written by Hannahlance on 11/01/2022
Very disappointed by my recent experience with Interparcel. They are trying to charge me an extra £63 for what they say is an under declared item, I have sent evidence to prove the item was not under declared, including photographs of the item being measured, I have gone through their terms and conditions to prove they have no grounds for the charge, I have offered that they come and measure it themselves but they refuse to drop the charge, it's utterly ridiculous and stressful.
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