One Call Home Insurance Reviews - www.onecallinsurance.co.uk

★★★★★
4.6 / 5
92.7% of users recommend this
  • Customer Service

  • Value For Money

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One Call Home Insurance www.onecallinsurance.co.uk
One Call Home Insurance www.onecallinsurance.co.uk

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Latest Reviews

★★★★★

“Satisfied with this plolicy”

Written on: 12/08/2022 by 123Lane (1 review written)

I am satisfied with this home insurance policy. I’ve not had to make a claim so can not comment on how a claim may be processed… Read Full Review

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★★★★★

“Home Insurance renewal”

Written on: 12/08/2022

Very pleased with the One Call insurance chat arrangement now you have deleted your telephone line and had excellent service from your user name 8 who showed wonderful patience in dealing with our enquiry leading to a solution and renewal, thank you… Read Full Review

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★★★★★

“house renewal policy”

Written on: 07/08/2022 by guyfawkes58 (1 review written)

I had to make a minor change and was dealt with using the online portal - was very helpful… Read Full Review

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★★★★★

“Live chat process”

Written on: 06/08/2022 by Jean405 (1 review written)

Live chat with an agent today, quick and easy service. Thank you… Read Full Review

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★★★★★

“Easy Renewal”

Written on: 06/08/2022

Just renewed my policy through live chat, received excellent customer service and he was very helpful and knowledgeable it is this level of service that made me too to renew my policy and today with one call insurance thank you for making my renewal easy and stress free… Read Full Review

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★★★★★

“Renew Insurance”

Written on: 06/08/2022 by Bankslx424 (1 review written)

I have just renewed my policy via LifeChat and was assisted by HWS.I asked various questions and she was able to answer directly and swiftly. She was helpful and focused and did not hesitate to reply . EXCELLENT operative and clearly understands what good customer service should be. Thank you HWS… Read Full Review

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★★★★★

“Online Chat Help”

Written on: 05/08/2022

Had a really helpful online chat call today re home insurance renewal where I’d spotted a couple of minor errors in the details. Whilst looking for how to contact someone about it a chat box popped up so I wrote the queries I had and had to wait a few minutes then got through to a helpful lady who had to refer me to the renewal dept. After a 15 minute wait (I had been warned that it might take a few minutes to be put through) a very helpful operator, sorted everything out for me in less than… Read Full Review

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★★★★★

“The agent was great, really helpful and helped me to...”

Written on: 03/08/2022 by tfBartlett197 (1 review written)

The agent was great, really helpful and helped me to negotiate my home renewal. Cheaper than original quote and was easy to do. Would recommend the company, great customer service… Read Full Review

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★★★★★

“Efficient'chat'”

Written on: 03/08/2022 by Howelljr335 (1 review written)

Good insurance company, when needing to cancel insurance as sold my car NO2 managed this politely and efficiently over the chat platform… Read Full Review

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★★★★☆

“Home Insurance Renewal”

Written on: 03/08/2022 by JoanneLB1969 (1 review written)

Contacted to cancel home insurance renewal via webchat. Spoke to an agent who managed to reduce renewal premium by £19 which is really great - just would have preferred it if the renewal quote was the same to save everyone time and money. He was really great and helpful on the webchat, professional but friendly! Great service, well done and Thank you!… Read Full Review

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★★★★★

“Excellent Service ”

Written on: 03/08/2022 by Jackson1959 (1 review written)

Excellent service from Abigal, helping to ensure the Home insurance is fit for purpose and at a competitive price. Would definitely recommend… Read Full Review

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★★★★★

“Great service”

Written on: 03/08/2022 by McDaniel206 (1 review written)

VH1 was extremely helpful in obtaining a new quote for my contents insurance. I'm very happy with the savings I've made. Very good customer service. Would definitely recommend One Call… Read Full Review

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★★★★★

“Excellent service”

Written on: 03/08/2022 by CathChels (1 review written)

VH1 was fantastic really helpful. Did us as new quote and saved us money what more can you ask for?! Friendly and efficient and a great company to deal with. We now have 2 policies with One Call and will be adding a third shortly when this comes up for renewal. Thanks again VH1 !! 5 stars ⭐️⭐️⭐️⭐️⭐️… Read Full Review

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★★★★★

“House policy renewal”

Written on: 03/08/2022 by Cristofer1986 (1 review written)

Dealt with staff member who was more than helpful and sorted out my house insurance renewal using the online portal which was very easy to use. The member of staff was very efficient and sorted out exactly what I needed would definitely recommend . Thank you… Read Full Review

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★★★★★

“Amazing customer service ”

Written on: 02/08/2022 by WilliamHernandez384 (1 review written)

Amazing experience for a change. NO2 handled the situation with ease a problem which I thought would be an issue was resolved in minutes. I Could not of asked for anymore help very happy customer indeed. NO2 took customer service to a whole new level, a standard that all should be working towards. Thank you NO2… Read Full Review

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★★★★★

“VH1 was very helpful and sort out my renewal easily. ”

Written on: 02/08/2022 by McCaffrey316 (1 review written)

Thank you VH1 sorted my renewal and was helpful… Read Full Review

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★★★★☆

“Cancel insurance”

Written on: 01/08/2022 by Reeced1974 (1 review written)

Speaking to N02 was very helpful… Read Full Review

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★★★★★

“Simple”

Written on: 01/08/2022 by fvPiper450 (1 review written)

Second year with OneCall Insurance for home insurance. Reasonable rates and good service. Renewal was easy although I changed it from annual to monthly this was done quickly through live chat… Read Full Review

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★★★☆☆

“Good and less good”

Written on: 31/07/2022 by LarryHahn1 (1 review written)

I have insured two properties with this organisation over the last few years and have been satisfied with the service up to now. However it now seems difficult to contact customer services by any means apart from live chat whereas in the past I could easily make contact by phone. I was not at all happy with the offer of automatic renewal of home insurance policy at a price increase of about 150% above the previous year's figure. On the face of it that looks like a trap for the unwary. On the… Read Full Review

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★★★★★

“Onecall renewal ”

Written on: 31/07/2022 by luMcNulty467 (1 review written)

Operater was very helpful in sorting out my renewal for me. Would recommend… Read Full Review

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