eUKhost Ltd www.eukhost.com Reviews

★★★★★
4.7 / 5
93% of users recommend this
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eUKhost Ltd www.eukhost.com
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Latest Reviews

★★★★★

“Always happy with their chat service”

Written on: 15/04/2020 by lunellathethird (1 review written)

Just chatted with someone - very helpful and quick to answer my questions. I've been with EukHost for apx 10 years. I find them well priced and their support has always been quick and helpful… Read Full Review

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★★★★★

“Fantastic Help From EUKHost!”

Written on: 07/01/2020 by SalGeorgiou (1 review written)

I had a test site developed on a subdomain, and after transferring it to the main domain, I got a bandwidth notification error. As I started deleting files, I noticed that my website had a database error so I referred to EUK Host to help. After letting them know, the person I dealt with jumped in and a couple of hours later he identified the problem and let me know that he dealt with, explaining what the issue was. Bottom line is that my site was back up within a few hours, cleaned from… Read Full Review

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★★★★★

“Been with EUKHost for 11 years”

Written on: 15/03/2019 by Mjombly (1 review written)

I've had various websites hosted with EUKHost for 11 years now and it just works. On the rare occasions I have to talk to someone (usually via their livechat) I receive quick responses and my questions or problems are resolved first time. Most recently chatted with a man about changing my hosting package and he answered all my questions and guided me towards the best option. Hope to continue using them for many years to come… Read Full Review

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★★★★★

“Set up process was quick and painless”

Written on: 26/02/2019 by Allengj471 (1 review written)

Completely guided by Customer Support, I had no trouble setting up my website. Recommended… Read Full Review

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★☆☆☆☆

“Long Term Customer Driven To Despair”

Written on: 13/03/2018

I have used EUK for a number of years and the service has now become unacceptable. They take days to open support tickets even when they say they are marked as urgent. Their billing system and eNlight cloud services do not work at all and you are billed random amounts without being able to actually access and view what the charges are for. The rest of the good reviews on here are simply from instances where their support are able to carry out basic requests and you are specifically asked to… Read Full Review

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★★★★★

“i recommend”

Written on: 19/08/2017 by basiltedley (1 review written)

in live chat I get quickly support, if not old registar, we are did a transfer of my site to 1 day)) very nice work, he is good men, i recommend working with him… Read Full Review

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★★★★★

“Appreciation”

Written on: 13/12/2016 by 443Underwood (1 review written)

I would like to say thank you to eUKhost staff. … Read Full Review

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★★★★☆

“Fixed Payment Process”

Written on: 22/09/2016 by Gideonu468 (1 review written)

I was in a slightly Kafkaesque situation where my recurring payment was against an expired cc, so though the payment could not go through, I still was not presented with payment options online, so could not pay my invoice! The service agent I spoke to via chat quickly identified the issue and cancelled the recurring payment, so allowing me to pay the bill. 5 stars for excellent customer service, reduced to 4 for the somewhat awkward online bill paying process with this weird expiry trap (for… Read Full Review

Robateukhost's Comment

Written on: 22/09/2016

- my thanks to Shawn from Billing.

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★★★★★

“Billing service”

Written on: 19/09/2016 by KaelynClark322 (1 review written)

Shawn from the Billing team was brilliant, he quickly solved my problem and helped me sort out an issue as I had cancelled my hosting because I wanted to get rid of the domain. He made sure that I would get the refund as it was under 30 days and passed on the message to customer services… Read Full Review

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★★★★★

“Upgrade of linux cPanel to Intermediate”

Written on: 19/09/2016 by Adetos (1 review written)

i requested for Upgrade of Linux cPanel Copper to Intermediate (Lin)(17/09/2016 - 02/01/2018. Shawn from Billing did the upgrade and was pretty quick. Thanks… Read Full Review

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★★★★★

“She helped me with what seemed a complicated task of...”

Written on: 03/09/2016 by Heypressto (3 reviews written)

She helped me with what seemed a complicated task of copying a site before deleting it. She was patient, professional, polite and friendly. Superb service. She deserves a bonus! EUKhost staff prove themselves peerless once again. Thank you… Read Full Review

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★★★★★

“Firewall Configuration Issue Resolved”

Written on: 30/07/2016 by KatelynUpton476 (1 review written)

Thanks to support agent, Paterson G, for his efforts with providing a solution to a firewall configuration issue… Read Full Review

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★★★★☆

“great support from Paterson G”

Written on: 03/06/2016 by PatienceMcDougall332 (1 review written)

I've had some typical linux issues and mysql issues, I connected with Paterson G at support for Eukhost and he helped out tremendously. … Read Full Review

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★★★★★

“Got sorted very swifty”

Written on: 19/03/2016 by itariquekhan (1 review written)

He helped me getting some software installation on my VPS real quick, he is very prompt and progressive. Highly recommended, I wish my all queries to be landed in his chat box every single time… Read Full Review

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★★★★★

“great support when i needed it. ”

Written on: 10/02/2016 by symbolrate (1 review written)

since my connection was donw at home, had to revert to phone to set new account urgently and what follows. some things did not work out due to miscommunication from my client and things got muddled by the evening . however Vincent P came to the rescue and having got the full gist of the issues involved, sorted it out with little fuss and a lot of sympathy towards an almost non techie filling in for our normal tech guy otherwise indisposed. Thank you again. you are a saint. … Read Full Review

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★★★★★

“ftp service”

Written on: 23/01/2016 by McGarrytx113 (1 review written)

ftp service - fast & exact reply… Read Full Review

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★★★★★

“Could not be better”

Written on: 21/01/2016 by Jolanta2016 (1 review written)

I wanted to update my website and it was not going well. Probably because I had no clue what I was doing. Got to the live chat with Rashid and got it all sorted. He must be a saint because I must had been one of those customers you hear stories about. Couldn't even answer his questions as I didn’t know what he was asking:) a true above and beyond service! Thank you Rashid, you are a life saver!… Read Full Review

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★★★★★

“Amazing experience. Rashid ”

Written on: 16/01/2016 by Ishraq123 (1 review written)

We had issues with our emails. I got in touch with one of your agents named Rashid He guided me with everything. I am very much satisfied with the support he provided. We have now our issue resolved. He was with me for 2 hours and was replying to each and every question raised. Hats off!!! Keep the good work going… Read Full Review

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★★★★★

“Domain Name fix”

Written on: 13/01/2016 by Holdend382 (1 review written)

Rashid was very quick in fixing some DNS issues to get a new website up and running. The support service eUKHost provide is fantastic - always quick, responsive and friendly. Good job!… Read Full Review

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★★★★★

“Chat help from Rashid”

Written on: 08/01/2016 by 19Lane (1 review written)

Great help and advice from Rashid, quick and accurate. Thanks … Read Full Review

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