The AA Driving School, nationwide UK

The AA Driving School, nationwide UK

User reviews
4.5

Customer Service

4.0

Value For Money

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The AA Driving School, nationwide UK

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The AA Driving School, nationwide UK
4.06 1,246 user reviews
570%
47%
31%
23%
119%
4.5

Customer Service

4.0

Value For Money

User Reviews

Sarah ONeill
5

Value For Money

5

Customer Service

Wonderful experience.

I moved from an independent instructor to my new instructor (Horsforth area) after several months of driving with very little improvements with my precious instructor. Within weeks he had greatly improved my confidence and driving through his calm friendly manner and clear and helpful instruction. I am now a confident driver and use my car daily for work as well as visiting family in the Lake District using little country roads and friends in Manchester using the motorway. I am so Grateful and would 100% recommend him. The AA was also cheaper than my original instructor and the app was easy to use to book, cancel and pay for lessons.

Sarah ONeill
5

Value For Money

5

Customer Service

Excellent experience

I left a previous instructor as my driving was not progressing. I moved. He is a wonderful driving instructor. He is friendly and patient . Calm and reassuring. He put me at ease. His clear instructions and explanations meant my confidence and therefore driving improved quickly helping me to pass. I am now a confident driver and have been around the country on both tiny single track roads and on motorways. I can't thank him enough for the amazing lessons he game me.

agboyo
5

Value For Money

5

Customer Service

Horsforth

This week I passed my driving test all thanks to my driving instructor. He was very patient when teaching me and was able to simplify the lessons so that I was able to understand them.

1
dh2011

Congratulations on passing your test and thank you for the review

Tyler_Morris
4

Value For Money

5

Customer Service

Bradford and Surrounding Areas

I started my lessons in April 2022 and was extremely nervous. He made me feel calm and less stressed from the first lesson. So calm in fact that he threw me straight in at the deep end and took me on to busy main roads on my first lesson. This massively set the tone for the rest of my lessons. Sadly I failed my first test due to my own judgement. But passed second time with flying colours and couldn't have done it without him! He's a credit to the AA Driving School. ❤️

Sophia Imran
5

Value For Money

5

Customer Service

THANKYOU

I passed my driving test thanks to an excellent instruction! He is an incredibly patient, knowledgeable, and encouraging driving instructor. He made me feel comfortable behind the wheel from the very beginning and explained everything in a clear and easy-to-understand way. His calm approach helped me gain confidence, and he tailored each lesson to improve my weaknesses. If you're looking for an instructor who is genuinely invested in your success, I highly recommend him. I couldn't have passed without his guidance

Thankyou

1
dh2011

Hey, congrats on passing your test and we're thrilled to hear that our instructor made your learning experience an enjoyable one

Donga98
5

Value For Money

5

Customer Service

Driving instructor

She has come to my rescue after my precious driving instructor has refused to take me to my test as I cancelled a pre arranged lesson which he booked without my knowledge or permission. I have had 8hrs of driving with Siobhan and she has been very encouraging and supportive. She helped my confidence whilst driving and I didn’t feel anxious like I did with my previous driving instructor. I have failed a driving test with my previous instructor and finally passed . I couldn’t thank her enough for making me comfortable and taking me on with such short notice!

dbkakwhdbakdhrbe
5

Value For Money

5

Customer Service

Great instructor

Passed my test today and honestly couldn’t have done it without my instructor. He was always calm, clear and made sure I understood everything properly. He gave me the confidence I needed and made learning to drive feel much less stressful. Really professional and easy to get along with — would definitely recommend him to anyone learning to drive!

Ally
1

Value For Money

1

Customer Service

AA WEBSITE PRICES FOR DRIVING LESSONS ARE NOT CORRECT.

Went on AA website to book 10 driving lessons for my 18years son as birthday present, everything went as it should be and payment was taken from my account but we didn’t get any payment or booking confirmation from AA. Tried to call but they don’t have call centre available so you have to inquire online, after painful waiting time online got some to say that payment and booking will be refunded due to not having any drivers instructor available in my area and the price will be extra £10 to book with different instructors. I feel disappointed and frustrated from AA service and how they lie to customers online in order to lure them to book with higher price lessons.
Lucy
5

Value For Money

5

Customer Service

Passed first time

I was a really nervous learner but my instructor pushed me just the right amount to feel more confident. He was very knowledgeable and prepared me well. With his help I passed first time with only 3 minors! This was only practicing in my lessons too as I didn’t have a car at home to get extra hours in. Thank you

3

Value For Money

3

Customer Service

Great Driving Instructor

I had a great experience with my instructor. He was patient, kind and was determined on making sure that my driving was spotless. I passed first time with only 2 minors all thanks to him. I highly recommend

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Q&A

Zalfonso

I am not happy with my instructor and would like to change it. Do you know a good AA instructor in South Ealing/Brentford?

Mama_Cuddles

If you check the website or phone them they will tell you who your nearest instructors are. You can book lessons online too and you will be offered a choice of time slots.

wayneypro

I'm considering taking up a franchise as an AA driving instructor. Reading through this thread there are a multitude of similar bad experiences, primarily relating to the conduct of the instructors'

I've also noticed that on a majority of these posts the AA have replied with comments which indicates to me a desire from them to improve and listen.

My question as a prospective 'Franchisee' is this:

Would you as a parent or student choose the AA Driving School as a preferred provider based on their reputation and how much would the ratings in this thread influence your decision to use them?

There are several companies out there that offer a franchise solution; RED being another popular one. I'd be interested to get some feedback on this so I could at least feel that I would be choosing the right organisation to train with.

At this point in time I'm inclined to choose the AA purely based on its long standing reputation and that any other schools (including RED) are likely to have both good and bad instructors too.

Mama_Cuddles

I would choose AA over Red. AA are far superior but Red are the most complained about and worst for customer service and quality. This is my personal experience of both.

marcuz

Any tips about test centres between Cannock and Wednesbury? Which one is best place to take my test?

jujubeej

Can anyone give any details or advise on the south west London school? 

marcuz

Has anyone had a I instructor from Lichfield or Sutton Coldfield in West Midlands? Any bad experiences?

marcuz

Ok thankz for your answer agusia78,its just I'm worried I had about 2 instructor pass they took my money without doing my practical test.

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