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★★☆☆☆

“rubbish ”

Written on: 23/07/2017

Shocking customer care , we missed our train due to late arrival of tickets ( purchased six months in advance ) they said they would get a manager to ring me back , no one ever did… Read Full Review

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★★☆☆☆

“Poor company”

Written on: 13/07/2017 by Banks70 (1 review written)

Ordered 5 elo tickets for Wembley and paid £136 each told they would be sent out to me first week in June never arrived after many phone calls I was told I would receive them the following week never arrived I ended up picking them up from there office in London on the actual day ov concert beat in mind I paidv£10 for special delivery which I was told would be reimbursed to my card well it wasn't and tickets were only £35 each absolute ripped off… Read Full Review

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★★☆☆☆

“Seats allocated not as purchased”

Written on: 21/06/2016 by Jensen1991 (1 review written)

I have used double8 tickets many times and been pleased with the service, however, bought Coldplay tickets - first 5 rows at the premium price, but were given row 13! Deliberately selected first 5 rows at a higher price as these were a present, which were at least £40 more expensive than "the first fifteen rows". Still waiting for a refund after complaining and told human error for not getting tickets I purchased. Not good this time around especially for a repeat customer. … Read Full Review

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★★☆☆☆

“Rod Stewart Cardiff”

Written on: 16/06/2016 by DonovanCannon (1 review written)

I bought tickets to the concert (excellent seating within 10 rows was promised). our tickets were 9th row side on to stage. we had poor view of stage, even the large display screen were pointing away from us. totally spoilt the occasion paid over £300 for 2 tickets. My own fault should by tickets when on public sale, not through greedy ticket agents. Do you homework before you buy. will not be using again in a hurry. Nice French bistro in Cardiff though… Read Full Review

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★★☆☆☆

“strictly tickets”

Written on: 16/02/2016 by Wilson136 (1 review written)

got one ticket for strictly for £35.00 and was charged £9.95 for secure delivery of my ticket. nothing came in the post I had to pay the library for printing my e ticket as I have not a printer. so what was the charge for?… Read Full Review

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★★☆☆☆

“Strictly Tour”

Written on: 15/02/2016 by 1982Whitaker (1 review written)

The tickets were sold as "amazing top seats" - paid approx. £35 over the ticket price for each ticket. Seats were in Row W - took the children with me and felt very disappointed when they could hardly make out who was who… Read Full Review

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★★☆☆☆

“Expensive tickets”

Written on: 27/01/2016

The customer service was good but I paid £145 per ticket. The description lead me to believe that I was paying more for great seats usually reserved for the press and record label execs. When the tickets arrived the price on them showed as £70 each and the seats weren't that good. Quite disappointed for the price I paid. I would recommend this site if you're desperate for tickets and price is no option… Read Full Review

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★★☆☆☆

“Strictly come dancing tour”

Written on: 26/01/2016 by 75Dobson (1 review written)

For the money i paid was disappointed with seat knowing that i had paid twice the price of the official ticket providers. If I went again I would go with the official ticket providers and get a front row seat… Read Full Review

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★★☆☆☆

“Ticket price - Bryan Adams - Birmingham”

Written on: 10/01/2016

Paid £125 for Bryan Adams tickets for this coming April> Tickets have arrived nice and early BUT ticket price is printed at £49.50. First live show I will have been to for some years and the last if this is normal practice. Happy? Not at all!… Read Full Review

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★★☆☆☆

“Huge mark up on ticket price”

Written on: 21/10/2015 by Dormouse123456 (1 review written)

The whole booking experience was good with the tickets arriving by special post = all ok. So far. I paid £113.31 per ticket when the ticket value was £65. They were booked and payed for almost a year in advance of the concert so it was not a case of last minute so let's bump the price up. The concert (Cliff Richard) was brilliant but to make over £48 profit on each ticket is outrageous ! I won't be using Double 8 again… Read Full Review

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★★☆☆☆

“Very poor seating”

Written on: 17/10/2015 by peugeot23 (1 review written)

The seats we were given were really bad, we were on an ile and every body walk down and you could not see the show , people arrived late standing in the isle's. very distracting and a camera arm was in our face the whole night. very disappointing. would not get seats from them again, plus paid double what the ticket was worth… Read Full Review

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★★☆☆☆

“Well Over priced!”

Written on: 18/09/2015 by Ezekiel169 (1 review written)

I suppose it is my fault that I didn't read all the small print but I did not expect the price of my tickets to be over double the actual price, even if you add security postage. Another thing that made it more annoying was that the lovely people next to us had paid proper prices for their seats, from the same company, and had been up graded so were near the front with us! The concert was brilliant, a dream come true and the tickets came safely and on time… Read Full Review

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★★☆☆☆

“Foo Fighters Milton keynes”

Written on: 11/09/2015 by StevieH88 (1 review written)

Although a Foo Fighters concert is always great, I was disappointed with the Wembley cancellation. I hasten to add that this was not Double 8 Tickets fault, they can't be blamed for Dave Grohl breaking a leg! What I was disappointed by, was the extortionate 15% they took off the money you had paid for the concert being cancelled. Having purchased 2 tickets for £100 which face value was £30 less than what I had paid, turned into a farce when they take another £30 back for cancelling your… Read Full Review

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★★☆☆☆

“Only if you are desperate for a ticket”

Written on: 07/08/2015 by AdrienH (1 review written)

I used Double8Tickets for the Elephant Man with Bradley Cooper. It was of course sold out so googled on the internet and found one frontrow seat on Friday 31/07/2015. Now I had looked at the theatre's box office and the most expensive ticket was 108 £. So Double8Tickets was offering this one for 175 £ + 9.95 booking fees. That was a steep price so I thought ... OK ... let's consider it as a "once in a lifetime experience" ... seeing Bradley Cooper from the front row!! When I picked up… Read Full Review

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★★☆☆☆

“UK Post charge and cost over face value”

Written on: 28/07/2015 by HDias24194 (1 review written)

I am not happy paying the UK Post all I had was an eticket Also The face Value of the tickets was £85 I paid £40 over the top for each ticket that is a cost of £80 I am not happy about this. Event: Santana (Saturday Night Show!) Date: Sat 25th July 2015 Option 5: Very Best Tiered Seats Blocks 101 or 112 Right Next to Stage FIRST 10 ROWS For Many o2 Regulars the BEST SEATS in the House Used for VIP & Record Co Guests Gr 8 Seats Gr 8 Value Venue: The o2 Arena (End Stage Fully Seated) Price… Read Full Review

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★★☆☆☆

“Bought the tickets for Fleetwood Mac Leeds, Printed...”

Written on: 17/07/2015 by ajHickman92 (1 review written)

Bought the tickets for Fleetwood Mac Leeds, Printed them off as directed Didn't realise until got to the door that wouldn't scan , sent to box office - only to find they Had another persons details on. Caused a lot stress as had to wait until everybody in before seat checked… Read Full Review

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★★☆☆☆

“Bette Midler tickets”

Written on: 16/07/2015 by Ross269 (1 review written)

We paid £125 each for our tickets - when we received them the face value was £56. I think this is far too much for seats that were certainly not premium - we could hardly have been further away from the stage And chatting to someone next to us they only paid £39 - admittedly they got theirs as late tickets the week before whereas I ordered mine in December… Read Full Review

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★★☆☆☆

“ Bette Midler, poor seating, needed binoculars to see her.”

Written on: 15/07/2015 by pamspencer (1 review written)

I was hugely disappointed with the vastly overpriced tickets from Double8. The seats were a mile away, good job they had a big screen to watch. No way would I buy again or recommend. The concert was NOT fully booked, quite a few empty seats to be seen. The tickets arrived a week or so before but again at a price. Bette Midler or what I could see of her was great but my purse did not enjoy the price… Read Full Review

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★★☆☆☆

“Disappointing seats”

Written on: 11/04/2015 by Bowers412 (1 review written)

Booked Lionel Ritchie concert for friends 60th. Double8 assured me the tickets sold to me were at end of extending stage with excellent view. Very disappointing to find there was no extending stage. We were in tiered seats a long way from the stage & Lionel could only be seen on screen at a distance. Also when I asked people in front of me how much they had paid for their seats with Ticket master it was half the price I had paid. Needless to say it was extremely disappointing especially as I… Read Full Review

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★★☆☆☆

“buying at 88”

Written on: 28/03/2015 by omerdadia (1 review written)

the purchase was easy and the website was very comfortable. the website offers great optional tickets… Read Full Review

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