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