ANC Courier Service Reviews

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ANC Courier Service

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Latest Reviews

★☆☆☆☆

“Terrible service from a company and driver (driver 7303)”

Written on: 04/04/2020 by Alisson14 (1 review written)

The laziness and rudeness of driver 7303 who does the delivery run from the Good Guys Bankstown Home Centre. Refusing to complete a job - One that was paid for in full $70. To deliver, install a new washing machine remove the old unit, responding "This is too hard to move and install, this is not my problem." My brother and I went over the next day to my folks place and completed their job in 10 minutes (What 2 professional delivery guys couldn't do apparently). If I had known how useless… Read Full Review

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★☆☆☆☆

“Rude delivery driver”

Written on: 12/08/2015 by 50Dixon (1 review written)

As a 9 till 5 working person my neighbour often takes in parcels for me when I am at work , however he refused to take a parcel from the ANC guy as he was impatient and rude banging his door whilst constantly ringing on the door bell. It seems the delivery driver needs to learn some manners and some customer care. Anyone taking in parcels in the Stafford area beware !!!!… Read Full Review

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★☆☆☆☆

“ANC as an Employer”

Written on: 25/06/2012 by Aussie1 (1 review written)

I know an employee of ANC and it is obvious by talking with this employee ANC are not a reputable employer. If employers are unable to treat their staff well, why would they treat their clients well. Exceeding service requirements is critical in today's business world, not only for external clients, but internal clients as well. Excellent service needs to be demonstrated from Senior Management level and this certainly is not the case at ANC. ANC need to review the way they manage their… Read Full Review

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★☆☆☆☆

“OMG Thanks for all your reviews - as we were...”

Written on: 03/03/2011

OMG Thanks for all your reviews - as we were contemplating using these guys. Fedex claim they have a great servie through ANC..somehow I dont think so. Was going to be shipping 50 parcels a week..butnot now...sorry Fedex..lost business… Read Full Review

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Keithj050's Comment

Written on: 08/03/2011

don't go by previous comments, have been using ANC/FedEx for years and found them totally reliable apart from the odd late delivery, which you will get from any courier service.

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★☆☆☆☆

“Obviously things have not improved since ANC switched...”

Written on: 25/01/2011

Obviously things have not improved since ANC switched their branding to FedEx. I waited at home yesterday for 6 hours for a parcel which did not arrive. I phoned the local depot and was told that the driver could not find my house. I live in a suburb of a small city with plenty of local shops and post offices where he could have asked for directions. I expect he could not be bothered. Now I am stuck at home again today. I would think twice about using FedEx as the change of name has not… Read Full Review

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★☆☆☆☆

“Very, very disapointed in this service, I will never...”

Written on: 29/12/2010

Very, very disapointed in this service, I will never use this sevice again, the original gift co. sent a parcel to me on the 20th December special delivery,for next day delivery, it is now the 29th December p.m and I am still waiting, I spoke to customer service at the original gift servieces team and they say that they are very sorry checked on ANC who told them that it will be with me tomorrow,(a 10 days next day delivery) watch this space, will I get it for the New Year?. The Original Gift… Read Full Review

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★★★★★

“Really quick delivery, no problems, great price as...”

Written on: 14/07/2010

Really quick delivery, no problems, great price as well! very helpful!… Read Full Review

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★☆☆☆☆

“A firm have tried twice to send me a recorded letter...”

Written on: 01/02/2010

A firm have tried twice to send me a recorded letter by ANC. Each time the ANC driver has returned the letter to the sender stating that they cannot find my address. We live on a main street in our town, so their drivers must by using naff satalite navigation equipment or cannot be bothered to make enquiries from local people… Read Full Review

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Guest's Comment

Written on: 14/03/2012

Sat- nav you must be joking they will never use anything as advanced as that.The drivers say no I don`t like them.

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★☆☆☆☆

“I work for ANC and can honestly say dont use these...”

Written on: 21/10/2009

I work for ANC and can honestly say dont use these guys especially with fragile things. we get a large lorrys coming into the depot to be sorted into regional areas and they use a small team of teenage lad to empty said lorries as quick as humanly possible. This mean items are thrown into marked out areas in the warehouse and then quickly thrown in to tighly packed cages for the vans to pick up. there is no care taken its all about speed.

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★☆☆☆☆

“i sent 3 parcels with ANC Coutier Service and never...”

Written on: 05/08/2009

i sent 3 parcels with ANC Coutier Service and never seen tham again it is a joke… Read Full Review

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☆☆☆☆☆

“Ordered an item on ebay from Hemplan in...”

Written on: 04/05/2009 by hommepasse (1 review written)

Ordered an item on ebay from Hemplan in Gloucestershire who sent it on April 21st by ANC Courier Service for delivery to me in Belgium at a cost of 28 pounds UK. It is now May 3rd and it is still not delivered. Worst service I have ever experienced!… Read Full Review

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☆☆☆☆☆

“Still waiting on a 24hr delivery service placed with...”

Written on: 30/03/2009 by dejg08 (1 review written)

Still waiting on a 24hr delivery service placed with ANC Courier Service on the 18th March
2009 todays date is now 30th march 2009 and we are still waiting for our order which was paid for also on the 18th to arrive, I'm told it will be here tomorrow, watch this space I'll let you know… Read Full Review

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☆☆☆☆☆

“Previously wasted 3 separate days waiting in for a...”

Written on: 17/09/2008

Previously wasted 3 separate days waiting in for a parcel with ANC, kept being promised faithfully it would be there. Waited in all day yesterday for a parcel of outboard motor parts to rebuild the motor during this week that I've taken off work specially. Contacted parts firm to enquire why no delivery, informed me they used ANC. ANC said they'd tried to deliver and had left a card - they hadn't. My week has been wasted as I can't get any sense, do they have my parcel or not? they say they… Read Full Review

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☆☆☆☆☆

“I found ANC Courier Service very poor! How can it take...”

Written on: 16/07/2008

I found ANC Courier Service very poor! How can it take more than 2 days to deliver from Sydney CBD to Cronulla? It's only an hour away on the train!… Read Full Review

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☆☆☆☆☆

“This courier left us a card when someone was in (must...”

Written on: 05/04/2008

This courier left us a card when someone was in (must have not heard them knock). Then said they would deliver it next day - no one showed and now saying we told them that we would collect it from depot (we didn't!)… Read Full Review

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☆☆☆☆☆

“Alleged to have delivered it, but came home to find...”

Written on: 28/02/2008 by oduro (1 review written)

Alleged to have delivered it, but came home to find nothing.
Driver had a cheek to say on his paper work dated 22-02 -2008
that `posted in letter box' in block capitals… Read Full Review

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☆☆☆☆☆

“..continued from the bad points:”

Written on: 01/02/2008 by bsencer (1 review written)

continued from the bad points:
They sometimes attempt redeliveries on wrong dates.
Their collection point is in the bottom of the world.
So in short, if you are going to have something delivered to your home address and you happen to work, it almost certainly means a day off for the privilege.

It's a 'non-delivery' company who do everything possible to not deliver.
I am amazed people use them more than once… Read Full Review

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★☆☆☆☆

“Lost my biggest contract due to these people. Very...”

Written on: 25/01/2008

Lost my biggest contract due to these people. Very important parcel was delivered late even though i paid the premium to get it there early. The delivery drivers excuse was he couldn't get his vehicle out of the yard (the delivery address was 200metres from the dispatch depot!)… Read Full Review

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★☆☆☆☆

“Purchased 3 time sensitive items at the same time...”

Written on: 21/12/2007 by Verityv (1 review written)

Purchased 3 time sensitive items at the same time from an internet supplier using ANC Courier service to be delivered together. Never used them before so totally unpredjudiced. Waited 3 days for 1st parcel that arrived yesterday containing 2 of the 3 items which is fine except for the fact they have no knowledge of a 2nd parcel containing 3rd item.Received a message yesterday afternoon saying i need to call my local ANC depot as they have an address query with regards to a parcel for me. Now… Read Full Review

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☆☆☆☆☆

“My first bad experience with ANC Courier was when I...”

Written on: 19/12/2007 by MillieR (1 review written)

My first bad experience with ANC Courier was when I inadvertently ordered from someone who used them as a supplier. I came home to find a card through the door. Fine. I contacted the depot, but on that occasion there was no answer. I left a message on the answer phone requesting a Friday delivery. I waited in all day on Friday, but the parcel did not arrive. It arrived on Saturday morning. I was unhappy because so far I have not received an apology.

My 2nd bad experience was yesterday. I was… Read Full Review

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