First Direct Home Insurance Reviews

Click here if this is your business
★☆☆☆☆
1 / 5
0% of users recommend this
Click here if this is your business
  • Customer Service

  • Value For Money

? Ask our helpful community of experts about this product or company
First Direct Home Insurance - Ask a question now

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

  • Average Rating Over Time
  • Within the last month ***** (From 0 reviews)
  • Within the last 6 months *** (From 0 reviews)
  • Within the last 12 months * (From 0 reviews)

Latest Reviews

★☆☆☆☆

“First Claim Pain”

Written on: 31/07/2014 by Peterswg149 (1 review written)

After years of insuring a property and never making a claim Aspria, First Direct loss adjustors are taking forever to settle. When I called up the initial a company conversation was. 'I have never claimed before but I had to get a company I trust in to make emergency repairs to a wet ceiling above a bed. I hope that as I haven't made a claim before and because I have already settled up the £700 you will make sure we are re-imbursed quickly.' Now; weeks later I have to get wound up chasing the… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Never ever insure your car with First direct. The...”

Written on: 09/08/2010

Never ever insure your car with First direct. The service is rubbish. I have to say I totally agree with one of the reviewer that First direct banking service is really good but their car insurance is insurance from hill. They cancelled my policy despite sending them all the documentations they requested then they charged me £60 for cancelation. It's DISCUSTING. Will never recommend First direct to anyone. BAD BAD BAD… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Whilst their banking services are excellent, First...”

Written on: 17/07/2009

Whilst their banking services are excellent, First Direct's insurance services (both home and car) are, quite frankly useless. First Direct have partnered with a number of shockingly second-rate insurance providers and refuse to get involved in any customer service issues -> we've spent hours on the phone trying to fix problems with our cover. They're hopeless… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
overview