Viagogo Reviews - www.viagogo.co.uk

★★★☆☆
2.9 / 5
50% of users recommend this
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Viagogo - www.viagogo.co.uk
Viagogo - www.viagogo.co.uk

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Latest Reviews

★☆☆☆☆

“Refused replacement for lost tickets”

Written on: 08/06/2018

I purchased 2 over priced tickets for David Byrne which have been mislaid in my house. They were specified seats. I requested replacement tickets but was refused without good reason. These were expensive tickets. I will not be using Viagogo again as they have no interest at all in their customers… Read Full Review

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★★★★☆

“I Don’t Normally Write Reviews”

Written on: 23/05/2018 by Ch1960 (1 review written)

I'm not one to ever write a review. That said; this deserves a review. I've wanted to goto a Eurovision Grand Final for over 50 years. By chance and without checking which site I was being directed to by Google; I ended up at Viagogo. I assumed it was the authorised site. I saw 2 tickets available. I unknowingly paid 4x the face value. I then realised it was Viagogo! Using history; I copied all the screens. Looked for reviews on the net and nearly fainted. I also remembered that I had… Read Full Review

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★☆☆☆☆

“Fake tickets”

Written on: 20/05/2018 by 397Day (1 review written)

We bought Eurovision Concert tickets from Viagogo. We were refused entry because the tickets were fake. The Police were called and we were interviewed by the Police for about an hour because it is a criminal act in Portugal to pass fake goods. We had to supply passports and other documentation. We expected to be arrested and charged for the criminal act. We were released after the Concert had started and we were sent out of the site. The Police gave us a Certificate confirming the… Read Full Review

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★☆☆☆☆

“Serge Lama Olympia”

Written on: 05/05/2018 by Jeremiah184 (1 review written)

I wanted to see Serge Lama, one of my favorite French singer, performing at l'Olympia theatre in Paris on, last February. The tickets I bought for 2 seats cost me $244 euros when in fact they were worth 108 euros for both. In other words Viagogo made a profit of 136 euros. That is completely outrageous. I thought the seats were going to be prime seats when in fact I had the worse seats of the whole theater way in the back and upstairs. I read some other reviews and YES Viagogo should be taken… Read Full Review

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★☆☆☆☆

“Joke!”

Written on: 04/05/2018 by marflow123 (1 review written)

Please do not ever use viagogo - the event (in different country that we live in) got rescheduled at a very last minute which means that there is no chance for us to attend anymore. Yet - no relist option, no refund! Absolute joke! Do not use them, be aware!!… Read Full Review

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★☆☆☆☆

“Do NOT EVER use this dreadful company ”

Written on: 29/04/2018 by Carolyn121 (1 review written)

I purchased two tickets to see the a Rolling Stones advertised at £121 each. When I received my confirmation invoice the amount was £333 no itemised invoice just the total, they explained the extra £91 was handling fee. This company is outrageous, and the sooner they are shut down the better. The customer service is non existent, they are not interested once they have your money. Avoid them at all costs… Read Full Review

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★☆☆☆☆

“NEVER GOT THE 18 TICKETS, ”

Written on: 24/04/2018 by Valentin387 (1 review written)

WE PLANNED A STAG WEEKEND AROUND STUTTGART FC V WERDER BREMEN LAST WEEKEND, BOUGHT 16 TICKETS MONTHS AGO, PAID FOR HOTEL AND FLIGHTS. CONSTANT CHASED FOR TICKETS, EVEN GOT A UPS TRACKING NUMBR, TICKETS NEVER ARRIVED. EVEN TRIED TO BUY TICKETS AT TICKET OFFICE AT STUTTGART FC, BUT MATCH SOLD OUT. WE NEVER GOT THE TICKETS, I ASSUME THEY WERE RE SOLD. NOW VAGOGO WANT TO RFUND AT DIFFERENT GBP EURO RATE SO WE LOOSE MONEY ON ANY RFUND WE HOP TO GET. TERRIBLE COMPANY, TERRIBLE SRVICE, EVEN STUTTGART… Read Full Review

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★☆☆☆☆

“Absolutely awful”

Written on: 18/04/2018 by patwortley26 (1 review written)

Sold me tickets they are not authorised to sell. Then refused to refund me and charged me huge hidden fees. When contacting customer service I got the same robotic answer. They just don't care. All they want is the money. They'll treat you terribly… Read Full Review

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★☆☆☆☆

“Disgusting - Do not purchase through this company”

Written on: 11/04/2018

Just received our tickets and have paid DOUBLE face value of the tickets. We expected to be paying some small fees, but the price is far too expensive. We have waited years to have the money to go to concerts again and will not be using this site ever again and plan to warn everyone we can about their unreasonable price hikes… Read Full Review

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★☆☆☆☆

“My son who is unfortunately inexperienced at online...”

Written on: 10/04/2018 by mccarac (1 review written)

My son who is unfortunately inexperienced at online purchasing just had a bad experience. When you look at tickets bought from other sources who can add a fee in the region of £5 and then viagogo have a handling fee of £4.95 and then a booking fee of £34.15 and then to add insult to injury add a further tax of £6.83. it gets worse, just noticed that the tickets have a face value of £49.50 Viagogo should be ashamed of themselves. My son ended up paying £163 for tickets with a face value… Read Full Review

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★☆☆☆☆

“Disgusting”

Written on: 10/04/2018 by Anthonyspeers (1 review written)

This online website is a disgrace, how dare they allow people selling tickets more than 10 Times the amount. I had pre bought tickets which were advertised for the Commonwealth Games. I bought 2 tickets to the athletics for $500, they were delivered electronically with the amount display as $20 each. How can a trusted website allow people to be taken in like that. Absolute disgrace. Viagogo pays google to be priority listed, therefore customers are lead blindly into their deceitful… Read Full Review

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★☆☆☆☆

“Wish l read reviews !!!”

Written on: 29/03/2018 by Kat76 (1 review written)

I brought tickets trusting the company was the ticket agent for the event. Paid $170 dollars for two tickets and later saw the company ticket price for $50 dollars for two tickets. When l was buying the tickets l felt rushed as you were given limited time and the website was misleading saying that there were only 4 more tickets left. I have since put them back on this website for sale for only $60 dollars each- but surprise suprise they haven’t sold !!!!! Misleading, if tickets were going… Read Full Review

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★☆☆☆☆

“PLEASE do not buy tickets off this disgaraceful...”

Written on: 28/03/2018 by qaAdair180 (1 review written)

PLEASE do not buy tickets off this disgaraceful company We ordered 2 of the best advertised tickets for dancing on ice and when they came they were £35 tickets but we were charged almost £200 with costs.How the hell they came to that figure I don't know.We have since tried to contact them and I've e mailed them but of course they don't reply How are they getting away with this when there are so many complaints about them which stupidly I didn't read before buying off them… Read Full Review

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★☆☆☆☆

“Overpriced”

Written on: 12/03/2018 by 1958O'Neill (1 review written)

I had to buy tickets through viagogo. Badly overpriced and did't provide the seats we've ordered. Very disappointed… Read Full Review

Beresfordf's Comment

Written on: 14/03/2018

TOTAL RIP OFF! I paid £290.76 for two Joan Baez (Barbican York, UK) tickets. The price on each ticket was £50, with £6.55 fee. So Viagogo charged me £187.67 to purchase and post the tickets. Yes, I'm an idiot. But this firm is totally bogus and should be boycotted.

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★☆☆☆☆

“World Tour Tickets”

Written on: 13/02/2018 by markjauncey (1 review written)

Purchase two very good tickets for Michael McIntyre tour for 17th March through viagogo only to find out that the tickets were not available as their seller didn't have them. This is very disappointing as it was a very special gift for my wife. Wouldn't use them again and definitely wouldn't recommend them to any one. Sad day… Read Full Review

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★☆☆☆☆

“Terrible site ”

Written on: 25/01/2018 by Crystal407 (1 review written)

My son was going to his first concert, bought of this site awaited tickets. as it states could come 3 days before, we did not contact until then TWO days before event they refund money. no tickets' never use this site ever again! he had booked a room also!! absolutely disgusting to let down people like that… Read Full Review

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★☆☆☆☆

“The Viagogo CON!!!”

Written on: 19/01/2018 by CamrynIngram (1 review written)

This business is a con!! The actual value of the ticket is much much less than what you pay on the day of purchase. They should be regulated!! I can't believe this website is allowed to carry on conning customers. I urge everyone not to use Viagogo, they are making money by making us believe the tickets are worth what you pay for but when you get them in the post and realise that the cost is so much less than what you paid for!! Please someone close them down!!!… Read Full Review

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★☆☆☆☆

“Do not use it.!!!!! Its Sm they sell ticket about 8 -...”

Written on: 18/01/2018 by ShaniaHead (1 review written)

Do not use it.!!!!! Its S>>>m they sell ticket about 8 - 10 times of the price. Can get in touch with any one..... No customer service Just DONT USE IT !!!!!!… Read Full Review

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★☆☆☆☆

“Rugby tickets”

Written on: 24/12/2017 by McGee373 (1 review written)

I purchased adults tickets for Cardiff Blues on 31st December total cost £103.75 the tickets i received were children's tickets £6.00 each total £24.00, would not use them ever again so everyone please do not use this company you will be SORRY… Read Full Review

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★☆☆☆☆

“Viiagogo ticket scam ”

Written on: 22/12/2017 by Smart105 (1 review written)

I decide to take my partner to the royal Albert Hall for her birthday , foolishly I booked tickets with Viagogo . If I had read reviews first I would have not used them . Viagogo have very high booking fees and the ticket you receive from them will be a lower priced ticket than the one you booked. If you do what I did and contact them which you can only do by email they wiii apologies and offer you a full refund or source alternative tickets . I chose the later and chose some slightly cheaper… Read Full Review

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