UK Cheapest www.uk-cheapest.co.uk Reviews

★★★★☆
4.2 / 5
82% of users recommend this
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UK Cheapest www.uk-cheapest.co.uk

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Latest Reviews

★★★★★

“Excellent quality of service and speed of service requests”

Written on: 01/03/2021 by Amiyah137 (1 review written)

I am very impressed by the speed and quality of the service and also that of customer service. You hope never to need customer service however, my experience is that the UKC team are excellent, both in the quality and speed of their response. I would not hesitate to recommend to a friend. I would also say that the quality and speed of service and support are the most important criteria to use when measuring one supplier versus another, UKC get my very best recommendation, thank you… Read Full Review

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★★★★☆

“Suppoort with varoius website issues.”

Written on: 11/02/2021 by HeidyFox (1 review written)

My request for advice involved several website issues such as layout and presentation of both text and photographs. I also asked for further details of how to check on the number of visits each section of the website was receiving. Initial response from UKC was prompt, although providing a full answer took a little longer, having had to be passed on to the team at Level 2. Generally, the website is ideal for our purpose and is good value for money. The final published version always looks very… Read Full Review

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★★★★☆

“Issues after migration of UKC05 ”

Written on: 12/01/2021 by engelskSimon (1 review written)

Although my domain experienced a number of unexpected difficulties when UKC05 was migrated to latest version of plesk, response from customer support team was excellent and all issues have been promptly resolved. Good value for money. … Read Full Review

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★★★★★

“Website Transfer”

Written on: 11/01/2021 by Nigel1ok (1 review written)

I had my website transferred from another hosting company and I had no idea really how to do the transfer but UK Cheapest did it all for me which was brilliant. I have been with UK Cheapest for a good few years now and found them always helpful and polite… Read Full Review

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★★★★★

“Always Excellent Service & Support”

Written on: 06/01/2021 by RichAB (1 review written)

Been with UK-C for a number of years for commercial and private projects. Always a good service and dependable support team (which matters most to me)… Read Full Review

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★★★★★

“Quick and Helpful”

Written on: 04/01/2021 by abDance (1 review written)

I have been a customer since 2009 and have had very few issues, those that have popped up have been resolved really quickly. My most recent one was to request a transfer to Plesk 12 which I should have done ages ago but was managing to get what I wanted done within the set up I had. It was Dec 31st when I decided I should update my website with a New Years message and was so surprised that my issue was dealt with so quickly and easily - kinda wish I'd got on it sooner and not put it off. Many… Read Full Review

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★★★★★

“Great service”

Written on: 03/01/2021 by Torkel99 (1 review written)

We have very few issues with our domains managed by UK Cheapest. Have transferred most of our domains to this provider now so they are easily managed from one place. Their support is easy to contact and very fast to respond. Had an issue with domain forwarding for one of our domain and contacted support by e-mail on a Sunday afternoon. The problem was resolved within minutes. Great service… Read Full Review

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★★★★★

“Efficient and responsive”

Written on: 21/12/2020 by Spiralgalaxy5 (1 review written)

I recently contacted UKC tech support when I couldn't access the mail server attached to my domain which is hosted by UKC. It was a Friday evening. I had a response in minutes. I provided some detail about the problem (DNS resolution) and the next day it was fixed - I was impressed. One thing could might be improved: I like not being pestered but the occasional update on service changes improvements would be welcome - e.g. when the Roundcube mail login site was removed and webmail access… Read Full Review

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★★★★★

“Excellent response to support request”

Written on: 21/12/2020 by rosslewis666 (1 review written)

It is rare that I require support from UKC but when I do they are always thorough and professional. This time was no exception and confirms my experience of a high quality and value tlfor money service.Thank you… Read Full Review

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★★★★★

“Excellent technical support”

Written on: 20/12/2020 by Sigarus (1 review written)

The name "UK-Cheapest" might suggest that this is a bare-bones service with minimal technical support. In fact I have found the Tech Support team to be very helpful in promptly answering several (novice) questions, updating PHP s/w for me etc. I use them to host a couple of WordPress web sites and I'd definitely recommend the service to others… Read Full Review

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★★★★★

“Top Class Service and assistance.”

Written on: 10/12/2020 by DRMB (1 review written)

I have been with UKC for many years now and have used their support several times as I have almost zero knowledge of Web technology and yet have a successful website up and running serving over 2000 people around the world with alternative medicine. This could have not happened without the help and support combined with top knowledge and patience to deal with zero knowledge people like me. Today I had a crisis and the person I dealt with of Level I Response Team sorted out my problem just… Read Full Review

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★★★★★

“Fast excellent service”

Written on: 26/11/2020 by Marlie476 (1 review written)

The team at support at UK Cheapest are second to none. They are helpful and solve any issues I have. I am most appreciative and would recommend them to anyone looking for hosting or domain names. Thank you very much… Read Full Review

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★★★★★

“Prompt knowledgeable support team”

Written on: 26/11/2020 by Templarknight (1 review written)

I had a problem with an email returned undelivered due to a return DNS problem? After posting a ticket for some help a reply came almost immediately to suggest that the Response Team were looking into the problem. The Team checked the email server, set up a dummy email address and posted proof of their findings, everything appeared fine, still, this particular email was not deliverable. After another change by the Team and a slight delay by me, the issue was fixed. Excellent. This particular… Read Full Review

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★★★☆☆

“Sorted, but so slow.”

Written on: 25/11/2020 by richmc (3 reviews written)

We lost Outlook and email access on Sunday and it was only restored on Wednesday afternoon, felt pretty isolated during this lockdown period. The fault was with their server rather than our set up. Luckily I am not a business user, if I were I would be spitting feathers. The level two techs got on the ball and made several adjustments to their server set up, makes me wonder why have a level one? Still it all ended up with a fixed service but only after me giving a deadline after witch I was… Read Full Review

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★★★★★

“Non urgent enquiry”

Written on: 24/11/2020 by WalMcL (1 review written)

I made a non urgent enquire of UK>cheapest.co.uk re reading statistics on site and received an immediate reply which enables me to check the details I wanted. This prompt response was totally unexpected and deserved a grateful thank you… Read Full Review

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★★★★★

“Excellent Web Host”

Written on: 18/11/2020 by 434Jarvis (1 review written)

I have been with Cheapest.co.uk for 9 years now and they have always been helpful and professional. No problems in this time. Has all the technicalities for all your needs and great customer service… Read Full Review

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★★★★★

“Excellent support”

Written on: 03/11/2020 by 3HSI (1 review written)

Needed to migrate a live site across to a new account and reconfigure website and emails correctly as quickly as possible. The support team were quick to respond, helpful and made the process a whole lot easier. Much appreciated… Read Full Review

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★★★★☆

“Problem solved quickley ”

Written on: 19/10/2020 by AFRPS (1 review written)

Had a problem where website stopped working , and e-mails were not coming through on a Sunday Morning , was fixed within hours , and kept up to date on what was happening… Read Full Review

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★★★★★

“Immediate response and solution from open ticket”

Written on: 18/10/2020 by Brussella (1 review written)

Impressed that on a Sunday I had an immediate response to an issue accessing my website, which was resolved in a matter of minutes. Very impressed with the support and customer service. Thank you!… Read Full Review

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★★★★★

“Fast, friendly and efficient”

Written on: 05/10/2020 by kiMcCollum316 (1 review written)

I manage several sites and the support from UK-Cheapest's Support Team has always been excellent. They respond quickly and have never failed to resolve any issues I have had in good time. A great service… Read Full Review

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