Asda Opticians Reviews - opticians.asda.com

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Latest Reviews

★★★★★

“the best yet”

Written on: 07/08/2018 by Clayshooters (1 review written)

At last an optician that knows what she's doing, the lady I saw was very helpful and thorough, unlike the two high street opticians I have been so unfortunate to visit previously. Had a good knowledge of prescription glasses for sport (clay shooting in my instance) which was a breath of fresh air and gave me confidence in taking my prescription insert to them to be glazed. I would recommend the Barry branch to anyone in the area… Read Full Review

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★☆☆☆☆

“asda opticians hessle rd hull”

Written on: 04/04/2018 by karlwittner (1 review written)

got my glasses 2 weeks ago and they are the most uncomfortable glasses I've ever had,the nose piece cuts in making it very sore and they are too low I can pretty much see over the top of the lenses. been back to the store a few times and all I get is we can't do anything. NEVER AGAIN. SHOCKING SERVICE… Read Full Review

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★☆☆☆☆

“Incompetence and ineptitude.”

Written on: 22/03/2018

After waiting 2 weeks and not hearing anything I phoned the Altrincham store to no avail.When I Eventually got through to "customer service" I was assured that the optical dept was open and staffed. I then made a round trip of 20 miles only to find a sign on the desk to the effect that the department was closed till the next day.I went back only to be told that it would "probably be another week".I then gave up and went to Specsavers… Read Full Review

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★★★★★

“Excellent customer service”

Written on: 16/03/2018 by Laura339 (1 review written)

Went in today to pick my glasses ..was served by Asma, what a credit to the company, she had to query something so I carried with my shopping..half way round Asma found me to update me about the query. What a lovely , cheerful young woman. I will be recommending all my family to go to the colne store… Read Full Review

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★☆☆☆☆

“wasted journey”

Written on: 08/12/2017

I made a evening appointment at asda eastlands and had to wait three weeks. I turned up for the appointment and it was all closed up and nobody there. I eventually found an assistant who said the person who should have been there was off sick. I have been there before and they have my contact details but nobody got in touch its disgusting… Read Full Review

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★☆☆☆☆

“An untrained assistant was trying to conduct a...”

Written on: 27/11/2017 by 494McCleary (1 review written)

An untrained assistant was trying to conduct a procedure without success, which made my eyes sore l refused to continue with the eye test as l lost complete confidence with the service., l will not recommend them or return… Read Full Review

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★☆☆☆☆

“Ignorant bad tempered foreign optician at hyde branch”

Written on: 28/08/2017 by 234Collins (1 review written)

I was sent a letter from asda hyde opticians saying I was due for an eye test.Rang to book an appointment,it was engaged 3 times.When I eventually got through I booked an appointment.What a nightmare it was,the person who took my details was useless and kept getting my details wrong..When I had my eyes tested,my glasses kept steaming up,it took ages.When I eventually saw the foreign young optician she was bad tempered, ignorant and spoke to me like I was an idiot.I am 52 and disabled.After… Read Full Review

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★☆☆☆☆

“Dunfermline unprofessional”

Written on: 20/08/2017 by Valentina310 (1 review written)

Felt like all staff were not trained in the job they were supposed to be doing. Optician said no change in prescription yet periphial vision was different. forgot to add prisms to my prescription and then said it was because he forgot to press the button on his computer. glasses took two weeks and when fitted I could not read above 12, but the girl took them away and heated the stems ????? Felt the whole process from start to finish was mickey mouse… Read Full Review

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★★★★★

“Great customer service”

Written on: 25/07/2017 by Lumlum (1 review written)

I attended Asda opticians in Stevenage on 24 July 2017, as the arms of my glasses were in very poor shape and needed replacing. I found the staff very polite and informative. They offered their assistance during all parts of the selection process. Additionally, one particular (very tallented) gentleman repaired my damaged glasses so I could use them confidently, while waiting for my order to be processed. Having had such a positive experience, I look forward to receiving my chosen glasses and I… Read Full Review

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★★★★★

“am well happy with the service”

Written on: 25/07/2017 by ijUnderwood393 (1 review written)

A lot cheaper than robbin BOOTS ,, ASDA two pairs of galass reglazed for £160....robbin BOOTS £260.70p stay well clear of boots the opticians... Go to ASDA… Read Full Review

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★★★★★

“My experience at Asda optician”

Written on: 23/07/2017 by HaileyFournier266 (1 review written)

I've had many pairs of varifocal glasses from my local Asda in South Liverpool and had great friendly professional service and good value every time. I had my eyes tested in the same branch for the first time earlier this year. I was concerned that I was having slight double vision/ghosting on words and text on my T.V. plus my glasses didn't seem to be working for me as they did. Remembering that macular degeneration was within both sides of my family, I was very worried about losing my sight… Read Full Review

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★☆☆☆☆

“Don't enter ”

Written on: 17/06/2017 by Holmanui365 (1 review written)

Went Asda optician Wolstanton in Newcastle under Lyme for an eye test and to purchase glasses with contact lenses. Staff are rude and incompetent. The main optician will not talk to you at all and disregards any questions by ignoring and then barks orders as to what you will do!other staff call you dear and have no idea on how to advise customers. I have payed for two pairs of glasses that are varifocal and I can't use them as the glasses are not wide enough and they are far too heavy. I can't… Read Full Review

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★★★★★

“Wakefield branch....highly recommended”

Written on: 11/05/2017 by cavalry (1 review written)

It isn't often that I feel motivated enough to write a review about anything but I think it's only fair considering the great treatment I received. I feel sure that any other optician would have told me that I was unsuitable for contact lenses but Asda didn't give up on me. They showed a great deal of patience and they come across as a very professional service at a very reasonable price. Trust me, they will go out of their way to help you and that is why I am here to give them 5 stars… Read Full Review

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★★☆☆☆

“No guarantee of repair to glasses under warrantly”

Written on: 04/04/2017 by 1946Davis (1 review written)

Got a pair of designer glasses from Asda Inverness in October 2016 at a cost of 99 pounds. Five months later the bridge snapped in two. I had only been using the glasses for a few hours each day at home, mostly for the PC. I returned the broken glasses, along with my receipt and prescription to the Asda Opticians Inverness only to be told that they may not repair the glasses, even when they were still under warranty. I was not happy hearing this and advised the retail assistant that if they… Read Full Review

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★★☆☆☆

“Poor Service”

Written on: 15/03/2017 by Danica263 (1 review written)

I went to Asda Rotherham for an eye test I was passed from assistant to assistant who were more interested in sales and not the customer in hand. Eventually the optician ending up doing some of tests so he could commence the eye test and recommended glasses. I was then passed back to a non interested member of staff who told me to pick frames and after choosing one by myself no assistance from the staff advised it would take 10-14 days to come back from the makers and they would ring me when… Read Full Review

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★★★★★

“Used them for 3 years, wouldn't go anywhere else”

Written on: 10/03/2017 by RihannaByrd (1 review written)

I have with glasses for 40+ years. I was paying over£300 at Spec savers and Boots, as I need varifocals, thinned lenses, etc. etc. I now get two pairs for£179... Quality, designer frames. Delighted with the lenses. The eye tests I have had have been thorough, the staff very helpful. I use the opticians at Owlcoates, Pudsey. It doesn't bother me, but they don't have quite the choice that boots etc have. But plenty pairs I like and have bought. I now have about 14 pairs, different styles… Read Full Review

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★☆☆☆☆

“all round nightmare.very rude optician at hyde mcr”

Written on: 25/02/2017 by AxelMcCurdy (1 review written)

Was sent a letter from asda opticians in hyde stating my eye test was overdue so I rang straightaway,was told on the phone to ring back as they were busy.rang back made an appointment.went for my eye test what a nightmare.waited 30mins,as it was busy.had 3 different eye tests,i struggled on one of them,as the spex they gave me kept steaming up.waited 15 mins to see the optician,who was abrupt and ignorant.did more eye tests looking at faraway screen with leters on.she then asked me why I had… Read Full Review

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★★★★★

“Spondon Derby”

Written on: 17/02/2017 by FluffyTheImpaler (1 review written)

My friend had a good experience at Spondon so recommended I give them a go. Having gone through the hard sell with every other optician I've ever been to, Asda Spondons Optical staff were a breath of fresh air. Very professional and very helpful. They asked all the right questions and there was no mention of upgrading to this that or the other. -Who needs designer special coatings and functionality to a depth of 500m oh and these will work in a total vaccuum.- No, none of that. I need specs… Read Full Review

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★★★★★

“Super. Service great price! Swanley Kent.”

Written on: 19/01/2017 by joey345 (1 review written)

Just had my frames reglazed at Swanley Kent very laid back professional staff My frames were Oakley not a bog standard frame but no problem varifocals anti scratch anti glare nice case.£70 great service&really nice staff .thanku! I'll Be back! … Read Full Review

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★★★★★

“5star service! Greenhithe branch dartford.”

Written on: 01/01/2017 by 473Harrington (1 review written)

I ordered a £40 pair varifocals(greenhithe,dartford) Inc tint anti scratch,anti glare .Took about 7 working days,friendly staff,amazing value &service… Read Full Review

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