Hermes Parcel Delivery

You are the worst shipping company of the world! The most unprofessional and I will post negative reviews about you everywhere.

You pretend to delivery and after one try, you send the parcel back without notification. You are paid for your service and this is unacceptable.

You sent back another parcel that I was expecting. This is the most disappointing service. If your carriers do not want to do this job, invite them to

Look for something else!!!!!!

Shame on you!

Said that the package was delivered gave the right address tried to get in touch with them near im possible customer service non existing terrible company would not recommend yousin them

Company cancelled 2 of my collections from home no reason why! Also gave themselves a review of 5 stars on my account absolutely dishonest

I'm dumbfounded it's laughable how bad the service is. Also had an international collection booked 3 times they didn't turn up!! Driver has given no reason why and all they offer is to rebook

Hermes a delivary servies? They couldnt get drunk up in a pub.

Bin waiting for a pack of battarys since last week now. On the track and trace theyve bin scanned in and out 5 times now and still not here. Iv worked for city link and apc over the years and to think my boss wouldnt even put a van into hermes let alone a fleet so that says it all on rep on these guys. Plus the way they throw around the parcels and the state of the warehouses. Avoid hermes at all cost. PLEASE JUST USE SOMEBODY ELSE. YOU MAY ASWELL ATTACH YOUR PARCEL TO A PAPER PLANE AND THROW OF YOUR LOCAL FLATS............

I'm always using eBay I order about 10 things a month...WARNING WARNING WARNING Hermes delivery company is the worst delivery company in the UK theres no way of contacting them. Nothing gets delivered by them,it's got to the stage that I contact the eBay seller and ask if thay are sending it via Hermes if thay are I don't buy it . Yodel ,royal mail all do there job this company Herms is terrible.

Trading standards have some serious questions to answer about this absolute travesty of a company. Liars who cost recipients and senders alike time and money, and who have decided not to bother in any way, shape or form to offer any kind of reliable - or even human customer service. Since Hermes/Evri apparently don't have the resources or decency to deal with customers, this review is not for them, rather a warning to ANYONE unfortunate enough to be faced with using them. If there is ANY other postal option, choose it instead. This includes carrier pigeon, time travel or mere hoping and wishing. You stand a much better chance of satisfaction. Shut this worthless farce of a company down for good. Their rebranding is akin to polishing the proverbial you know what.

Useless company you can call it whatever you like change the name but if something is rubbish it doesn't matter what you call it its still rubbish and this company is rubbish they should be done by the trading standards agency because they don't deliver and they have no standards unless you count bad ones.

After ordering an item from Toolstation for next working day delivery I am still waiting after 4 days due to Hermes (Evri) firstly waiting till Wednesday to send notice they were delivering. Later in the day they decided it was not going to be delivered for reasons known only to themselves. Now Thursday and again its to be delivered. Was it? Nope they stated that we were not at home and no safe place was available. Impossible to contact them. We were in the front garden all day constructing a pond and CCTV runs 24/7 with no visible delivery attempt made. We did receive deliveries from DPD and Amazon however. I see that Martin Lewis said avoid any company using them and we certainly will try and do so in future. Sorry Toolstation you are no longer on our list of reliable suppliers.

I posted a shower tray 1000 x 800 back to the supplier via hermes evri.

There quoting system didn t ask for a size just weight.

They informed me 2 days later that I had to pay an extra £10.80 because the parcel was too big. I had already paid £14.

It wasn t too big it was 15 cms below the allowed length. Are there couriers on commission?

I was therefore stitched up on price as I could have got this service £10 cheaper elsewhere. Please be careful when sending a parcel with this firm. No wonder they have changed their name.

I do not recommend hermes because I have a package to receive for a week and every day it seems to me that the driver could not deliver my package or reason that I was not home, but I was home every day. The worst experience.