Ipost Parcels Reviews - www.ipostparcels.com

★★★★☆
4.0 / 5
77% of users recommend this
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Latest Reviews

★☆☆☆☆

“Next day delivery farce”

Written on: 10/01/2020 by agamos (1 review written)

This so-called company should be shut down or held against the trades description act. They offer a next day delivery service but 1) fail to collect on the day they commit to; 2) fail to deliver the day after they have collected; 3) simply mark the consignments as "delayed" and "contact the sender" - even for the sender's tracking view! 4) do not provide any kind of customer support. This has happened on repeated uses, mainly through trying again because they ultimately reply saying that this is… Read Full Review

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★☆☆☆☆

“AVOID AT ALL COSTS”

Written on: 04/07/2019 by KenWebster007 (1 review written)

Avoid this company. Still waiting for a collection. Customer service is non existent! Absolutely useless… Read Full Review

Miebe's Response to KenWebster007's Review

Written on: 04/03/2020

Second that, terrible, do not trust DHL or ipostparcels, with your goods. Pay a little more and get your parcel delivered,, DHL and ipostparcels, have no customer service and do not compensate for lost parcels they also to not respect the contents. Long barge pole.

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★☆☆☆☆

“Totally avoid”

Written on: 26/01/2019 by MichaelArobinson (1 review written)

I cannot understand how any business can be allowed to carry on trading when they are as bad as this one..... paid for a 2 day turn around of collection then delivery but instead i get a migrane and approaching a week later 2 failed collections with no contact whatsoever along with me out of pocket, how is this allowed ? hmm might set up my own parcel company and just take money eh ?… Read Full Review

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★☆☆☆☆

“Diabolicle”

Written on: 26/01/2019 by MichaelArobinson (1 review written)

Putting it nicely this company is disgusting , all they had to do was collect then drop off a parcel with a two day turnaround , nearly a week later nothing has happened and stories have been told along with wages lost due to no show couriers and no contact whatsoever from this Vile company.... dont be a mug like me just avoid them… Read Full Review

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★☆☆☆☆

“Bad services and cancelled client's order”

Written on: 16/01/2019 by Alyvia77 (1 review written)

I got two attempted collections by Ipostparcel, first time I missed it in the morning. Second time the driver was no shown during the collection time. Then I asked for a third re-collection. Then Ipostparcel canceled my order for that. That should be fine for Ipostparcel to refund all the orders that made by the clients and didn't care about their own business. But I still want to make a written complaint for the driver and the Customer Service Advisor. Please let me know how I could have… Read Full Review

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★★☆☆☆

“Good once, but now going downhill it seems”

Written on: 27/03/2018 by MiaLost666 (1 review written)

I’ve used these to send parcels to the US for about three years, during which my complaints would only be virtually no useful tracking info for out of the UK parcels, very variable delivery times and a poor contact form on their web site. I could handle that as their prices are good and I don’t expect everything. I don’t expect parcels to disappear though, which they’ve just done with three paintings in the same month! When they do disappear, I expect some customer service, which 6… Read Full Review

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★☆☆☆☆

“WARNING DO NOT USE IPOST PARCELS I WISH I HAD REAL OTHERS”

Written on: 02/03/2018 by Dolan298 (1 review written)

TOTALLY HORRIBLE EXPERIENCE WEDDING PACKAGE NEVER DELIVERED AND WILL NOW BE DESTROYED I recently used this company to send a wedding present to Thailand. I gave plenty of time. They said 4./5 days delivery. I sent on 25th Jan, to this date it has not arrived. After posting it I started getting comms from the company. Saying variously, the parcel has arrived. The parcel could not be delivered. Asking me to contact them urgently. The only way I could do this was by email and they were not in any… Read Full Review

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★☆☆☆☆

“Failure to provide”

Written on: 26/01/2018 by BentleyJohnson45 (1 review written)

Second day of wiaiing in for a parcel to be collected in a 12.30 -2.30 collection slot. The firm's promises are like poe crust, even when they phone to say they're on the way tey do'nt turn up- useless ! Will cancel the order and comtact a EFFICIENT firm of curriers tomorrow… Read Full Review

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★☆☆☆☆

“The WORST service - but its cheap”

Written on: 22/12/2017

Parcels are NEVER collected on the booked day or time arranged. Impossible to contact anyone in customer service. You cannot either confirm a driver is coming or even complain! Sent over 10 messages and received no replies. Wasted days waiting all day each day of the supposed pick up on more than one occasion. NEVER had a good experience and I have foolishly given them more than a few chances… Read Full Review

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★☆☆☆☆

“Appalling service and customer care!”

Written on: 01/12/2017 by danisahne (2 reviews written)

I booked a pickup for Wednesday 29 December. Since on their website they state customers would be sent a timeslot on the morning of the pickup/delivery I was waiting for that but I never got any. So I started to try and get hold of their so-called Customer Service, both on Twitter and on Facebook because there is no phone number. About an hour in I was asked for the consignment numbers which I provided straight away, and then nothing. For 3 hours just silence. 4 hours in still no update. Called… Read Full Review

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★☆☆☆☆

“failed to collect”

Written on: 11/11/2017 by Finn1986 (1 review written)

Failed to collect unhelpful service stuck with uncollected parcel in Aberdeen for delivery of car parts to norweay will never use again… Read Full Review

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★☆☆☆☆

“Smashed item Terrible customer service ”

Written on: 14/10/2017 by Ayaanf409 (1 review written)

When things go wrong???? Sent a parcel to Glasgow which arrived smashed I paid for insurance but was told it wasn’t covered They were happy to take my money for the cover. It doesn’t cover glass pottery or anything not flat packed There is no one to contact just email rhetoric. I have an unhappy customer and am £300 down. Looking at the damage the item has been thrown or dropped from a huge height This company may be cheap but it’s very amateur… Read Full Review

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★★★★★

“Very impressed”

Written on: 24/09/2017 by tzMcNeill28 (1 review written)

Sometimes it can be daunting dealing with companies on line in case of any problems that may arise and without a telephone contact but in this instance the contact form system works very well as there are efficient and professional staff there to help, should you need it. Very impressed… Read Full Review

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★☆☆☆☆

“fail to deliver”

Written on: 25/07/2017 by ftMooney449 (1 review written)

I sent a parcel to Germany with this company, but they failed to deliver, quoting that the parcel was not addressed correctly and they could not find the house. I checked and the parcel was addressed correctly, i gave them the buyers phone number and email address so they could contact him to arrange delivery. I even sent them pictures of the house showing the house number and the buyers name plate. But they told me they parcel was being returned. I suppose i could live with that, even though… Read Full Review

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★☆☆☆☆

“Didn't collect on pre-arranged day”

Written on: 21/06/2017 by JakaylaPorter189 (1 review written)

They ask you to select a day and then don't bother to collect on that day. Waste of time and you can't contact them except by email. I emailed at 0930 Tuesday and the automatic response said they aim to respond within in one working day. It is now the end of day two and I haven't had a response yet. Don't bother… Read Full Review

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★☆☆☆☆

“OUTRAGEOUS INCOMPETENT DREADFUL ZERO SERVICE BE WARNED...”

Written on: 13/06/2017 by Arthur1986 (1 review written)

Time and money to waste then this is the company for you, fancy a gamble on whether your parcel gets collected or delivered. Just try cancelling order when they don't collect parcel as arranged twice or when the delivery van arrives to deliver without your parcel which is booked onto it, intrigued!!! all included to challenge the expectations of a discerning customer expecting to receive a service. Think of the 'Pony Express' and you will be disappointed. Anxiety is the key word, if you book… Read Full Review

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★★★★★

“Great Service”

Written on: 27/05/2017 by sfCoyle269 (1 review written)

I have used this company 4 times to send parcels to China, USA and Germany. Excellent prices, very reliable, always on time and deliveries made well within stipulated dates. By far and away the best courier I have used. Highly recommended… Read Full Review

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★★★★☆

“Great service from IPostParcel/UKMail”

Written on: 09/05/2017 by Peace_1a (4 reviews written)

Great service from IPostParcel/UKMail; I ordered on the 4th May, was given an 1hr time slot, they came as claimed & picked. I could instantly track the journey. My parcel was delivered to its destination (Nigeria) on the 9th May… Only 2 working days. I definitely will recommend the service to anyone… Read Full Review

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★☆☆☆☆

“ZERO CUSTOMER SERVICE !!”

Written on: 14/03/2017 by jtBanks271 (1 review written)

Absolutely diabolical service and ZERO CUSTOMER support - Do not use this useless excuse for a delivery company. Sent package on 27th February and after supplying all customs information at least 4 times the package is being returned because THEY DIDN'T Pass any information on.....Guess what ?.....I now have to pay for the return too - ABSOLUTELY USELESS AVOID LIKE THE PLAGUE !!!… Read Full Review

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★☆☆☆☆

“charges amount wthout call”

Written on: 13/03/2017 by msingh7 (1 review written)

Please don't use this company, If there is any problem in you address they will charge you 47 pound and they will say you, you should ask terms and condition. We charges 47 pound to return the item back, even you pay ten pound to send this item. there are many they are cheating. please please don't use this company. If you don't trust me you can check terms and conditions. Thanks… Read Full Review

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