Viagogo Reviews - www.viagogo.co.uk

★★★☆☆
2.9 / 5
51% of users recommend this
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Viagogo - www.viagogo.co.uk
Viagogo - www.viagogo.co.uk
Viagogo - www.viagogo.co.uk
Viagogo - www.viagogo.co.uk

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Latest Reviews

★☆☆☆☆

“See Viagogo's email responses below:”

Written on: 09/12/2017 by davidseibel (1 review written)

So many bad reviews Viagogo closed their Google reviews!! Read Viagogos direct email responses to my complaints pasted below: I purchased Real Madrid soccer tickets. Viagogo consistently tells stories about true ticket availability. They overprice their tickets by more than 3-4xs face value. I bought 6 tickets that were shown on the seat map to be in the center of the field together. The seats were not together, behind the goal in the last row and 3rd to last row!! When I complained to the… Read Full Review

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★☆☆☆☆

“WORST TICKET RESELLER”

Written on: 03/12/2017 by robuc1 (1 review written)

This is by far the the WORST ticket reseller I have ever dealt with. I bought 2 debenture seats to Wimbledon 2017 received 2 tickets on the second LAST (highest) row in the arena. Ultimately, after my credit card company challenged them, they refunded the tickets, but not the cost of shipping ($140 from Canada to England) the tickets back to them, which they promised in emails to refund as well. I have repeatedly sent reminders emails to them and their response was, "Be patient, it takes time… Read Full Review

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★☆☆☆☆

“What a rip off”

Written on: 01/12/2017

Bought tickets using this site paid £66 per ticket plus fees when tickets arrived they had a face value of £35 each I contacted them about this they said that this was what I had paid for as. The reality is that I will never ever use them again on two tickets the overcharge is £62 and that’s without their booking fee. Feel very dissatisfied with their response and that I have been overcharged… Read Full Review

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★☆☆☆☆

“Rushed and fees not clear”

Written on: 27/11/2017 by Jasonhudson142 (1 review written)

The first thing about this company is they only give you 8 minutes to complete your order. This has the effect of rushing you through each screen as the timer is ticking along. I completed all my details but there was no summary screen confirming the final amount before confirming payment. It was only after I'd entered my bank details and was told that I had been charged £66 per ticket booking fee that I had any idea about the booking fee. I tried to make a complaint and asked for my money… Read Full Review

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★☆☆☆☆

“Disgraceful, Dusgraceful, Disgraceful.”

Written on: 21/11/2017 by Morenovl145 (1 review written)

£33.75 ticket for Marilyn Manson just received - cost my teenage daughter £95!!! Do they know how long it takes a kid to earn this amount of money (do they care)?? Nothing made clear when buying. ALSO, they changed the date & venue. This has completely taken the shine of this for my daughter. Please, Please tell your friends not to go near this bunch… Read Full Review

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★☆☆☆☆

“buyers beware”

Written on: 21/11/2017 by O'Sullivan465 (1 review written)

I typed Tim vine tickets into my search engine and this company appeared first. I mistakenly thought I would be able to buy my tickets from them at the usual price! It wasn't until I researched afterwards that I'd paid £142 for two tickets that were still available at the venue for £24 each! Emails we're ignored or I was told to re sell the tickets on the site. This site offers one of the worst buying experiences I have encountered. This site needs to be closely regulated and takes advantage… Read Full Review

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★☆☆☆☆

“Absolutely rip off”

Written on: 14/11/2017 by Lindsay232 (1 review written)

I recently purchased tickets for Alison Moyer concert and paid three times the face value of the tickets this was not made clear on the purchasing web site have told all my friends not to use this site… Read Full Review

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★☆☆☆☆

“Just received my £30 tickets from Viagogo, where the...”

Written on: 13/11/2017 by Jadez263 (1 review written)

Just received my £30 tickets from Viagogo, where the ticket price was £58 each, I have been charged £162 for this privilege by this company and would like to know how the company still manages to operate? I have just been told I may not be allowed entry to the show I have purchased tickets for this evening. I have given these unscrupulous people one star which is far more than they deserve. Just look at the reviews. ********PLEASE, PLEASE DON'T USE THIS VILE COMPANY********… Read Full Review

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★☆☆☆☆

“ i bought tickets for a disney on ice event and...”

Written on: 16/10/2017

 i bought tickets for a disney on ice event and showed up to the event with my kids to the disappointment that it was cancelled. No emails, no phone calls, no answer… Read Full Review

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★☆☆☆☆

“No confirmation, No Tickets, No replies to emails NOTHING!”

Written on: 11/10/2017 by Julieanne206 (1 review written)

ok I spent over £300 for 3 tickets for this Friday 13/10 Little Mix Concert in Birmingham, Money went from Credit Card early this year, credit card statement sent to Viagogo.... No order confirmation no response to Any emails, you can not get through on Telephone or web site as no order confirmation number has been sent and no one to help! How can you run a business like this, no one can get through, you take peoples money then don't even acknowledge receipt, not sure that this will create a… Read Full Review

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Andiamo's Response to Julieanne206's Review

Written on: 01/11/2017

Have you checked your Viagogo account to see if you have actually bought the ticlets? That should show your order number.

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★☆☆☆☆

“ EXPERTS”

Written on: 06/10/2017 by Makenzie84 (1 review written)

Ordered tickets for a concert from this company, specified a section and level in the arena, they confirmed only the level and then added extra costs without advising me. No way to alter tickets, they cannot tell me where the seats are located in the arena until they are issued by some fictitious supplier 3 days before the date of the show? too late then to complain.Best advice DO NOT USE THIS COMANY,   How do we stop them?… Read Full Review

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★☆☆☆☆

“NO TICKETS AFTER PAYING 9 MONTHS BEFORE EVENT!!!”

Written on: 02/10/2017

I am very passionate about sharing our displeasure with this ticketing agent. We bought 4 tickets($1400 total)back in Nov. 2016 for the recent Bruno Mars concert in Charlotte. After waiting 9 months, we still had no tickets 24 hrs prior to the concert. Only to receive an email that the seats that we purchased were not available. They offered 4 "other" seats to replace them...these seats were located BEHIND THE STAGE! To compensate this disappointment, they offered a $175 rebate. REALLY???!!!… Read Full Review

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★☆☆☆☆

“Viagogo - NO NO NEVER AGAIN”

Written on: 30/09/2017 by SuzetteP (1 review written)

Recently bought tickets for Stones gig in Barcelona 27.9.17 from Viagogo. We paid nearly £100 each in admin fees which you don't get to see until AFTER you've confirmed you want to pay for the tickets - so way over the ticket price value. Once we bought them we were told we had to telephone someone in Vienna who had the tickets for us. He (the chap in Vienna) then told us he'd meet us on the day of the gig to give us the tickets. We flew from the UK on 26.9.17 very worried we were not going to… Read Full Review

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★☆☆☆☆

“100% Gauranteed tickets? I think not! ”

Written on: 23/09/2017 by johnbennett57 (1 review written)

Viagogo claim to sell 100% guaranteed tickets, but this is a lie. I paid huge money for front row tickets at the World Darts Final on Jan 1st, and have just been told their was a mistake and our tickets are actually for the tiered seating at the back instead. Angry? Disappointed? Disgusted? Yes, all of the above and much more. Viagogo are looking like a bunch of unscrupulous ticket touts today, not a major ticket agent. Do not trust them, if you want guaranteed tickets go elsewhere… Read Full Review

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★☆☆☆☆

“DO NOT TOUCH THESE AT ALL”

Written on: 22/09/2017 by erDodd453 (1 review written)

The worst experiencein buying tickets and the total cost for 2 tickets was €227 and I have still not received tickets to be downloaded. I have just checked and could have purchased the same tickets on Ticketmaster for a total of €107.  I DONT EVEN KNOW IF I WILL RECIEVE THE TICKETS AT ALL… Read Full Review

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★☆☆☆☆

“Exorbitant fees & Extras”

Written on: 21/09/2017 by gb88 (1 review written)

Bought two tickets for Sarah Millican at £49 each. They added £36 booking fee which I thought was excessive. Now I have printed out the tickets, they are £27.50 tickets! So in addition to the price of the tickets, they have added 147% to the cost!!! Wish I had read these reviews first!… Read Full Review

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★☆☆☆☆

“As I write this, I am awaiting the refund of around...”

Written on: 20/09/2017 by AMBER-LAUREN (1 review written)

As I write this, I am awaiting the refund of around £242.04 to my bank account. This is the amount I was overcharged for 2 tickets which arrived this morning with a price tag of £22.50 each. I am hoping to write a more positive outcome in another review if I get my money back… Read Full Review

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★☆☆☆☆

“Autumn international tickets”

Written on: 18/09/2017 by Young242 (1 review written)

i bought and paid for 2 tickets, was given the order number, a little bit overpriced but it was fine as we really wanted to go so didnt mind the ectra. The next day Viagoga cancelled the tickets and said they hadnt take the payment of £198 they did, and 5 days later still waiting for the money to go back into my account!!!!! Cant speak to anyone!… Read Full Review

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★☆☆☆☆

“Cancelked ticket”

Written on: 17/09/2017 by mtBerry352 (1 review written)

Ordered 3 tickets, only 2 arrived, tried to ring them but was put through to an automated answerphone telling me to email. I emailed them to explain what had happened & just got an automated email back saying they'd recieved email. Eventually was able to speak to someone 3 days before my event. Was told they couldnt get my 3rd ticket & i had to send the other 2 back before the event or i wouldnt get my refund. Id booked a hotel & train for the event & now i have had to cancel my hotel & train &… Read Full Review

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★☆☆☆☆

“Utterly useless ”

Written on: 14/09/2017 by glenkgeorge (4 reviews written)

Their courier service is useless. When tickets weren't picked up they refused to engage in trying to remedy the problem, cancelled the sale (meaning the buyer also didn't get the tickets) and then charged me £60, debiting my card before telling me. AVOID THIS SITE LIKE THE PLAGUE!!!… Read Full Review

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