Interparcel Reviews - www.interparcel.com

★★★★☆
4.1 / 5
80.2% of users recommend this
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★★★★★

“excellent company quick helpful”

Written on: 14/04/2021 by MaliaPennington198 (1 review written)

I am appreciate for this company they were very quick, polite and friendly.I recomend for everyone to use them. The person who helps me a lot I could say so many thanks for her. If I need to send parcel I choose again this company. … Read Full Review

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★★★★★

“Stuck in transit ”

Written on: 21/05/2020 by WestonFarley492 (1 review written)

The person I dealt with responded very quickly on the chat service, so I didn't have to wait. She was very polite and understanding. However, she was unable to confirm the reason for the hold up or expected arrival time for my parcel. I can only suspect delays are lockdown related. Thank you… Read Full Review

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★★★★★

“SOLID SERVICE”

Written on: 19/02/2020

I've used Interparcel for a number of years, and needed some help with a recent delivery by Parcelforce. I had very good support from the person I dealt with and the other members of the team at Interparcel. Thank you all… Read Full Review

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★★★★★

“Great Service”

Written on: 13/11/2018 by Phillipseg465 (1 review written)

Really great service by the person I spoke to on chat. Cheap rates, would definitely recommend to others… Read Full Review

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★★★★★

“ Mazie Fantastic operator ”

Written on: 20/10/2017 by nussgass (1 review written)

I had the most helpful chat with one of your operators called Mazie she was kind friendly and very helpful in all aspects of the problem i had, she resolved it in no time with the minimal of fuss i can,t thank her enough as a company i hope interparcel values people like Mazie as they are becoming very rare i wish her all the best success… Read Full Review

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★★★★★

“Abbie Ancell”

Written on: 05/04/2017 by Sierras455 (1 review written)

and Abbie Ancell is the 6th star… Read Full Review

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★★★★★

“Great customer service, answer your questions very quick ”

Written on: 18/02/2017 by WillFox398 (1 review written)

Great customer service and very friendly! Couldn't ask for anything else Much better than Royal Mail or most courier companies out there. Thank you interparcel… Read Full Review

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★★★★★

“Great Customer Service”

Written on: 08/02/2017 by JaylynTimmons (1 review written)

We use Interparcel often and appreciate their service. Abbie A, sorted an error I had made quickly and very efficiently… Read Full Review

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★★★★★

“Excellent service”

Written on: 07/02/2017

The service with interparcel has always been good, I mostly send larger parcels and always been happy with the service provided, also the price is reasonable to… Read Full Review

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★★★★★

“Great customer service”

Written on: 26/01/2017 by 369Cannon (1 review written)

I made an error with a booking and she was a delight to chat to. She was very helpful and helped me rectify booking in a very swift, professional manner. … Read Full Review

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★★★★★

“A helping hand ”

Written on: 22/01/2017 by 74Peterson (1 review written)

I made a mistake with my booking and had to rearrange the booking of my package with the correct details. She responded to my enquiry and assisted me with my package being rebooked and in getting an additional booking I had arranged refunded. I can not recommend her enough for a speedy, helpful and friendly service, she is certainly a credit to her company. Thanks again, did I forget to say your brilliant! Thanks again … Read Full Review

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★★★★★

“Rach customer service ”

Written on: 19/01/2017 by aeBerry68 (1 review written)

Hi interparcel are a great service. Had the pleasure of dealing with Rach who sent me updates on my parcels location / delivery without even asking ! Real good service and have used them for years now. Forget about all the rest of the parcel brokers these are definitely the best… Read Full Review

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★★★★★

“Problem Solved ”

Written on: 02/01/2017

Good Service Had a problem with a parcel where there was a problem with some of the detail of the address and the item ended up at the Interparcel's offices in Crawley. Contact customer service via online chat and via the people I dealt with the problem was resolved in a matter of minutes and the parcel was redirected and delivered the next day to the customer. I was impressed by the care and attention displayed by the people I dealt with … Read Full Review

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★★★★★

“Great service from Interparcel”

Written on: 26/12/2016 by Prince431 (1 review written)

Interparcel has a simple and easy to use website. At the moment only used UPS which works well every time. Would recommend… Read Full Review

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★★★★★

“Highly Recommended”

Written on: 14/12/2016 by www.stonegatecarpets.co.uk (1 review written)

We use Interpartcel to ship our business parcels on a daily basis, sending hundreds of parcels each year. I can honestly say, that out of all our parcels that we have sent this year, we have had one go missing, one failed delivery that was returned to our business, and two or three that were not delivered in the promised timescale, every other parcel has been delivered successfully and on time, therefore I have no hesitation in recommending Interparcel. Today I received an email from a woman… Read Full Review

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★★★★★

“Sending parcels abroad.”

Written on: 11/12/2016 by 405Buckley (1 review written)

for the first time in many years I have encountered difficulty having parcels delivered in US and Canada. However, with help from staff in your head office things have been ironed out and I understand that both parcels to US have now been delivered.It was really nice being able to respond to polite and helpful emails which pointed out the difficulties and which enabled your staff to get to the bottom of the problem… Read Full Review

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★★★★★

“Excellent service and highly recommended”

Written on: 09/12/2016 by 342Hoffman (1 review written)

I found the service today to be absolutely excellent and efficient. The customer service agent and she was very helpful. I was delighted that access to the service was so rapid and that the changes I wanted to make could be implemented on the phone. It its always good to be able to speak to a live person. I would recommend this service without hesitation… Read Full Review

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★★★★★

“So easy to use.”

Written on: 01/12/2016 by Arnavm402 (1 review written)

I have been using interparcel for years, much better than an account with one parcel service, this gives me the flexibility I need. Customer service is always attentive too… Read Full Review

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★★★★★

“Efficient! ”

Written on: 30/11/2016 by McClellan446 (1 review written)

Quick response and very efficient! Thank you Louana Pyzer! Happily recommend - a very good service… Read Full Review

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★★★★★

“Top service”

Written on: 28/11/2016 by NaimaHenry (1 review written)

Amazing service, helpful staff. Thanks for your help Abbie!… Read Full Review

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