JustHostMe - www.justhostme.co.uk Reviews

★★★★★
4.7 / 5
95% of users recommend this
  • Value For Money

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JustHostMe - www.justhostme.co.uk

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Latest Reviews

★☆☆☆☆

“Not good enough”

Written on: 12/12/2017

I've been asked to write a review after JustHostMe provided a response to my inability to access my emails. However, the response was 'that sometimes happens when the server is busy'. That's simply not good enough, is it? It sometimes happens that you don't provide an adequate service? That's rubbish. I have had problems accessing my emails again for three days running, so no problem has been solved. I simply cannot access this service so will be looking elsewhere… Read Full Review

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★★★★★

“Service”

Written on: 10/12/2017 by PaolaGriffin-Alt175 (1 review written)

Excellent service, very helpful knowledgeable and patient. I would recommend this company… Read Full Review

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★★★★★

“Swift and dedicated customer service”

Written on: 08/12/2017 by Savz01 (1 review written)

I've been with JustHostMe for 7 years and continue to be satisfied with the personal and committed quality with which the team approaches customer service. Any queries I have are answered swiftly and they go out of their way to solve any issues I encounter. The service is reliable and affordable, I often recommend this web host to others… Read Full Review

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★★★★★

“Excellent customer services”

Written on: 04/12/2017 by saltbar (1 review written)

I have been with this company for 5 years now. Customer services have always been excellent and resolved issue each time. I have 2 hosting packages with it - one for personal use and one for work. About 7 domains registered under them. The prices are very reasonable. No hesitation in recommending this company… Read Full Review

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★★★★☆

“Server Migration”

Written on: 24/11/2017 by charlie-is-asleep (1 review written)

I too requested my webhosting be migrated from France to the UK. Things did not go quite as smoothly as they might have done. I was advised of the new name server details after the migration but to cover ocassions like this my contact e-mail account is not one administered by my webhost so I knew that the migration had taken place as soon as I was informed. I changed the name server details on my domain registrar's website and everything was alright except for one of the 20 add-on sites which… Read Full Review

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★★☆☆☆

“Server Migration”

Written on: 23/11/2017 by scolston (1 review written)

JustHostMe have completed the server migration of our website from France to London. However, they neglected to tell me the new details for the mail server before they completed the switch. Therefore the emails that they sent to inform me that the migration was complete were not received by me; furthermore the email (which I finally read this morning, 5 days later) did not contain the new mail server name. I have now worked it all out but not before I 'lost' crucial information… Read Full Review

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★★★★★

“Sunday evening problems!”

Written on: 23/11/2017 by Gallagher38 (1 review written)

Problems with my mail server on a Sunday night was dealt with quickly by the team. Great job!… Read Full Review

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★★★★★

“Excellent Service”

Written on: 21/11/2017

I have been using JustHostMe for a few years and every time I have asked for help it has been there. A swift and reliable service that I would recommend to anyone. I have some computer knowledge and have designed my own websites, but when it comes to the intricacies of web management I rely on the JustHostMe guys and they come up with the goods every time. The invoicing system and notification of system updates etcetera are always timely which I appreciate… Read Full Review

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★★★★★

“Very satisfied customer!”

Written on: 17/11/2017

I'm a none technical person and was so pleased that the Just Host Me team sorted out my query with such speed and efficiency. Nothing ever seems too much trouble for them, I am always very impressed with the service that I get from them. Thank you, team… Read Full Review

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★★★★☆

“Reliable hosting and good support”

Written on: 07/11/2017 by Kilburnlad (1 review written)

I have used JustHostMe since 2010 and am very satisfied with the hosting package and the support I have received on those occasions that I have needed help. There have been occasional interruptions to service but these are rare and all scheduled work is advised in advance, as are any emergency maintenance operations affecting the service. Their website is easy to navigate and cpanel offers the usual administration tools… Read Full Review

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★★★★★

“Quick Response Time”

Written on: 02/11/2017 by 151Carver (1 review written)

We use JHM and I have to advise that they are always quick to respond to my support tickets. I also rate companies on how they respond following an issue as well as ongoing service, JustHostMe meets our requirements in terms of Support and Service… Read Full Review

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★★★★★

“Great service for over 5years now”

Written on: 30/10/2017 by 339Morris (1 review written)

Been using these guys for years, and it dosn't feel like the usual faceless large corporation. It feels more like a genuine group of people that care about the service they are providing. I am two minds about writing a review for them, on one hand I want to praise them but on the other hand I dont want a lot more customers going to them because I would like them to stay the way they are. I'll keep using them for as long as I'm doing webwork… Read Full Review

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★★★★★

“Very good customer support”

Written on: 09/10/2017 by Turner489 (1 review written)

It may not be the best hosting provider if you compare with big players such as Amazon, but they have very good customer support. I always get prompt responses to my inquiries and find an appropriate solution. I value that because my business relies on my web services… Read Full Review

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★★★★★

“First class customer support”

Written on: 07/10/2017 by VonDirk (1 review written)

Even with the basic level hosting package, which is excellent value, the support staff are so helpful. Never have to wait long for a response and they communicate clearly, keeping it non-technical. I'm always impressed with how much they help, would highly recommend their services… Read Full Review

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★★★★★

“steady friendly help”

Written on: 20/09/2017 by Sophie357 (1 review written)

multiple problems with office 365 installation and dns commands all dealt with at the justhostme end with a lot of patience. thanks again… Read Full Review

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★★★★★

“Fake Website Renewal Invoice”

Written on: 25/08/2017 by Harrison420 (1 review written)

Very efficient, fast response, would not know what to do without JUST HOST ME!! Many thanks for your help! … Read Full Review

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★★★★★

“Excellent”

Written on: 20/07/2017 by logiceng (1 review written)

First rate customer support with quick responses to any technical issues I may have. I've been a customer for several years and very happy with this web host… Read Full Review

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★★★★★

“not able to send or receive emails via our website”

Written on: 19/07/2017 by Tilleywg1986 (1 review written)

Bijoy, was great, i logged our technical support call, and he made contact with myself very promptly. Then tried again on Sunday morning and was very patient with me, as im not the greatest when it comes to techinical issues on computers. Thanks again guys, much appreciated. … Read Full Review

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★★★★★

“Support ticket”

Written on: 17/07/2017 by HaydenWard177 (1 review written)

Just Host Me have again responded to my support ticket request very promptly and efficiently. Great company… Read Full Review

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★★★★☆

“Their support is brilliant and fast plus their...”

Written on: 27/06/2017 by Nikolasv250 (1 review written)

Their support is brilliant and fast plus their services too though on shared hosting CPU is a bit weak instead of that provided by HostGator plus RAM too isn't much wider but due SSD speed too much fast than HG. Their Servers are good overall and Yes 99.9% Uptime, Yes it is, which isn't by many UK hosting providers like Uk2.Net(crap) by the way… Read Full Review

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