Never Order VividSeats

★★★★☆
4.0 / 5
77% of users recommend this
  • Selection of tickets available

  • Ease of ordering

  • Customer service

SeanEugene's review of Vivid Seats - www.vividseats.com

★☆☆☆☆

“Never Order VividSeats”

Written on: 25/07/2021 by SeanEugene (1 review written)

These guys are horrible. They only sent me 2 out of the 8 tickets I ordered. I had to wait online, on their online chat, and then call and wait for almost an hour to get my tickets on the day of the event even though the automated voice told me they were prioritizing calls for customers with events that day. Then they sent tickets that didn't have the right section on them. I had to go to their app, their website, online chat, and then call again wasting another hour and a half. No, don't ever order from these people. Their customer service team is somewhere in southeast Asia and the ones I spoke to I could barely understand, and they were barely helpful. Horrible service, bad products, they are just the worst.

  • Selection of tickets available

  • Ease of ordering

  • Customer service

  • High

    Booking fee

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