UK Cheapest www.uk-cheapest.co.uk Reviews

★★★★☆
4.2 / 5
81% of users recommend this
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Latest Reviews

★☆☆☆☆

“Refusing to transfer out my domain. Illegal conduct. ”

Written on: 13/07/2018 by McCormickqo217 (1 review written)

Registrar refusing to assist in domain transfer out my domain. Illegal conduct. The reviews on here are fake. See TRUSTPILOT it is 3/10… Read Full Review

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★★★★★

“I needed help big time ”

Written on: 13/07/2018 by Ipklondon (1 review written)

Using Web plus X8 software to create the sites was the easy part but it's FTP settings are just that bit different, after many false starts and then a plea for help from me it was sorted by Tel,nothing was too much, this man deserves real credit. Thanks folks… Read Full Review

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★★★☆☆

“Mostly okay”

Written on: 09/07/2018 by Yateslw74 (1 review written)

The support is okay over all. One or more support staff i've noticed won't follow up though, which may be make or break for some. It seems if you deal with a specific person, and your issue doesn't get resolved straight away, that person might decide not to continue helping you out after the first response they send, as if that should have been enough. But usually I find someone on the next shift who is much more helpful and does what I ask promptly. A little annoying to have to ask twice for a… Read Full Review

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★★★★☆

“Quick response times”

Written on: 01/06/2018 by NigelPhillips395 (1 review written)

Response times are good which resolve the problems I rarely have but it's good to know they are there… Read Full Review

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★★★★★

“Speedy response”

Written on: 29/05/2018 by redstella (1 review written)

The person I dealt with was really quick to respond and resolved my issue straight away… Read Full Review

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★★★★☆

“Great UK Hosting Plaform”

Written on: 14/05/2018 by lacham378 (1 review written)

I have already registered my domain with few other providers, and I found UK-Cheapest.co.uk has providered me with all I need for hosting a domain. Great cPanel Interface, with easy of use Excellent Dashboard to navigate at easy I am not particularly happy with the time taken to complete a UK domain transfer within a specified time of 1-7 days windows slot. I am still waiting with to no avail and not knowing how long it will take to complete a domain transfer with EPP/Auth CODES. … Read Full Review

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★★★★☆

“New hosting setup”

Written on: 20/04/2018 by jone_dsuk (1 review written)

Very helpful setting up my new hosting with you. Thank you… Read Full Review

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★★★★★

“My problem was solved within 30 minutes.”

Written on: 03/04/2018 by Natalyz253 (1 review written)

My problem was solved very quickly which was very much appreciated. Thank you… Read Full Review

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★★★★★

“Great”

Written on: 15/03/2018 by Kaylee103 (1 review written)

Really helpful all of the time that I have been with them, which is 5 years!… Read Full Review

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★★★★★

“quick responsive support”

Written on: 04/03/2018 by femiemmanuelolulaja (1 review written)

Staff responded to my ticket under 15 minutes on a sunday afternoon. I was thinking I was going to get a response the following day beginning of the week. Great service… Read Full Review

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★★★★★

“fantastic support, quick to respond”

Written on: 26/02/2018 by Sparkslm420 (1 review written)

very fast reliable support. explained what i needed to hear and helped my setup without any hassle… Read Full Review

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★☆☆☆☆

“UK CHEAPEST AND WORST”

Written on: 23/12/2017 by dominicquick (1 review written)

Ordered a domain on 21st December 2017 - Registered eventually (Wasnt an automatic process) Emailed support on the same date to register nameservers and update DNS record for rDNS (Reverse DNS). Ticket got transfered to a level 2 operator who still has not done it at time of writing this 23rd December 2017. A complacent company. Ive had to contact Nominet and file a report to bypass the 3 month transfer window on all UK new registrations. Got an email back acknowledging my report and they… Read Full Review

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★☆☆☆☆

“Very bad reaction for a domain transfer!!!”

Written on: 27/11/2017

Very bad reaction for a domain transfer!!! I wrote that I want to TRANSFER MY DOMAIN with a clear indication that I need a Epp code. After a few hours of waiting, I received a letter with unclear proposals to transfer my domain. After I re-wrote, I want to Epp code, they told me the status of my pending issue the second category1 This way you can wait forever… Read Full Review

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★★★★★

“Excellent”

Written on: 25/10/2017 by Andersonim318 (1 review written)

I asked to sort out one little thing ( it wasn't a problem, just a little issue ). Didn't expect to get it done. It was sorted very quickly and with no additional questions. Using the Cheapest-UK services for 8 years and very happy. It's worth it. Thank you very much :)… Read Full Review

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★★★★★

“Excellent Service”

Written on: 20/10/2017 by client148320 (1 review written)

My site was upgraded to SSL quickly and efficiently with no effort on my part… Read Full Review

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★★★★★

“Incomplete order saved”

Written on: 08/10/2017 by sbSanders43 (1 review written)

Your system recorded an incomplete order and added an invoice, which is a fault in my opinion. YOur staff were very helpful and attended to the issue promptly, bringing it to a satisfactory conclusion. I don't want to add to the above as in the main I see these surveys on people who are already doing a good job quite pointless. They are basically something dreamt up by people without a proper job to create work and waste time in meetings. Why do you not just ask to provide feedback if a… Read Full Review

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★☆☆☆☆

“Absolutely awful service and support team are rude.”

Written on: 19/09/2017 by 170Almeida (1 review written)

Frequent server issues will cause your site and email to go down for up to and over a week at a time. Two examples: built a site for a client and within first two months it went down for over a week, including their email. They lost a lot of business. Ukcheapest offered a discount on the following year's hosting!, worth about £25. Just over a month after this their site is down AGAIN...currently counting the days. Another example is similar. More recently I built another site for another… Read Full Review

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★☆☆☆☆

“Terrible - Avoid at all costs”

Written on: 17/09/2017 by MatthewDowling132 (1 review written)

Websites go down far to often. Last month my website was down for an entire week. This month it has been down twice and has currently been down for over a day! The support is woeful. They take a minimum of 48 hours to reply to a ticket and the live chat is even worse. Not even a phone number on the website to contact. Will be moving my websites and domains to a new company… Read Full Review

Slantey95's Comment

Written on: 19/09/2017

I totally agree. This company is completely awful. I have just written my own review. Now moving all domains to new host. This company have not once apologised for all the trouble and lost business they have caused me. I have had sites go down for over a week! Not fit for purpose!

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★★☆☆☆

“Feeble”

Written on: 16/09/2017 by Jean336 (1 review written)

Rather feeble. Had to cancel my budget hosting before they would fix it. Told me the site was fine - it may have been in their support office but no one else in the whole wide world could see my website. Now today the server has been down for 6 hours so far. flippin' useless… Read Full Review

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★★★☆☆

“Too Slow and change your passwords without warning!”

Written on: 11/09/2017

I only have a budget hosting account so am fully aware that it's not going to be lighting fast but page loads or horrendously slow from their shared servers. They have also changed 2 of my passwords without warning or consultation and one of them was the database password that runs wordpress so they essentially broke my site and then sent me an e-mail letting me know they've changed the password. Very unprofessional. Would only recommend UK Cheapest for price but not service… Read Full Review

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