Pass N Go Reviews - passngo.net

Pass N Go Reviews - passngo.net
★★★★★
4.7
94.6% of users recommend this
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Latest Reviews

“A fantastic driving experience with a great instructor ”

★★★★★

written by KenWhyte on 22/09/2023

Just passed my driving test today at gosforth test centre first time. From my very first lesson my instructor Sudi was fantastic. He was very supportive and made me feel comfortable at all times. Couldn't ask for a better instructor. Thank you Sudi

By Pass N Go Driving School Ltd

Written on: 26/09/2023

Congratulations on passing your test. Thanks for the great review and feedback. Happy driving. See you in traffic. Team PNG

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“Amazing ”

★★★★★

written by PhilipRichardson on 21/09/2023

Big thank you to my instructor  at Pass and Go. Fantastic instructor and all round nice guy. Highly recommend. Thank you for helping me pass first time with 2 minors

By Pass N Go Driving School Ltd

Written on: 26/09/2023

Congratulations on passing your test. Thanks for the great review and feedback for your instructor. Happy driving. See you in traffic. Team PNG

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“He is a really good instructor, my learning took a...”

★★★★★

written by Zackyboy123 on 21/09/2023

He is a really good instructor, my learning took a while but he was patient with me and stuck to the end and believed I could pass. I would highly recommend him. He is reliable and always turns up on time.

By Pass N Go Driving School Ltd

Written on: 26/09/2023

Congratulations Zack on passing your test ????⭐. Thanks for the great review and feedback for your instructor. Happy driving. See you in traffic ???????? Team PNG ⚫????

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“Recommend ”

★★★★★

written by 221Dunn on 20/09/2023

I had my first 2 h session yesterday and I am very pleased. My instructor Mariusz was very patient understanding and friendly . He explains things in a simple way so it is easy to understand. I genuinely recommend the school.

By Pass N Go Driving School Ltd

Written on: 22/09/2023

Thanks for the great review for Mariusz . Happy driving Team PNG

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“Best driving instructor ”

★★★★★

written by Cassie_08 on 20/09/2023

I couldn’t recommend this driver instructor more. They make you feel comfortable and calm and have helped me pass my driving test with me having a lot of nerves. They have thoroughly taught me all of my manoeuvres and more and have helped me overcome so many different obstacles during driving which I was very unsure about and now feel confident doing on my own. It’s been so nice getting to know this instructor through all of my lessons and it has been such a laugh. I’m going to miss not seeing one of the main gals in my lessons.

By Pass N Go Driving School Ltd

Written on: 22/09/2023

Thanks for the great review we are so pleased your lessons went well with your instructor!. Happy driving. See you in traffic ???????? Team PNG

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“Great driving instructor”

★★★★★

written by Remington181 on 16/09/2023

Sudi progressed me at a great pace and took time our of his schedule to push me over the line just before mu test. One of the best

By Pass N Go Driving School Ltd

Written on: 20/09/2023

Thanks for the great review. Happy driving Team PNG ????????

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“My experience with pass n go ”

★★★★★

written by Doyle33 on 14/09/2023

Hi, my name is khaleem and I started my driving journey with pass n go with my instructor, at first I was nervous about driving but he took away Any nerves I had. He taught me everything within a quality and efficient manner, was no time wasting or repetitive lessons unless that specific required more time, he was calm and friendly through out every lesson which made me feel at ease and driving a more enjoyable experience but also provided constructive feedback on how myself or anyone and take that next step in there driving, I was lucky enough to pass first time and this wouldn't be possible without my instructor, I would highly recommend him to anybody looking to start driving.

By Pass N Go Driving School Ltd

Written on: 22/09/2023

Thanks for the great review. Happy driving Team PNG ⚫

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“Great experience!!”

★★★★★

written by noelanibilton on 14/09/2023

Lovely driving instructor Mariusz. Really helped me with driving. Supported me lots. Can’t wait for driving!!

By Pass N Go Driving School Ltd

Written on: 15/09/2023

Thanks for the great review. Happy driving ????. Team PNG ⚫????

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“Managed to pass this morning through his instruction....”

★★★★★

written by DawsonDD on 14/09/2023

Managed to pass this morning through his instruction. Eternally grateful. Top man who knows his profession. Always arrived on time. Good communication. Calm, patient manner.

By Pass N Go Driving School Ltd

Written on: 22/09/2023

Thanks for the great review. Happy driving Team PNG ⚫

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“Quick fast easy”

★★★★★

written by AsadMalik517318 on 12/09/2023

My instructor at Pass N go always came on time was extremely flexible with his timings and also was extremely patient with me as a learner. I learned how to drive with Pass N go and that was because my instructor did not give up on me and continued to teach me. I highly recommend pass N go for new learners as I have just past my practical driving test today and it is my first time taking the test.

By Pass N Go Driving School Ltd

Written on: 15/09/2023

Congratulations Asad on passing your test????⭐. Thanks for the great review and feedback. Happy driving. Team PNG ⚫????

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“this is by far the worst experience I've had with any...”

★☆☆☆☆

written by Olson76 on 12/09/2023

this is by far the worst experience I've had with any driving school I have bought lessons from, I purchased the lessons, got an email for confirmation, and when i went to my dashboard to see the lessons, it says that the account creation process failed and it kept returning me to the payment process, i do not want to pay twice for the same thing so i called them, i have stayed on the phone for 3 hours just to wait, first hour someone answered, i was on mute, in 10 seconds while i reached for my phone to un mute, the PNG team, closed the call, and i had to wait again. worst experience ever

By Pass N Go Driving School Ltd

Written on: 14/09/2023

Hi thanks for your review. We take all feedback seriously at PNG. We have just had an upgraded telephony system implemented this week, which should help customers calling us. I am unable to trace an account based on your ID. Could you drop me an email please with the subject line review centre and I will look into the issue for you. Team PNG ⚫

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By Pass N Go Driving School Ltd

Written on: 20/09/2023

Hi, Thanks for your review. We take all feedback seriously at PNG. I am sorry to hear of the experience you've had with the website and that you haven't been able to get through on the main line, we are experiencing a high number of call at the moment. To enable me to investigate this further, would you be able to drop me an email with further details as I am unable to allocate an account with just your profile name. Please add in the subject 'FAO Karl' I look forward to hearing from you soon. Team PNG

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“What a fantastic experience I had with her, she got me...”

★★★★★

written by Ami316 on 07/09/2023

What a fantastic experience I had with her, she got me passed first time round, always helpful with everything, kind and understanding especially with my home circumstances. She went above and beyond for me and really can’t thank her enough! Will miss our weekly drives! Again thank you 

By Pass N Go Driving School Ltd

Written on: 08/09/2023

Hi
Thanks for your review and feedback. Happy driving. Team PNG

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“First lesson ”

★★★★★

written by Tonigee on 06/09/2023

I had my first driving lesson yesterday and it went rewply well.. I informed him I have anxiety and he really calmed me down and stopped me worrying about everything. I learnt all about the cars and pedals and how they work and what you need to do to get the car to move and come to a stop. I manged to drive the car up and down some streets with the help of my instructor. I am really looking forward to my next lesson.

By Pass N Go Driving School Ltd

Written on: 07/09/2023

Thanks for the great review. Happy driving ????. Team PNG ⚫????

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“easy to get lessons passed first try helpful instructors”

★★★★★

written by OliverLockwood_ on 05/09/2023

the app is easy to use and instructors are helpful learnt in good time and passed before i got off to university however have to book lessons very far in advance

By Pass N Go Driving School Ltd

Written on: 05/09/2023

Congratulations on passing your test ????⭐. Thanks for the great review and feedback. Team PNG ⚫????

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“Great first session ! ”

★★★★☆

written by RebekahCLJ on 31/08/2023

He was very patient and clear in his instructions - provided loads of pointers - had a lot of practice targeted at my weak areas - thoroughly enjoyed the session - highly recommended

By Pass N Go Driving School Ltd

Written on: 05/09/2023

Hi thanks for your great review and great feedback. Happy driving. Team PNG ⚫????

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“best instructor ever ”

★★★★★

written by hollielunt on 23/08/2023

i would highly recommend my driving instructor if you are looking for one, his tactical thinking and reassurance has really helped me through my driving lesson journey. he has given me really good tips and information to think about in order to become a great and safe driver !

By Pass N Go Driving School Ltd

Written on: 24/08/2023

Hi, thanks for the great review and feedback. Team PNG

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“Great instructor!”

★★★★★

written by Brandonkingy on 18/08/2023

My instructor was excellent. This was my first lesson in over a year and so i started from scratch. He was very clear with his instructions. Throughout the entire lesson i found that while driving he was great at giving small work on points on the move, in a way that was easy to understand and improve on. We took a couple stops to do small re-caps on what we covered, how to improve and what to do next. If i was unsure about something or had questions he was always happy to guide me or answer the question in a way i could easily understand. Booking via the website was extremely easy and simple and only took me a couple minutes. Thank you to PassNGo i will definitely be coming back.

By Pass N Go Driving School Ltd

Written on: 23/08/2023

Thanks for the great feedback and review. Happy driving. Team PNG ⚫????

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“I passed with 0 minors, very flexible around my...”

★★★★★

written by lolabrennan on 16/08/2023

I passed with 0 minors, very flexible around my schedule and overall extremely helpful throughout all of my lessons. Would definitely recommend

By Pass N Go Driving School Ltd

Written on: 18/08/2023

Congratulations on passing your driving test ????⭐.Thanks for the great review and feedback. Team PNG ⚫????

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“I had the privilege of learning from my...”

★★★★★

written by mvivek25 on 13/08/2023

I had the privilege of learning from my instructor and I couldn't be more impressed with the quality of teaching and driving tips provided. Throughout my learning journey, I found him to be incredibly patient, knowledgeable, and dedicated to helping me become a confident and safe driver. I truly appreciated his emphasis on road safety and defensive driving techniques. Their in-depth explanations of traffic rules and regulations not only helped me pass my test but also instilled in me a sense of responsibility while on the road. One of the standout aspects of learning from him is the driving tips he provided. These tips were invaluable and went beyond the basic maneuvers. From handling tricky roundabouts to navigating busy city streets, equipped me with the skills and confidence to tackle various driving scenarios. Furthermore, he created a supportive and encouraging learning environment, which boosted my confidence and motivation. He patiently guided me through challenging situations, providing constructive feedback that helped me improve with each lesson. I can confidently say that he is not just a driving instructor but a mentor who genuinely cares about their students' success and safety on the road. Learning from them was an enriching experience, and I am grateful for the expertise they shared. Thank you for your outstanding guidance and driving tips that have made me a confident and capable driver

By Pass N Go Driving School Ltd

Written on: 15/08/2023

Thanks for the great review and feedback. Happy driving. Team PNG ⚫????

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“Passed today with instructor”

★★★★★

written by on 10/08/2023

I always felt at ease when on my lessons. I was made to feel relaxed and always at ease at times I felt nervous. Lessons were always well taught and structured. I never felt like I had to ask about certain things because the instructor always touched every base of every skill that I was taught. I will always appreciate the words of encouragement and being told instantly where I was going wrong so it was easily corrected. Thanks again for the amazing lessons

By Pass N Go Driving School Ltd

Written on: 11/08/2023

Congratulations on passing your test ⭐????. Thanks for the great review and feedback. Team PNG ⚫????

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Our helpful community of likeminded people will be happy to answer any questions that you have.

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Asked by Shuge on 5th October 2022 Report this content
How do I get a refund, or can I change my instructor?

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Asked by NatalisLiu on 23rd June 2022 Report this content
Before l paid, l cannot get the information that how long l need to wait. After l paid for it, they just told me l have to wait for a 6-8week and did not told me what will happen if there were still no instructors available after 8 weeks. I would like to get my refund but the customer service told me their conditions and terms will not provide any refund after payment. It it too unfair for the customers. I just wanna know how can l get my money back?

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Answers (1)
Report this content RefundRoyals Written on: 08/07/2022
Hello, I have had this happen to me recently. If you paid by credit card.. you plan on making a section 75 claim with your credit card company under the consumer Rights Act and that you plan to also seek advice from the Financial Ombudsman Service. If you paid by debit card, mention that you are aware of your consumer rights and that you intend to seek advice from the Ombudsman Service. Mention negative rep for the company with how they handle refunds and that you intend to voice this on Trust Pilot so others can be made aware. I got my refund back after this. If not as sucessful.. do actually reach out to the Ombudsman Service for advice.
Asked by Nicstew74 on 14th February 2018 Report this content
I bought a block booking online last year and due to bad health and other things have not taken any lessons yet. I have being told that I now have to pass my theory test before I can take any lessons of them, I have until 26th march to do this. Does anyone know why I have to pass my theory before taking any lessons? As I have had lessons years ago and never had my theory passed. I am not loosing all this money and 30 hours driving lessons.

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Report this content kevinhalls Written on: 15/02/2018
Why do you have until the 26th? Does your block booking include your practical test, if so you have to pass your theory before you can take the practical so if you was planning an intensive group of lessons pre test it would be wasted if you hadn't passed the theory.
Asked by Courtney457 on 11th September 2017 Report this content
Would anyone recommend the 10 hour intensive course? Not sure 10 hours will be enough to pass but not wanting to pay for more lessons than needed. Thank you

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Report this content kerryglancey Written on: 13/09/2017
It depends entirely on your current driving experience and how fast you learn. Personally I have never driven before I started with Pass 'n' Go. I have had 9hours of lessons so far and feel that I am nowhere near ready to take the practical. The DVSA recommends at least 40 hours of tutoring and 20 hours practice with family/friends. I recommend that you instead go for the "4 hours for £44" if you have never driven before so that you can get a feel for driving and your learning speed. I hope this answers your question!
Report this content hedget Written on: 14/09/2017
I would'nt touch Pass 'n' Go with a barge pole. I had a very poor service from them. When they have your money they don't care about you, and they don't offer refunds. They cancel lessons regularly or don't even bother turning up. Use someone else.
Asked by ClaireB82 on 11th November 2016 Report this content
Has any one actually had a refund from pass and go? I've read t&c but it only states refunds are not given if you are the reason why lessons are not done, my husband booked the 20 hour intensive course and every lesson has been rescheduled including the actual test. It's taken from the beginning of September to complete 4 lessons and test to be rebooked if we knew it would take this long we would of just gone private.

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Asked by Leandrah on 23rd May 2016 Report this content
How much are block lessons of 10 for a beginner?

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Report this content Stupid-Face Written on: 26/05/2016
I think it was about £130 for the first 10 hours then £180 for every block of 10 hours after that.. prices may have changed now though so you might need to check the website. Also each lesson is 2 hours, I don't think they do less than that but for me it was very good because I got a good amount of driving done in a lesson :) I passed over a year ago after about 45 hours worth of lessons - had first test which I failed after 35-ish hours but it was thunder and lightning so wasn't ideal for a beginner driver lol - took a 6 month break then had second test after another 10 hours or so worth of lessons which I passed :)
Asked by Jwooow7 on 14th January 2015 Report this content
I just wanted to know if many people have taken the crash course? I'm looking at the 40 hours one. Is it worth it? Does it have a good pass rate? Any information would be great. Thanks

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Answers (7)
Report this content nikidoog Written on: 14/01/2015
I didn't take the crash course but did do 3 weeks of intensive lessons. The instructor I had was excellent and gave me the confidence to go through with the lessons this way. I can fully recommend the company but can't give exact details on the crash course
Report this content DarrenAirey Written on: 14/01/2015
I did the crash course. Only a 20 hour one though as I'd learnt previously 5yrs earlier with another company (and failed 3 times). I found it really good and my instructor helped my to learn to drive and not just pass a test. I passed first time with the crash course. I'm now a very safe and confident driver, no incidents in 20 months. Really good and I can not recommend enough. I know several other people who've done the pass in one week courses and they all passed first time. I think as you're in the car for so long consistently, you don't forget things that you would learning week to week. Don't forget that your test can be easy or hard dependant on time of day and local traffic. I did a morning rush hour test, was really good as I was in traffic a lot and wasn't too stressful.
Report this content Lisamullen Written on: 14/01/2015
I done the 30 hours hour and it was fab!!! I got through my lessons and test in a mon to fri week using a weeks hol from work. The days were long and draining as so much to take in each day, I done 9-3 stopping for half a hour to eat dinner but even that was in the car! If you can cope with it tho it is well worth it. I passed first time doing it and the instructor was fab!
Report this content Linzo1 Written on: 14/01/2015
I did the 40 hour course and I passed first time with my instructor, I also did the assessment lesson first just to be on the safe side :) hope this helps x
Report this content Jwooow7 Written on: 15/01/2015
Thanks this is all really helpful any more info would be great! Also I'm slightly confused do you have to have completed your theory before you start the lessons?
Report this content Cameron96 Written on: 16/01/2015
I did the 40 hour crash course after a few lessons with a previous instructor who was a waste of space, from the first contact with pass and go they were very useful and easy to communicate with. The instructor was great really useful laid back and easy to get along with. I passed first time with no minors. They were recommended by a number of friends all which passed first time with limited number of minors. Hope this has helped.
Report this content Cameron96 Written on: 16/01/2015
Oh and to answer your other question you have to pass your theory before you do your crash course.
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