The Online Ticket Shop www.theonlineticketshop.com

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The Online Ticket Shop www.theonlineticketshop.com
★☆☆☆☆
0.9
5.0% of users recommend this
Click here if this is your business
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Latest Reviews

“THE WORST SITE POSSIBLE - AVOID AT ALL COSTS”

★☆☆☆☆

written by AldenLittle on 07/02/2023

Please read the wrong reviews, they are all true. Avoid this site at any price. I have bought 2 tickets for Foo Fighters show at Nîmes in 2020. The show was obviously postponed twice due to COVID and was finally cancelled in 2022 due to Taylor Hawkins death (RIP). I logically asked for a reimbursement and they told me that the cancellation is due to a "force majeure" and cannot take the amount back to me and offer instead a voucher (for me, this case is not a force majeure like pandemic or climatic event, but anyway...) At first, I said OK, I will buy a ticket for another show. The problem is that sham site proposes now only show in Netherlands and matches of Ajax Amsterdam. I live in the south of France and really don't care about Netherlands shows. On their website they propose to help us find a ticket for any concert we want, within one day (lol)... So I contacted in order to get tickets for the Black Keys show at Nîmes in July and, after numerous messsages, not any one answer from their side. I contacted them again in order to get a reimbursement for the Foo Fighters show, explaining that I will not buy a ticket for shows in Netherlands, and they sent me still the same automatic answer "Sorry but the cancellation is due to force majeure, we can only offer a voucher bla bla bla" So please, AVOID AT ANY PRICE this website. Moreover, the prices are the highest on the market. Please read and listen to all the wrong reviews. Thank you!

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“Appaling Company. Avoid at all costs.”

★☆☆☆☆

written by ExMetTec on 04/06/2020

I booked Four Tickets to Loro Parque in Tenerife at a cost of £136 via the onlineticketstore web site, Online Ticket store are also part of attraction world. Unfortunately the Covid19 Outbreak has swepped accross the Globe and many Business have closed. Loro Parque is one such attraction that has shut it's doors to the Public with no sign of Re-Opening at this time. Not a problem, I've paid for a service that can no longer be provided so I'm entitled to a refund under UK consumer legislation aren't I ? No, not according to Online Ticket Store. They seem to feel that they are exempt from all of the very clearly published legislation surronding such disputes and can just keep your money apparently. They refuse to acknowledge E-mails and no longer seem to have a functioning customer telephone number. I've been trying to call and regularly E-mailing for two months now trying to get a response, but not even a holding E-mail to acknowledge the issue. So, a company that are happy to take your money, fail to provide the service you've paid for and won't refund the monies you've paid them. Avoid at all costs.

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“Stay away from this company. Not real! They send you...”

★☆☆☆☆

written by iyO'Grady435 on 29/06/2018

Stay away from this company. Not real! They send you a million emails saying everything is ok. Than 1 Week before the concert, you get your personalized ticket! then days before the concert, they get "canceled". Just hope that the refund is done! I have very low expectations! Need to drive to Holand if I have to (not so far) and pay these guys a visit!

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“World football ticket Exchange is NOT A LEGITIMATE...”

★☆☆☆☆

written by Wardai369 on 17/07/2014

World football ticket Exchange is NOT A LEGITIMATE Webpage. Although it seems its secure and they give several contact numbers, they are experts in stealling you and dissapearing. They WONT contact you back when ever they have gane what they WANT. STOP believing in this site and help me warn every one about them.

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“Scam!”

★☆☆☆☆

written by Bella321 on 06/12/2012

Don't buy from these people. We bought Miley Cyrus tickets for the NIA in 2007. We paid over £400 for apparently front row seats for my daughter's birthday. We got an e-mail confirmatin. After reading bad reviews about this company I tried to ring them on several occasions for re-assurance but no-one ever answered. Some time later they rang me with a query on my debit card, when I asked why they never answered their phone I was told 'there had been a flood in the building' and was assured everything was in order. The number they rang me off wasn't the number on their website so I saved this number. Nearer the time of the concert, when the tickets still hadn't arrived I rang them again (on the number they had rang me on), this time someone did answer but just 'hello' - not like it was a company. I was told the tickets were being posted out that day. They never arrived. I phoned again and got the same response. A week before the concert I rang again and got an automated voice mail saying the company had gone into liquidation. I was given a number to ring and was told that due to the death of Michael Jackson and the company having paid out for tickets for his concert and having to refund their customers, they had gone bankrupt and that I would not be able to get my money back as the money used to pay for my Miley Cyrus tickets had been used to re-fund the Michael Jackson customers. Also because I used a debit card and not a credit card I couldn't make a claim. I am now surprised to see that this company seems to be up and running again. A similar thing happened to a friend who purchased Take That tickets from this company, she paid for them and they never arrived, nor did they answer their phones. I had to purchase Miley Cyrus tickets from The Ticket Factory in the end (just prior to the concert) hence the seating was limited (but the service was reliable - unline the the online ticket shop). My advice - steer well clear - they are con artists!

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“Tickets not as represented”

★☆☆☆☆

written by on 13/10/2012

Horrible customer service. Won't help you or seem to care if you have a complaint. Want to just pass the buck. Spent double face value on football tickets. They were not as represented on their website. Others seated in the section with me had a similar complaint, that the seats were not as represented. They do not care and will not take any steps to correct the problem for future customers. Once they have your order, they are done with you.

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“A total SCAM!”

★☆☆☆☆

written by Robbomann on 17/06/2012

Never use this company. For an extortionate price we ordered tickets for the England/Belgium friendly. They phoned up two days before the match and said they could not give us the tickets we had paid for unless we paid a surplus of 80 Euros per ticket. When I refused to pay any more they promised a refund within six days which we have not as yet received. Do not ever use them, they will let you down.

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“NEVER USE ONLINE TICKET EXPRESS!”

★☆☆☆☆

written by jpfromireland on 13/06/2012

I booked 2 tickets for the French Open Men's semi-final 2012 at the start of March this year. As I was travelling from Australia, I was concerned that they had not arrived by mid-April. I called them at this time after I discovered their poor reviews on the net and they told me not to worry-the tickets would be e-mailed to me "in around 2 weeks". I made a follow-up call at the start of May, and I spoke to the same 2 people. They now told me that the tickets would be released in mid-May. After questioning them about the legitimacy of the tickets, they hung up on me. Now I was was very anxious, as I had booked flights from Australia to Paris and hotels, etc. I made other arrangements and got hold of 2 real tickets for the event. I contacted my credit card company who refunded the money to me, pending an investigation. 2 days before the event on 8/6/12, I was emailed 2 tickets. I originally paid 'Online ticket express' 1328 Euro for 2 tickets. However these tickets were 120 Euro each. The e-mail stated that our names were attached to the tickets. As I had acquired 2 alternative tickets for the event, I did not try to use these tickets. Perhaps they were real, though I could not take the risk. Travelling from Australia, I had explained my obvious anxiety to the 2 people from Online ticket express, though they obviously did not care when I received the 'tickets' 2 days before the event. The Roland Garros official website warns fans not to use this company. I have found them to be aggressive on the phone and very unprofessional. Please DO NOT use ONLINE TICKET EXPRESS!!!

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“Best Customer Services”

★★★★☆

written by hwalter94 on 29/05/2012

Coming from San Sebastián, I would naturally be a Real Sociedad fan. Every time I get the chance to watch one of their matches in our hometown, I never miss out. When I heard the next match was to be held in San Sebastián, I rushed to Online Ticket Express and bought tickets for the Real Sociedad vs. Racing match. I knew the local ticket sellers would be sold out by the time I got there. My anxiety led me to call their customer service. When I demanded to know where my tickets were, they politely calmed me down and reassured me that they would arrive soon. Around a day before the match, they did. Thanks Online Ticket Express for the great tickets. You have exceptional customer care guys. Despite my anxiety and aggressiveness, they were always polite. Mica Dolieva - San Sebastián

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Jbean's Response to hwalter94's Review

Written on: 08/01/2014

what a load of Bull$ hit

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“I bought 3 World Cup Tickets at £3000 each, Total...”

★☆☆☆☆

written by on 22/05/2011

I bought 3 World Cup Tickets at £3000 each, Total £9000!!!
Spent hundreds more on chasing around Berlin being told to go from one hotel to the next and eventually the phones went dead. I never got the tickets or the money back and would welcome a heads up to who runs this crooked venture! I know a number of people who would like to pay him/them a visit!!!!

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“I was NOT satisfied with the approach of the company...”

★☆☆☆☆

written by on 04/05/2011

I was NOT satisfied with the approach of the company regarding the ticket delivery! I paid 15 EUR extra for shipping costs to my hotel in Amsterdam. Shortly before the event, I was told that for some reason the courier "could not find anyone at the reception" (?) and I was asked to pick up the tickets myself in close proximity to the hotel. As this was my first trip to Amsterdam I simply believed that. Even though this was a breach of commitment towards me I agreed to pick up the tickets myself at an address that was communicated to me via email. However, the place indicated was not at all close to my hotel and it even was WRONG (nobody there knew anything about my tickets)! But that I found out only after I went to the place and finally managed to convince a small shop owner close by to help me out and make a phone call to the ticket company to check what happened. All in all it took me almost the entire first day of 3-day holidays rushing through half of Amsterdam from one place to another (which also incurred additional costs), without any possibility to call you under the indicated number from my Austrian mobile phone for support. When I informed them via email what happend afterwards, there was not a single word of apologies or understanding. I was just told, in short, that I got the tickets, so what is my problem. Therefore I definitely cannot recommend this company to anyone else. There are for sure other providers with a more professional approach out there.

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“Do not buy from them . We bought 2 tickets in 2007 for...”

★☆☆☆☆

written by on 02/02/2011

Do not buy from them . We bought 2 tickets in 2007 for the hamburg arsenal match we were charged £457.50 twice !!!!! despite numerous complains we never go\t our money back!!! DON T BUY BE WARNED

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“after trying to get take that tickets for july 2011...”

★☆☆☆☆

written by on 30/10/2010

after trying to get take that tickets for july 2011 and failing i checked all ticket websites and official box offices and was told every time that it was sold out including the radio stations both local and national. imagine my surprise then when i went onto world ticket shop site and was apparently able to purchase 5 tickets for top seated at a total price of £1,478 which , by the way is a massive £ 1038 more expensive than the top price seats should have been . needless to say i cancelled the transaction before payment but I think people need to be aware of money grabbing sc.mmers such as this and there should be extremely tough penalties for fr.ud on this level. Do Not Use World Ticket Shop they will rip you off.....

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Guest's Comment

Written on: 15/06/2011

Totally agree with all the above. Bought 4 tickets (over the odd prices) for Take That in Cardiff 14th June 11. Tickets were not delivered to house but told to collect from Anthony in Cardiff on night. Needless to say after 300 phone calls and texts (Phone switched off)no one showed up. Total fraudsters. DO NOT USE.

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“I ordered these tickets in September 2009 and the...”

★☆☆☆☆

written by on 24/08/2010

I ordered these tickets in September 2009 and the event starts tomorrow (25th August 2010) and I have yet to recieve the tickets. Having tried to track these the contact numbers available would not connect and one number took me through to a travel company who confirmed when I asked that they have had numerous calls like mine; they proceeded to direct me to Companies House/ Trading Standards for advice. I did this and found that the company had gone into liquidation. My belief is that I have been 'scammed'. Very annoyed :-(

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“do not buy tkts from the online ticket shop i bought...”

★☆☆☆☆

written by on 15/06/2010

do not buy tkts from the online ticket shop i bought two tickets from these chancers they didnt answer our emails or calls and the one email we got was to pick up our tickets for u2 in barcelona these ickets never arrived we lost flights and hotel we reported these crooks to watchdog

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“Bought tickets in November 2009 for Rod Stewart...”

★☆☆☆☆

written by on 09/06/2010

Bought tickets in November 2009 for Rod Stewart Concert for 29th May 2010. Paid £180 for two tickets. Printed off the order number for reference. Two days before concert tickets not arrived so god bit concerned. Phoned up to find that company gone into liquidtion. Was totally gutted as myself & husband had booked weekend away to stay @ Canary Wharf. Fortunately i managed to purchase two tickets for the concert as approx 20 left.Only bonus about this situation is that our seats were great!!! right near stage to the right. Trying to get money back. This company is bad, do not use.

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“booked tickets for my sister in october totalling...”

★☆☆☆☆

written by on 04/06/2010

booked tickets for my sister in october totalling £300. the company apparently went bankrupt on the 9th of december. have not had any communication telling us about the situation only found out today because was told not to contact them unless the tickets hadnt arrived 10 days before hopefully should be able to get back from the credit card people, wish i had done my homework first not impressed

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“Hi, ”

★☆☆☆☆

written by on 31/05/2010

Hi,
I bought 2 expensive tickets- 139 Euros each- for Guns n' Roses concert at the Gelredome in Arnhem on June 16th via Onlineticketshop.com
Yesterday, I found weird that there was still no concert information to be found on the Gelderome website in Arhnem. I wrote to both the Gelredome hall and Onlineticketshop. I received answers from both today=
From Gelredome= there is no Guns n' Roses concert on June 16th in Arhnem and it is best to buy tickets from Livenation.com
From Onlineticketshop= the concert date is not yet known indeed. As soon as there will be a concert date, your tickets will still be available.

I'm going to sue onlineticketshop to the end. I won't let it like this, they are going to spend some nasty time.

To all, do not buy any tickets from Onlineticketshop, it is a waste of money.

Isabelle- The Netherlands

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“Bought 4 tickets for Westlife concert in Glasgow in...”

★☆☆☆☆

written by on 25/04/2010

Bought 4 tickets for Westlife concert in Glasgow in May. Went on the on line ticket shop website to find out when tickets were going to be delivered to find that the company gone into liquidation. We are absoluted gutted to find out that this company never had tickets for the concert. These people should never be allowed to this kind of thing again. Its absouletely disgusting to think that people get a kick out of hurting others!!!

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“A complete scam. We also bought our tickets only 2...”

★☆☆☆☆

written by on 22/04/2010

A complete scam. We also bought our tickets only 2 days before the receivers were called in - shabby! £511 trousered and gone - they had better keep moving because we are looking for them to have a chat.

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