The AA Driving School, nationwide UK Reviews

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The AA Driving School, nationwide UK
★★★★☆
4.1
78.0% of users recommend this
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Latest Reviews

“Great Cardiff Instructor ”

★★★★★

written by Jamesss1 on 26/02/2024

As an international driver, learning to drive in the UK was always going to be a unique challenge. I already have driven for years, but I had so many bad habits and still so much to learn. My instructor here in Cardiff was great, he taught me how to pass the test, but also a lot about driving in the UK in general. He was really friendly, knowledgeable, and patient. Overall it was a great experience (made better as I passed first time!) and I wouldn't hesitate to recommend my instructor to anyone learning how to drive in Cardiff.

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“A superb experience”

★★★★★

written by Marenh1961 on 26/02/2024

It was a brilliant journey. The entire process from signing up, to learning was very straightforward and hassle-free. Very professional and friendly instructor, with plentiful of tips and advice. Would definitely recommend to everyone.

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“100% recommend Charlene noon from AA”

★★★★★

written by Carolinew22 on 20/02/2024

Can't thank Charlene noon from AA in snodland enough. brillant driving instructor. I really struggled with aniexty and had low confidence. Charlene, listen all the way and help me gain my confidence back. She has taught me many new skills and is a patient caring instructor. It was a long journey that I wouldn’t of been able to complete without her. I 100% recommend.

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The Aa's Response to Carolinew22's Review

Written on: 21/02/2024

Hi, sounds like you both were a match made in heaven ????. Congrats on flying through your test ✅.

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“Best instructor!”

★★★★★

written by Alf.05 on 20/02/2024

Amazing instructor, best learning techniques, wouldn’t want anyone else for my test!

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“Highly recommend AA driving (specifically Charlene)”

★★★★★

written by on 20/02/2024

I recently passed my driving test with AA instructor Charlene Noon and my experience was fantastic, beforehand I was a really anxious driver and had a very poor experience with driving previously which completely knocked my love for it however even after just a few lessons I could already see my confidence growing and I began to look forward to my lessons. Charlene was very patient with me and this is exactly what I needed due to my previous experience. After spending years thinking I would never pass my test I finally did and I am very grateful to the AA driving school and more specifically Charlene for their support and encouragement

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“Passed first time!”

★★★★★

written by 1945Holder on 15/02/2024

I recently passed my driving test and I would like to say a big thank you to my instructor. He is an amazing teacher and made sure I was ready for my test. Thank you again! Couldn’t have passed without you!

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The Aa's Comment

Written on: 16/02/2024

Congrats on passing your test ????????. We're delighted to have helped you on your journey ????.

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“Excellent Instructor in Ipswich”

★★★★★

written by keefah on 06/02/2024

The AA site was easy to use and the help chat was useful But I have to say that the lady in Ipswich who was my instructor was amazing. After taking a break in my lessons I had 16 hours with and she re-explained everything and got me back into it. Can't recommend her enough!

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The Aa's Response to keefah's Review

Written on: 08/02/2024

Hi there, we're delighted with the feedback from your instructor after your break. We really appreciate the 5 stars.

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“Friendly and flexible driving instructor”

★★★★★

written by DBK90 on 03/02/2024

I started learning to drive in March 2023 having never been behind the wheel before and passed my test first time with 3 minors in January 2024. I had to learn working a full time job with changing hours and my instructor made this easy. They taught to a high standard but never made me feel stressed out, and they were great at communicating when lessons needed to be rearranged.

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The Aa's Response to DBK90's Review

Written on: 05/02/2024

We couldn't be happier with your feedback from your experience learning with us. We really appreciate the 5 stars and congrats on passing your test.

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“Great Service From Beginning To End”

★★★★★

written by DafL on 22/01/2024

Had lessons from my instructor between late August to middle of January and passed my test end of January. I highly recommend him as an instructor, he is patient, understanding, helpful, empathetic, approachable and he is an all round nice person. I found booking and changing lessons was easy to do, through the website and directly. Looking forward to having a motorway lesson. Thank you for getting me on the road so quickly!

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The Aa's Response to DafL's Review

Written on: 27/01/2024

Oh we're delighted to hear this, huge congrats on passing your test.

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“Best Instructor in Cardiff ”

★★★★★

written by SKhan4 on 06/01/2024

My instructor from AA in Cardiff. I had lessons for around a couple of months with him and passed first attempt. He has been a great instructor, he took the time to work with me to improve in specific areas. He also helped with me with the Tell me/Show Me questions. I think his car is good for learners. I would definitely recommend him to anyone thinking of taking driving lessons.

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The Aa's Response to SKhan4's Review

Written on: 09/01/2024

Amazing thanks SKhan4 ????.

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“The best instructor you can ever have! ”

★★★★★

written by qsLeonard229 on 03/01/2024

I started learning manual driving and it was not that easy for me. So I decided to change to automatic lessons with my instructor soon after few manual lessons. First he asked me to drive to understand where I am and identified the mistakes I’m doing and gave solution to one by one with so much patience. First thing he said was we should be a team and work together to make it a success and it stayed on my mind. He was so gentle even if I do mistakes and I tried my best not to repeat those. Under his guidance I was able to get a pass with two minors. I’m forever grateful to him. Highly recommending for anyone who’s struggling with your driving tests.

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The Aa's Comment

Written on: 04/01/2024

We're proud as punch to hear this and congrats on passing your test????????????.

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“Passed my test in Burgess Hill”

★★★★★

written by danlark on 22/12/2023

I started learning in London with trainer for Mill Hill and was very satisfied with the progress. Unfortunately, I haven't passed my first test and then I moved to trainer in Burgess Hill. Highly recommend, gave me good lessons and I managed to pass my test. Thank you so much, AA school, it was a good journey.

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The Aa's Response to danlark's Review

Written on: 29/12/2023

Congrats on passing, we hope you enjoy smooth sailing on the roads.

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“Appalling Lack of Accountability”

★☆☆☆☆

written by IsabellaHull91 on 07/12/2023

Absolutely Appalling Treatment. My daughter had been learning to drive with the AA for over 18 months, she had her driving test on the Sunday 8th October and had booked the 2 hour slot with her instructor from Tonbridge Area. Everything set to go months in advance. Then on Tuesday 3rd of October, decided that he was going to cancel the lesson and pull the car from the Examination, meaning my daughter had to do her test in an unfamiliar car. He's taken the money for 18 months and then did her over when she needed the car. Totally unreliable and we wouldn't recommend this company as there is no monitoring of the instructors.

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The Aa's Comment

Written on: 11/12/2023

Hi, we're sorry to hear this please drop us an email with this review and your daughters pupil details to us.

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“Perfect service , with great teaching !!”

★★★★★

written by MAXBALLARD119 on 07/12/2023

I would like to thank him for his effort , time , patience and great teaching! Honestly I couldn’t have asked for anyone better to help me pass my test , I thank him massively for the time he took to help me learn , the patience especially but overall a top man with a great teaching style! Thank you very much!

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“Superb instructor, passed 1st time!”

★★★★★

written by ShazMo on 29/11/2023

Just passed first time today and I cannot recommend AA Driving School and in particular, my instructor, who was excellent, enough. Friendly , but professional, patient and encouraging. Always taught me exactly what I needed to know, listened to areas of concern I had so we could focus on them, and helped calm my nerves on test day. Could not be happier. Thanks AA.

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The Aa's Response to ShazMo's Review

Written on: 04/12/2023

We've beaming from ear to ear to hear your amazing news, ShazMo. Congratulations and very well done ????.

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“highly recommended instructor Vipen Gohal in Birmingham”

★★★★★

written by LottieJJJ on 28/11/2023

I recently passed my driving test at Kingstanding with just a minor error, and I have Vipen Gohal from AA to thank for this achievement. For anyone who, like me, struggles with confidence behind the wheel and feels intimidated by other vehicles on the road, Vipen is the instructor you need. His ability to instil confidence in learners is unparalleled. From day one, he understood my fears and worked methodically to help me overcome them. What sets Vipen apart is his understanding of driving techniques and deep knowledge of road test rules and safety. This insight was invaluable, especially when navigating complex traffic situations and during the test. I cannot recommend Vipen highly enough. If you want to pass your test and become a confident and safe driver, Vipen is the go-to person at AA.

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The Aa's Response to LottieJJJ's Review

Written on: 29/11/2023

Great job, Lottie! We're stoked to hear you had an awesome time with our instructor. Thanks for giving us a 5-star review, it means a lot to us! ????

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“Passed 1st ”

★★★★★

written by Anthonythomasselby on 27/11/2023

He is an amazing instructor Very friendly and very helpful Was able to to pass 1st time with his help Thank you for everything you did A++++++++++++++ 100% would recommend him to anyone who wanted to pass there driving test

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The Aa's Response to Anthonythomasselby's Review

Written on: 29/11/2023

Congratulations. All the best on the roads, we're sure there are plenty of road trips planned.

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“Great school”

★★★★★

written by aleksandrx100 on 14/11/2023

Special thanks to instructor from Dorchester. Very professional and friendly. Passed the practical test the first time. Convenient registration on the website where you can book a convenient time. Nice Ford car. Reasonable prices. Thank you, great service!

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The Aa's Response to aleksandrx100's Review

Written on: 17/11/2023

We're delighted to hear this, thanks for sharing your fab feed-back. We hope you're enjoying being out on the roads.

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“Passed first time! Thorough teaching”

★★★★★

written by Connall on 17/10/2023

I'd like to thank my instructor for helping me pass first time. 3 minors. The practice paid off. Very detailed lessons

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The Aa's Response to Connall's Review

Written on: 19/10/2023

Congrats, thanks for choosing to learn with AA ????.

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“I had Collin as my instructor and he’s brilliant. I...”

★★★★★

written by Idman on 09/10/2023

I had Collin as my instructor and he’s brilliant. I couldn’t recommend enough! He’s extremely kind and patient which is important in an instructor.

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The Aa's Response to Idman's Review

Written on: 09/10/2023

Thanks so much for sharing your fab feed-back, we're delighted to hear you feel that way.

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Our helpful community of likeminded people will be happy to answer any questions that you have.

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Asked by Zalfonso on 10th January 2018 Report this content
I am not happy with my instructor and would like to change it. Do you know a good AA instructor in South Ealing/Brentford?

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Answers (1)
Report this content Mama_Cuddles Written on: 10/01/2018
If you check the website or phone them they will tell you who your nearest instructors are. You can book lessons online too and you will be offered a choice of time slots.
Asked by wayneypro on 2nd August 2016 Report this content
I'm considering taking up a franchise as an AA driving instructor. Reading through this thread there are a multitude of similar bad experiences, primarily relating to the conduct of the instructors' I've also noticed that on a majority of these posts the AA have replied with comments which indicates to me a desire from them to improve and listen. My question as a prospective 'Franchisee' is this: Would you as a parent or student choose the AA Driving School as a preferred provider based on their reputation and how much would the ratings in this thread influence your decision to use them? There are several companies out there that offer a franchise solution; RED being another popular one. I'd be interested to get some feedback on this so I could at least feel that I would be choosing the right organisation to train with. At this point in time I'm inclined to choose the AA purely based on its long standing reputation and that any other schools (including RED) are likely to have both good and bad instructors too.

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Answers (2)
Report this content ComiUK Written on: 04/08/2016
Have a look at the TOP 5 DRIVING SCHOOLS and that will answer your question. RED is the first choice of most pupils and they are very reliable. They are also rated 4.5 stars having 1976 reviews. My advice is go with RED and you will have no regret.
Report this content Mama_Cuddles Written on: 10/01/2018
I would choose AA over Red. AA are far superior but Red are the most complained about and worst for customer service and quality. This is my personal experience of both.
Asked by marcuz on 1st March 2014 Report this content
Any tips about test centres between Cannock and Wednesbury? Which one is best place to take my test?

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Answers (1)
Report this content jujubeej Written on: 18/06/2016
Can anyone give any details or advise on the south west London school? 
Asked by marcuz on 27th February 2014 Report this content
Has anyone had a I instructor from Lichfield or Sutton Coldfield in West Midlands? Any bad experiences?

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Answers (2)
Report this content agusia78 Written on: 27/02/2014
Sorry, I didn't have an instructor where you have asked from but as I know from my experience and people I know this company AA seems to be very professional and employes very good, professional instructors.
Report this content marcuz Written on: 01/03/2014
Ok thankz for your answer agusia78,its just I'm worried I had about 2 instructor pass they took my money without doing my practical test.
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