Terrible communication & customer service

4.9 / 5
98% of users recommend this
  • Value For Money

NSM01's review of Expert Logistics Delivery


“Terrible communication and customer service”

Written on: 25/10/2021 by NSM01 (1 review written)

The worst customer service experience I can remember.

They have scheduled and cancelled twice without any explanation, and it is very difficult to speak to anyone who can get anything done. Drivers seem to have no accountability for failing to meet commitments, and no interest in actually meeting the customer's needs.

I would avoid dealing with these people, or using any company that does so if you can help it.

Expertlogistics's Response to NSM01's Review

Written on: 26/10/2021

Hi, I am so sorry for your experience. In order for us to investigate further, would you kindly send a copy of this review, along with the delivery postcode and name the order was placed in to us. Many thanks

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