MyHermes - www.myhermes.co.uk Review

Hermes “lost” my item. To begin with there was no way to contact them, every avenue to contact them was countered with an automated response that lead absolutely nowhere. It was simply impossible to speak to a human. This was an eBay sale and I had no option but to wait until a time when the item could be reported as overdue. By that point I had no option but to refund the buyer for the missing item. Eventually I made a claim and a month or so later was refunded less than a third of its actual value. I would have much preferred to have been reunited with the item but apparently it has vanished out of all existence. No doubt it is somewhere, most likely at auction and making a tidy profit for this firm. They must be the shadiest delivery agent in the UK. They never even apologised once in their emails for the loss of the item. It’s shocking that they are still in business, and my biggest regret other than using them in the first place is that I didn’t report the it to the police.