BSM, Nationwide UK Reviews

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★★★★☆
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BSM, Nationwide UK

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Latest Reviews

★★★★★

“I previously had driving lessons with a private...”

Written on: 25/04/2018 by dkFord262 (1 review written)

I previously had driving lessons with a private instructor, who in turn, after 6 months of driving lessons had still not taught me to reverse. After scowering the Internet I decided that my safest bet was to go with a professional driving school to save me time and convenience in the long run. I’m so glad I did! I was matched with an instructor and within 4 months I passed! I probably would have passed sooner, but due to health concerns my test date was rearranged from Feb. BSM’s aim is to… Read Full Review

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★★★★★

“Amazing experience. ”

Written on: 16/04/2018 by edwiinmiles (1 review written)

The instructor I had is an amazing driving instructor. Not only did he make me confident on the road but he thought me how to drive. BSM are definitely one of the best driving schools in the country if not the best driving school in the country when you have instructors like this man… Read Full Review

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★★★★★

“The best quality driving school!”

Written on: 10/04/2018 by missxrebekah (1 review written)

I would like to thank Bandana at BSM for her help with passing my test. I have been taking lessons for 7 years with all other driving school including independent schools but have never have the confidence to actually take a test. I stayed away from BSM as although it is only a few pounds more expensive than other schools, I thought it was a bit pricey. To be honest I wished I didn't waste so many years staying away from BSM because I came to realise the quality of the instructors. The level of… Read Full Review

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★★★★★

“Fantastic experience ”

Written on: 10/04/2018 by Lyons430 (1 review written)

I had a great time learning with my instructor for the Pontyclun/Cardiff/Bridgend area. He really boosted my confidence and was incredibly patient as I became test-ready. The way he teaches manoeuvres is really memorable and makes them feel easier to remember. I had a bad driving instructor experience previously, but this instructor was sincerely brilliant and I would recommend him to anybody in this area looking to learn… Read Full Review

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★★★★★

“Passed first time at 36yrs old!”

Written on: 29/03/2018 by AllisonMcDonald138 (1 review written)

I can't recommend instructor 'PK' at BSM in Leeds enough. He is more like a coach than an instructor, he is able to tailor his style of teaching to suit different people and he really cares about making you a safe driver for life. I'm 36 and I have two kids and I was desperate to get a bit more mobile. I took a fast pass course and failed the test and was really shaken up by it. When I decided to go with BSM, I knew from the first lesson that PK was a good teacher and that I would learn to… Read Full Review

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Bsm1's Comment

Written on: 05/04/2018

This is a lovely review to read. Thanks for choosing to learn to drive with us and congratulations on passing your test.

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★★★★★

“My driving instructor was the best!!!!”

Written on: 27/03/2018

I’m from Chatham, Kent and my driving instructor was the best!!!! There was never a dull lesson learning with him, and I was constantly laughing until my stomach hurt. He was patient when I couldn’t pick some things up and made it enjoyable while I did learn. Been driving since November, and I actually miss having my lessons. Recommend this company so much, and not too expensive either… Read Full Review

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★☆☆☆☆

“Warning to anyone thinking of using BSM”

Written on: 23/03/2018 by Zoyia (1 review written)

WARNING to anyone thinking about using BSM, I am a 34yr old mother and I don’t scare easily. But when my instructor a grown man turnef and verbally attack me in the car shouting and swearing st me I felt so shaken I had no option but to get out of the car in a snow storm and walk 20 minutes to get home, as I didn’t feel safe or know how far he was going to go. This was due me tapping his wing mirror no damage was done not even a stash. Only to then call in to report the incident and then… Read Full Review

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Bsm1's Response to Zoyia's Review

Written on: 24/03/2018

Hi, we're really sorry to learn of your experience and are pleased to hear you have raised your concerns with the relevant team already. Please get in touch via our web site contact us page if you have not yet received your refund, we'll be happy to chase this up for you.

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★★★★★

“Professional, Knowledgeable, Friendly instructors”

Written on: 21/03/2018

I would just like to say a huge thank-you to my BSM driving instructor, (based in Ipswich), who after a little over 10 hours of lesson time gave me the skills to pass my test yesterday. I would just like to say how knowledgeable, professional and friendly he is and how much I would reccomend him (and BSM in general) to any new driver looking for competitively priced lessons with brilliant instructors. He has taught me a skill that will be with me for life and that is something I really think… Read Full Review

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★★★★★

“Fantastic driving instructor! ”

Written on: 01/03/2018 by EmilyT666 (1 review written)

Having been learning to drive on and off for nine years and after taking five driving tests which I failed, I was very unconfident that I would eventually pass. It got the point where learning to drive felt like a challenge that I wouldn't be able to achieve. A friend of mine recommended a driving instructor. After my initial lesson with him, I knew straight away that he would help me to build my confidence with my driving as well as teaching me how to drive safely. Every lesson, I… Read Full Review

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Bsm1's Response to EmilyT666's Review

Written on: 06/03/2018

We're so glad our instructor provided you that confidence to pass your test. Congratulations, safe driving on the roads.

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★★★★★

“Would highly recommend! ”

Written on: 01/03/2018 by 139O'Donnell (1 review written)

I was very nervous about learning to drive and having put it off for years I lacked confidence to get behind the wheel. From my first lesson my instructor made me feel at ease and gave me such a confidence boost! I enjoyed the whole process and I’m so happy I have now passed my test to give me the freedom i’ve Wanted for so long! Thank you to a fab instructor!… Read Full Review

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★★★★★

“exceptional”

Written on: 27/02/2018 by alimasood (1 review written)

i really didnt need much lessons, as i have been driving for 8 years now, just needed to get a uk driving licence, my instructor from BSM was an absolute champ, such a patient lad, he took me around the places i would be tested, if anything i did 3 lessons with him primary because he was good company to be around. all and all, would highly recommend bsm, and if you going with bsm, check to see if you can have this instructor, top lad. cant recommend him enough… Read Full Review

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★★★★☆

“Good but unprofessional”

Written on: 20/02/2018 by Crowleydt15 (1 review written)

Used BSM last minute as I'd booked my test and my instructor had let me down, so only had 4-5 lessons. The BSM instructor was late every lesson without warning. He was on his phone frequently, making personal phone calls and even a visit to a friend on one occasion, where I was made to park for 10minutes+ of my own time on double yellow lines. Dispute all faults, I did pass first time and so would recommend BSM to a friend… Read Full Review

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Bsm1's Comment

Written on: 22/03/2018

Hi, thanks for taking the time to leave a review of our driving school. We hope that you raised any dissatisfaction with your instructor at the time so it could be looked in to and fed. We're pleased that you passed your test and hope that you're enjoying your new found freedom on the roads :)

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★★★★★

“I would 100% recommend BSM!”

Written on: 13/02/2018 by 432Munro (1 review written)

I passed my test first time! My instructor was absolutely brilliant. My previous instructor had left me disappointed but this man was so professional and calming with a good sense of humor too. I looked forward to my weekly lesson and am so pleased I chose BSM, highly recommend them… Read Full Review

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★★★★★

“Excellent driving school”

Written on: 08/02/2018 by Monserrat114 (1 review written)

I had a great experience with BSM.  My instructor is a great driving instructor, providing you great tips on how to be a better driver… Read Full Review

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★★★★★

“The best instructor with BSM”

Written on: 06/02/2018 by Manu_Santos (1 review written)

I had lessons previously with BSM with a different instructor and they were not half as good as this instructor is. He knows exactly how to teach you everything. If you go with BSM ask for the person I dealt with (north London)!!!… Read Full Review

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Kelvynguest's Response to Manu_Santos's Review

Written on: 07/02/2018

Passed with BSM! My instructor was very knowledgable and reassuring. He instructed me in a calm and precise manner. This allowed me to feel comfortable and get over any mistakes quickly. He gave me some useful driving tips on not just safer driving but smoother more confident driving as well. Yes, I would recommend BSM

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★★★★★

“Very pleased”

Written on: 02/02/2018 by ASxoxo (1 review written)

Passed my test with BSM last week. Never thought it would happen to be honest so I’m very pleased! Could not fault my driving instructor. He was so patient, calm and positive all the time! Which I needed. I had millions of lessons and he never seemed to get fed up with me. I felt comfortable whilst learning and enjoyed my lessons. I would recommend BSM to everyone, and defo my instructor to close family and friends. Thanks BSM and huge thanks to my instructor for teaching me my new skill!… Read Full Review

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★★★★★

“Totally recommend BSM and my instructor”

Written on: 31/01/2018 by Khushnum (1 review written)

I had the best instructor possible. He explained all the techniques and manuveors. He was very patient and was also very consistent in his knowledge and Highway Code. I cleared my driving test in the 1st attempt itself. Later I recommended him to my husband and he too cleared it in the 1st attempt. My instructor was always punctual, car was in superb condition and his language was very clear to understand. I also appreciate his planning on dates and times of our lessons. He was flexible enough… Read Full Review

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The Aa's Response to Khushnum's Review

Written on: 02/02/2018

This is a fantastic comment for our instructor, we're so happy you chose to learn with our driving school. We only expect the best for our pupils and it seems you got just this :) Congratulations to you and your husband on passing your tests, stay safe on the roads and enjoy your freedom.

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★★☆☆☆

“Know your rights, eyes on the road ”

Written on: 26/01/2018 by AslanDou (2 reviews written)

Staff are super helpful on the phone, booking was confirmed in writing via E-mail. Cars are relatively new and clean. However, be very aware of some unprofessional instructors' attitude. Mine was definitely a good driver, but he had many things which I stupidly overlooked because I so wanted to pass my test and move on. I booked over 40 hours and he changed 90% of all appointments, although in advance, but still?! Always full of excuses, dentist, red light, delivery, seeing off someone… Read Full Review

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Bsm1's Response to AslanDou's Review

Written on: 27/01/2018

Hi there, we;re extremely sorry to read your comments regarding the instructor. We assure you this is not what we expect at all, we expect a high, professional level of service from our instructors at all times. We are glad to know you have raised this with the customer care team, they will aim to reply as quickly as possible following them receiving your letter which can take time depending how you have sent this. If you prefer you can call the team.

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Aslandou's reply to Bsm1's Comment

Written on: 31/01/2018

Thank you for your comment. I understand that Customer Care need more time to process emails ( said about 5 working days), anyhow , not having been assertive and feeling under the weather after losing mum has made me desperate, I made do despite the fact that I paid a pretty penny per hour!! All to pass the test, which I have yet again rebooked! What a waste of time

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Aslandou's reply to Aslandou's Comment

Written on: 21/02/2018

Just a follow up. I had not received any official replies ,to any of the two e-mails forwarded. However, after about 14 working days, I did receive a call asking me to get in touch with my instructor directly, since I made consecutive payments in cash to him. It seems they had sent him reminders and I eventually got my money back after 21 working days. I'll pass on mentioning the details.

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★★★★★

“best school”

Written on: 26/01/2018 by 270Barton (1 review written)

it was my pleasure to had a lesson with one of the respectful instructor, who helped me to pass my test with only two fault. she's amazing and knowledgeable to control each step and teach you all… Read Full Review

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★★★★★

“Very easy to book. Driving instructor was excellent....”

Written on: 23/01/2018 by Heag (1 review written)

Very easy to book. Driving instructor was excellent. Confident and experienced had a good plan for each lesson and progression of lessons to passing first time. I felt the amount of lessons needed was well judged. Booking a block of lessons made it good value. Would definitely recommend BSM to anyone. Flexibility of hours available good and car was of good standard to drive and learn on. Instructor always on time. I can geuinely say that for once I have no complaints about a service used - rare… Read Full Review

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