Pass N Go Reviews - www.passngo.net

★★★★★
4.7 / 5
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Latest Reviews

★★★★★

“100% would recommend ”

Written on: 04/07/2018 by shannonroutledge (1 review written)

Honestly the best instructor I could have asked for, was amazingly helpful and patient with me. Explained things I needed to work on in detail and took his time to ensure that I could do it, couldn’t fault him or pass’n’go one bit. 100% will be recommending to my friends and family… Read Full Review

By Pass N Go Driving School Ltd

Written on: 04/07/2018

Hi
Thanks for leaving us a review. I'm so glad to hear that you got on so well with your instructor and that you really enjoyed your lessons. We wish all the best with your future driving and hope that you would be happy to recommend us to others in the future.

Kind Regards
Pass N Go

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★★★★★

“PassNGo would recommend! ”

Written on: 25/06/2018 by SukiNewsome (1 review written)

PassNGo gave me the best learning to drive experience. The person I dealt with was so professional yet so friendly, amazing driving instructor, would recommend to all!… Read Full Review

By Pass N Go Driving School Ltd

Written on: 04/07/2018

Hi there

Thanks so much for leaving us a review. I'm so pleased to hear that you enjoyed your lessons with Pass N Go and got on well with your instructor. We wish you all the best with your future driving and hope that you would be happy to recommend us to others.

Kind Regards
Pass N Go

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★★★★★

“Pass and go! Well worth it! ”

Written on: 21/06/2018 by 465Carlson (1 review written)

Passed my driving test with pass and go! Passed my test within 3 months of starting my lessons! My instructor was amazing I would not have passed without her. She was very calm and positive. She did not get annoyed if you didn’t get something right she simply went through it again with you. Pass and go are a great choice! You can book as many lessons as you want online so you don’t have to carrry cash with you! You can book weeks in advance wth the online calendar. You can also go online… Read Full Review

By Pass N Go Driving School Ltd

Written on: 21/06/2018

Hi there

Thanks so much for leaving us a review. Congratulations on passing your driving test! I'm so pleased to hear that you got on so well with your instructor and had an overall good experience with Pass N Go. We wish you all the best with your future driving and appreciate your support in recommending us to others.

Best Wishes
Pass N Go

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★☆☆☆☆

“Nightmare driving school”

Written on: 13/06/2018 by Mattieh448 (1 review written)

We were Misled, we paid the money as instructed, waited 5 months for the course and then I was notified that there were no instructors in my area, we still waiting for a refund, we have heart broken teenager who now as a week booked of work for nothing and has to wait another 5 months for a course with another company, don’t think about giving these your money . … Read Full Review

By Pass N Go Driving School Ltd

Written on: 15/06/2018

Hi there

Thank you for leaving us a review we appreciate both positive and negative feedback. I do sincerely apologize that this is the experience you have had with Pass N Go and that it hasn't been as expected. It is very unusual for something like this to happen and without knowing more details i would be unable to look into this further for you, but i am assuming that something must have happened with the instructor that we originally had in the area. If you are still waiting on a refund then please do get in contact with the office and we can chase this up for you.

Kind Regards
Pass N Go

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★☆☆☆☆

“Totally rubbish ”

Written on: 06/06/2018 by AlyssaRalston (1 review written)

Charge me 47£ For nothing. They can't provide me the lesson and practical test so rrefund me the money, but they are going to charge me 47£… Read Full Review

By Pass N Go Driving School Ltd

Written on: 07/06/2018

Hi,
Thanks for leaving us a review, we appreciate both positive and negative feedback. I do apologise for the experience you have had with Pass N Go and that it has not been as expected. Without seeing your account i wouldn't be able to comment of your individual account but if you like you can email us and contact us at the office then we can have a look into this for you.

Kind Regards
Pass N Go

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★★★★★

“Passed first time ”

Written on: 22/04/2018 by bethanywhateley-barratt (1 review written)

I was a very nervous student but had a fantastic instructor. Very patient, talked me through everything as many times as needed. Would definitely recommend to anyone and they have competitive prices- much cheaper than some… Read Full Review

By Pass N Go Driving School Ltd

Written on: 23/05/2018

Hi there

Thanks for leaving us a review. It's totally understandable to to be nervous when you are first learning to drive as you don't know what to expect. But it's great to hear that you got on well with your instructor and that he put you at ease during your lessons. We wish you all the best for your future driving and appreciate your support in recommending us to others.

Kind Regards
Pass N Go

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★★★★★

“Great company”

Written on: 14/04/2018 by 336Leach (1 review written)

When I first started with Pass N Go they had issues with the website which took a ridiculous amount of time and many phone calls to resolve, but other than that they have been a great company to use for my driving. I had to change instructors half way through and they were very informative about it. The website is great for booking lessons and keeping track of them. Both instructors I had were very good and professional… Read Full Review

By Pass N Go Driving School Ltd

Written on: 23/05/2018

Hi there

Thanks so much for leaving us a review. I do apologise for any issues you had issues when you first joined Pass N Go and any inconvenience this caused you. But i'm pleased that your experience improved after this and that you enjoyed you lessons with your instructor. We wish you all the best for your future lessons.

Kind Regards
Pass N Go

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★★★★★

“The best experience ”

Written on: 11/04/2018 by CeceliaRivera421 (1 review written)

My driving instructor was so friendly and made driving lessons so fun. I feel confident driving and passed my test my second time. I feel like I learnt everything I needed including dual carriage way joins. Pass n go were the easiest company I found to learn to drive with as I could book my lessons online and for any day which fitted in great around my college and work schedule. I could also buy lessons when I got paid or whenever I wanted so there wasn’t a pressure to pay monthly or pay a… Read Full Review

By Pass N Go Driving School Ltd

Written on: 23/05/2018

Hi there

Thanks so much for leaving us a review. I'm so pleased that you really enjoyed your lessons with your instructor, we love to hear that your instructor has made you feel more confident with your driving and supported you throughout your lessons. It's also great that you found using the online system easy and convenient to use when booking your lessons. We wish you all the best with your future driving and hope that you would be happy to recommend us to others.

Kind Reagrds
Pass N Go

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★★★★★

“Amazing experience”

Written on: 10/04/2018

Enjoyed my lessons, they were very relaxed. Felt so confident in the car and passed with no minors first time after 1 lesson a week since the start of december. Can't get much better than that. Lessons were very quite and only really talked about the test and driving, however i liked this as it allowed me to concentrate and succeed. Clearly the quite approach worked, but we also chatted more in the last few months of me learning. Loved it… Read Full Review

By Pass N Go Driving School Ltd

Written on: 23/05/2018

Hi there

Thanks so much for leaving us a review. Congratulations on passing your test first time! It's great to hear that you had an overall good experience with Pass N Go and enjoyed your lessons with your instructor. We wish you all the best with your future driving and hope that you would be happy to recommend us and your instructor to others.

Kind Regards
Pass N Go

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★★★★★

“Friendly and Patient”

Written on: 10/04/2018 by Michjack (1 review written)

My instructor was an amazing instructor. He was very patient and worked with me to help the information stick rather than dictate how I should be remembering. He pinpoint really useful YouTube videos demonstrating the manoeuvres I struggled with which was a great help and was instrumental in me passing first time! Thank you to my instructor and Pass n Go! … Read Full Review

By Pass N Go Driving School Ltd

Written on: 23/05/2018

Hi there

Thanks for leaving us a review. It's great to hear that you got on so well with your instructor and that you found him patient and helpful during your lessons. Congratulations on passing your test first time, we wish you all the best with your future driving and hope that you would be happy to recommend us to others.

Kind Regards
Pass N Go

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★★★★★

“Easy to use and comprehensive site and fantastic tutor”

Written on: 08/04/2018 by DonaldMcGarry (1 review written)

Setting up your account and managing your upcoming lessons through the website is great. The resources and feedback made available through your dashboard is great and lets you track exactly what you've done, what is upcoming and also track and topup your balance when needed. My first (and subsequent) lessons have also been perfect. The instructor is fantastic, honest, patient and willing to tailor your lessons according to how you're doing, letting you speed up or slow right down as needed to… Read Full Review

By Pass N Go Driving School Ltd

Written on: 23/05/2018

Hi there

Thanks so much for leaving us a review. I'm so pleased to hear that you found the the online system of booking lessons easy to use and that the feedback you received was helpful during the learning process.
It sounds as though you got on really well with the instructor and built up a good relationship with them which will have in turn aided in your learning experience.
We wish you all the best with your future driving and appreciate your support in recommending us.
Kind Regards
Pass N Go

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★☆☆☆☆

“Very poor customer services ”

Written on: 06/04/2018 by pauldixon64 (1 review written)

My daughter booked an intensive course with pass n go. They passed her details onto a driving instructor who failed to book the date of her practical test in his diary and consequently missed her test. Pass n go now refuse to chase anything up with the instructor because he was 'self-employed' and advise her to contact dvsa regarding the matter. Seems to me they take your money, pass on your details and are not prepared to solve any issues which may arise. Very poor customer services and would… Read Full Review

By Pass N Go Driving School Ltd

Written on: 23/05/2018

Hi there

Thank you for leaving us a review we appreciate both positive and negative feedback. We do apologise for the experience your daughter has had with Pass N Go and that it was not as she expected. It is very unusual for an instructor not to book in the lessons and test lesson as both the instructor and pupil receive notification of the test date. We will always try our best to resolve any issues that arise but if we are unable to help further then we will advise customers to make a complaint directly to the DVSA regarding the instructor. If we can help any further though then please do get back in touch with us directly.

Kind Regards
Pass N Go

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★☆☆☆☆

“Horrible experience ”

Written on: 30/03/2018 by ugClayton387 (1 review written)

Horrible experience with Pass and go, did 60h and still not passed the exam. Had to find another instructor to teach me everything from scratch. On top of that, they are charging me extra amount of money because apparently they had a problem with the system and I ve done more hours. They are charging me for cancelled hours even if they were done right. Horrible, I wouldn’t recommend this school , not even to my worst enemy… Read Full Review

By Pass N Go Driving School Ltd

Written on: 04/04/2018

Hi there

Thanks for leaving us a review, we appreciate both positive and negative feedback. I do apologise for the experience you have had with Pass N Go and that it has not been as you expected. In regards to not passing your test our instructors will always try their best to get you test ready so that you pass your test first time but this does come down to the individual as well and the events that happen on the day of the test. In regards to other lessons you are being charged for then we wouldn't charge for lessons that didn't take place so if you have any issues or queries regarding your lessons then please do get in touch and we would be happy to help.

Kind Regards
Pass N Go

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★☆☆☆☆

“Inefficient and unhelpful”

Written on: 27/03/2018 by Kiannai476 (1 review written)

The driver was often late, and sometimes did not show. I was charged for these hours. The website and booking calendar frequently failed. Customer service was extremely slow to respond, rude and unhelpful. Terms and conditions are unclear and inconsistent. I absolutely wouldn't recommend this company… Read Full Review

By Pass N Go Driving School Ltd

Written on: 28/03/2018

Hi there

Thanks for leaving us a review we appreciate both positive and negative feedback. I do apologise that this is the experience you have had with Pass N Go and that it isn't as you expected. In terms of your lessons, it is quite unusual for an instructor to not show up for a lesson and if this lessons was therefore cancelled by the instructor and not rearranged then you should receive these hours back, so if this hasn't happened then please do get in touch with us at the office and we can look into this for you.

Kind Regards
Pass N Go

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★★★★★

“Instructor was very patient and corrected errors in a...”

Written on: 25/03/2018 by AlannahSchneider200 (1 review written)

The instructor was very encouraging. When errors occurred they corrected in a relaxed manner. The instructor was very patient and appeared not to mind to repeat things… Read Full Review

By Pass N Go Driving School Ltd

Written on: 28/03/2018

Hi there

Thanks so much for leaving us a review. I'm so pleased to hear that you enjoyed your lesson with your instructor and that they made you feel relaxed and supported throughout your lesson. We wish you all the best for your future driving.

Kind Regards
Pass N Go

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★★★★☆

“Brill”

Written on: 22/03/2018 by Keyon2 (1 review written)

It went well I had everything explained asked questions which was answered thoroughly had a laugh and was made to feel comfortable with any task I had to do … Read Full Review

By Pass N Go Driving School Ltd

Written on: 28/03/2018

Hi there

Thanks so much for leaving us a review. It's great to hear that you got on well with your instructor and that you enjoyed your experience with us. We wish you all the best with your future driving.

Best Wishes
Pass N Go

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★☆☆☆☆

“Disgusting ”

Written on: 22/03/2018 by Ballard442 (1 review written)

Booked my son first lesson waited 2 weeks for his first lesson to be told engine management light came on well they should have sent another instructor more like he doubled booked rubbish service would not recommend… Read Full Review

By Pass N Go Driving School Ltd

Written on: 27/03/2018

Hi there

Thanks for leaving us a review, we appreciate both positive and negative feedback. I do apologise that this is the experience your son had and that this is not as you expected. Unfortunately there sometimes are unforeseen circumstance when it comes to lessons and we always try to cover these if an instructor is unable to do a lessons but sometimes in areas of high demand we are unable to do this. We do hope that you will give us the chance to show you that this was unusual for us and choose to continue with us.

Kind Regards
Pass N Go

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★★★★★

“Autobots, roll out”

Written on: 21/03/2018 by Cecil21 (1 review written)

After one lesson my instructor gave me the confidence to drive on the roads and through town like i was a natural. Informative and supportive. One happy customer… Read Full Review

By Pass N Go Driving School Ltd

Written on: 21/03/2018

Hi there

Thanks for leaving u a review. It's great to hear that you got on well with your instructor and enjoyed your lesson. We wish you all the best with your future lessons.

Kind Regards
Pass N Go

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★★★★★

“Brilliant”

Written on: 20/03/2018 by Williams1985 (1 review written)

I really enjoyed my first lesson. My instructor debra ogra was fantastic went through everything made me feel comfortable and relaxed cant wait for my next one and many more after that… Read Full Review

By Pass N Go Driving School Ltd

Written on: 20/03/2018

Hi there

Thanks for leaving us a review. It's great to hear that you enjoyed your first lesson and that you are getting on well with your instructor. We wish you all the best for your future lessons.

Kind Regards
Pass N Go

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★★★★☆

“driving lesson and teaching review ”

Written on: 19/03/2018 by Karsone368 (1 review written)

I enjoyed my first lesson and the teaching is very good and very clam. … Read Full Review

By Pass N Go Driving School Ltd

Written on: 19/03/2018

Hi there

Thanks so much for leaving us a review. It's great to hear that you enjoyed your first and are getting on well with your instructor. We wish you all the best for your future lessons.

Kind Regards
Pass N Go

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