Expert Logistics Delivery Reviews

★★★★★
4.9 / 5
98% of users recommend this
  • Value For Money

? Ask our helpful community of experts about this product or company
Expert Logistics Delivery - Ask a question now

Media Gallery for Expert Logistics Delivery

Expert Logistics Delivery

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“Terrible communication and customer service”

Written on: 25/10/2021 by NSM01 (1 review written)

The worst customer service experience I can remember. They have scheduled and cancelled twice without any explanation, and it is very difficult to speak to anyone who can get anything done. Drivers seem to have no accountability for failing to meet commitments, and no interest in actually meeting the customer's needs. I would avoid dealing with these people, or using any company that does so if you can help it… Read Full Review

Expertlogistics's Response to NSM01's Review

Written on: 26/10/2021

Hi, I am so sorry for your experience. In order for us to investigate further, would you kindly send a copy of this review, along with the delivery postcode and name the order was placed in to us. Many thanks

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★★

“Excellent ”

Written on: 07/10/2021 by Leeroy535 (1 review written)

We’ve ordered American fridge freezer , 2 drivers arrived within time frame provided , they was very polite and helpful , they went above and beyond to deliver our fridge in to quite a tricky space, they was very careful not to damage the fridge or home , they even removed fridge doors without any problem . After reading a lots of negative comments we was very positively shocked how good our drivers was , definitely will use them again :)… Read Full Review

Expertlogistics's Response to Leeroy535's Review

Written on: 11/10/2021

Good Morning,

Thanks for your great feedback and we are pleased that you were happy with the service.

Have a good day

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★★

“Delivering a Refrigerator ”

Written on: 15/08/2021 by Lailaandlily (1 review written)

YAQQ1 the one who deliver the appliance to us today. They were very polite, nice and very helpful. I will give them 5 star for how friendly they were, and very careful in getting the appliance in the house. They also were able to open the appliance and get take the box away which is something we appreciate a lot. Thank you so much… Read Full Review

Expertlogistics's Response to Lailaandlily's Review

Written on: 05/10/2021

Good Morning, thank you for your lovely feedback and we are pleased that you were happy with the service.

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★☆☆☆☆

“Still no washing machine”

Written on: 20/07/2021 by siKoch326 (1 review written)

Suppose to arrive Saturday.. nope... Re arrange for today Tuesday... I've waited in both days... Still no washing machine... Try being a family of 5 with no machine as we took it to the tip Saturday morning.... Terrible.... would think again in future for sure… Read Full Review

Expertlogistics's Comment

Written on: 21/07/2021

Hi, I am so sorry for your experience. In order for us to investigate further, would you kindly send a copy of this review, along with the delivery postcode and name the order was placed in to us. Please contact us via our website (we are unable to post email addresses on here). Many thanks

Reply to this comment
Report this review
Was this review helpful? 1 0
Read 1 Comment
★☆☆☆☆

“Failed to deliver as "no parking mate"”

Written on: 06/07/2021 by AlxD (1 review written)

They tried twice to deliver a washing machine (with delivery and installation paid for). Although when ordering (through ao.com) it clearly stated that any extra charges incurred to access my post code and to deliver at my door will be reflected in the basket at check-out, on their first attempt the driver called me to go outside, to find a parking meter and to pay the parking for him. They claimed the company do not reimburse them and also the logistics "experts" company does not provide them… Read Full Review

Expertlogistics's Response to AlxD's Review

Written on: 07/07/2021

Hi

We are very sorry to hear this.

To allow us to look into it, could you please email us with a copy of this review, the order number, delivery postcode and name the order was placed in?

Kind regards
Expert Logistics

Reply to this comment
Report this review
Was this review helpful? 2 0
Read 1 Comment
★★★★★

“Excellent ”

Written on: 12/05/2021 by Aaravl75 (1 review written)

New dishwasher delivered and installed by two guys..... Efficient, friendly and helpful , no complaints at all!… Read Full Review

Expertlogistics's Comment

Written on: 14/05/2021

Good Morning

Brilliant!

Thanks for your lovely feedback and we are pleased that you are happy with the service.

Kind regards

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★★

“Delivery of new fridge”

Written on: 17/04/2021 by Marydoll62 (1 review written)

Arrived within stated window and text 30mins before actual delivery. Very friendly guys, apologised for not taking shoes off when entering but no mess made. Placed the fridge where I wanted it. Pleasant, professional and a credit to the company. Much appreciated! … Read Full Review

Expertlogistics's Response to Marydoll62's Review

Written on: 19/04/2021

Good Afternoon

Brilliant!

Thank you for your lovely feedback and we are pleased that you were happy with the service.

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★★

“Brilliant friendly efficient what more can you ask for”

Written on: 31/03/2021 by McKay418 (1 review written)

Very efficient and friendly from start to finish couldn't ask for more. No mess to clean up after they had gone just a new cooker to admire. Would definitely recommend AO to friends and family… Read Full Review

Expertlogistics's Comment

Written on: 31/03/2021

Good Afternoon

That's great to hear!

Thank you for your lovely feedback and we are pleased that you were happy with the service

Reply to this comment

Expertlogistics's Comment

Written on: 31/03/2021

Good Afternoon

That's great to hear!

Thank you for your lovely feedback and we are pleased that you were happy with the service

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 2 Comments
★★★★★

“Delivery guys brilliant”

Written on: 13/03/2021 by Johan20 (1 review written)

When we received our delivery , the guys came within the time frame. Absolutely brilliant with their service and smiling faces. Polite and very kind. Would recommend anytime. Ref. LDSV27IL Please feed back to the lads for the great service and to the company. Thank you. Chauhans… Read Full Review

Expertlogistics's Comment

Written on: 15/03/2021

Good Morning

That's great to hear!

Thank you for your lovely feedback and we are pleased that you were happy with the service

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★★

“Bosch Washing Machine delivery, fitting and removal.”

Written on: 10/03/2021

Crew arrived on time. They took out and removed the old machine for which I paid extra. They fitted the new machine with no mess. Because of covid I was not in the room when the work was done but when I entered you wouldn't have known they had been there except, of course, a brand new machine was in place. It has worked perfectly ever since with no leaks. I was very impressed with the service from ordering on line to the delivery and fitting. Many thanks… Read Full Review

Expertlogistics's Comment

Written on: 10/03/2021

Brilliant!

That's great to hear, thanks for the lovely feedback.

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★★

“Fantastic service!! Quick and easy!!”

Written on: 02/03/2021 by Terricia (1 review written)

Crew were excellent!! Smart professional looking guys polite well mannered friendly guys! Installed my machine and took the old one away with no fuss!! Cheers guys thanks expert logistics you are leading the way and could show other lesser so called logistic company’s a thing or two about how to deliver a package to a customer !!! Thank you so much!! Well done 10/10… Read Full Review

Expertlogistics's Response to Terricia's Review

Written on: 08/03/2021

Brilliant!

That's great to hear. Thank you for your lovely feedback and we are pleased that you were happy with the service

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★★

“Washing machine delivery”

Written on: 02/03/2021

Fantastic friendly service nothing was too much trouble The crew were really lovely guys thank you for such brilliant service. Thanks again will definitely be recommending you guys and using your service again There was nothing negative to say… Read Full Review

Expertlogistics's Comment

Written on: 08/03/2021

Brilliant!

Thank you for your feedback and we are pleased that you were happy with the service.

Reply to this comment

Expertlogistics's Comment

Written on: 08/03/2021

Brilliant!

That's great to hear. Thank you for your lovely feedback and we are pleased that you were happy with the service

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 2 Comments
★★★★★

“Driver/delivery of goods”

Written on: 27/02/2021

Prompt delivery at the time stated. Delivered goods to the door. Friendly and prompt service. Keeping to covid guidelines. Would definitely use this service again… Read Full Review

Expertlogistics's Comment

Written on: 08/03/2021

Good Morning

Thank you for your lovely feedback and we are pleased that you were happy with the service.

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★★

“Brilliant team”

Written on: 27/02/2021 by hoylee (1 review written)

Had a cooker delivered Thursday 25/2 by two guys. They were both polite, efficient and extremely helpful, kept me in touch with the early delivery and arrived on time. Big smiles all round. Would definitely recommend this crew and would use again. Well done and thank you… Read Full Review

Expertlogistics's Response to hoylee's Review

Written on: 08/03/2021

That's great to hear, thank you for your lovely feedback and we are pleased that you were happy with the service

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★★

“Brilliant delivery drivers ”

Written on: 26/02/2021 by lockera (1 review written)

Great service from our delivery drivers would definitely use this service again. Friendly and efficient- felt safe even during COVID restrictions… Read Full Review

Expertlogistics's Response to lockera's Review

Written on: 08/03/2021

Brilliant !

That's great to hear; thank you for your lovely feedback and we are pleased that you were happy with the sercice

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★★

“Excellent, efficient service ”

Written on: 26/02/2021 by Anna19841234lew (1 review written)

Very prompt service, helpful and efficient changing the washing machine over. Called to let us know when they were arriving and couldn’t have been more helpful. Thank you!… Read Full Review

Expertlogistics's Response to Anna19841234lew's Review

Written on: 26/02/2021

That's great to hear and thank you for your lovely feedback

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★★

“superb service”

Written on: 25/02/2021 by varonda (1 review written)

Superb service --courteous ,pleasant and on time what's not to like ?… Read Full Review

Expertlogistics's Response to varonda's Review

Written on: 26/02/2021

Brilliant!

That's great to hear and thank you for the lovely feedback

Reply to this comment

Expertlogistics's Response to varonda's Review

Written on: 26/02/2021

Brilliant !

Thank you for your lovely feedback and we are pleased you were happy with the service.

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 2 Comments
★★★★★

“Great service”

Written on: 25/02/2021 by qcSharp95 (1 review written)

Delivery guys friendly fast and efficient… Read Full Review

Expertlogistics's Comment

Written on: 25/02/2021

That's great to hear and we are pleased that you were happy with the service

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★★

“Can't fault them!”

Written on: 22/02/2021 by JuliaLW (1 review written)

The delivery arrived exactly in the time slot they had advised, and I was able to track my order, which was very helpful. The delivery team were very polite and professional, observing Covid rules on social distancing and the wearing of the appropriate PPE. The appliance is exactly what we wanted and at a very competitive price and we are delighted with the ease of ordering online. We have used AO before and wouldn't hesitate to use them again in the future. Crew were a super pair of lads… Read Full Review

Expertlogistics's Response to JuliaLW's Review

Written on: 23/02/2021

Brilliant !

That's great to hear; thank you for your lovely feedback and we are pleased that you were happy with the sercice

Reply to this comment
Report this review
Was this review helpful? 1 0
Read 1 Comment
★★★★★

“Home washing machine delivery”

Written on: 19/02/2021 by TyshawnForsyth (1 review written)

The delivery team were very courteous. They called to advise a delivery time and were punctual. They unwrapped the appliance and brought it into the room. This delivery team are a credit to your company… Read Full Review

Expertlogistics's Comment

Written on: 19/02/2021

That's great to hear!

Thanks for your lovely feedback and we are pleased that you are happy with the service

Reply to this comment
Report this review
Was this review helpful? 1 0
Read 1 Comment
overview