Leightons Opticians Reviews - www.leightonsopticians.com

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★★★☆☆
2.6 / 5
33% of users recommend this
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Latest Reviews

★☆☆☆☆

“All about money!”

Written on: 17/04/2018 by JaedenGauthier (1 review written)

I've used Leightons in Woodley on three occasions. The first time was a frame adjustment where a member of their staff said that Optyl plastic cannot be adjusted (not true). Other occasions when they struggle to get a frame adjustment right and simply gave up... told me to try elsewhere. I did and it was corrected first time. … Read Full Review

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★☆☆☆☆

“Bad with kids”

Written on: 29/08/2017 by Robertog201 (1 review written)

I took my nine year old son for an eye test and paid 100 pounds for his glasses , he could not wear them and they gave him a headache , I phoned and booked another eye test , the male optician was very rude and made my son very upset by shining his torch on fall briteness for a prolonged period , my son asked him if he could lower the briteness a bit as this is what other opticians do , he snapped no very abruptly and said a lady had sued an optician because they failed to spot he had… Read Full Review

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★☆☆☆☆

“A rip off”

Written on: 13/03/2017 by Emery318 (1 review written)

Very expensive, sales people very, very pushy, they won't let you go until they emptied your pockets. I just wanted to get an eye test and they charged me £55 for it, more than double than their competitors, and on top of that, they wanted to charge me £500!! (£250 for the lenses plus £200 for the frames.) I will never come back there. Highly NO recommended. My advice: Get the eye test on Boots or any other known opticians and buy the frames online… Read Full Review

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★★☆☆☆

“Exceedingly expensive”

Written on: 27/05/2016 by Evelini500 (1 review written)

Just been fleeced £148 for just a eye sight test and contact lens check. OK, lots of tests done but no warning that it would be that expensive. I'd explained when booking that I was after a second opinion, but would not have gone here at that price if I had known. Insult to injury that I paid £89 in the store only to be phoned up later for a further £59. Sales assistance very pushy that I needed to spend another £500 on new glasses, even though the optician hadn't mentioned it. He also… Read Full Review

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★★★★★

“Swindon Branch - Excellent Service”

Written on: 23/09/2015 by SLGSUE (3 reviews written)

I took my daughter for her check up in the Old Town branch in Swindon, and found the staff to be very kind, polite, helpful and professional and the facilities to be of an excellent standard. They had experienced several referrals and emergency's that day and were running very slightly (5 mins) late but they came to me and explained which I like as it made me feel that were were valued. The optician doing the examination made my 15 year old daughter relax, he was patient and explained fully… Read Full Review

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★★★★★

“Swindon Branch - Excellent Service”

Written on: 23/09/2015 by SLGSUE (3 reviews written)

I took my daughter for her check up in the Old Town branch in Swindon, and found the staff to be very kind, polite, helpful and professional and the facilities to be of an excellent standard. They had experienced several referrals and emergency's that day and were running very slightly (5 mins) late but they came to me and explained which I like as it made me feel that were were valued. The optician doing the examination made my 15 year old daughter relax, he was patient and explained fully… Read Full Review

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★☆☆☆☆

“No gaurretee given rude manager .”

Written on: 18/05/2015 by Ferguson486 (1 review written)

I paid £450 for a pair of reading glasses 4 years ago and the arm has broken away from the frame, I took them back with the receipt and asked to see the guarantee, apparently there is no written guarantees just a verbal one , surly the guarantee should have been on the receipt, but no. Also there was no records on there computer that I was a customer even though the receipt had there name and address on it… Read Full Review

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★★☆☆☆

“Seemed desperate to charge extra”

Written on: 30/11/2014

During my eye test I was persuaded to pay for a separate examination of some kind (explained in a rush, not clear what it was) and then had to remind the optician to tell me what the extra test had showed. No written record of the test results was offered. Seemed a bit desperate to be looking for ways to add an extra charge like that. The whole appointment was then rushed through towards the end… Read Full Review

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★☆☆☆☆

“rubbish very let down optician very rude ”

Written on: 16/10/2014 by daisytree (1 review written)

very unimpressed with low standards help desk polite optician very rude and rushed the eye exam… Read Full Review

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★★☆☆☆

“£450 and still no glasses”

Written on: 09/10/2013 by Clivebagshaw (1 review written)

Despite being given a ten day lead time on new glasses I have still not received them, I have had to phone three times to find out what is happening. I paid £450 for the glasses and now have to wait 4 weeks to get them. Totally unacceptable… Read Full Review

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★★☆☆☆

“Poor telephone manner ”

Written on: 18/08/2013

Not happy with the response from the reception who was more interested in talking about which option I was going to do bearing in mind I was about to go for a free trial for contact lenses then the problem I was explaining regarding the lenses. So I cancelled. Contact lenses are to expense with the £80 you have to pay before you order anything. This is for the opticians screening etc which is free at other opticians. The actual optician I saw was very good so no complaints about her just the… Read Full Review

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★★★★★

“Best Designer Glasses ever used”

Written on: 20/02/2012

They offer best customer service when I visited to their Farnham branch. You can visit Leightonsopticians.com to find an extensive range of tailor-made designer glasses with ready-made reading frames. … Read Full Review

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★★★★★

“Leightons Opticians retail shops are known for for...”

Written on: 27/12/2009 by lopt2009 (1 review written)

Leightons Opticians retail shops are known for for customer comfort and provide an extensive selection of designer and non-designer spectacle frames and sunglasses. I like the personalised service and eye care consulting. You can get customer care phone number and e-mail address on the contact us page. Get ready to get the best eye care services… Read Full Review

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★★★★★

“Made to feel very welcome and special, not hurried and...”

Written on: 13/10/2008

Made to feel very welcome and special, not hurried and the Opticians are all fully qualified unlike most places. great choice and exceptional service, excellent service, totally geared to me. Top quality lenses and great frame styles… Read Full Review

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★☆☆☆☆

“My son recently had an appointment for a contact lens...”

Written on: 13/07/2008 by Deborah May (1 review written)

My son recently had an appointment for a contact lens trial. The optician apparently tried to dissuade him and suggested he wore the glasses he was prescribed last year though he was unhappy with them. She reluctantly showed him how to put in lens but seemed to be demonstrating how to remove them (I've been wearing lens for over 30 years and know the basics). She appeared to have extreme difficulty in fitting them and prescribed a lens which she described as the lowest priced in their range at… Read Full Review

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