Terrible costumer service

4 / 5
76% of users recommend this
  • Selection of tickets available

  • Ease of ordering

  • Customer service

xiSharpe499's review of Vivid Seats - www.vividseats.com


“Terrible costumer service ”

Written on: 12/11/2020 by xiSharpe499 (1 review written)

I purchased 4 seats to the lumineers in March 2020 which are postponed. I have been spending the day trying to talk to a person about a refund. I got automated texts instead. They told me that it will be on 9/242099. My existing tickets will work for the event! I replied that is not an option & it told me to sell them. WHAT A JOKE! My family and friends go to a lot of concerts , I am now a walking bill board to not go through this outfit. If I would have known they were this crooked I would have went through stub hub or ticket master.

  • Lumineers


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