Evans Halshaw, Mansfield, East Midlands Reviews

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Latest Reviews

★☆☆☆☆

“worse servis ever they never fix my car for anyrhing”

Written on: 14/03/2018 by marekatsika (1 review written)

in the first month the used car had a problem for 5 times I went the car in tgeir servis but the problem persisted. finallt I took the car in an other servis and after that they fix this problem temporary after 4 months same again but they destroyed the cover of the engine . I wouldnt recommend this company to enybody worse used car ever and crab servis… Read Full Review

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★☆☆☆☆

“AVOID”

Written on: 12/04/2017 by CarolA1980 (1 review written)

Contacted regarding a used car, salesman took all my details for a finance application as well as a £100 deposit and never heard from him again! Contacted several times with no response so bought a car elsewhere. Horrific customer service!!… Read Full Review

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★☆☆☆☆

“Useless and incompetent ”

Written on: 12/04/2017

Called in today to get a price for a car on contract hire since a friend of mine recently had the same thing. I stated several times I don't want to stay and given the hard sell on a car I just want an idea of prices. After being given the Spanish Inquisition for half an hour and countless trips upstairs to 'crunch numbers' (even thought I had just asked for a price guide) I was then told that they didn't do contract hire? And tried to sell me another type of deal which was twice as expensive!… Read Full Review

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★★★★★

“Thought they was absolutely brilliant, our sales...”

Written on: 06/04/2017 by Maranda72 (1 review written)

Thought they was absolutely brilliant, our sales advisor was absolutely excellent, she couldn't do enough for us , made sure we understood everything before we signed for a new car, she even made sure we got our car on the day they said, even when she wasn't available one of the team went out their way to help us , couldnt be happier I would definitely recommend this company in oak tree Mansfield… Read Full Review

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★☆☆☆☆

“Wouldn't bother with them”

Written on: 03/02/2017 by DarrylYoung232 (1 review written)

Absolutely ridiculous, was told that we could pick up our car after a week of waiting, no phone calls the day we were meant to collect. So I rang to be put through to the manager, who is safe to say is arrogant with little to no personal skills at all. Low and behold there was a problem. Took in the relevant information he said he needed, for my partner to be spoken to like dirt by the same man. Heard nothing for over a week, I had to contact them to be spoken to like a complete idiot and the… Read Full Review

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★☆☆☆☆

“Attention to detail”

Written on: 07/11/2016 by diRamsey417 (1 review written)

Went to view '07 Mazda MX5 so booked a slot online and posed a few questions relating to service history/MOT. On arrival, the salesman on duty wasn't aware of the booking, despite a confirmatory email from the dealer. He couldn't provide the info requested, was told that MOT history and service history could be viewed online so, in effect, no attempt was made at answering basic questions relating to the car. Viewed the vehicle, the interior of which was filthy and in a poor state, despite it… Read Full Review

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★☆☆☆☆

“Sexist, expensive and rude”

Written on: 13/06/2016 by hzCassidy8 (1 review written)

We visited at the weekend to look at a used car. We tried to get details about the car before traveling the hour+ journey and it was like pulling teeth to get any information. When we arrived the salesman started talking to my fella and completely ignoring me. He only started talking to me when he was informed that the car would be for me. Then, he asked me what I would be using the car for! He hadn't asked my other half what he would use his car for. Not impressed. As all this was going on he… Read Full Review

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★☆☆☆☆

“went to sell my car”

Written on: 20/05/2016

I made an appointment with the car buying team to value my car with view to a possible sale. Turned up at the showroom only to be told that none of the car buying team were in. The details and test drive was conducted by one of the salesmen who seemed fairly impressed and said he would pass on details to the car buying team when they were in, that's the last I heard. I chose this way to sell the car because I didn't want to be messed about by people not turning up, turns out Evans Halshaw are… Read Full Review

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★☆☆☆☆

“Evans Halshaw Mansfield Terrible Manager.”

Written on: 27/03/2016 by McMahan285 (1 review written)

Having just bought a 10.5k car from this garage we were offered nothing more in their so called deal than a cup of terrible machine made coffee. There was no fuel in the car there was no tax offered and not even a full years MOT given. Astonishing but because the deal had been done over the phone with my eagar 19 year old son and we had driven over 450 miles to get this car, they sold him warrentry charged him for the checks on the car including the outstanding finance check another £100, the… Read Full Review

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★☆☆☆☆

“deceived over car spec and over the warranty and no...”

Written on: 08/03/2016 by asifparekh86 (1 review written)

i purchased a 3 years old Toyota verso car for 9 grand and was mentioned about cruise control in the description when took the delivery the cruise control wasn't there also i was offered a two years extended warranty which i purchased but then i come to know that the car already have 14 months warranty left by Toyota which i informed them before i picked up the car and they said don't worry your warranty will start after manufacturer warranty expires i asked for correct dates on documents and… Read Full Review

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★☆☆☆☆

“Do not buy a car from Evans Halshaw Citroen Mansfield!!”

Written on: 25/09/2015 by Alenaq146 (1 review written)

I bought a used car and warranty from them and it was a total nightmare from start to finish. The salesmen appear to be nice and professional whilst trying to sell you a car, but don't let them fool you. They add charges without telling you, change interest rates and conceal faults. Once the deal is done then they don't want to know. Their approach is to use attitude and aggression in an attempt to make you go away. The warranty is not worth the paper it is printed on. They sold me a car which… Read Full Review

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★☆☆☆☆

“Disgusting practice”

Written on: 18/07/2015 by TaylorMcDonald (1 review written)

Pre-booked a test drive of a used vehicle. Had the booking confirmed twice by them calling me. Arrived looked around car, when salesman went to get keys for test drive I was informed some one had just booked an appointment over phone and payed a deposit over phone without seeing car. I was then refused the test drive that was previously booked. disgusting business practice… Read Full Review

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★★★★★

“Mansfield Citroen - Excellent.”

Written on: 15/05/2015 by CalStevo. (1 review written)

My experience with Evans Halshaw Citroen was great! I was greatly looked after by their members of staff. They was very professional at all times and I could talk to them without all the seriousness of business and actually have a laugh. They rang to tell me when my finance had passed, they rang to tell me that my car had arrived at the branch, they rang me when they'd finished spraying the alloys and when the car was ready for collection. At all times they kept in contact very well, and kept… Read Full Review

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★☆☆☆☆

“Misleading prices and hidden charges”

Written on: 15/12/2014 by Millernw273 (1 review written)

We went to look at a vehicle from Mansfield Evans Halshaw with serious intentions of buying. Unfortunately, we had to walk away as the salesman was unprofessional and there were 6 hidden charges on top of the screen price - 3 of which were compulsory and adding up to a grand total of £520 on top of the screen price!!! We were given an insulting price for our vehicle and was told the reason for this was because they would need to spend nearly a £1000 on it.....not good as these works have been… Read Full Review

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★☆☆☆☆

“Please please avoid this Company”

Written on: 23/09/2014 by Yeseniau474 (1 review written)

Something very dodgy with this Company. I hope Trading Standards take them to task. Learnt a hard and expensive lesson but it could have been much worse… Read Full Review

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★☆☆☆☆

“FINANCE RiP OFF”

Written on: 14/06/2014 by MPS36 (1 review written)

After agreeing to purchance a brand new 107 offered several over the top finance deals when showing the salesman a deal offered by pentagon he initially said it was impossible to get one at this price anywhere in the country then after several ins and outs to the office with his manager he looked at my phone which had the deal on it and agreed to do it for the same . When my wife went down to sign and pick the car up they had changed the interest rate again and said that was the deal if we… Read Full Review

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★☆☆☆☆

“POOR SERVICE & COMPANY DON'T EVEN THINK OF BUYING FROM...”

Written on: 01/05/2014 by SMITH1982 (1 review written)

my father purchased a car from citroen mansfield and paid full price £12,000 yesterday he took the car in to get the brakes looked at as they were sqeeky and was told this is normal i personally have been in the trade for over 10 years and know that this is not normal its due to something interfearing with the brakes and causing unnessasary wear to the car although this does not affect the performance of the brakes in time this will and will cost money to sort out and is UNESSASARY. this… Read Full Review

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★☆☆☆☆

“Disgraceful Company- rotten to the core”

Written on: 20/08/2013 by Butterflies78 (1 review written)

After what can be described as a terrible and emotionally draining experience for my husband and I, I plead to all potential customers wanting to purchase from this dealer not to even bother. Our story We had a finance agreement from evans [email protected] Chilwell but seeing a great car at Mansfield off we went very excited on my husbands only day off for the week. The first salesman was very nice although we has to seek help- then having a peek at the other plots there (3 very close to one another) We… Read Full Review

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★☆☆☆☆

“Very poor customer service”

Written on: 04/08/2013

Bought my car from Evans Halshaw a week ago 26th July and to say they are rubbish is an understatement !! part exchanged a 2.0 51 plate focus Ghia they went over that car with a fine tooth comb they wanted it to be fully serviced they wanted two keys has it costs them £150 to get a new one. On receiving my car work was not completed as they said it would scuff on bumper and stone chips on bonnet, I've only got the one key and no owners handbook, you cannot get through on the phone its always… Read Full Review

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★★★★★

“Amazing ! Highly recommend. ”

Written on: 23/05/2013 by Aldiss (1 review written)

Ignore the rotten review from 2007 for this car dealership Evans Halshaw in Mansfield , things have obviously changed for the better, much better! My daughter bought a "run about car " for £3200 , so not a massive sale for them ! At the time the service given to us was very good, they were helpful and friendly, they pride themselves on giving very good prices, so don't expect to do lots of negotiating because they really do offer their cars at excellent prices. We had spent a lot of time… Read Full Review

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