Expert Logistics Delivery Reviews

★★★★★
4.9 / 5
98% of users recommend this
  • Value For Money

? Ask our helpful community of experts about this product or company
Expert Logistics Delivery - Ask a question now

Media Gallery for Expert Logistics Delivery

Expert Logistics Delivery

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Showing star rating of:

(cancel refinement)
★★★★☆

“Dishwasher installation & delivery”

Written on: 29/01/2021 by Turnbull61 (1 review written)

Very fast service and very polite… Read Full Review

Expertlogistics's Response to Turnbull61's Review

Written on: 01/02/2021

That's great to hear and thanks for the lovely feedback!

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★☆

“Second Time Lucky ”

Written on: 25/01/2021 by 216Robertson (1 review written)

The first attempted delivery was an utter disaster. I had ordered a machine from AO as I needed it quickly, with a two year old potty training and not being able to take laundry to my mum's due to covid, it was a nightmare when our old machine broke. I waited in, and then got an email saying I had missed my delivery as no one was home. Basically the driver had tried to deliver the machine to the wrong house, despite my house having a clear number sign and the number being correct on all docs… Read Full Review

Expertlogistics's Comment

Written on: 25/01/2021

We are sorry to hear of the first delivery attempt which is not our usual level of service.

It's great to hear the second was successful and many thanks for your feedback.

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★☆

“GRV60”

Written on: 28/10/2020 by Raynez301 (1 review written)

Wonderful service, booked a time slot and arrived within the time slot. We had 2 gentlemen, both very kind and helpful. Not a bad word to say. This isn’t the first time we have ordered from AO and I’m sure it won’t be the last either… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★☆

“Polite, helpful, professional ”

Written on: 26/10/2020 by SerenaH88 (1 review written)

Good delivery this morning  Delivered my oven, no flaunts with them… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★☆

“Review ”

Written on: 15/10/2020 by Farnz (1 review written)

Just received a delivery . Communication good, pleased with service thank you. … Read Full Review

Report this review
Was this review helpful? 0 0
★★★★☆

“Installing integrated Fridge Freezer In existing kitchen ”

Written on: 12/10/2020 by BrandonDavidson (1 review written)

The fitter was polite and professional and told me exactly what was being done during the installation. He explained why he couldn’t complete the installation as he would have liked to do ( owing to previous errors in installation) but ensured I was happy with the final result ( by showing me what he was doing as he went along). He gave me information about starting up the Integrated Beko Fridge Freezer and the booklet about it. As I live in a block of flats there was nowhere legally to… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★☆

“Good communication with driver ”

Written on: 03/10/2020 by KieraMcDonald (1 review written)

Was due delivery and unfortunately wasn't going to be available to sign for delivery. Had a call from driver who was enroute and was able to tell him I wouldn't be available to sign and was able to ask him to leave parcel in our porch which he was happy to do. Very accommodating. Was kept up to date by text of the estimated time of delivery. Thank you… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★☆

“Professional friendly staff”

Written on: 12/09/2020 by Pershore1 (1 review written)

The delivery men were professional, friendly and extremely helpful. A tumble dryer was delivered on Wednesday and a washing machine fitted on Thursday. On both occasions your staff were helpful, followed the Covid guidelines and were a credit to your company. (cov088)… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★☆

“Pleased with delivery”

Written on: 11/09/2020 by CAPRP (1 review written)

I am very pleased with the delivery and connection of my new washing machine which I ordered from ao.com. The old machine was taken away and the delivery men had to move a large chest freezer to install the new washing machine.They were both efficient, friendly and helpful… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★☆

“Excellent service ”

Written on: 15/08/2020 by Deborahcross (1 review written)

Fantastic delivery service by two crew staff … Read Full Review

Report this review
Was this review helpful? 0 0
★★★★☆

“Very Good”

Written on: 03/08/2020 by AnnPatriciaWorth (1 review written)

They delivered our fridge today Monday August 3rd was delivered when they said it would be delivered Thank You… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★☆

“friendly, professional”

Written on: 30/07/2020 by Proctorhe190 (1 review written)

Given information on delivery and updated timings. Arrived on time, and unloaded without a hitch. Brought into kitchen, by FAV218D personel. All good, efficiently dealt with. Many thanks… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★☆

“Clean Profesnal Delivery”

Written on: 29/07/2020

Very impressed with the delivery today the to guys wear in clean uniforms they new what they where doing even though they where late i did not mind that as at the moment i think time slots should be replaced with AM or PM delivery due to the motorway & sometimes it takes longer at someone's address than the next drop off. I could see that they had been working very hard in this heat. So a message to ao.com These time slots are unfair on the delivery staff & cause frustration for the customer so… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★☆

“Good Service”

Written on: 07/07/2020 by Moran163 (1 review written)

Delivery & installation of new Washer Dryer from AO. Was emailed with 3 hour time slot which updated on the morning to an hours slot. They didnt arrive within this hour but literally as I was logging on to track I had a call saying they would be with me in 5 mins. Paid for the disconnection, recycle and installation. All went smoothly, just a shame they couldnt plug in the washer in the slot behind the machine. The space was small and they wouldnt force or cut & rewire. As soon as they left, I… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★☆

“Washing machine ”

Written on: 05/07/2020

Excellent Service Delivery installation and removal of old washing machine Both very pleasant Nothing was too much trouble All completed with a smile Would highly recommend… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★☆

“Quick delivery brilliant delivery staff ”

Written on: 26/06/2020 by Lyannejones (1 review written)

Excellent delivery staff very polite couldn’t do enough to help… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★☆

“Helpfull driver”

Written on: 16/06/2020 by 86Cochran (1 review written)

Driverand his assistant were very helpfull. They rang before arrival so we knew when to expect them.They made sure the delivery was put exactly where we wanted it.Friendly service… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★☆

“Good estimated delivery Time by the crew. Item arrived...”

Written on: 06/06/2020 by 147Poppy (1 review written)

Good estimated delivery Time by the crew. Item arrived when expected… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★☆

“Tv delivery - Saturday 9th May 2020”

Written on: 09/05/2020 by Abbott150 (1 review written)

I was contacted by text which told me about the delivery slot today 10.45am - 12.45pm. Then I received a phone call saying that the delivery truck was 4 minutes away. Then said truck arrived promptly and a efficient staff member delivered my tv. I was happy with the service and it was good to be kept informed about delivery progress. I would use this service again. Many thanks… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★☆

“Great service ! ”

Written on: 23/04/2020 by AnnieIG8 (1 review written)

After over 10 years our American fridge freezer decided to die during lockdown covid19. We started our search to buy a new one & were soon worried about availability, delivery & plumbing but we managed to order a new one on AO.com. It included fast delivery and plumbing. The delivery guys arrived in full covid masks & stayed 2 metres away. They informed us it was at the drivers discretion in whether they could enter a property and plumb our new fridge which we totally respected. Luckily we… Read Full Review

Report this review
Was this review helpful? 0 0
overview