TERRIBLE company, do not use

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Hermes Parcel Delivery
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★☆☆☆☆
1.2 / 5
From 1322 reviews
6% of users recommend this
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isol93's review of Hermes Parcel Delivery

★☆☆☆☆
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“TERRIBLE company, do not use”

Written on: 19/01/2022 by isol93 (1 review written)

Hermes lost my parcel, which contained something I was selling on Vinted. I have been trying for over 6 weeks now for them to reimburse me and I keep getting canned responses asking me to contact the sender, when I've told them over and over again that the parcel contained something that belonged to me. Hermes needs to take responsibility for losing my parcel and they are refusing to do so. Do not use this company, there are plenty of better choices out there!

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