written by Tanvetanna on 16/09/2023
They offered my TOYOTA AVENSIS automatic 2012 Plate car runs and condition perfectly excellent for £1995 which is actually at least £500 less than current market price but I wanted to sell it quick. I took it there. one of them checked this and that, forcing himself to find false issues to price it down. It’s got full service history as well. After all of that, they revalued the car £678 !!! Really really annoying !! proper deceivers !!! Selling it privately now. If you are selling cars please find buyers who can come to you and waste their own time not ours. Good luck ????
written by Neptuned on 12/09/2023
Very helpful, professional and friendly service extremely pleased with the results Took my car to the Enfield branch In a bit of a fluster but was helped by a lovely young lady Who made me feel reassured Thanks
written by Blairpp246 on 26/06/2023
I sold two cars in the last 3 months and this company underpriced one by 20% and the other by 36% against others in the market like cazoo, Motorway and Auto trader. As it turned out the actual prices I revived for the cars was pretty close to the other evaluations. Either they are dealing with mugs who don’t take care to get comparison pricing or they are missing out on a lot of business.
written by BottleofWater on 22/05/2023
I sold my car with WBAC at the West Norwood branch with an agent who was very helpful and I would recommend them. Their valuation was higher than other competitors.
written by VanessaDonnelly374 on 04/05/2023
My wife got an online quote for £8.2k, when she took the car to the appointment in Bath, the assessor knock down the quote to £7.6k because the front bumper needs to replaced but it was only a small scratch, and also need to pay admin fee £75 before going any further. Disgusted how they tried to take her for a ride. So she tried Carwow, same photos and description, auctioned with reserve price £8.3k and successfully sold to a motor trader for the reserved price who inspected the car before paying and agreed front bumper just a small scratch. Wife got full amount of £8.3k (no fees) and money in her bank 5 mins after dealer checked car. So thank you webuyanycar for pushing her to get a better price elsewhere and we leave you with the following message "I sold my car but NOT to webuyanycar".
written by Gregory409 on 01/05/2023
Got a value on my van, booked appointment, arranged someone to pick me up from Stoke. Got there, mysteriously my immaculate 18 month old van, with 8700 miles on it dropped considerably in price overnight. A complete waste of everyone’s time. I told them the day before on the phone, not to play silly f….ers. An interesting experience, I imagined this was going to happen, and was proved right. It’s rather like selling windows 20 years ago, they ‘close you’ via a phone call before. Several texts, then, you have all your documents ready haven’t you? Arranged a lift? Cleaned the vehicle? Then you get into a position of feeling you should accept the offer. They are trading on people’s desperation, and are basically begging cars at less than ‘bottom book’. When he made a play of the one very minor mark on the vehicle, I did mention the towbar it has that is extra? The virtually new ply lining inside. Shall I remove them? What these people want is a brand new vehicle, when they are actually buying second hand ones. It’s hilarious really!!! When I challenged the person, who was 25 minutes late for the agreed time, and mentioned a review or two he said ‘crack on mate!!!’ and wandered off. So here it is….forget these people, Pay £30 and put your car on autotrader!!! These people are complete clowns!!!
written by JudahMooney on 19/04/2023
BEWARE STAY CLEAR!!! I have given 1 star because I can't give any less. I had my vehicle assessed by We Buy Any Car this morning. The vehicle is well maintained, has some service history and is what anyone would assess as 'good condition' for its age. I was given an online valuation of £1505, but when assessed by the 2 employees of We Buy Any Car, they tried to insult my intelligence by offering just over £500!! This vehicle is worth in excess of £1800 so, in my opinion, I am unsure if they attempted to try and trick me because I am female, or just because they think they can! They tried saying the vehicle wasn't an Ecotec engine, but in VERY LARGE LETTERS on the engine...it says EcoTec! This kind of exploitative practice is totally unprofessional and totally unacceptable from any company, but even more so from a well known organisation who people place their trust in to give a fair and accurate price for their vehicles. The Chesterfield branch of We Buy Any Car - shame on you! And I will be logging a formal complaint after I have finished this review!
written by Wescrewanycustometdotcom on 03/04/2023
The online quote was accepted. On arrival at the office the car value was downgraded by 30% due to having non existent damage . Complete waste of time , All cars sold this way go to auctions so might as well cut out the we screw every customer and take it yourself or sell private .
written by KadynSpears on 23/03/2023
I recently got a valuation of 16,550 for my car which was in immaculate condition inside and out. When I arrived the guy didn't even have the correct car on his laptop and then proceeded to tell me I would only get low to mid 13,000 for my car. Needless to say I never gave him my car and went to another car dealer where they gave me 16,000 which it was well worth. This was about 3 weeks ago. Today I got an email from them saying my car is now worth 17,600 would I like to make an appointment. Haha don't think so wouldn't go near them with my great granda's wheelbarrow. Joke of a set up.
written by Jaylynn119 on 07/03/2023
I sold them my car and they charged me £25 to have next day payment following day they called me saying we have changed our mind come and pick your car up do not ever trust them
written by Leo_tro on 03/02/2023
If I could give zero or minus I would, total clowns, pricing the car on line means nothing, took the car to local office (selly oak) and the muppet there agreed the car is mint but after speaking to another one decided to knock the price down from £14,385 to £9250. Absolute sham of service, I’m shocked how these people are allowed to operate. BIGGER SHAM IN THE TRADE.
written by Daleymy189 on 20/01/2023
I so wish I could give this gawd awful company a minus star review. I inputted all my details CORRECTLY. Got a preliminary valuation from them, as I k ow this could change due to market value. I also got another email from them increasing the offer. Again with the CORRECT details of my car. I made an appointment to go get it looked at, i had to change the appointment, due to having to take my dog too the vets, I recieved a message to say I had been given an appointment at another branch. Even though I had asked for the first branch. But I thought no problem, I will still go, anyway I turned up, slight early, glad I did. As I was made to wait half an hour before the persons tablet had updated his location, as it was logged onto another branch. So he was unable to start the paperwork with me. He then had to ring his tech people to ask a few questions, as for some reason, he could not find my car in the system. As he was on loud speaker, I heard the man on the phone tell him, it was because I had inputted the wrong details, hence why he was having trouble. I did point out that I was not an idiot, nor incompetent, and had recieved a few emails with my correct details on it, along with the offer. So this what his tech guy had said was incorrect, I also got told that due too this, I would only be offered an absolutely pathetic offer. The whole shambolic experience, has made me NEVER EVER, want too deal with these guys again. I highly reccomend anyone to NOT USE, this company. They are a set of incompetent folks.
written by AbigayleCoyne496 on 07/01/2023
Went to firm up a last minute offer as previous offer very low and couple of days later a second offer of 3,500 more was given. Due to first offer being so low a deal had been reached with new car dealer and second offer was too good to miss without checking Felt we had obligations to new car dealer as deal had been agreed but new car dealer was willing to match wWe buy any car dealers second offer Whilst in office in Leicester the gentleman was polite until we made a decision to go with the dealer matching the price offered at which point he became very aggressive and rude I have sold cars to we buy any car before but will not use them again for this aggressive behaviour was not helpful or nice to be involved in WATCH OUT
written by SawyerKearney on 10/12/2022
I made contact online with Columbus Ohio location. A guy who identified himself as branch manager confirmed my Thursday 11:00 a.m. appointment. I then received an email from a branch manager, offering a professional home visit for me, to save me the trip. I called in to accept the home visit proposal, she was off that day. I replied to her email to confirm. Next day I phoned in again to verbally confirm this, and was told they would not do such a visit, no reason given. Other manager says she made a mistake in this matter. I've lost confidence and trust in this outfit, and took my business elsewhere. Maybe it's minor, but first impressions are telling.
written by DavidMG2 on 13/11/2022
Sold my 13 year old Tourneo Connect at the Clitheroe branch. Very please with the valuation, much more than a dealer p/x offer. Money paid into my bank on time. GREAT member of staff. Would recommend that anyone should try webuyanycar. If you do not like the valuation just walk away, it will not cost anything. I WILL be back!
written by cbBaldwin347 on 18/10/2022
Due to personal circumstances, my 5 year old car (15K miles) has been garaged (SORN) for the past 2.5 years. I decided to sell the car and got an offer on the WBAC website of £12,120. At the branch, however, I was offered only £6,000 because "the car did have a MOT history". Complete rubbish of course. Don't trust these people. They will take you for a ride.
written by andrewhz on 20/08/2022
We buy any car based at Matalan. Very easy experience to sell,young man very friendly and pleasant, however offered £636 less for a few very minor stone chips on the lower bumper and literally 2 on the bonnet,this is on a 9 year old car? No one will expect perfect, as new bodywork on a 9 year old car
written by on 26/05/2022
I can understand a valuation being lowered if a fault is found with the vehicle, but to spend 30 minutes inspecting the vehicle, finding nothing wrong, but still offering £500 less than the original offer is wrong and wasted my time. I will not be using them again.
written by Cahillyb333 on 07/05/2022
My car got evaluated £15,500 at webuyanycar Wimbledon, I sold it for £17,500 (2k more!) to We Want Any Car a week later! Always quote competive. £2k is a big difference.
written by Scootrandy on 30/04/2022
Got a valuation on my car of £6300 went to Arnold Clark they gave me £7500 not much difference eh , wouldn't sell them a wheelchair.
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