5day Reviews - www.5day.co.uk

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Latest Reviews

★☆☆☆☆

“Avoid like the plague!”

Written on: 17/12/2020 by yaGarrison144 (1 review written)

I booked a 5day course at the north London (Barnet) site for December 2020. I arrived and was very surprised by the number of people travelling from all over the country to the site each day to sit in a crowded, non socially distanced room for hours at a time and then take it in turns in the car (another confined space). I informed 5day that I felt uncomfortable about the covid transmission risk but they were not understanding in the slightest and told me that they are allowed to continue with… Read Full Review

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★☆☆☆☆

“ I am very unhappy Extremely unhappy with the...”

Written on: 28/08/2020 by muziburrahman (1 review written)

I am very unhappy Extremely unhappy with the course. I Didn’t learning Anything My driving Inspector horrible And rude Same guy teach us theory test Even I didn’t learn I any knowledge in theory test and I I fail my theory test - I scored -29 Theory test I don’t know why I pay £ 1K Please Don’t waste your money In 5 day course This is a waste of money 5 Driving Course … Read Full Review

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★☆☆☆☆

“Disgraceful Customer service ! ”

Written on: 01/06/2020 by Watkins149 (1 review written)

I wanted to confirm the status of a deposit due to the current Covid situation before booking my £1000 course but after being on hold for 1hr40min I was cut off despite constantly being told that my call would be answered shortly by an automated voice. I will be spending my £1000 elsewhere!… Read Full Review

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★☆☆☆☆

“Everyone is the same ”

Written on: 23/01/2020 by mrross (1 review written)

My son failed his test 3 times and when I enquired about the extra help that they state in their terms and conditions I was told by the person I dealt with that there are different terms sent out and not those from website, meaning he couldn't be helped, I explained that he is autistic and wouldn't have understood the terms in an email sent to him, nothing I can do its company policy, we treat everyone the same. That is the attitude you are giving a company over a £1000 too. On 2 of the… Read Full Review

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★☆☆☆☆

“DO NOT WASTE YOUR MONEY”

Written on: 23/12/2019 by sacford5616 (1 review written)

This firm is absolutely terrible beyond measure, you’ll spend £900 for some minor classroom teaching (the course leader literally just read from a slide slow, big waste of cash here) (Bristol branch), you’ll then get about 20 hours absolute maximum road tuition, which is far cheaper to book with a private instructor, if you fail you’ll end up having to pay to use the fast track test service again, paying to rent your instructors car again, paying for the actual test so every retake will… Read Full Review

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★★★★★

“Great training and friendly service”

Written on: 27/09/2019 by Joanne.a (1 review written)

Great training for your theory and and lots of driving experience as well, very nice people, she was great in the classroom and mo dinn is a great instructor. I would recommend to anyone… Read Full Review

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★★★★★

“Great Service!”

Written on: 30/08/2019 by Felicityd150 (1 review written)

Great service, pleasant and enjoyable experience while preparing me for my theory… Read Full Review

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★★★★★

“Peterborough 5day is great”

Written on: 23/08/2019 by KamariMoore1969 (1 review written)

Relaxed atmosphere, friendly centre, great tuition both in the car and in the classroom. Thanks you for a great week. Passed my theory test and now booking my fast track practical test… Read Full Review

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★★★★★

“1st time pass”

Written on: 14/07/2019 by Hedude (1 review written)

Really good communication, very good instructors, would defiantly recommend anyone as I passed first time on both… Read Full Review

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★★★★★

“Passed within 6 weeks, amazing instructors and well...”

Written on: 18/06/2019 by Rogers337 (1 review written)

Passed within 6 weeks, amazing instructors and well organised!… Read Full Review

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★★★★★

“Excellent Course ”

Written on: 28/05/2019 by 207Hogan (1 review written)

I have put off driving for 20 years and had a real issue with confidence. Within 5 days I was confidently driving and able to sit my test and passed the following week. I would highly recommend this course and the team at 5DAY. I just wish I had done it sooner!… Read Full Review

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★☆☆☆☆

“5 DAY DO NOT TOUCH!!!”

Written on: 17/05/2019 by Jace1948 (1 review written)

DO NOT TOUCH WITH A BARGE POLL!!! Barnet branch bunch of muppets!! The whole 5 day is rubbish. Sit around most of the day watching a crappy video!!! its suppose to be 9 to 5 every day it is not. Driving time in all honesty is no more than 20 hours (if you are lucky!!). They charge nearly a £1,000 for that. The test is on top!!! I booked them for my 18 year old son who just wanted to do the intensive course and start driving. He came out of it requiring more lessons which I paid on top. When… Read Full Review

5Daycustomerservices's Comment

Written on: 23/05/2019

With the help from our theory classes, your Son managed to pass his theory test first time! He received all of the in-car tuition and in-class driving briefs. During the course your Son covered the entire Driver & Vehicle Standards Agency (DVSA) syllabus to drive and reached a reasonable standard. However, he did require further practise to develop his skills and confidence before booking a test. All of our Driving Instructors are registered with and approved by the DVSA who have a policy of retesting Driving Instructors who present pupils to test who are not of test standard. We arranged for some additional practise prior to the test date but your Son cancelled at short notice. We had agreed to book another test free of charge assessment with the Training Manager. During this whole process we have offered complimentary assistance which has been cancelled and therefore delaying the process and causing a loss of momentum in his driving.

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Hema7's Comment

Written on: 23/05/2019

That is an explanation as to why your instructor does not turn up on day my son was meant to have his test!! No explanation nothing!!!

If that is how you treat people you deserve everyone to know about it and avoid you!!! Did I mention you are also refusing to give him his money back for the test your instructor did not turn up too!!!! No call/text even though my son kept trying to contact him!!! He was too busy taking the morning off!!!

I am taking you to small claims!! you an awful company with no morals!!

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★★★★★

“Fantastic”

Written on: 01/05/2019 by 445Christie (1 review written)

The 5day course was fantastic. Really full on going from never driving to driving in 5 days, but my instructor Ronnie was fantastic. If you're wanting to learn if really recommend this way of doing it… Read Full Review

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★★★★★

“Second to none - theory education and practical tutors”

Written on: 15/04/2019 by DK77 (1 review written)

Family feel in the centre. Even though I had already passed the theory test, twice(!), I’ve never learned the detail that 5 day taught me. Well worth sitting in on the classes. Thank you so much - really relieved I passed!! Worth the money… Read Full Review

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★★★★★

“Passed both tests with ease after a 5 day course!”

Written on: 13/04/2019 by TayahE (1 review written)

The course was very comprehensive and intense but this was exactly what I needed as I was very nervous about driving and had only done 10 hours over 7 years ago. After 4 days I passed my theory with ease despite never learning it previously. My driving test was booked a week after I finished the course and I passed that too. My instructor was great and really kept me calm and relaxed. He was very professional as were all other staff at the centre. I want to say a huge thank you to 5day for… Read Full Review

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★★★★★

“Amazing course”

Written on: 09/04/2019 by Melodymonkey (1 review written)

I started this course with zero driving experience, but managed to get my license two months after starting it. I learnt a lot the week I was there, all thanks to the amazing tutors. So thank you so much for everything! I highly recommend this course for anyone who wants to take their license fast and safely… Read Full Review

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★☆☆☆☆

“Appalling!!”

Written on: 05/04/2019 by Maverickv284 (1 review written)

Have just completed a “ 5 Day” Course please note it is 1300 on a Friday and I am home because the instructor had to finish early and take someone else on a test !!! I also finished at 3 daily. I was told on day 3 there’s no way I would be anywhere near test ready by the end of the week and I would require further lessons ( quoted at £400 ) The instructor told me he was self employed and doesn’t follow they company promises. Having complained on Wednesday and Thursday that the basic… Read Full Review

5Daycustomerservices's Comment

Written on: 18/04/2019

On several occasions during this pupils course they became very upset and emotional, therefore time had to be allocated to stop tuition to deal with this and provide encouragement. On Wednesday the Instructor, Course Manager and our Regional Operations Manager had to encourage the pupil to continue with the course rather than abandon it completely.

When a pupil is concerned about their progress it is very difficult to ensure that we get the balance right in not providing a false sense of achievement, but also to avoid demotivating them. This pupil was definitely not told on Wednesday that she would fail, neither we or the Instructor gain anything from setting the pupil up for failure. We have gained a good reputation from successful pupils and have to provide additional lessons to those that fail.

All of our Instructors are self employed and contracted by 5Day to provide tuition on an intensive basis to 5Day pupils, all are experienced in our methods and fully qualified ADI's.

With regard to the average number of hours required to get a pupil to test standard, this does very from one report to another. The statistics will also often vary between Male and Female pupils and rely upon private practise also. However, this information is usually based upon the tuition being provided on an hourly basis and over 6 months to a year, with a substantial loss or drain of information taught between lessons and therefore time wasted re-capping. Our intensive course, includes a briefing before going out in the car each day and the theory training after the in-car element means that our pupils will learn very much more effectively. It is a shame that the amount learned by this pupil over the 5 days is not being mentioned here.

Over the duration of the week this pupil successfully passed her theory test and the full DVSA syllabus to drive was covered. I understand that the pupil was reluctant, at the time, to practise the controlled stop.

Please contact us when your Daughter feels confident to book a test, she will then be entitled to a free assessment lesson before applying for her fast-track driving test, with complimentary use of a 5Day car for the test and a lesson beforehand. Also, should she be unsuccessful, she will be offered free mentoring lessons to fix the serious fault or faults that caused her to fail until she is happy that we have corrected the issues.

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★★★★★

“The test and the instructor are very helpful and...”

Written on: 02/04/2019 by Maya477 (1 review written)

The course was excellent and I really loved the way they teach and very good at helping wnd I felt very happy the way they where teaching was excellent and I am very happy that I passed my driving test. The best thing about was that the staff where very helpful and they taught me everything they I need to know to pass… Read Full Review

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★★★★★

“It was a great experience. Thank you so much for...”

Written on: 19/03/2019 by HelinSaricinar (1 review written)

It was a great experience. Thank you so much for everything… Read Full Review

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★★★★★

“South East London - Even good for the anxious learner!”

Written on: 14/03/2019

I had been learning to drive on and (very much) off for the last few years, my efforts were sporadic at best and I found driving lessons mostly unenjoyable. I also suffered some anxiety towards them. I had got to test standard previously but my nerves often got the better of my concentration and focus. I hadn’t had a lesson in 6 months, I have a very demanding job and family which meant driving was the last thing on my mind when I wasn’t in a lesson. I had little time to recap and debrief… Read Full Review

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