This company is ABSOLUTE garbage

Click here if this is your business
ParcelHero - www.parcelhero.com
★☆☆☆☆
1.2
6.0% of users recommend this

RonnieHarding's review of ParcelHero - www.parcelhero.com

“This company is ABSOLUTE garbage”

★☆☆☆☆

written by RonnieHarding on 20/01/2018

This company is ABSOLUTE garbage. I'm disgusted by the way they have handled my claim. I had very valuable personal belongings shipped overseas to the US. They lost the package somewhere in Memphis, TN. I opened a claim with them and after much back and forth they decided they weren't going to do a thing about it. I couldn't believe how unaccommodating they were. The package was lost at a FedEx facility so after speaking with FedEx they said they'd be happy to help me with a claim but they required a waiver from Parcel Hero to do so. The incompetent customer assistant refused to give me a waiver and then refused to give me any phone number to a more senior staff member to try and resolve this. They're absolutely horrible, don't EVER use them for anything you value getting back.

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 1 0