Insure With Ease Travel Insurance Reviews

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Latest Reviews

★☆☆☆☆

“I wish I had never taken this policy out. I went to...”

Written on: 28/11/2015 by 176Cleveland (1 review written)

I wish I had never taken this policy out. I went to Corfu and unfortunately had to seek medical treatment. This was in 2013. I have been getting letters from debt collectors ever since. I called Insure with ease and they passed me to someone else, intana, then I was passed to a company called charge care. passed around and the insurance didn't even pay all of my claim. I still have debt collectors sending me letters saying I owe £200 that my insurance wont pay. I would avoid them and go with… Read Full Review

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★☆☆☆☆

“Procrastination a speciality”

Written on: 12/11/2014 by xnLevesque486 (1 review written)

The policy was one of the more expensive but the level of cover was good (Gold Annual Policy). We had to cancel a holiday due to health reasons. Submitted our claim via email and then two weeks later received a letter in the post asking for copies of things we had submitted in the email. In order to expedite matters we replied by email advising that as the booking was made via the internet the documents were electronic. Was then advised the originals needed to be posted. Wrote an actual… Read Full Review

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★☆☆☆☆

“Avoid at all costs ”

Written on: 03/07/2014 by Luke28 (1 review written)

Appalling, shambolic excuse of a company. Claimed for all luggage following armed robbery in South Africa. 3 months on I've not been paid a penny despite being over £5,000 out of pocket. I have been fobbed off with requests for further information, most of which is absurd (e.g. Why weren't you wearing your sunglasses at the time of the robbery; it was night time!) and once it is provided they will request four weeks to consider it. Despite using a third party claims handler, they continue to… Read Full Review

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★☆☆☆☆

“Yes, your not covered" read the small print"”

Written on: 16/05/2014 by Hogan221 (1 review written)

We shipped a rescue board over from Australia which was damaged beyond repair by the airline. On contacting Insure with Ease they quoted in exclusions section E we were not covered. At the bottom of this section they have a get out clause in small print stating "other articles of a fragile nature" This covers a multitude of personal property and therefore the policy is not worth the paper it is written on. Just another rip off company claiming they will protect you if things go wrong but who… Read Full Review

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★☆☆☆☆

“Nothing useful covered”

Written on: 09/09/2013

Insurewithease.com cover a whopping two types of item under their "personal possessions" title- jewellery and cameras. I lost my iphone on a trip abroad and when I looked at my policy again I saw I would only be covered up to £200 for a single item (I had thought it was a limit of £1500 due to their misleading text). I decided to ring first to check if that was the case as the value of the phone was £400 + and I did not want to send off a form and wait for a reply to come back saying I… Read Full Review

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★☆☆☆☆

“AVOID. Unprofessional. Cannot trust them. ”

Written on: 08/04/2013 by Shirleypc (1 review written)

I made a small claim for delayed flight leading to missed connection and small lost bag. It has been ten months since my claim. They cannot be bothered to reply to emails. The staff say they forward them on to the department concerned. Do not trust them. Insurance is important and something is not right with this company. several names. Insure with ease/Leisure1 Ancile Insurance. I would not use them again. … Read Full Review

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★☆☆☆☆

“Daylight Robbery”

Written on: 27/07/2012

I agree with the previous reviewer - DO NOT USE THIS INSURER! We paid £55 for our travel insurance for one week in Ibiza. Our bag was stolen and we claimed for about £90 in cash and £80 in property. The payout: £2.71 for each. There was no explanation of why the two amounts were the same. The property was subject to wear and tear - even the bag which was purchased the day before and cost more than the payout - but this cannot have been the case with the cash. We would have been much… Read Full Review

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★★★☆☆

“Made a claim as our flight was delayed, meaning we...”

Written on: 03/11/2010

Made a claim as our flight was delayed, meaning we missed a connection. And then had to be put up overnight until seats were available 24hrs later.
Initial our claim was turned down and I received some technical jibberish (not delayed 24hrs as the plane was only 4hrs delayed).
However, I wrote a polite letter back with the logical facts - ie landing 24hrs after expected and therefore was insane to suggest otherwise, and received a cheque with all we were entitled to.
Insurance cost £45, and we… Read Full Review

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★☆☆☆☆

“DO NOT USE! ”

Written on: 05/01/2010 by amysaunders (1 review written)

DO NOT USE!

I went away to the Philippines for 2 weeks and I had to claim for several things. The first flight back was cancelled and there were no more available seats anywhere else so I missed my next 2 connections. I needed to claim for another hotel for the night and also to change the next two flights (the airline of course paid for the first one) which altogether was about £200. I paid £50 for the best insurance they had to offer and they have given me £30! I had all the correct… Read Full Review

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★☆☆☆☆

“Total scam artists! I had a genuine claim, they lead...”

Written on: 15/12/2009

Total scam artists! I had a genuine claim, they lead me on for weeks asking for more information or proof. Only to eventually send me a letter telling me my excess ( which I knew nothing about ) was higher than the value of my things. What rubbish! My items lost and damaged were worth 5 times the excess. Do NOT use these insurers, they are scam artists!… Read Full Review

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