Posh Eyes - www.posheyes.com

Posh Eyes - www.posheyes.com
★★★★★
4.9
99.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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Latest Reviews

“No returns accepted for prescription glasses”

★☆☆☆☆

written by Tom112233 on 15/11/2023

I ordered a wrong size which is my fault. The optician informed me that they are unable to authorise retuern as per their t&c on the website: 'Prescription glasses are customized products, and hence we do not normally accept returns or refunds of prescription glasses, or parts thereof. Once assembled, we are unable to resell as new prescription glasses or any of their constituent parts (including a frame without prescription lenses). Furthermore adding and removing lenses to/from a frame carries inherent risk of damage to the frame, potentially rendering it unusable.' So, if you order from them, and you are not happy with the purchase, it is your fault as Posh Eyes Optitians clearly stated in t&c that, what could be translated to, they could not care less about your satisfaction from purchased glasses even if they wanted to. So if you are unhappy with the glasses you purchased from Posh Eyes you can buy a new pair or two from them. Brilliant!

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“Better than your High Street Opticians ”

★★★★★

written by on 21/03/2019

Excellent service from start to finish. So pleased that I didn't do my usual of going to a high street opticians where they try to sell you frames & lenses that you do not want or need. I ordered from Posh Eyes, three designer frames and lenses and I had a pair of my sunglasses reglazed.I decided to travel from Kent to Posh Eyes near Oxford, to ensure the exact fitment. The person I dealt with was as delightful in person as he had been on the phone. He was very attentive and the order was fulfilled satisfactorily and on time. Like many others that have left positive feedback for Posh Eyes, I am pleased to add my name to the list and I have no hesitation to highly recommend them. This is certainly not my last order and I will be returning in the future. Thank you to this person for a first class service.

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“Fantastic service and ray bans ! ”

★★★★★

written by Fidj on 17/05/2017

Ordered ray ban optics with ray ban lenses where the etching is put onto the frames. Wow amazing service from the person I dealt with and they arrived so quickly having the ray ban lenses which are fantastic, well worth the little extra. I will be back in the future and highly recommended to everyone. Thrilled with my glasses!

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“Silhouette Style Shades Clip On”

★★★★★

written by wzCooney1986 on 16/06/2015

Highly recommended. Kind and dependable staff. I purchased Silhouette Style Shades Clip On. Although I have a somewhat old model eyeglass frame and I do not know the frame number, they efficently select the exact clip on model for me.

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“GREAT site! GREAT service”

★★★★★

written by Saftabubs on 17/02/2015

After months of searching for frames which suited me, I eventually found some in a high street optician which I thought were nice but very expensive. I looked and found the very same frame which was £100 cheaper on this site . I called and spoke to Posh Eyes who were very nice and helpful. I was unsure which lenses to choose, and he took time explaining about all the different lenses. I was also surprised to learn they supplied transitional lenses in the thinnest form of 1.74 which were not offered in the high street but were also about £150 cheaper than prices that had been quoted to me for thicker lenses. I told them that I needed them quickly as I was going on holiday and within a week they arrived. I would highly recommend this site to anyone seeking great, quality frames, great service and a great price!

Dtrunner's Response to Saftabubs's Review

Written on: 30/03/2015

My Silhouette clip-on sunglasses were obsolete but they arranged for them to be made to measure. An excellent service and one which I would recommend to anyone.

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“Very accommodating and helpful”

★★★★★

written by Matt--London on 13/12/2014

I initially complained to Posh Eyes as I thought my contact lenses had not been delivered at my work, whilst it was actually reception that had not let me know. Posh Eyes were extremely helpful. They delivered a second pair at my work, and since I thought I had not received anything after that second try, they suggested to deliver at my home address. Thank you and sorry for the hassle Posh Eyes, that was a remarkable customer service.

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“outstanding expertise, service and value”

★★★★★

written by vctutti on 27/10/2014

I was a complete novice at buying snooker glasses, and I was very impressed by easy it was - at the same time as sending my prescription to Posh Eyes I had some ordinary glasses made locally to the same prescription, and the optical results are identical. There was lots of information about the progress of the order, and the glasses were delivered well within the advertised time.

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“Great service, brilliant communication. Highly...”

★★★★★

written by 63Gallegos on 14/10/2014

Posh Eyes were a pleasure to do business with and one man was amazingly helpful. Bought my reading and sunglass frames online from Italy and sent them to Posh Eyes for reglazing. They were ready and sent back to me in just a week! I was a bit nervous about using an online company rather than the high street stores but I shouldn't have been worried at all. I am thrilled with the results - got the frames I wanted for £200 less than I would have paid. Communication was brilliant and he clearly explained the best lenses to suit my needs. I would definitely consider using them again in the future.

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“Fab Prada glasses”

★★★★★

written by KinsleyLyon on 02/09/2014

First class service from start to finish. Unlike most web companies, telephone advice was readily available. I saved over £200 on my Prada glasses and thoroughly recommend Posh Eyes. With it being a web company I was dubious at first, but I am so impressed with the efficiency of service. My glasses arrived within 12 days of placing the order, which was great seeing as I had to have the extra thin lenses, they arrived exactly on the day I was expecting them. I cannot recommend Posh Eyes enough.

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“Highly Recommended”

★★★★★

written by PierreFitzsimmons on 16/06/2014

I would highly recommend Posh Eyes. I like to wear rimless spectacles but the ones in the high street opticians were too large for me, as a smallish lady, so I contacted Posh Eyes. They asked me what shape I would like and they made a pair of rimless glasses for me with very light metal frames. They were perfect for me. (I was very pleased that they took the trouble to check my prescription before going ahead with the order as I made had an error with this.) I say the glasses were perfect because, unfortunately, I damaged them by sitting on them. However, I contacted Posh Eyes again and within less than a week received a duplicate pair. And, of top of getting the glasses I wanted, and very quickly, they were very reasonably priced. From my experience, Posh Eyes provide a highly professional, personalised service at a very competitive price.

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“Excellent from start to finish”

★★★★★

written by Speshlk on 23/05/2014

I believe that this company should benefit from the praise that it deserves. From first rate prices through to exceptional fast delivery, I really don't think I would look anywhere else when looking for contact lense solutions. If I was to highlight one small issue, I think the website could look and function a little slicker as as a consumer you are immediate drawn by the professional look of a website and it could do with a little polishing. Don't let this distract from the service they provide, that is without doubt five star.

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“A problem solved at a much lower cost”

★★★★★

written by on 12/05/2014

To cut a long story short I received poor service from my local optician and ended up with a spare set of lenses for a JK London frame. Ordered the same frame from Posh Eyes (in a better colour)but could not remove the screws. Not only did Posh Eyes manage to fit the lenses with damaging the frames but the final cost was much cheaper. Helpful and quick service. The end of the high street optician?

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“Excellent Customer Service”

★★★★★

written by Jules9864 on 02/05/2014

A UK based company you can rely on for good old fashioned customer service. They say people buy from people they like, well I like this company and was very happy to buy from them. I would buy from them again in the future and would also recommend them to others.

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“Fast, efficient, good price”

★★★★★

written by on 23/02/2014

Nice to find a company that makes it easy. I made my request by email, got prompt email replies plus phone calls with relevant information. Price was good, turnaround was good. Much better than other opticians I have used. Would use again.

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“Best price with efficient friendly service.”

★★★★★

written by on 23/02/2014

Contact lens solution seems more expensive than petrol. Posh Eyes have the best price I can find online or instore. I first used them last year, and the price has remained the same. Well done Posh Eyes.

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“Fabulous all round friendly, money saving service!”

★★★★★

written by Moneysaver76 on 06/01/2014

As others have said - was dubious about ordering online but glad I did! I saved around £175 instead of using a high st chain. The person who took my order (I had to call in the end as had some questions about my prescription) was friendly and helpful and it made a real difference to the service. V pleased with glasses. Thank you!

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“Fantastic !!!!! Don't go anywhere else.”

★★★★★

written by on 24/12/2013

Was sceptical about ordering glasses from an internet company, but I shouldn't have been as my experience was 1st class. Ordered over the phone as I had problem with Jarva on my tablet so couldn't pay for my order on-line. Price for my prescription Ray Bans cannot be beaten on the high street. Posh Eyes must have saved me at least £100 as I opted for the 1.67 thinner lenses & the better coatings. Glasses arrived within a day of being sent out & arrived in perfect condition & we'll packaged. Extremely pleased & would not hesitate to recommend & use Posh Eyes again. If you want a professional service & save money with genuine designer frames then Posh Eyes is for you.

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“Exceptional service!!! This was such a good experience!!”

★★★★★

written by Lydia719 on 20/12/2013

I have to admit I was hesitant ordering frames online but I am so happy I did. Posh Eyes have truly made this a great choice and would not hesitate In the future ordering from them. Email response was very prompt and I received my beautiful frames within days. Thank you Posh Eyes.

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“Silhouette Replacement specs”

★★★★★

written by on 14/12/2013

After my silhouettes of 10 years finally collapsing my first thought was to visit my local optician who does stock these. After getting a quote of £415 I decided to hit the internet. Im so glad I did as I got the same pair delivered for £250. Posh Eyes were excellent in both the initial telephone call and thy were true to their word on delivery times, approx 10 days. I cannot fault any part of their service and cannot recommend anything they could do to improve. I enjoyed the experience so much that I am going to order another pair in a different colour.

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“Fantastic service”

★★★★★

written by Sparkyy on 09/12/2013

Placed order on-line at 5.00pm, contact lens solutions received following morning. Great.

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