Pass N Go Reviews - www.passngo.net

★★★★★
4.7 / 5
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Latest Reviews

★★★★★

“Great company”

Written on: 14/04/2018 by 336Leach (1 review written)

When I first started with Pass N Go they had issues with the website which took a ridiculous amount of time and many phone calls to resolve, but other than that they have been a great company to use for my driving. I had to change instructors half way through and they were very informative about it. The website is great for booking lessons and keeping track of them. Both instructors I had were very good and professional… Read Full Review

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★★★★★

“The best experience ”

Written on: 11/04/2018 by CeceliaRivera421 (1 review written)

My driving instructor was so friendly and made driving lessons so fun. I feel confident driving and passed my test my second time. I feel like I learnt everything I needed including dual carriage way joins. Pass n go were the easiest company I found to learn to drive with as I could book my lessons online and for any day which fitted in great around my college and work schedule. I could also buy lessons when I got paid or whenever I wanted so there wasn’t a pressure to pay monthly or pay a… Read Full Review

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★★★★★

“Amazing experience”

Written on: 10/04/2018

Enjoyed my lessons, they were very relaxed. Felt so confident in the car and passed with no minors first time after 1 lesson a week since the start of december. Can't get much better than that. Lessons were very quite and only really talked about the test and driving, however i liked this as it allowed me to concentrate and succeed. Clearly the quite approach worked, but we also chatted more in the last few months of me learning. Loved it… Read Full Review

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★★★★★

“Friendly and Patient”

Written on: 10/04/2018 by Michjack (1 review written)

My instructor was an amazing instructor. He was very patient and worked with me to help the information stick rather than dictate how I should be remembering. He pinpoint really useful YouTube videos demonstrating the manoeuvres I struggled with which was a great help and was instrumental in me passing first time! Thank you to my instructor and Pass n Go! … Read Full Review

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★★★★★

“Easy to use and comprehensive site and fantastic tutor”

Written on: 08/04/2018 by DonaldMcGarry (1 review written)

Setting up your account and managing your upcoming lessons through the website is great. The resources and feedback made available through your dashboard is great and lets you track exactly what you've done, what is upcoming and also track and topup your balance when needed. My first (and subsequent) lessons have also been perfect. The instructor is fantastic, honest, patient and willing to tailor your lessons according to how you're doing, letting you speed up or slow right down as needed to… Read Full Review

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★☆☆☆☆

“Very poor customer services ”

Written on: 06/04/2018 by pauldixon64 (1 review written)

My daughter booked an intensive course with pass n go. They passed her details onto a driving instructor who failed to book the date of her practical test in his diary and consequently missed her test. Pass n go now refuse to chase anything up with the instructor because he was 'self-employed' and advise her to contact dvsa regarding the matter. Seems to me they take your money, pass on your details and are not prepared to solve any issues which may arise. Very poor customer services and would… Read Full Review

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★☆☆☆☆

“Horrible experience ”

Written on: 30/03/2018 by ugClayton387 (1 review written)

Horrible experience with Pass and go, did 60h and still not passed the exam. Had to find another instructor to teach me everything from scratch. On top of that, they are charging me extra amount of money because apparently they had a problem with the system and I ve done more hours. They are charging me for cancelled hours even if they were done right. Horrible, I wouldn’t recommend this school , not even to my worst enemy… Read Full Review

Pass N Go Driving School Ltd's Comment

Written on: 04/04/2018

Hi there

Thanks for leaving us a review, we appreciate both positive and negative feedback. I do apologise for the experience you have had with Pass N Go and that it has not been as you expected. In regards to not passing your test our instructors will always try their best to get you test ready so that you pass your test first time but this does come down to the individual as well and the events that happen on the day of the test. In regards to other lessons you are being charged for then we wouldn't charge for lessons that didn't take place so if you have any issues or queries regarding your lessons then please do get in touch and we would be happy to help.

Kind Regards
Pass N Go

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★☆☆☆☆

“Inefficient and unhelpful”

Written on: 27/03/2018 by Kiannai476 (1 review written)

The driver was often late, and sometimes did not show. I was charged for these hours. The website and booking calendar frequently failed. Customer service was extremely slow to respond, rude and unhelpful. Terms and conditions are unclear and inconsistent. I absolutely wouldn't recommend this company… Read Full Review

Pass N Go Driving School Ltd's Comment

Written on: 28/03/2018

Hi there

Thanks for leaving us a review we appreciate both positive and negative feedback. I do apologise that this is the experience you have had with Pass N Go and that it isn't as you expected. In terms of your lessons, it is quite unusual for an instructor to not show up for a lesson and if this lessons was therefore cancelled by the instructor and not rearranged then you should receive these hours back, so if this hasn't happened then please do get in touch with us at the office and we can look into this for you.

Kind Regards
Pass N Go

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★★★★★

“Instructor was very patient and corrected errors in a...”

Written on: 25/03/2018 by AlannahSchneider200 (1 review written)

The instructor was very encouraging. When errors occurred they corrected in a relaxed manner. The instructor was very patient and appeared not to mind to repeat things… Read Full Review

Pass N Go Driving School Ltd's Comment

Written on: 28/03/2018

Hi there

Thanks so much for leaving us a review. I'm so pleased to hear that you enjoyed your lesson with your instructor and that they made you feel relaxed and supported throughout your lesson. We wish you all the best for your future driving.

Kind Regards
Pass N Go

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★★★★☆

“Brill”

Written on: 22/03/2018 by Keyon2 (1 review written)

It went well I had everything explained asked questions which was answered thoroughly had a laugh and was made to feel comfortable with any task I had to do … Read Full Review

Pass N Go Driving School Ltd's Comment

Written on: 28/03/2018

Hi there

Thanks so much for leaving us a review. It's great to hear that you got on well with your instructor and that you enjoyed your experience with us. We wish you all the best with your future driving.

Best Wishes
Pass N Go

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★☆☆☆☆

“Disgusting ”

Written on: 22/03/2018 by Ballard442 (1 review written)

Booked my son first lesson waited 2 weeks for his first lesson to be told engine management light came on well they should have sent another instructor more like he doubled booked rubbish service would not recommend… Read Full Review

Pass N Go Driving School Ltd's Comment

Written on: 27/03/2018

Hi there

Thanks for leaving us a review, we appreciate both positive and negative feedback. I do apologise that this is the experience your son had and that this is not as you expected. Unfortunately there sometimes are unforeseen circumstance when it comes to lessons and we always try to cover these if an instructor is unable to do a lessons but sometimes in areas of high demand we are unable to do this. We do hope that you will give us the chance to show you that this was unusual for us and choose to continue with us.

Kind Regards
Pass N Go

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★★★★★

“Autobots, roll out”

Written on: 21/03/2018 by Cecil21 (1 review written)

After one lesson my instructor gave me the confidence to drive on the roads and through town like i was a natural. Informative and supportive. One happy customer… Read Full Review

Pass N Go Driving School Ltd's Response to Cecil21's Review

Written on: 21/03/2018

Hi there

Thanks for leaving u a review. It's great to hear that you got on well with your instructor and enjoyed your lesson. We wish you all the best with your future lessons.

Kind Regards
Pass N Go

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★★★★★

“Brilliant”

Written on: 20/03/2018 by Williams1985 (1 review written)

I really enjoyed my first lesson. My instructor debra ogra was fantastic went through everything made me feel comfortable and relaxed cant wait for my next one and many more after that… Read Full Review

Pass N Go Driving School Ltd's Response to Williams1985's Review

Written on: 20/03/2018

Hi there

Thanks for leaving us a review. It's great to hear that you enjoyed your first lesson and that you are getting on well with your instructor. We wish you all the best for your future lessons.

Kind Regards
Pass N Go

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★★★★☆

“driving lesson and teaching review ”

Written on: 19/03/2018 by Karsone368 (1 review written)

I enjoyed my first lesson and the teaching is very good and very clam. … Read Full Review

Pass N Go Driving School Ltd's Comment

Written on: 19/03/2018

Hi there

Thanks so much for leaving us a review. It's great to hear that you enjoyed your first and are getting on well with your instructor. We wish you all the best for your future lessons.

Kind Regards
Pass N Go

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★★★★★

“Had my first lesson yesterday 13/03/18. Instructor was...”

Written on: 14/03/2018 by msWells230 (1 review written)

Had my first lesson yesterday 13/03/18. Instructor was great, he explained everything to me and was very kind… Read Full Review

Pass N Go Driving School Ltd's Comment

Written on: 15/03/2018

Hi there

Thanks so much for leaving us a review. Congratulations on your first lesson i'm so pleased to hear that it went well and that you got on well with your instructor. We wish you all the best with your future lessons.

Kind Regards
Pass N Go

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★★★★★

“It was really good the instructor was explained to me...”

Written on: 13/03/2018 by Mehad (1 review written)

It was really good the instructor was explained to me everything before we swap the seats as he keeping ask me if there's anything I don't understand so he well repeated to me. He was really good as he was keeping sure to follow the instructions by looking to the mirrors before starting the engine. I really enjoyed and become more excited about driving. Yes, I have some issue with pushing the brake too hard before but because of this first time to be setting behind the wheel. So I will do the… Read Full Review

Pass N Go Driving School Ltd's Response to Mehad's Review

Written on: 15/03/2018

Hi there

Thanks so much for leaving us a review. I'm very pleased to hear that you you got on well with your instructor and have found him helpful and supportive during lessons. It's great that you are excited about driving and it is understandable that there are still a few things to need to improve on as you're just starting to drive but as your skills continue to grow so will your confidence and i'm sure you'll be test ready in no time. We wish you all the best with your future lessons!

Kind Regards
Pass N Go

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★★★★★

“Really good”

Written on: 13/03/2018 by Mendoza339 (1 review written)

The instructor was really supportive and was really relaxed about my driving. If I did anything wrong he would just say that it was okay, and calmingly say take your time… Read Full Review

Pass N Go Driving School Ltd's Comment

Written on: 15/03/2018

Hi there

Thanks so much for leaving us a review. I'm so glad to hear that you have enjoyed your lessons with your instructor and found him supportive and calm. We wish you all the best with your future driving.

Kind Regards
Pass N Go

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★★★★★

“Excellent”

Written on: 11/03/2018 by DanielPybus (1 review written)

First lesson was great. The person I dealt with was extremely clear on what we were going to do and taught it very well. She was very pleasant, very funny and really helpful. The car was great, clean and smoke free. There was lots of theory stuff to cover with it being the first lesson but that was all ok, it was all relevent. Driving was fine, I was glad to start on a road where there were parked cars, sharp corners etc rather than starting on a clear industrial estate. Good experience… Read Full Review

Pass N Go Driving School Ltd's Response to DanielPybus's Review

Written on: 12/03/2018

Hi there

Thanks so much for leaving us a review. Congratulations on your first lesson, i'm so pleased to hear that you enjoyed it and got on well with your instructor. We wish you all the best on your future lessons.

Best Wishes
Pass N Go

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★★★★★

“Had a great first lesson! Been with other driving...”

Written on: 11/03/2018 by bjsa91 (1 review written)

Had a great first lesson! Been with other driving companies previously and they don’t compare at all. The online top up service is also great, making it easy to transfer money into my account at a time that suits me. My instructor was excellent too. Made me feel confident about driving again, helped me understand how to correct any mistakes I had made and was very friendly! I liked that he took that I’d driven before into account but still went over important points so that I felt… Read Full Review

Pass N Go Driving School Ltd's Response to bjsa91's Review

Written on: 12/03/2018

Hi there

Thanks so much for leaving us a review. I'm so pleased to hear that you enjoyed your first lesson and that you are having an overall good experience with Pass N Go. It's great that your instructor has made you feel confident with your driving again and has supported you with any little mistakes you've made, these is understandable as you are just starting out and i'm sure that soon things will become second nature and that you'll be passed in no time. We wish you all the best with your future driving lessons.

Kind Regards
Pass N Go

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★★★★★

“Absolutely brilliant ”

Written on: 10/03/2018 by Guacamolly (1 review written)

My instructor is brilliant. He managed to teach me things that I was struggling with in one lesson whereas my last instructor didn’t. He made me laugh and feel very comfortable and didn’t put me under too much pressure or stress whilst I was driving either. I was so proud of myself afterwards and left with a big smile on my face. I’m hopeful that I’ll pass my test soon too. When I did things wrong he explained why it was wrong and how I could change and improve and I did. There’s… Read Full Review

Pass N Go Driving School Ltd's Response to Guacamolly's Review

Written on: 12/03/2018

Hi there

Thanks so much for leaving us a review. It's great to hear that you got on really well with your instructor and enjoyed your lessons and overall experience with Pass N Go and that you would be happy to recommend us to others. We wish you all the best with your future driving.

Kind Regards
Pass N Go

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