Utterly useless

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Nunez384's review of MyHermes - www.myhermes.co.uk

★☆☆☆☆

“Utterly useless”

Written on: 18/11/2021 by Nunez384 (1 review written)

Always always always have problems when any company I order from uses Hermes as the courier. They never tell you till the last minute either - maybe they know that their cutting costs is gonna put people off buying their products. Get an email - oh, btw your valuable items are gonna be dispatched with Hermes.. who are gonna lose them in their own depot, leave your items in a public place where they'll be stolen or just generally damage them with bad handling.. Whyyyyyy?? They must cost companies more money in bad service, losses and damages than they save. Royal Mail, DPD etc are solid, why can't they just go with one of them instead? So frustrating.. I can literally wait for over a month to receive something I ordered (or get the eventual, disappointing refund) when I could have actually walked to the shop within a week. Drives me mad - really don't know how their business is still running.

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