Asda Opticians Reviews - opticians.asda.com

Click here if this is your business
★★☆☆☆
2.4 / 5
33% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
Asda Opticians opticians.asda.com - Ask a question now

Media Gallery for Asda Opticians opticians.asda.com

Asda Opticians opticians.asda.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“Great value”

Written on: 09/04/2022

Just got my third pair of varifocals from Asda Great Yarmouth. Excellent lenses and still less than half the price of my first varifocals nearly 20 years ago. They really are very good, and for £120, with thin lenses and transitions an absolute bargain. Staff were great and very helpful… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 1 0
★★★★★

“VERY GOOD EXPERIENCE”

Written on: 06/03/2022 by Rollinsmc491 (1 review written)

Best experience for years where an eye test is concerned. Having had two bad experiences with two Opticians it was certainly was a good one with Asda in Sheerwater, Woking. Staff were friendly, helpful and efficient. No sales pressure to buy new glasses straight away. First Opticians that I have been to that also talks to you about your diet and how to make sure that you know what foods to put in to your diet to maintain healthy eyes… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Really Impressed.”

Written on: 10/02/2022 by Noodlecats (1 review written)

Really impressed with the optician at the Ashton Under-lyne store. He was so knowledgeable and able to convey information, explain it in a way it was easy to grasp. The attention to detail and how he related it to your own individual eye assessment was something I had not experienced before. A real asset to ASDA. The team were very friendly but the optician stood out… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Rude unpleasant staff”

Written on: 24/11/2021 by KewieKen (1 review written)

Tried to ‘phone ASDA OPTICIANS Bristol Patchway SIX-SEVEN times, ‘phone never answered, as usual, to explain I had been [SLIGHTLY] unavoidably delayed for booked Eyetest on 24/11/21 and eventually got through to Answer Machine. Explained situation and asked that I be called if Test could not be done - I was travelling 30miles+ to attend. Got there, lady behind scenes finally dragged herself to Counter…… “Yes??” I explained, she looked at screen and shook her head, “We can’t do… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 1
★★★★★

“Best appt ever”

Written on: 21/08/2021 by Wendyfromcrosby (1 review written)

Had eye test today at Aintree asda opticians and can't fault it. Such a lovely optician put me totally at ease. Conveyed information in a friendly and professional manner. Answered question on condition that could be inherited. Other staff helpful and friendly. Picked up a pair of varifocals very cheaply. Can't find a single thing to comment negatively about or suggest improvement… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Broken before 2 years old”

Written on: 05/07/2021 by Itdoenstmatter (1 review written)

I have had my glasses from ASDA Crewe since December 2019, the arm has now broken off and apparently out of guarantee. Never had glasses break before 2 years old. My choice is either buy a new pair on the old prescription or fix with sellotape. That's what you get buying cheap glasses from Asda, won't be doing that again… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Dont bother”

Written on: 19/06/2021 by Jonnymunro (1 review written)

No hard case not even a cleaning cloth .. Great service went to pick up new glasses in some crappy bright asda green fabric and not even a cloth inside May not seem .much but how skippy I have never not been given a case by any opticians before keeps them safe in your bag I just wonder how much they saved and they were in tge shop for sale V dissapointed… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 3 0
★☆☆☆☆

“Covid 19 at Asda Opticians Coventry Walsgrave store.”

Written on: 09/12/2020 by Mshah. (1 review written)

New ruling in place at Asda Coventry Walsgrave store. Due to Coronavirus you CANNOT view the frames unless you make an appointment for a sight test!! When I explained to the senior lady, this cannot possibly be correct, she decided to laugh in my face with her colleague. Walked in at Boots optician and the only change to Covid 19 is that you now put the frames to one side after trying them out; no need for a *forced unnecessary* sight test just to try out the frames. How ridiculous!?! Shop… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 2 0
★★☆☆☆

“takes to long”

Written on: 31/03/2020 by tonymara (1 review written)

I purchased a pair of glasses from asda optitions after having to wait four weeks for the appointment date. I found the glasses hard to see through and went back after giving them a go for two weeks only to be advised I could get an appointment to have the glasses looked in another four weeks I felt there should of been someone on hand for these types of problems and that everything seems to be a four week wait to be seen to. afraid I shan't be purchasing from asda optitions again… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 1 0
★★★★★

“Well, that surprised me”

Written on: 26/01/2020 by WarrenButlin (1 review written)

Quoted over £300 for pair of glasses at my usual optician, I went to Asda Superstore in Waterlooville. I spoke to one of their sales personnel about all my requirements & was told that £80 is what it would cost. Well, if it went wrong I could use them as spares. Eight days later they text me to say my glasses were ready. I tried them on and wow! Fabulous, verifocals with thin lens. My only regret was I should have ordered 2 pairs for £120! I will be returning to order a spare pair. Asda for… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 1 0
★★★★☆

“Excellent service ”

Written on: 23/12/2019 by Queeg4000 (1 review written)

Had my eyes tested elsewhere for free and took my prescription to Asda on December 13th. Paid £45 for their cheapest frames and varifocal lenses. Having worn Essilor lenses in the past at 3 times this price, and being warned not to buy cheap varifocals, I thought I was taking a gamble but was told if I have any problems I could take them back within 3 weeks for a refund, so took the plunge. Told they would be ready for December 27th but had a message on the 21st to say they were… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 1 0
★☆☆☆☆

“Painfully slow and misleading information in emails”

Written on: 19/12/2019 by lorraineennis (1 review written)

Ordered lenses on 7th December in plenty of time for Christmas and now 20th and still waiting! They were apparently despatched in 13th and the email said via Royal Mail 48hr. Have emailed (no response) and then telephoned. Was told they had been despatched on 13th but the email saying via Royal Mail 48hr was ‘incorrect’. Still waiting..... let’s hope they arrive before Christmas or I will be livid. Won’t be using again and wouldn’t recommend… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Roundlees's Response to lorraineennis's Review

Written on: 15/01/2021

Same here! Ordered my lenses and received an email to say they had been dispatched via Royal Mail 48 hour. No sign of lenses over a week later and despite several emails no one has yet been bothered to respond. They were quick enough to take the money from my account though!!! Whilst I was waiting for their lenses to arrive I've used an online supplier Lenstore and received theirs no problems - actually cheaper and within 24 hours, but still waiting for Asda.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 2 0
Read 1 Comment
★★★★☆

“Friendly professional staff. ”

Written on: 02/11/2019 by simonjulia (1 review written)

When I went for my eye test; the computers had crashed across the network. This wasn't anyone's fault so I got my eyes tested at a nearby optician on this occasion. When I returned to purchase my frames, they were happy to accept the prescription. I received my first pair in eight days. They're every bit as good as previous pairs I've had at several times the price. The only problem was the time I would have had to wait for another appointment.For this reason, I went to a nearby optician for… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Simonjulia's Response to simonjulia's Review

Written on: 20/02/2020

Just an update to the above, I got the second pair on Monday the 4th. problems (minor) have been swiftly and efficiently addressed. I'd highly recommend the Spondon branch .

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★★

“Great service Bromborough”

Written on: 18/10/2019 by PeteCol (1 review written)

I have bought two pairs of varifocal spectacles from the store in Brombourgh, Wirral. From eye test to dispensing the service was excellent. Exactly what you would expect from a professional service. I usually pay a lot of money just for lenses and I'm very pedantic about such matters. I must say I am very pleased with the 'standard' varifocal lenses supplied by Asda and with the incredible low price. I recommend Asda and will buy again… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 2 0
★★★★★

“Scunthorpe optician ”

Written on: 17/08/2019 by Mead63 (1 review written)

Been to scunthorpe asda opticians today where an optician who has worked there several years gave his time and experience to make sure I got the correct glasses and that they were fitted correctly, the optician concerned was very pleasant, professional, and went above and beyond to help me. Tried to leave a review previously again to say how great my experience with him was when visiting before. A great ambassador for the scunthorpe branch and a great experience… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Very poor”

Written on: 07/04/2019 by Leesmitho1 (1 review written)

Had to wait 2months for the next available weekend appointment then they called me less than an hour before the appointment to cancel it. The women who called was rude and very unhelpfull and said the next weekend appointment was in another month. Customer service is a disgrace for a big company like asda… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 1 0
★☆☆☆☆

“Did not carewe”

Written on: 10/02/2019

Went to Add a next to the Trafford centre, to pickup my glasses. I was met by a member of staff. I told that the glasses did not fell right (they need the arms adjusting) she told that's what I asked for and continue to clean the glasses while listening to another member of staff talking to a customer .then she just put them in a case and said there you go. I did not want to make a seen so I left. I will never go there again… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 1 1
★☆☆☆☆

“Utter rubbish ”

Written on: 03/02/2019 by Crosszd358 (1 review written)

Went to Rotherham in July bought two pairs of varifocals I could not see through them was told to try them so every two weeks I returned and was told they needed adjustments in September they did another eye test with different results they arrived after two weeks and I cannot see through them as well I have returned twice with these and on the last visit I was told that my old glasses was made too weak for me and that is why I can see through them better than the Asda ones I’m now £250 down… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 2 0
★☆☆☆☆

“Cheep but not cheerful st cheep and nastyj”

Written on: 22/11/2018 by kcScott404 (1 review written)

Asda colchester. Took perfectly fine script. Ordered glasses from woman who talked about herself so i know her life history but she didnt bother doing her job. Hence received useless glasses… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 1
★★★★★

“the best yet”

Written on: 07/08/2018 by Clayshooters (1 review written)

At last an optician that knows what she's doing, the lady I saw was very helpful and thorough, unlike the two high street opticians I have been so unfortunate to visit previously. Had a good knowledge of prescription glasses for sport (clay shooting in my instance) which was a breath of fresh air and gave me confidence in taking my prescription insert to them to be glazed. I would recommend the Barry branch to anyone in the area… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
overview