We Buy Any Car Reviews - www.webuyanycar.com

★★★★☆
4.4 / 5
90% of users recommend this
  • Customer service

  • Value For Money

Comment from Review Centre

webuyanycar.com take customer service very seriously and strive to always deliver a fast, safe and fair service to every one of our customers nationwide. Our social media team read every review about us online to help and thank our customers and use the feedback to improve everything from our website to our branches. Please help us to do this by leaving the name of the branch you visited or name of the buyer you dealt with. If you would like to get in contact directly please email us at SocialMedia (at) webuyanycar.com. Please note no webuyanycar.com staff will every leave a comment online without making it clear that they work for the company.
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Latest Reviews

★☆☆☆☆

“Terrible company.”

Written on: 22/10/2021 by Moodyad71 (1 review written)

Avoid like the plague. Had to take the whole family on a two hour round trip to be told that although my car was in very good condition and they couldn't point to any fault or damage whatsoever, the computer told them to offer 20% less than the online quote. Utter disgrace. You'd be better off driving your car into a canal… Read Full Review

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★☆☆☆☆

“NIGHTMARE EXPERIENCE! DO NOT USE THEM”

Written on: 13/10/2021 by sabahs (1 review written)

The worst experience ever! I sold my car to wbac and its been a nightmare from hell, I booked my appointment online and took a day off work to drop my car off to a branch in feltham, when I arrived there was one member of staff in a small makeshift office in the middle of a cinema car park, as I pulled up the chap came out looked at the car, and then couldn't find the vehicle on the wbac system which was odd as I had already been given a price online. wbac could not find my vehicle on their… Read Full Review

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★☆☆☆☆

“Online offer of £14k and when I went to them offered...”

Written on: 11/09/2021 by multipla70 (1 review written)

Done online valuation on my 65 reg plate Mitsubishi outlander phev mentioning the passenger side door dent and got a quote of £14141. Went to their location next day any guy offered me £8k saying I done twice/year Mot so the car is minicab car. Told him he's wrong and he's got wrong information. As an Interpreter I'm driving a lot up and down the country and I'm sharing the car with my wife so to make sure we are safe and rely on the car I'm doing the mot twice/ year. I just found out with… Read Full Review

Rac1234's Response to multipla70's Review

Written on: 13/09/2021

Thanks for sharing your thoughts on We buy anycar.com.
I had a similar experience with my car.
Offer was good, until I got to the garage.
Then very low price actually offered.
Don’t waste your time and energy with this company.

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★☆☆☆☆

“Appalling company with questionable practices”

Written on: 22/08/2021 by Vim2000 (1 review written)

Absolutely disgraceful company with misrepresented pricing and bad business practices. They need to be investigated and held to account. Hope BBC does a panorama investigation and expose their unethical business model. Management should be ashamed of appalling practices! Avoid at all costs… Read Full Review

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★★★★★

“Exceeded our expectations”

Written on: 09/08/2021 by RashadAdkins (1 review written)

Received our valuation, £2500 higher than main dealer gave 2 years ago!!! Thought it was too good to be true but went along anyway. Offered us nigh on the online valuation. Process was very simple and efficient. Staff member in swindon kembrey Park extremely professional and polite. Paid for quick payment on Friday at 17.30, money in bank on Monday at 8.00am. Could not fault them. Granted our car was in excellent condition with FSH. Would highly recomnend… Read Full Review

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★☆☆☆☆

“Total waste of my time and theirs, The online...”

Written on: 11/07/2021 by Garbolino29 (1 review written)

Total waste of my time and theirs, The online valuation of my car was £7200 which was a bit less than I was looking for but would of taken the hassle out of selling the car privately, So I made the appointment on line and within 5 minutes I had a phone call from a guy confirming the location, time etc and having a general chat about the car in question, all good or so I thought, 4 days later I was at the Peterborough branch at my agreed time expecting to be offered something close to the… Read Full Review

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★☆☆☆☆

“Want to receive an insulting offer for your car?”

Written on: 25/06/2021 by Jordanu359 (1 review written)

Want to receive an insulting offer for your car and have your time wasted. This is the place for you! Unfortunately this company are time wasters who use the old "bait and switch" method of business. We were offered an acceptable amount on the website and despite being 100% honest and detailed in the descriptions to allow them to quote accurately received a very much lower quote after inspection. The 1st quote they give you is clearly to hook you in then the inspection process is just an… Read Full Review

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★☆☆☆☆

“LOWERED QUOTE BY $5000 ON ALMOST NEW VAN”

Written on: 29/05/2021 by KayleighLewis97 (1 review written)

Gave on line quote then lower it by $5000 on van with 8400 miles with monroney label. Keep saying its a different vechile. This van is in high demand i had the only one forsale in the state. I drove the van down the strret to a dealership who gave me more and they had the van sold before the ink was dry. They are no good to deal with. I made sure we were on the same page before starting the process and over 30 minutes later they changed the agreement… Read Full Review

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★☆☆☆☆

“Very disappointed in my first dealing with...”

Written on: 08/05/2021

Very disappointed in my first dealing with webuyanycar.com. Selling a 2009 Fiat Panda (69000 miles), valued at £1140 but in the recent MOT which was passed, a few advisories were listed and I had these priced at a local garage for a total of £350. I lowered the price to £790 as a result. The car was otherwise in excellent condition. I went on the webuyanycar website and I was quoted £719. I drove it 20 miles to the nearest webuyanycar centre,and it turned out to be an exercise in how much… Read Full Review

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★☆☆☆☆

“Poor Customer Service”

Written on: 03/05/2021 by terrybarrow (1 review written)

I thought I would try out WBAC and arranged for a valuation. After booking my appointment online on Sunday 2nd May 2021, I received a phone calls from a very polite man. Shortly after, I received another phone call from a different man just checking I would hold my appointment at 12.40pm on Monday 3rd may 2021. On the 3rd, I drove over to a portacabin where my meeting was arranged around 36 miles round trip. I go there at the right time (12.40pm) and waited outside together with another… Read Full Review

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★☆☆☆☆

“Shocking”

Written on: 16/03/2021 by Tommy7 (1 review written)

Sold my car a few weeks ago for under 2,500 the rubbish they say to you about minor details on your car just to get the price down for themselfs then i see my car i sold them on a car sales site for 6,500 so looking at a big profit of over four thousand pound with nothing done to it but a wash and a polish is pretty disgusting if you ask me webuyanycar.com… Read Full Review

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★☆☆☆☆

“Leytonstone branch”

Written on: 16/02/2021 by Galin40 (1 review written)

I think I’ve just met the worst customer service advisor ever! So I arrive on time, he glances over but does nothing! I enquire and he tells me he’s busy. He then says unless im selling today ‘go away because I don’t want to waste my time (I have every plan to sell today!)’ he then spends 45 minutes dealing with someone else with no appointment. They know each (fist bumps, hugs and lots of bruvs). I ask him for a time frame and he says ‘ I’m busy, what are you going to do about… Read Full Review

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★☆☆☆☆

“disappointed”

Written on: 28/12/2020 by 43Spence (1 review written)

hi my name is Heetan , I had a valuation online for a BMW convertible anyway online valuation was £6000 , but when i got there they offered me £2000 they said the wheels where scratched, they reduce the price far too much when you get there and start to find faults, they won't give you a fair price you would be better off selling privately. I felt that they were hoping people were desperate for the money. it was the second time i went to there with the same car over thae last 6 months , he… Read Full Review

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★☆☆☆☆

“STAY AWAY”

Written on: 14/09/2020 by Unrestincinti (1 review written)

Webuyanycar has one agenda To obtain your vehicle for little of nothing. STAY AWAY… Read Full Review

Unrestincinti's Response to Unrestincinti's Review

Written on: 14/09/2020

Webuyanycar valuated my vehicle at $975.00, at the branch after the inspection the price offered for my Nissan Pathfinder was $200.00.

I literally went two block from the webuyanycar facility and sold the vehicle for $2000.00.

Oh,
P.S.
The little iPad that they used to look underneath the vehicle to point out structural rust corrosion,
The facility two blocks away had a lift that they put the vehicle on and raised the vehicle for inspection and they did not find nor did they mention anything about structural rust.

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★★☆☆☆

“wast of time”

Written on: 23/08/2020 by KristopherMeadows (1 review written)

offered 18245 for my kia 2018 gt got to Manchester fort. man walk round car said car had had a respray on the bumper, load of rubbish. said doth front doors were chipped rubbish one wheel slight scuff agree can back with 16600. when i told him i wanted that for cleaning it. and he was having a laugh. he then came back with 17250 what a surprise still 1,000 below valuation price were do they get these inspection people from my car has never had a respray from new no dents or chips don't use… Read Full Review

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★☆☆☆☆

“DON'T WASTE YOUR TIME”

Written on: 12/08/2020

Online offer was £1445; but once you get there they offered £800...the slightest mark is classified as 'body work'. Terrible customer service; and kept us waiting an hour for our appointment. We obviously left with our car and sold privately for more than their original offer… Read Full Review

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★★★★★

“Brilliant ”

Written on: 16/07/2020 by Mandysus (1 review written)

I’m so pleased with the price I got for my car, it was so easy & quick. Highly recommended. The young man was friendly & fair… Read Full Review

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★★★★★

“Great service”

Written on: 28/03/2020 by Hatchy616 (1 review written)

Great service, and helpful friendly staff… Read Full Review

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★★★★☆

“Quick , easy and simple. ”

Written on: 28/03/2020 by Pmachado (1 review written)

Very simple and easy to do, great staff at colliers wood site. Thank you very much to we buy any car. … Read Full Review

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★★★★☆

“Quick, efficient service ”

Written on: 26/03/2020 by Hewittrs158 (1 review written)

Pleased with the service. The value was a little less than I was given on the value this was due to what's happing at these terrible times I was told. Email was dealt with very quickly. Overall pretty good… Read Full Review

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