LCN Reviews

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“Scripting Support”

Written on: 16/06/2014 by Waddell123 (1 review written)

Generally had a good service from LCN and support staff respond politely and efficiently. However, over several years of use I have found LCN to be very slow at upgrading their scripting support on more than one occassion - so much so that it causes significant problems developing a site through Content Management Systems (CMS). For example, I use Joomla - one of the apps actually provided by LCN. However, the version of Joomla that can run with full functionality on the PHP version available… Read Full Review

Lcndotcom's Comment

Written on: 30/06/2014


I’m really sorry to hear of your disappointment with our services and specifically the speed at which we’ve updated them. There are a number of factors which may have contributed to such delays such as the complexity of our platform and the adverse effects such a change could have had on a large number of customers.

However, there is good news. We have now updated our PHP version to 5.3.28 which will meet the requirements of Joomla 3.0. We also put in place foundations to allow customers to switch between PHP 5.3.28 and PHP 5.4.4. The later functionality will be released in the coming weeks.

Hopefully these changes will help save you a lot of time and in the future give both yourself and our other customers more flexibility when using our hosting packages.

If there’s anything more we can do to help, please get in touch

Your team!

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Joejwall's Comment

Written on: 23/08/2014

Ok that was sorted but when I then tried to proceed I found that MySQL was also significantly out of date - how frustrating. Apart from needing to install extensions that require a more recent version (5.1 +) I am also concerned that support for the version LCN is using MySQL 5.0.95 ended on 10th Jan 2012 - over 2years ago!!!! This may give rise to security risks. I raise the matter with support on 26th June and was told why the delay but that work was "in the pipeline" and that I would be informed as to timescales once these were known. Here we are two months later and no news, no change, no further feedback - not good enough.

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“LCN used to be the best, but now outpriced by new...”

Written on: 26/03/2013

LCN needs to review their pricing to keep current and loyal customers going elsewhere as prices from comparable providers are cheaper by far, for the same services… Read Full Review

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“email facility terrible”

Written on: 18/02/2013 by LCN-email (1 review written)

The web hosting and support are good but badlly let down by the email service that is provided. E-mail message content configuration – only allows basic fonts. Out of the Office – automatic replies or forwarding for our e-mails not available. Signatures cannot be properly configured with the banners and fonts. Cannot import e-mails and folders from Outlook etc so you need to keep our old folders and use two different e-mail boxes. Pasting Photos, screenshots or special offers images… Read Full Review

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