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“Getting in touch with trading standards. Sold me a car...”
Written on: 16/01/2022 by ColtJames405 (1 review written)
Getting in touch with trading standards. Sold me a car we brought it cash. 6 months aug 2021. Took back next day panel hanging off front wing said Bring it back an they would sort it they must of pulled it back in with a hair bobble car stinks if complete mould. Breaks don’t feel safe too Noises all round when driving. Can smell burning. I’m getting this investigated. As from all the other reviews do not use this company… Read Full Review
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“Horrendous dishonest company ”
Written on: 12/09/2021 by Madalynnw150 (1 review written)
Sold me a faulty car, refused to take it back to the point they tried and get out of their responsibility. Dangerous that this company is still allowed to operate… Read Full Review
Dazzamazing's Comment
Written on: 28/03/2022
True check out it's Google reviews
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“Great customer service”
Written on: 29/09/2020
After having my previous written off at it’s MOT I needed a vehicle quickly. I arranged finance beforehand and found my car through them. I’ve never bought a car without seeing it first so was a little anxious. I picked my car up today and it had received a new MOT, service (including replacing some parts and new tyres) and fully valeted. The person I dealt with was very friendly and extremely professional. I drove away feeling very pleased. Within ten mins of my journey home I noticed the… Read Full Review
Fortusedcarcentre's Comment
Written on: 29/10/2020
Thank you for taking the time to leave us such a detailed review, it does mean a lot to us.
Fort Used Car Centre - SB
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“Our 4th car with the fort”
Written on: 24/09/2020 by JulienBoyd (1 review written)
We have purchased a number of cars from these guys over the last 10 years, and each year we get welcomed back and we'll looked after. They even agreed to deliver the car to our drive as it was a surprise fro my wife's bday and to thier credit, they arrived on time, and with a bow across the bonnet. She was chuffed. Thanks again for looking after us, and will be back in a few years … Read Full Review
Fortusedcarcentre's Comment
Written on: 29/10/2020
Thank you for taking the time to leave us such a detailed review, it does mean a lot to us.
Fort Used Car Centre - SB
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Socialmediamarketingservices's Comment
Written on: 29/10/2020
Thank you for the detailed review.
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Fortusedcarcentre's Comment
Written on: 29/10/2020
Think you may have the wrong site?
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“Avoid Avoid Avoid”
Written on: 21/09/2020 by rebeccalinton (1 review written)
Firstly I would like to say how disappointed my husband and I are with the terrible customer service we have received from the Fort Used Car Centre . The complete lack of communication and fobbing off we have experienced is absolutely diabolical. After our conversation with the person we dealt with on Saturday afternoon which was prompted by my call I was sick to my stomach at the way I was spoken to by him and the fact that he thought it was acceptable for him to dictate the next course… Read Full Review
Fortusedcarcentre's Response to rebeccalinton's Review
Written on: 29/10/2020
Hi, we have replied to you directly on this now, and on the other review sites where you left us a review.
We are sorry you have not had the expected experience with us, and wish you the best with your future car shop.
Fort Used Car Centre - SB
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Dazzamazing's Response to rebeccalinton's Review
Written on: 28/03/2022
True check out it's Google reviews
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“Thanks to the team”
Written on: 19/09/2020 by TrystanKirkland436 (1 review written)
Met with a lovely lady who was more than willing to spend time with me to discuss my needs Finance was also sorted, chuffed Love my car, will defo recommend to family and friends … Read Full Review
Fortusedcarcentre's Comment
Written on: 29/10/2020
Thank you for taking the time to leave us such a detailed review, it does mean a lot to us.
Fort Used Car Centre - SB
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“A pleasure to buy from”
Written on: 10/09/2020 by Makailad415 (1 review written)
I found the dealership from an advertisement I saw on Facebook and contacted them. After speaking to a sales lady, I agreed to come and see a BMW I found. After a view of the car and test drive, they were very helpful in helping my sort the finance package. I drove home same day and have been absolutely delighted ever since. Love my car and love the fact they even called me 3 days later to see how things were going. Thanks Fort Used Car Centre … Read Full Review
Fortusedcarcentre's Comment
Written on: 29/10/2020
Thank you for taking the time to leave us such a detailed review, it does mean a lot to us.
Fort Used Car Centre - SB
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“Travelled up from Isle of Wight ”
Written on: 07/08/2020 by Kennyvf310 (1 review written)
I am so over joyed with the service this dealership has given to my family during the purchase of my Nissan Micra I found the car from their author trader advertisement, and after a number of telephone calls (and confidence building), we travelled up from the aisle of Wight and brought our lovely car back from the mainland Would so recommend… Read Full Review
Fortusedcarcentre's Comment
Written on: 29/10/2020
Thank you for taking the time to leave us such a detailed review, it does mean a lot to us.
Fort Used Car Centre - SB
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“We always return, treated like family”
Written on: 24/07/2020 by Kylanc239 (1 review written)
We have been buying cars from the team at the Fort for many years now. They know us by name and have always treated us very well, never pressured or stressed. Our new Micra is just fab, thanks once again team, and to deliver it to us on our drive just shows how they take customer satisfaction seriously… Read Full Review
Fortusedcarcentre's Comment
Written on: 29/10/2020
Thank you for taking the time to leave us such a detailed review, it does mean a lot to us.
Fort Used Car Centre - SB
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“Great buying experience”
Written on: 24/07/2020 by Fitzsimmonsss179 (1 review written)
Not only was the BMW I purchased an amazing deal, the buying experience was easy, didn't feel pressured once. The guys really know their stuff. Highly recommend… Read Full Review
Fortusedcarcentre's Comment
Written on: 29/10/2020
Thank you for taking the time to leacve us a detailed review, we do take the time to read these and any feedback is welcomed.
We wish you the best for the future.
Fort Used Car Centre - SB
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“4th car in 5 years”
Written on: 19/07/2020 by McDonough228 (1 review written)
My family always use the fort, this is our 4th car in 5years - a lovely ford fiesta. The team are always happy to see us, whichj i find nice and personel and makes us feel very welcome. Bought the car on finance, which they put me in touche with a provider who has sorted a deal for us. Excited and happy Thanks to the team… Read Full Review
Fortusedcarcentre's Comment
Written on: 29/10/2020
Thank you for taking the time to leave us such a detailed review, it does mean a lot to us.
Fort Used Car Centre - SB
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“3rd car bought from here”
Written on: 07/07/2020 by Schaeferxo20 (1 review written)
This is the 3rd car I have bought from the Fort, the team are fantastic, very welcoming and helped sort me finance on my new car. My son and daughter-in-law have also bought from here, as they treat us very well, and remember us every time. Thanks to the team… Read Full Review
Fortusedcarcentre's Comment
Written on: 29/10/2020
Thank you for taking the time to leave us such a detailed review, it does mean a lot to us.
Fort Used Car Centre - SB
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“Kia Rio”
Written on: 15/06/2020 by 178Batchelor (1 review written)
Love my new car, thanks for the help, especially with the finance… Read Full Review
Fortusedcarcentre's Comment
Written on: 29/10/2020
You are very welcome, thank you for considering us at the Fort Used Car Centre - SB
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“Loving my new BMW”
Written on: 14/06/2020 by AmareFinn123 (1 review written)
Have been looking for a BMW with the spec i wanted for a while. Found it on this dealerships website. Dealt with a lovely lady who arranged for the car to be brought out of the showroom, and arranged a test drive for me. She then helped me find suitable finance, when i thought it wouldn't be possible. Over the moon, couldn't be happier right now. Well worth the drive to Bham… Read Full Review
Fortusedcarcentre's Comment
Written on: 29/10/2020
Thank you for leaving such a positive review, and welcome to the Fort Family. SB
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“Very happy! ”
Written on: 14/06/2020 by luDuggan152 (1 review written)
Very happy with my purchase, new management and whole new vibe! Very friendly staff and overall happy with my new motor!… Read Full Review
Fortusedcarcentre's Comment
Written on: 29/10/2020
As are we to hear such a lovely review. Thank you SB
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“Avoid at all costs ! ”
Written on: 05/01/2019 by DallasTemple (1 review written)
I’m going to share my genuine experience of “Fort used cars “ with you so you can avoid being treated unfairly like me and my wife have. BAD MOT.... First of all after I brought the car I decided to check the MOT history online because the MOT papers the Fort had produced didn’t look right . The online MOT history brought up a number of problems with the car throughout the last couple of years , break pads , break discs etc . The MOT papers from the fort had suggested the work had… Read Full Review
Amy.norris's Comment
Written on: 10/09/2019
I seriously wish I brought a car closer to my home. London!!! Any questions feel free to email me. Yes that right I’m a community nurse looking after terminally ill children over night. This past month I’ve had to get cabs. TOTAL DISGRACE THIS GARAGE.
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Fortusedcarcentre's Comment
Written on: 29/10/2020
We are sorry to see you feel you have had a bad experience with us, we so strive to ensure we get everyhting right, first time, but some times this isnt possible.
We will take away your feedback for review and ensure we aim to do better going forwards.
We wish you all the best - SB
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“Fantastic car and service”
Written on: 18/01/2018 by ParkerHouston (1 review written)
Bought a 2013 Ford Focus from them and even though it took them a few days to prepare it the car was well worth the wait. No more bangers for us this is an amazing car. MX63 ZNK Gould… Read Full Review
Fortusedcarcentre's Comment
Written on: 29/10/2020
Thank you for taking the time to leave us such a detailed review, it does mean a lot to us.
Fort Used Car Centre - SB
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“i brought a ford kuga”
Written on: 15/12/2017 by brianhumphries (1 review written)
i brought a ford kuga from here i am so happy with the car love driving it and the service i got from the staff was excellent i can not fault them in anyway… Read Full Review
Fortusedcarcentre's Response to brianhumphries's Review
Written on: 29/10/2020
Thank you for taking the time to leave us such a detailed review, it does mean a lot to us.
Fort Used Car Centre - SB
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“Would deffinatley recommended ”
Written on: 24/11/2017 by Heatherwalton (1 review written)
I brought a Ford Fiesta from here last month and ive never been happier with a car! its like my little baby. I was really stressed at first as i couldn't find a car with a big enough boot or a big enough back seat area for my children car seats. A sales guy really helped me find the perfect car for me! he was really friendly and helped me with the finance and getting the car ready! I was really happy with the customer service that i received, i was helped with taxing my car, getting my… Read Full Review
Fortusedcarcentre's Response to Heatherwalton's Review
Written on: 29/10/2020
Thank you for your recomendation, it means a lot to us and we strive to meet high expectations. Thanks once again - SB
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“Fantastic new car”
Written on: 02/11/2017 by Scandal01 (1 review written)
It has been a massive relief buying my new car from Fort . The salesman involved was welcoming , warm and very knowledgeable about the car I bought. He put my mind at rest and was advising throughout the process . This ensured me that I was making the right choice . Without him I don't think the process would have been so easy . I would like to say a big thank you to him and I would definitely recommend him to all my family and friends . Again a big thank you and a A+ for the service I received… Read Full Review
Fortusedcarcentre's Response to Scandal01's Review
Written on: 10/11/2017
Dear Reviewer,
Thank you for taking the time to leave us a review about your buying experience within the dealership and thank you for leaving a review for your sales executive, we have made all the staff here at The Fort Used Car Centre aware of your kinds words.
We are delighted you are happy with your new vehicle and it is always lovely to read such positive feedback for our dealership.
If there is anything else we can help with, please do give us a call.
The Fort Used Car Centre
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Scandal01's reply to Fortusedcarcentre's Comment
Written on: 11/11/2017
I would like to say a very big thank you to him for all his help and patience , what a lovely lovely man .
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Fortusedcarcentre's Response to Scandal01's Review
Written on: 29/10/2020
Thank you for your review, moving forwards as a number of years has now passed, if we can help, please do get in touch. SB
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Dazzamazing's Comment
Written on: 28/03/2022
To all of the below who rated one star ( there should be a zero option) on Google having experienced misleading selling, vehicles which were not, as per Consumer Rights Act " Free from faults and last a reasonable time" contact your local Trading Standards in the first instance for advice, this garage practices require full inspection, sadly that they appear not to have given your vehicle's. Secondly check your MOT station and report any suspicions omissions to Trading Standards and Police, it may be a criminal offence. Thirdly, the reviews here stating this is a family firm, is not correct, check Companies House. My advice for future customers : DO NOT BUY FROM THIS GARAGE WHILST THEY PERSIST MISLEADING BUYERS ( that's putting it mildly)
MAKING HUGE PROFIT ON SOME SHODDY VEHICLES. READ ALL THE WARNINGS AND TAKE YOUR HARD EARNED MONEY ELSEWHERE