Vivid Seats Reviews - www.vividseats.com

★★★★☆
4 / 5
76% of users recommend this
  • Selection of tickets available

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  • Customer service

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★★★★★

“Debs tix”

Written on: 21/10/2016

Vivif seats is where i get all my tickets for a variety of events at great prices and convienence… Read Full Review

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★★★★★

“Ernest in customer service”

Written on: 11/04/2016 by sheiladyoung (1 review written)

Thank you Ernest! I love dealing with the best of the best and he is definitely it! Was trying to order tickets online and didn't quite trust myself with the order, so I called in to Vivid Seats. My husband and I are going to see a concert for our 15th anniversary in another state and he made it a piece of cake! Can't wait for the concert and thank you Ernest for all of your help! … Read Full Review

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★★★★★

“Customer Service”

Written on: 21/11/2015 by Traverse (1 review written)

I will be honest in stating my original experience as a first time buyer involved some hiccups. I was the frustrated customer any business would rather not deal with. I reached out to Vivid Seats, they also reached out to me and we came to a resolution to leave me as a satisfied customer. Customer Service is what allows a business to sustain and stand above the competitors. Thank you… Read Full Review

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★★★★★

“No Issues!”

Written on: 29/07/2015

After I purchased baseball game tickets I decided to go Google this company as I have never used them before, and to my surprise they had 50/50 reviews. I was now worried about the tickets I purchased. The STL Cardinals game was this past Saturday and the tickets were legit and I had no issues, unlike some of the other posts I read. I would recommend Vivid Seats to others, but make sure you choose the appropriate amount of tickets and get e-tickets. Before you hit submit review your order so… Read Full Review

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★★★★★

“Quick and easy ”

Written on: 09/06/2015 by Kelleherzu285 (1 review written)

Vivid seats is so quick and easy. The few times I have had questions the customer service was friendly and helpful. Definitely coming back… Read Full Review

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★★★★★

“Vivid seats is awesome! ”

Written on: 05/05/2015 by lnBryant267 (1 review written)

I bought some tickets from vivid seats and I got my tickets instantly. I got to print them out right away. And I got a great deal on tickets for a great game. There are the easiest way to get tickets. I am definitely buying more tickets from there for all future events I attend. Try them out!… Read Full Review

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★★★★★

“Easy and Efficient ”

Written on: 14/04/2015 by KenzieKrause1993 (1 review written)

The customer service was spectacular! The Sales Agent I worked with was so friendly and he answered all of my questions; I felt very taken care of. The website is also super easy to use!… Read Full Review

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★★★★★

“Quick and easy. ”

Written on: 10/04/2015 by Cptndonuts (1 review written)

Decided to check out the prices on Vividseats and came to the conclusion that their site has the best deals on baseball tickets! Large quantity from their sellers and a heck of a lot cheaper with their prices compared to the hidden fees with Stubhub. Map is ideal, and everything is neatly laid out and clear. Will use again and will recommend to everyone I know!… Read Full Review

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★★★★★

“Great Experience! ”

Written on: 09/04/2015 by Benton471 (1 review written)

Great, professional and courteous support team. Got my tickets right away and at a great price… Read Full Review

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★★★★★

“Customer Service like none other...”

Written on: 01/04/2015 by ChicagoMom1 (1 review written)

Customer service was quick to address and resolve my concerns. I ordered Bears tickets as a gift and when they didn't arrive right away, I grew worried. After expressing this to an agent, she offered to monitor the progress of my order for me. I received my tickets in time for the event, directly to my email to print and take to the game. The seats were great and we had a blast (despite the cold!). Thanks VividSeats… Read Full Review

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★★★★★

“Great site for last minute tickets!”

Written on: 31/03/2015 by Huntervq1968 (1 review written)

I had been wanting to go to the Circus for a while. I went on to Vivid Seats and saw they had really good seats left even though the event was fast approaching. The prices weren't any higher than other sites I've seen on the secondary market. Their website is really easy to use compared to Stub Hub, which freezes all the time and has a not so user friendly map… Read Full Review

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★★★★★

“WILL PURCHASE AGAIN!”

Written on: 31/03/2015 by Wellsvn168 (1 review written)

I recently purchased from Vivid Seats and to be honest, was a little worried due to some reviews I have read, but I'm glad I still purchased from them! I placed my order over the phone and it only took about 5 minutes and I received my tickets about 2 minutes afterwards. Everything was smooth sailing when I arrived and had a blast at the game!!… Read Full Review

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★★★★★

“Quick, Easy & Best Prices ”

Written on: 20/11/2014 by bizzle6969 (1 review written)

Vivid Seats had by far the best prices on the market. I've learned from experience that fees are outrageous no matter where you go - but Rosie over the phone explained to me that Vivid has the best price every time and damn if she wasn't correct!! The process was quick and easy and I had my tickets delivered to my email. The entire experience was extremely positive and I am a Vivid Tickets customer for life!!… Read Full Review

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★★★★★

“Great surprise”

Written on: 15/09/2014 by frogs1tmm (1 review written)

I was worried that I would experience a problem, but everything was perfect. My tickets were emailed to me and they scanned at the gate with no problem at all. I worried for nothing. The seats were great as well. So happy!!! Would do it again. Cost was about $20 a ticket over the price and $7.50 to have it emailed. But the game was sold out and people were paying $100 over ticket price to other vendors… Read Full Review

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★★★★★

“Happy!”

Written on: 28/07/2014 by feSaunders61 (1 review written)

I have NEVER ordered tickets through anything, but Ticketmaster and when Katy Perry was almost sold out I needed to find tickets through a different site. I bought four tickets for like $380 after Vivid Seats gave me a coupon. I wasn't dissapointed with the price at all. I bought these tickets months before the concert and started getting worried after I did some follow up research on Vivid Seats. I kept the tickets even though I thought about getting rid of them multiple times. Whenever we got… Read Full Review

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★★★★★

“Perfect”

Written on: 25/06/2014 by pulidocristhian (1 review written)

For us was a big surprise to find a vendor like vivid Sears, We had a great experience buying ticket form you guys, the customer service people always friendly and ready to help, I’m so glad we chose you for such an important event, the world cup is a massive event and we got the tickets we want, the dates we want and we are satisfied with pretty much all the process. Thank you again Vivid Seats, thank you, we hope we can make more deals in the future… Read Full Review

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★★★★★

“Fantastic Experience”

Written on: 18/05/2014

I recently made my first purchase with Vivid Seats. I was a little worried but my son has wanted to see Jason Aldean forever. I took the chance and was so glad I did! I made two separate purchases. First I bought the concert tickets and then I purchased VIP parking. The concert was last night and everything was perfect. I am about to make my next purchase to see Luke Bryant in July… Read Full Review

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★★★★★

“Vivid Seats Really do Care!”

Written on: 08/05/2014 by TheTicketCritic (1 review written)

I came across an issue and thought I was going to be on the phone for a rather long period of time, but pooof....I got an AWESOME Representative. My order # was 1491783 and she solved all of my issues in 5 minutes. Thank You Vivid Seats for having someone who cares like this on your team and definitely I will be selling and buying many more tickets from Vivid Seats because she made all the difference in the world. She truly defines the meaning of utmost customer service!… Read Full Review

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★★★★★

“Spring Training Baseball Tickets Giants/Angels”

Written on: 06/03/2014 by Verde2060 (1 review written)

I ordered baseball tickets on the vivid website for a spring game Giants vs Angels in Scottsdale Az. It was the morning of the game and We live about 90 miles away and needed for the tickets to be downloaded to my computer and printed before we could start traveling to the ball park. My computer was locking up and causing problems. After an hour or so I was about to cancel everything. My wife arrived at home and suggested that we have the tickets sent to her laptop. I called Vivid and spoke to… Read Full Review

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★★★★★

“Eagles concert”

Written on: 01/03/2014 by Mendozaob80 (1 review written)

All my wife and i can say is WOW. We have never had such GREAT customer service from a ticket agency. The concert was fantastic, and we took a chance on getting the VIP package, we were not disappointed. Every time i called, the staff was more than willing to go the extra step to make sure we were satisfied. Needless to say, we will be Vivid customers for life!!!!… Read Full Review

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